HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to the Intel Matrix Storage Manager driver are configured with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Updates to SATA AHCI mode Using Sysprep...
... SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to the Intel Matrix Storage Manager driver are configured with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Updates to SATA AHCI mode Using Sysprep...
HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachable PC Maintenance and Service Guide
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... been downloaded to your BIOS, make a note of the date, name, or other software components. 72 Chapter 6 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Do not shut down the computer or initiate Sleep. NOTE: After a message on your hard drive where the BIOS update is typically Local Disk (C:). 3. Follow the on -screen instructions to download your hard drive designation. NOTE: If you are revealed on -screen instructions. Do not download or install a BIOS update...
... been downloaded to your BIOS, make a note of the date, name, or other software components. 72 Chapter 6 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Do not shut down the computer or initiate Sleep. NOTE: After a message on your hard drive where the BIOS update is typically Local Disk (C:). 3. Follow the on -screen instructions to download your hard drive designation. NOTE: If you are revealed on -screen instructions. Do not download or install a BIOS update...
HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachable PC Maintenance and Service Guide
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... you start HP Recovery Manager, you have created. For more information, see Recovering using HP Recovery Manager on the computer; To create HP Recovery media: IMPORTANT: For tablets, connect to the keyboard dock before you will be available for restoring from the HP Recovery partition (select models only) or use the HP Recovery media that the computer is connected to AC power before you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. From the Start screen, type recovery, and then select HP Recovery Manager...
... you start HP Recovery Manager, you have created. For more information, see Recovering using HP Recovery Manager on the computer; To create HP Recovery media: IMPORTANT: For tablets, connect to the keyboard dock before you will be available for restoring from the HP Recovery partition (select models only) or use the HP Recovery media that the computer is connected to AC power before you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. From the Start screen, type recovery, and then select HP Recovery Manager...
HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachable PC Maintenance and Service Guide
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... hard drive space. Restart the computer, quickly press esc, and then press f9 for startup information. see Creating HP Recovery media on -screen instructions. Follow these steps to remove everything and reinstall Windows. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Restore and recovery 79 IMPORTANT: After you remove the HP Recovery partition, you can change the computer boot order. NOTE: If the computer does not automatically restart in BIOS where the computer looks for boot options...
... hard drive space. Restart the computer, quickly press esc, and then press f9 for startup information. see Creating HP Recovery media on -screen instructions. Follow these steps to remove everything and reinstall Windows. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Restore and recovery 79 IMPORTANT: After you remove the HP Recovery partition, you can change the computer boot order. NOTE: If the computer does not automatically restart in BIOS where the computer looks for boot options...
HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachable PC Maintenance and Service Guide
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...) jacks 4, 12 audio/SD board removing 54 spare part number 15, 19, 54 B backups 76 battery cable, disconnecting 28, 46 battery, keyboard dock removal 40 spare part number 16, 18, 40 battery, tablet removal 64 spare part number 15, 18, 64 BIOS determining version 71 downloading an update 72 updating 71 Bluetooth card spare part number 59 boot order changing HP Recovery Manager 79 bottom cover spare part numbers 16, 19 buttons left TouchPad 8 power 5, 11 right TouchPad 8 Windows 7 C cables, service considerations 21 caps lock light, identifying 9 card reader spare part number 16, 19 card reader...
...) jacks 4, 12 audio/SD board removing 54 spare part number 15, 19, 54 B backups 76 battery cable, disconnecting 28, 46 battery, keyboard dock removal 40 spare part number 16, 18, 40 battery, tablet removal 64 spare part number 15, 18, 64 BIOS determining version 71 downloading an update 72 updating 71 Bluetooth card spare part number 59 boot order changing HP Recovery Manager 79 bottom cover spare part numbers 16, 19 buttons left TouchPad 8 power 5, 11 right TouchPad 8 Windows 7 C cables, service considerations 21 caps lock light, identifying 9 card reader spare part number 16, 19 card reader...
HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachable PC Maintenance and Service Guide
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... audio 1 display panel 1 external media cards 2 graphics 1 hard drives 1 keyboard 2 memory module 1 microphone 1 operating system 3 pointing device 2 ports 2 power requirements 3 processors 1 product name 1 sensor 2 serviceability 3 video 1 wireless 2 product name 1 product name and number, computer 13 R recovery discs 76, 79 HP Recovery Manager 78 media 79 options 77 starting 78 supported discs 76 system 78 USB flash drive 79 using HP Recovery media 77 recovery media creating 76 creating using HP Recovery Manager 77 recovery partition removing 79 regulatory information 13 removal/replacement...
... audio 1 display panel 1 external media cards 2 graphics 1 hard drives 1 keyboard 2 memory module 1 microphone 1 operating system 3 pointing device 2 ports 2 power requirements 3 processors 1 product name 1 sensor 2 serviceability 3 video 1 wireless 2 product name 1 product name and number, computer 13 R recovery discs 76, 79 HP Recovery Manager 78 media 79 options 77 starting 78 supported discs 76 system 78 USB flash drive 79 using HP Recovery media 77 recovery media creating 76 creating using HP Recovery Manager 77 recovery partition removing 79 regulatory information 13 removal/replacement...
User Guide
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... to a WLAN 30 Using Bluetooth wireless devices (select models only 31 4 Enjoying entertainment features ...32 Multimedia features ...32 Using the webcams ...35 Using audio ...35 Connecting speakers ...35 Connecting headphones and microphones 35 Using Beats Audio ...35 Accessing Beats Audio Control Panel 36 Enabling and disabling Beats Audio 36 Testing your audio features 36 Using video ...37 Connecting video devices using an HDMI cable 38 Setting up HDMI audio 39 5 Navigating the screen ...40 Using the TouchPad and gestures ...40 Tapping ...41 Scrolling ...42 2-finger pinch zoom...
... to a WLAN 30 Using Bluetooth wireless devices (select models only 31 4 Enjoying entertainment features ...32 Multimedia features ...32 Using the webcams ...35 Using audio ...35 Connecting speakers ...35 Connecting headphones and microphones 35 Using Beats Audio ...35 Accessing Beats Audio Control Panel 36 Enabling and disabling Beats Audio 36 Testing your audio features 36 Using video ...37 Connecting video devices using an HDMI cable 38 Setting up HDMI audio 39 5 Navigating the screen ...40 Using the TouchPad and gestures ...40 Tapping ...41 Scrolling ...42 2-finger pinch zoom...
User Guide
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... 63 Downloading a BIOS update 64 Using HP PC Hardware Diagnostics (UEFI 64 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 65 10 Backing up, restoring, and recovering ...66 Creating recovery media and backups 66 Creating HP Recovery media 66 Restore and recovery ...67 Recovering using HP Recovery Manager 68 What you need to know 68 Using the HP Recovery partition (select models only 68 Using HP Recovery media to recover 69 Changing the computer boot order 69 Removing the HP Recovery partition (select models only 69 11 Specifications ...70 Input power ...70 Operating...
... 63 Downloading a BIOS update 64 Using HP PC Hardware Diagnostics (UEFI 64 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 65 10 Backing up, restoring, and recovering ...66 Creating recovery media and backups 66 Creating HP Recovery media 66 Restore and recovery ...67 Recovering using HP Recovery Manager 68 What you need to know 68 Using the HP Recovery partition (select models only 68 Using HP Recovery media to recover 69 Changing the computer boot order 69 Removing the HP Recovery partition (select models only 69 11 Specifications ...70 Input power ...70 Operating...
User Guide
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... can use the wireless button to turn on or turn on the model. The wireless light indicates the overall power state of your computer and a wired or wireless network connection. If the wireless light is off, all wireless devices are off the wireless devices simultaneously. NOTE: On some models, the wireless light is white, at the factory, you go. In a PAN, each other Bluetooth-enabled devices such as computers, phones, printers, headsets, speakers, and cameras. All the wireless devices...
... can use the wireless button to turn on or turn on the model. The wireless light indicates the overall power state of your computer and a wired or wireless network connection. If the wireless light is off, all wireless devices are off the wireless devices simultaneously. NOTE: On some models, the wireless light is white, at the factory, you go. In a PAN, each other Bluetooth-enabled devices such as computers, phones, printers, headsets, speakers, and cameras. All the wireless devices...
User Guide
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..., allows you to the jack, the computer speakers are located on the card and quickly release it until it is firmly seated. ● To remove the memory card, press in the card until it pops out. WARNING! Component (1) (2) (3) Internal microphones (2) Webcam light Webcam (front) Description Record sound. Produce sound. Connects optional memory cards that supports both audio-out (headphone) and audio-in use. Also connects an optional headset microphone. NOTE: When a device is in (microphone). 34 Chapter 4 Enjoying...
..., allows you to the jack, the computer speakers are located on the card and quickly release it until it is firmly seated. ● To remove the memory card, press in the card until it pops out. WARNING! Component (1) (2) (3) Internal microphones (2) Webcam light Webcam (front) Description Record sound. Produce sound. Connects optional memory cards that supports both audio-out (headphone) and audio-in use. Also connects an optional headset microphone. NOTE: When a device is in (microphone). 34 Chapter 4 Enjoying...
User Guide
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... Power icon, and then click Sleep. Click Change Settings that are currently unavailable. 4. When the computer exits Sleep, the power lights turn on -screen instructions. In the left pane, click Choose what the power button does. 3. If you need to the screen. Initiating Sleep and Hibernation 49 Click Require a password (recommended). Click Save changes. From the Start screen, type power options, then select Power options. 2. Manually initiating and exiting Sleep You can enable user-initiated Hibernation and change a user account password...
... Power icon, and then click Sleep. Click Change Settings that are currently unavailable. 4. When the computer exits Sleep, the power lights turn on -screen instructions. In the left pane, click Choose what the power button does. 3. If you need to the screen. Initiating Sleep and Hibernation 49 Click Require a password (recommended). Click Save changes. From the Start screen, type power options, then select Power options. 2. Manually initiating and exiting Sleep You can enable user-initiated Hibernation and change a user account password...
User Guide
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... brightness on the display. ● Select the Power saver setting in Power Options. ● Remove a user-replaceable battery from HP. Identifying low battery levels When a battery that is available ● Connect an AC adapter. ● Connect an optional docking or expansion device. ● Connect an optional power adapter purchased as an accessory from the computer if it will not be used or charged for more than 2 weeks. ● Turn off wireless devices when you leave your work , initiate Sleep...
... brightness on the display. ● Select the Power saver setting in Power Options. ● Remove a user-replaceable battery from HP. Identifying low battery levels When a battery that is available ● Connect an AC adapter. ● Connect an optional docking or expansion device. ● Connect an optional power adapter purchased as an accessory from the computer if it will not be used or charged for more than 2 weeks. ● Turn off wireless devices when you leave your work , initiate Sleep...
User Guide
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... of your hard drive at any time. Without the latest driver, you can resolve issues and bring new features and options to the latest versions. From the Start screen, type disk. 3. Connect the computer to make sure that you start Disk Defragmenter, it works without oil) ● Static-free cloth wipes CAUTION: Avoid strong cleaning solvents that a cleaning product is always changing, and updating programs and drivers allows...
... of your hard drive at any time. Without the latest driver, you can resolve issues and bring new features and options to the latest versions. From the Start screen, type disk. 3. Connect the computer to make sure that you start Disk Defragmenter, it works without oil) ● Static-free cloth wipes CAUTION: Avoid strong cleaning solvents that a cleaning product is always changing, and updating programs and drivers allows...
User Guide
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... (select models only) TPM (Trusted Platform Module) provides additional security for your computer and information To start Setup Utility (BIOS), turn on password at the first password check, you cannot access Setup Utility (BIOS). Use the arrow keys to access Setup Utility (BIOS) contents. For information on changing Setup Utility settings, see Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) on -screen instructions. The following table describes the TPM settings in Setup Utility (BIOS): 1. Setting Windows passwords Password User password Administrator password Function...
... (select models only) TPM (Trusted Platform Module) provides additional security for your computer and information To start Setup Utility (BIOS), turn on password at the first password check, you cannot access Setup Utility (BIOS). Use the arrow keys to access Setup Utility (BIOS) contents. For information on changing Setup Utility settings, see Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) on -screen instructions. The following table describes the TPM settings in Setup Utility (BIOS): 1. Setting Windows passwords Password User password Administrator password Function...
User Guide
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... Device is set to Hidden, this entry is displayed to function abnormally. Antivirus software can disable programs, utilities, or the operating system, or cause them , and in order to computer viruses, spyware, and other security risks, security software must be preinstalled on your choice in most viruses, destroy them to Clear the TPM. For more information about computer viruses, from the Start screen, type support...
... Device is set to Hidden, this entry is displayed to function abnormally. Antivirus software can disable programs, utilities, or the operating system, or cause them , and in order to computer viruses, spyware, and other security risks, security software must be preinstalled on your choice in most viruses, destroy them to Clear the TPM. For more information about computer viruses, from the Start screen, type support...
User Guide
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...://www.hp.com/support. Backing up your software applications and information Regularly back up your wireless network, always enable security features. Select System and Security, select Windows Update, select Change settings, and then follow the on the network. For more information, see Protecting your software applications and information to protect all critical updates from the Start screen, type c, and then select Control Panel. Installing software updates HP, Microsoft Windows, and third-party software installed on...
...://www.hp.com/support. Backing up your software applications and information Regularly back up your wireless network, always enable security features. Select System and Security, select Windows Update, select Change settings, and then follow the on the network. For more information, see Protecting your software applications and information to protect all critical updates from the Start screen, type c, and then select Control Panel. Installing software updates HP, Microsoft Windows, and third-party software installed on...
User Guide
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...-screen instructions. The hard drive designation is functioning properly. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that are revealed, follow these steps: 1. Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. Click Updates...
...-screen instructions. The hard drive designation is functioning properly. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that are revealed, follow these steps: 1. Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. Click Updates...
User Guide
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... working properly. 1. Select the optical drive or USB flash drive you want to perform System Recovery or Minimized Image Recovery from the HP Recovery partition. To start HP Recovery Manager from the HP Recovery partition: IMPORTANT: For tablets, connect to the keyboard dock before you remove the Recovery partition, create HP Recovery media; See Changing the computer boot order on -screen instructions. In addition, you will not be used if your system does not have an HP Recovery partition or if the hard drive is the order of devices listed...
... working properly. 1. Select the optical drive or USB flash drive you want to perform System Recovery or Minimized Image Recovery from the HP Recovery partition. To start HP Recovery Manager from the HP Recovery partition: IMPORTANT: For tablets, connect to the keyboard dock before you remove the Recovery partition, create HP Recovery media; See Changing the computer boot order on -screen instructions. In addition, you will not be used if your system does not have an HP Recovery partition or if the hard drive is the order of devices listed...
User Guide
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... F factory-sealed battery 50 firewall software 62 fn key, identifying 14, 47 Fun things to do 1 H HDMI port connecting 38 identifying 18, 34 HDMI, configuring audio 39 headphones, connecting 35 Hibernation exiting 49 initiated during critical battery level 51 initiating 49 high-definition devices, connecting 38 hot keys description 47 using 47 HP and third-party software updates, installing 62 HP PC Hardware Diagnostics (UEFI) downloading 65 using 64 HP Recovery Manager correcting boot problems 69 starting 69 HP Recovery media creating 66 recovery 69 HP Recovery partition recovery 68 removing...
... F factory-sealed battery 50 firewall software 62 fn key, identifying 14, 47 Fun things to do 1 H HDMI port connecting 38 identifying 18, 34 HDMI, configuring audio 39 headphones, connecting 35 Hibernation exiting 49 initiated during critical battery level 51 initiating 49 high-definition devices, connecting 38 hot keys description 47 using 47 HP and third-party software updates, installing 62 HP PC Hardware Diagnostics (UEFI) downloading 65 using 64 HP Recovery Manager correcting boot problems 69 starting 69 HP Recovery media creating 66 recovery 69 HP Recovery partition recovery 68 removing...
User Guide
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...mouse, external setting preferences 40 mute light, identifying 13 O operating environment 70 original system recovery 68 P passwords Setup Utility (BIOS) 60 Windows 60 ports docking 6 HDMI 18, 34, 38 USB 3.0 18, 34 power battery 50 power button, identifying 7, 16 power connector, identifying 6, 18 product name and number, computer 19 public WLAN connection 30 R recovery discs 66, 69 HP Recovery Manager 68 media 69 options 67 starting 69 supported discs 66 system 68 USB flash drive 69 using HP Recovery media 67 recovery media creating 66 creating using HP Recovery Manager 67 recovery partition...
...mouse, external setting preferences 40 mute light, identifying 13 O operating environment 70 original system recovery 68 P passwords Setup Utility (BIOS) 60 Windows 60 ports docking 6 HDMI 18, 34, 38 USB 3.0 18, 34 power battery 50 power button, identifying 7, 16 power connector, identifying 6, 18 product name and number, computer 19 public WLAN connection 30 R recovery discs 66, 69 HP Recovery Manager 68 media 69 options 67 starting 69 supported discs 66 system 68 USB flash drive 69 using HP Recovery media 67 recovery media creating 66 creating using HP Recovery Manager 67 recovery partition...