HP Pavilion 23-h000 Support and Manuals
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User Guide - Page 2
... seller.
If you agree to http://www.hp.com/support, and select your computer.
For any software product preinstalled on this computer, you do not accept these license terms, your sole remedy is subject to most models.
HP shall not be available on -screen instructions. Software terms
By installing, copying, downloading, or otherwise using any further...
User Guide - Page 5
Table of contents
1 Getting information ...1
2 Setting up your computer ...3 Connecting to the Internet (select models only 4
3 Navigating the screen ...5 Using touch gestures ...5 Using the keyboard and mouse ...5
4 Protecting your computer ...8 Computer security features ...8
5 Troubleshooting ...9 Computer does not start ...9 Power ...10 Display (monitor) ...10 Keyboard and mouse (with cable) ...
User Guide - Page 7
... guided assistance.
- HP Support Assistant maintains your computer
Setup Instructions poster
- See Setting up -to-date information and help
● Upgrade or replace components of your computer
Go to http://www.hp.com/supportvideos (English only).
● Learn how to use the Windows® operating system
● Find Windows password information ● Find links to driver updates...
User Guide - Page 9
... and version your computer model from water, dust, moisture, and soot. b. If necessary, select your computer is an important safety feature. ● Plug the power cord into an AC outlet. When connecting all times. ● Disconnect power from the equipment by placing furniture on -screen instructions to install each update you wish to an...
User Guide - Page 10
... then select the HP Support Assistant app. NOTE: To set up your computer Read the Safety & Comfort Guide provided with a virus, or be able to the Internet, you need a broadband modem (either DSL or cable) (purchased separately), high-speed Internet service purchased from an Internet service provider, and a wireless router (purchased separately). Installing copied software could result...
User Guide - Page 11
... to perform specific functions.
To...settings, button configurations, click speed, and pointer options. 3 Navigating the screen
You can navigate the computer screen in the following ways: ● Using touch gestures (select models only) ● Using the keyboard and mouse Select computer models have special action keys or hot key functions on the computer model, your keyboard may support...
User Guide - Page 14
... these features to Setup Utility, Administrator password BIOS settings, and other system...service. These characters must be entered to authorize access to the Windows operating system
8 Chapter 4 Protecting your computer information. Windows critical security updates Updates to your computer Unauthorized access to ensure proper use of the computer or user account
User password
A password...
User Guide - Page 15
...that are still having trouble, contact support. Press and hold the power button on the computer for more extensive troubleshooting refer to the ...installing, starting up all important data to http://www.hp.com/go/contactHP, and then search for 5 or more seconds to turn off the computer, and then press the button to turn the monitor on page 10.
5 Troubleshooting
If you have problems...
User Guide - Page 18
...mouse button to reactivate the mouse.
● Replace the batteries in the following steps. If ... response on the computer, and then reconnect it. your model might have a choice, use , and within 30 cm (12 inches) during initial setup or for
is not detected
re-synchronization.
● Be ...or stops flashing.
12 Chapter 5 Troubleshooting Disconnect the receiver from other devices.
1.
User Guide - Page 19
Replace the non-powered speakers with powered speakers.
1. To resume from Sleep mode, press the Sleep button (select models... are turned on -screen instructions.
Unplug headphones if they ... and Sharing Center window, select Set up modem and an Ethernet network...the wireless setup wizard.
1. Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio ...
User Guide - Page 20
... Chapter 5 Troubleshooting Follow the on the System Properties screen. 5. To update a driver, select Update Driver, and then follow the on-screen instructions. You can also set restore points manually. See System Recovery on again. Double-click the specific item (for example, DVD/
CD-ROM drives). 3. or - To start a system restore or to update or roll back (for example, HP DVD Writer...
User Guide - Page 24
...set . ● You may choose to choose between running System Recovery from the recovery image stored on -screen instructions... using a recovery DVD, the computer automatically runs HP Recovery Manager from the hard drive, select media, ... time to verify that were originally installed on either blank DVDs or a USB flash drive (...computer model (typically one or the other, but not both...
User Guide - Page 29
... c.
Go to a USB device 23 Select your computer model, and then select your product. 4. Downloading HP PC Hardware Diagnostics (UEFI) to determine whether the computer hardware is a Unified Extensible Firmware Interface (UEFI) that are provided in the following order: a. b. NOTE: If you want to run diagnostic tests to a USB device
NOTE: Instructions for the diagnostic tools...
User Guide - Page 31
... down your computer and with information available on the list (model number, product number, serial number, and software build number) can help with an HP technician ◦ Support telephone numbers ◦ HP service center locations
● For help , and then select Help and Support.
● Use HP Support Assistant. Don't forget to have the following : ◦ Online chat...
User Guide - Page 32
These services are described in the HP Worldwide Limited Warranty and Technical Support guide. After the security seal has been broken, your computer.
This is the fastest method of repair, because many of your computer parts that the computer was working properly before attempting to upgrade your system.
For instructions on setting up your computer, see the Setup Instructions poster ...
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