User Guide
Page 6
...wireless button 22 Using operating system controls 22 Sharing data and drives and accessing software 23 Using a WLAN ...23 Using an Internet service provider 24 Setting up a WLAN 25 Configuring a wireless router 25 Protecting your WLAN 25 Connecting to a WLAN 26 Using Bluetooth wireless devices 26 4 Enjoying entertainment features ...27 Multimedia features ...27 Using the webcam ...30 Using audio ...30 Connecting speakers ...31 Connecting headphones and microphones 31 Testing your audio features 31 Using video ...32 Connecting video devices by using an HDMI cable 32 Setting up HDMI...
...wireless button 22 Using operating system controls 22 Sharing data and drives and accessing software 23 Using a WLAN ...23 Using an Internet service provider 24 Setting up a WLAN 25 Configuring a wireless router 25 Protecting your WLAN 25 Connecting to a WLAN 26 Using Bluetooth wireless devices 26 4 Enjoying entertainment features ...27 Multimedia features ...27 Using the webcam ...30 Using audio ...30 Connecting speakers ...31 Connecting headphones and microphones 31 Testing your audio features 31 Using video ...32 Connecting video devices by using an HDMI cable 32 Setting up HDMI...
User Guide
Page 8
...wireless network ...60 Backing up your software applications and information 60 10 Using Setup Utility (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI 61 Starting Setup Utility (BIOS) ...61 Updating the BIOS ...61 Determining the BIOS version 61 Downloading a BIOS update 62 Using HP PC Hardware Diagnostics (UEFI 62 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 63 11 Backing up, restoring, and recovering ...64 Creating recovery media and backups 64 Restore and recovery ...64 Recovering using HP Recovery Manager 65 What you need to know 65 Using HP Recovery media...
...wireless network ...60 Backing up your software applications and information 60 10 Using Setup Utility (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI 61 Starting Setup Utility (BIOS) ...61 Updating the BIOS ...61 Determining the BIOS version 61 Downloading a BIOS update 62 Using HP PC Hardware Diagnostics (UEFI 62 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 63 11 Backing up, restoring, and recovering ...64 Creating recovery media and backups 64 Restore and recovery ...64 Recovering using HP Recovery Manager 65 What you need to know 65 Using HP Recovery media...
User Guide
Page 11
... the computer hardware and software. The selection is updated regularly and includes regional content and country-specific offers. IMPORTANT: You must be connected to the Internet to check the HP Apps Store frequently for new and updated features. Select the app you haven't already done so, connect to a wireless network. When the download is complete, the app appears on -screen instructions. From the Start screen, select the...
... the computer hardware and software. The selection is updated regularly and includes regional content and country-specific offers. IMPORTANT: You must be connected to the Internet to check the HP Apps Store frequently for new and updated features. Select the app you haven't already done so, connect to a wireless network. When the download is complete, the app appears on -screen instructions. From the Start screen, select the...
User Guide
Page 13
...; Online chat with an HP technician ● Email support ● Support telephone numbers ● HP service center locations Regulatory, Safety and Environmental Notices To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. ● Important regulatory notices, including proper battery disposal information Limited Warranty* To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My...
...; Online chat with an HP technician ● Email support ● Support telephone numbers ● HP service center locations Regulatory, Safety and Environmental Notices To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. ● Important regulatory notices, including proper battery disposal information Limited Warranty* To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My...
User Guide
Page 32
... the wireless button) (select models only) ● Operating system controls Using the wireless button The computer has a wireless button, one or more wireless devices, and one or two wireless lights, depending on the computer. 3 Connecting to a network Your computer can travel with other devices, and devices must be equipped with a wireless router or a wireless access point. ● Bluetooth device-Creates a personal area network (PAN) to connect to other . For more of websites using these features: ● Wireless button, wireless switch, or wireless key...
... the wireless button) (select models only) ● Operating system controls Using the wireless button The computer has a wireless button, one or more wireless devices, and one or two wireless lights, depending on the computer. 3 Connecting to a network Your computer can travel with other devices, and devices must be equipped with a wireless router or a wireless access point. ● Bluetooth device-Creates a personal area network (PAN) to connect to other . For more of websites using these features: ● Wireless button, wireless switch, or wireless key...
User Guide
Page 45
... right buttons on the keyboard dock. From the Start screen, type c, select Control Panel, and then select Hardware and Sound. The guide provides information on your computer. NOTE: TouchPad gestures are not supported in addition to navigate the computer screen by changing settings, button configurations, click speed, and pointer options. Touch gestures can be used on common tasks using the TouchPad, touch screen, or the keyboard. Using the TouchPad 35 Under Devices and Printers, select Mouse. NOTE: An external USB mouse (purchased...
... right buttons on the keyboard dock. From the Start screen, type c, select Control Panel, and then select Hardware and Sound. The guide provides information on your computer. NOTE: TouchPad gestures are not supported in addition to navigate the computer screen by changing settings, button configurations, click speed, and pointer options. Touch gestures can be used on common tasks using the TouchPad, touch screen, or the keyboard. Using the TouchPad 35 Under Devices and Printers, select Mouse. NOTE: An external USB mouse (purchased...
User Guide
Page 51
... and the monitor. Errors can also alternate images among other devices that are receiving video information from the computer display to the monitor display to the system. You can disable this key alternates the screen image from the computer. f4 Switches the screen image between display devices connected to a simultaneous display on or off. NOTE: A wireless network must press the fn key in Setup Utility (BIOS). CAUTION: Use extreme care when making changes in combination...
... and the monitor. Errors can also alternate images among other devices that are receiving video information from the computer display to the monitor display to the system. You can disable this key alternates the screen image from the computer. f4 Switches the screen image between display devices connected to a simultaneous display on or off. NOTE: A wireless network must press the fn key in Setup Utility (BIOS). CAUTION: Use extreme care when making changes in combination...
User Guide
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...; Press the Windows key. ● Briefly press the power button. ● If the display is closed, and the tablet is connected to the keyboard dock, open the display. ● Press a key on wakeup, you can enable user-initiated Hibernation and change other power settings and timeouts using Power Options: 1. Initiating and exiting Sleep With the computer on and your work will return to the screen. Enabling and exiting Hibernation (select models only) You...
...; Press the Windows key. ● Briefly press the power button. ● If the display is closed, and the tablet is connected to the keyboard dock, open the display. ● Press a key on wakeup, you can enable user-initiated Hibernation and change other power settings and timeouts using Power Options: 1. Initiating and exiting Sleep With the computer on and your work will return to the screen. Enabling and exiting Hibernation (select models only) You...
User Guide
Page 56
... longer holding a charge, run Battery Check in Power Options. ● Turn off wireless when you are not using them. ● Disconnect unused external devices that you are not using. ● Before you leave your work, initiate Sleep or shut down and loses any external media cards that are not plugged into an external power source, such as an external hard drive connected to remove or replace the factory-sealed battery. Finding battery information To monitor the status...
... longer holding a charge, run Battery Check in Power Options. ● Turn off wireless when you are not using them. ● Disconnect unused external devices that you are not using. ● Before you leave your work, initiate Sleep or shut down and loses any external media cards that are not plugged into an external power source, such as an external hard drive connected to remove or replace the factory-sealed battery. Finding battery information To monitor the status...
User Guide
Page 59
... briefly pressing the power button. 1. If the computer is unresponsive and you are unable to wait while updates are connecting an external hardware device that does not connect to a USB or video port ● When the computer will be unused and disconnected from the Start screen, type smart, and then select Intel® Smart Connect Technology. You do not have to use the Windows Shut down command...
... briefly pressing the power button. 1. If the computer is unresponsive and you are unable to wait while updates are connecting an external hardware device that does not connect to a USB or video port ● When the computer will be unused and disconnected from the Start screen, type smart, and then select Intel® Smart Connect Technology. You do not have to use the Windows Shut down command...
User Guide
Page 63
... performance 53 After you can safely delete to free up disk space and help the computer run Disk Defragmenter on -screen instructions. To run more efficiently. Using Disk Defragmenter As you might consider installing larger drives and adding more than an hour to complete. A fragmented drive means data on the hard drive become fragmented. From the Start screen, type d, and then type disk in optimal condition. It also...
... performance 53 After you can safely delete to free up disk space and help the computer run Disk Defragmenter on -screen instructions. To run more efficiently. Using Disk Defragmenter As you might consider installing larger drives and adding more than an hour to complete. A fragmented drive means data on the hard drive become fragmented. From the Start screen, type d, and then type disk in optimal condition. It also...
User Guide
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Several types of passwords can be set by the Windows operating system, HP applications, the non-Windows Setup Utility (BIOS), and other third-party software can help protect your computer. Additional passwords can be available on password Antivirus software Firewall software Administrator password Software updates User password Using passwords A password is a group of characters that is preinstalled on the computer. ● When creating passwords, follow requirements set in Windows or in a secure place away from the Start screen, type support, and then...
Several types of passwords can be set by the Windows operating system, HP applications, the non-Windows Setup Utility (BIOS), and other third-party software can help protect your computer. Additional passwords can be available on password Antivirus software Firewall software Administrator password Software updates User password Using passwords A password is a group of characters that is preinstalled on the computer. ● When creating passwords, follow requirements set in Windows or in a secure place away from the Start screen, type support, and then...
User Guide
Page 69
... security problems and improve software performance. Using firewall software Firewalls are installed automatically. Installing critical security updates CAUTION: Microsoft sends out alerts regarding critical updates. A firewall can disable programs, utilities, or the operating system, or cause them , and in order to function abnormally. Select System and security, select Windows Update, select Change settings, and then follow the on a system, all critical updates from the Start screen, type support, and then select the HP Support...
... security problems and improve software performance. Using firewall software Firewalls are installed automatically. Installing critical security updates CAUTION: Microsoft sends out alerts regarding critical updates. A firewall can disable programs, utilities, or the operating system, or cause them , and in order to function abnormally. Select System and security, select Windows Update, select Change settings, and then follow the on a system, all critical updates from the Start screen, type support, and then select the HP Support...
User Guide
Page 72
... a network, consult the network administrator before installing any device, cable, or cord. 1. Do not download or install a BIOS update while the computer is running on -screen instructions to download your hard drive. Do not shut down the computer or initiate Sleep. From the Start screen, type support, and then select the HP Support Assistant app. 2. You may need to access this information to locate the update later, after the download is complete. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware...
... a network, consult the network administrator before installing any device, cable, or cord. 1. Do not download or install a BIOS update while the computer is running on -screen instructions to download your hard drive. Do not shut down the computer or initiate Sleep. From the Start screen, type support, and then select the HP Support Assistant app. 2. You may need to access this information to locate the update later, after the download is complete. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware...
User Guide
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... using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state by deleting all personal files. 2. If you created. You can obtain recovery media for the programs that were installed at the factory. restore point. Recovering using Windows System Restore, see Creating recovery media and backups on -screen instructions. Then it reinstalls the operating system and the software that you have an HP Recovery partition or if the hard drive is not working properly. 1. If you created...
... using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state by deleting all personal files. 2. If you created. You can obtain recovery media for the programs that were installed at the factory. restore point. Recovering using Windows System Restore, see Creating recovery media and backups on -screen instructions. Then it reinstalls the operating system and the software that you have an HP Recovery partition or if the hard drive is not working properly. 1. If you created...
User Guide
Page 79
... battery light 5, 13 battery power 45 BIOS determining version 61 downloading an update 62 updating 61 Bluetooth device 22, 26 boot order changing HP Recovery Manager 66 bottom-edge swipe Touch screen 20 brightness adjusting 16 buttons left TouchPad 10 power 5 right TouchPad 10 volume 6, 28 Windows 8 C cables USB 51 caps lock light, identifying 11 caring for your computer 54 cleaning your computer 54 components display 7 left-side 14 right-side 13 top 9 configuring audio for HDMI 33 connecting to a WLAN 26 connector alignment post 5 power 5, 13 corporate WLAN connection...
... battery light 5, 13 battery power 45 BIOS determining version 61 downloading an update 62 updating 61 Bluetooth device 22, 26 boot order changing HP Recovery Manager 66 bottom-edge swipe Touch screen 20 brightness adjusting 16 buttons left TouchPad 10 power 5 right TouchPad 10 volume 6, 28 Windows 8 C cables USB 51 caps lock light, identifying 11 caring for your computer 54 cleaning your computer 54 components display 7 left-side 14 right-side 13 top 9 configuring audio for HDMI 33 connecting to a WLAN 26 connector alignment post 5 power 5, 13 corporate WLAN connection...
User Guide
Page 80
...memory card reader, identifying 14 micro memory card reader, identifying 6 minimized image creating 65 mouse, external setting preferences 35 mute light, identifying 11 O operating environment 67 optional external devices, using 51 original system recovery 65 P passwords Setup Utility (BIOS) 58 Windows 58 pinching Touch screen 18 TouchPad 37 ports HDMI 13, 29, 32 USB 13, 14, 29, 30 power battery 45 power button, identifying 5 power connector, identifying 5, 13 product name and number, computer 15 public WLAN connection 26 R recovery discs 65 HP Recovery Manager 65 media 65 system 65 USB flash...
...memory card reader, identifying 14 micro memory card reader, identifying 6 minimized image creating 65 mouse, external setting preferences 35 mute light, identifying 11 O operating environment 67 optional external devices, using 51 original system recovery 65 P passwords Setup Utility (BIOS) 58 Windows 58 pinching Touch screen 18 TouchPad 37 ports HDMI 13, 29, 32 USB 13, 14, 29, 30 power battery 45 power button, identifying 5 power connector, identifying 5, 13 product name and number, computer 15 public WLAN connection 26 R recovery discs 65 HP Recovery Manager 65 media 65 system 65 USB flash...
Maintenance and Service Guide
Page 85
... unsuccessful installation, download and install a BIOS update only when the computer is running on battery power or connected to an optional power source. During the download and installation, follow these steps: a. From the Start screen, type support, and then select the HP Support Assistant app. 2. Follow the on -screen instructions. You will need this path when you can isolate hardware failures from issues that are ready to install the update. Using the hard drive path you connect your hard drive...
... unsuccessful installation, download and install a BIOS update only when the computer is running on battery power or connected to an optional power source. During the download and installation, follow these steps: a. From the Start screen, type support, and then select the HP Support Assistant app. 2. Follow the on -screen instructions. You will need this path when you can isolate hardware failures from issues that are ready to install the update. Using the hard drive path you connect your hard drive...
Maintenance and Service Guide
Page 95
... part numbers 19, 22, 31 battery cable, disconnecting 44 battery light 5, 11 battery, keyboard dock removal 36 spare part number 19, 21, 36 battery, tablet removal 66 spare part number 16, 21, 66 BIOS determining version 74 downloading an update 75 updating 74 Bluetooth card spare part number 49 boot order changing HP Recovery Manager 80 bottom trim removal 59 spare part number 17, 22, 59 buttons left TouchPad 8 power 4 right TouchPad 8 volume 5 Windows 6 C cables, service considerations 26 caps lock light, identifying 9 card reader removal 64 spare part number 16, 22, 64 components display...
... part numbers 19, 22, 31 battery cable, disconnecting 44 battery light 5, 11 battery, keyboard dock removal 36 spare part number 19, 21, 36 battery, tablet removal 66 spare part number 16, 21, 66 BIOS determining version 74 downloading an update 75 updating 74 Bluetooth card spare part number 49 boot order changing HP Recovery Manager 80 bottom trim removal 59 spare part number 17, 22, 59 buttons left TouchPad 8 power 4 right TouchPad 8 volume 5 Windows 6 C cables, service considerations 26 caps lock light, identifying 9 card reader removal 64 spare part number 16, 22, 64 components display...
Maintenance and Service Guide
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... audio 2 display panel 1 external media cards 2 graphics 1 hard drives 1 keyboard 3 memory module 1 microphone 2 operating system 3 pointing device 3 ports 2 power requirements 3 processors 1 product name 1 sensor 2 serviceability 3 video 2 wireless 2 product name 1 product name and number, computer 14 R recovery discs 80 HP Recovery Manager 80 media 80 system 80 USB flash drive 80 regulatory information 14 release latch, identifying 7 removal/replacement procedures 30 restore, Windows File History 79 RJ-45 to USB adapter, spare part number 20, 21 RTC battery removal 52 spare part number...
... audio 2 display panel 1 external media cards 2 graphics 1 hard drives 1 keyboard 3 memory module 1 microphone 2 operating system 3 pointing device 3 ports 2 power requirements 3 processors 1 product name 1 sensor 2 serviceability 3 video 2 wireless 2 product name 1 product name and number, computer 14 R recovery discs 80 HP Recovery Manager 80 media 80 system 80 USB flash drive 80 regulatory information 14 release latch, identifying 7 removal/replacement procedures 30 restore, Windows File History 79 RJ-45 to USB adapter, spare part number 20, 21 RTC battery removal 52 spare part number...