HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... well as support for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode Using Sysprep with Intel Matrix Storage Manager Technology. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. Updates to the Intel Matrix Storage Manager driver are configured with SATA...
... well as support for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode Using Sysprep with Intel Matrix Storage Manager Technology. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. Updates to the Intel Matrix Storage Manager driver are configured with SATA...
HP Pavilion 11 x360 PC Maintenance and Service Guide
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... SuperMulti drive only Integrated HP TrueVision camera: HD (1280×720 by 30 frames per second), fixed (no tilt), with activity light Realtek ALC3227-CG audio codec Two speakers 1 for use with Pentium processors Support for DDR3L-1333-MHz (DDR3L-1600-MHz downgrade to DDR3L-1066-MHz) - 1 Product description Category Product Name Processor Chipset Graphics Panel Memory Hard drive Optical drive Audio and video Description HP Pavilion 11 x360...
... SuperMulti drive only Integrated HP TrueVision camera: HD (1280×720 by 30 frames per second), fixed (no tilt), with activity light Realtek ALC3227-CG audio codec Two speakers 1 for use with Pentium processors Support for DDR3L-1333-MHz (DDR3L-1600-MHz downgrade to DDR3L-1066-MHz) - 1 Product description Category Product Name Processor Chipset Graphics Panel Memory Hard drive Optical drive Audio and video Description HP Pavilion 11 x360...
HP Pavilion 11 x360 PC Maintenance and Service Guide
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Click Support & Drivers > click Drivers & Software. 3. In the Enter a product name/number box, type the computer model information, and then click Search. 4. Select the operating system, and then click Next. 6. If you update the computer to installing new memory may result in Hibernation, turn the computer on each side of the memory module slot to www.hp.com. 2. Remove the bottom cover (see Bottom cover on -screen instructions. Navigate to release the memory module. (The memory module tilts...
Click Support & Drivers > click Drivers & Software. 3. In the Enter a product name/number box, type the computer model information, and then click Search. 4. Select the operating system, and then click Next. 6. If you update the computer to installing new memory may result in Hibernation, turn the computer on each side of the memory module slot to www.hp.com. 2. Remove the bottom cover (see Bottom cover on -screen instructions. Navigate to release the memory module. (The memory module tilts...
HP Pavilion 11 x360 PC Maintenance and Service Guide
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... the diagnostic tool opens, use the keyboard arrow keys to select the type of the page, and then click the Download Drivers. 3. NOTE: If you to determine whether the computer hardware is a Unified Extensible Firmware Interface (UEFI) that are provided in the following order: a. In the text box, enter the product name, and then click Go. - Turn on -screen instructions. b. Go to Support, located at the...
... the diagnostic tool opens, use the keyboard arrow keys to select the type of the page, and then click the Download Drivers. 3. NOTE: If you to determine whether the computer hardware is a Unified Extensible Firmware Interface (UEFI) that are provided in the following order: a. In the text box, enter the product name, and then click Go. - Turn on -screen instructions. b. Go to Support, located at the...
HP Pavilion 11 x360 PC Maintenance and Service Guide
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.... Select Recovery Media Creation, and then follow the on -screen instructions. For more information, see Help and Support. HP Recovery Manager will be available for restoring from the HP Recovery partition (select models only) or use an external optical drive, it must be connected to a USB port on page 71. Restore and recovery There are several options for installation through the Drivers and Applications Reinstall option in the image continue to recover the computer's original factory partitioning and...
.... Select Recovery Media Creation, and then follow the on -screen instructions. For more information, see Help and Support. HP Recovery Manager will be available for restoring from the HP Recovery partition (select models only) or use an external optical drive, it must be connected to a USB port on page 71. Restore and recovery There are several options for installation through the Drivers and Applications Reinstall option in the image continue to recover the computer's original factory partitioning and...
HP Pavilion 11 x360 PC Maintenance and Service Guide
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...AC adapter 4 AC adapter, spare part numbers 18, 19 action keys identifying 11 audio, product description 1 audio-out (headphone)/audio-in (microphone) jack 6 B backups 69 battery removal 49 spare part number 16, 19, 49 BIOS determining version 64 downloading an update 65 updating 64 boot order, changing 72 bottom cover removal 28 spare part number 16, 28 buttons left TouchPad 9 power 5 right TouchPad 9 C cables, service considerations 23 caps lock light, identifying 10 chipset, product description 1 components display 7 left side 5 right side 4 top 9 computer major components 14 specifications...
...AC adapter 4 AC adapter, spare part numbers 18, 19 action keys identifying 11 audio, product description 1 audio-out (headphone)/audio-in (microphone) jack 6 B backups 69 battery removal 49 spare part number 16, 19, 49 BIOS determining version 64 downloading an update 65 updating 64 boot order, changing 72 bottom cover removal 28 spare part number 16, 28 buttons left TouchPad 9 power 5 right TouchPad 9 C cables, service considerations 23 caps lock light, identifying 10 chipset, product description 1 components display 7 left side 5 right side 4 top 9 computer major components 14 specifications...
HP Pavilion 11 x360 PC Maintenance and Service Guide
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... 1 display panel 1 Ethernet 2 external media cards 2 graphics 1 hard drive 1 memory module 1 microphone 1 operating system 3 optical drive 1 ports 2 power requirements 2 processors 1 product name 1 security 3 serviceability 3 video 1 wireless 2 product name 1 R recovery discs 69, 72 HP Recovery Manager 71 media 72 options 70 starting 71 supported discs 69 system 71 USB flash drive 72 using HP Recovery media 70 recovery media creating 69 creating using HP Recovery Manager 70 recovery partition removing 72 removal/replacement procedures 27 restore Windows File History 70 RJ-45 (network) jack...
... 1 display panel 1 Ethernet 2 external media cards 2 graphics 1 hard drive 1 memory module 1 microphone 1 operating system 3 optical drive 1 ports 2 power requirements 2 processors 1 product name 1 security 3 serviceability 3 video 1 wireless 2 product name 1 R recovery discs 69, 72 HP Recovery Manager 71 media 72 options 70 starting 71 supported discs 69 system 71 USB flash drive 72 using HP Recovery media 70 recovery media creating 69 creating using HP Recovery Manager 70 recovery partition removing 72 removal/replacement procedures 27 restore Windows File History 70 RJ-45 (network) jack...
HP Pavilion 11 x360 PC Maintenance and Service Guide
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...description 3 SIM slot, identifying 4 slots memory card reader 4 security cable 5 SIM 4 Speaker Kit, spare part number 16, 20, 50 speakers identifying 9 removal 50 spare part number 16, 20, 50 specifications computer 67 hard drive 68 supported discs, recovery 69 system board removal 60 spare part numbers 15, 20, 60 system recovery 71 system restore point creating 69 V vents, identifying 5 video, product description 1 volume button 6 W webcam identifying 7 spare part number 21, 53 webcam light, identifying 7 webcam, spare part number 17 webcam/microphone module removing 56 Windows File History...
...description 3 SIM slot, identifying 4 slots memory card reader 4 security cable 5 SIM 4 Speaker Kit, spare part number 16, 20, 50 speakers identifying 9 removal 50 spare part number 16, 20, 50 specifications computer 67 hard drive 68 supported discs, recovery 69 system board removal 60 spare part numbers 15, 20, 60 system recovery 71 system restore point creating 69 V vents, identifying 5 video, product description 1 volume button 6 W webcam identifying 7 spare part number 21, 53 webcam light, identifying 7 webcam, spare part number 17 webcam/microphone module removing 56 Windows File History...
User Guide
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... Finding your hardware and software information 5 Locating hardware ...5 Locating software ...5 Right side ...6 Left side ...7 Display ...9 Changing your notebook to an entertainment stand 10 Changing your notebook to a tablet 10 Top ...11 TouchPad ...11 Lights ...12 Speakers ...12 Keys ...13 Labels ...13 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 16 Sharing data and drives and accessing software 16 Using a WLAN ...16 Using an Internet service provider 17 Setting up...
... Finding your hardware and software information 5 Locating hardware ...5 Locating software ...5 Right side ...6 Left side ...7 Display ...9 Changing your notebook to an entertainment stand 10 Changing your notebook to a tablet 10 Top ...11 TouchPad ...11 Lights ...12 Speakers ...12 Keys ...13 Labels ...13 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 16 Sharing data and drives and accessing software 16 Using a WLAN ...16 Using an Internet service provider 17 Setting up...
User Guide
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... the BIOS version 53 Downloading a BIOS update 54 Using HP PC Hardware Diagnostics (UEFI 54 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 55 10 Backing up, restoring, and recovering ...56 Creating recovery media and backups 56 Creating HP Recovery media 56 Restore and recovery ...57 Recovering using HP Recovery Manager 58 What you need to know 58 Using the HP Recovery partition (select models only 58 Using HP Recovery media to recover 59 Changing the computer boot order 59 Removing the HP Recovery partition 59 11 Specifications ...60 Input power ...60 Operating...
... the BIOS version 53 Downloading a BIOS update 54 Using HP PC Hardware Diagnostics (UEFI 54 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 55 10 Backing up, restoring, and recovering ...56 Creating recovery media and backups 56 Creating HP Recovery media 56 Restore and recovery ...57 Recovering using HP Recovery Manager 58 What you need to know 58 Using the HP Recovery partition (select models only 58 Using HP Recovery media to recover 59 Changing the computer boot order 59 Removing the HP Recovery partition 59 11 Specifications ...60 Input power ...60 Operating...
User Guide
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...; HP Mobile Broadband Module (select models only)-A wireless wide area network (WWAN) device that world. From the Start screen, type help , and then select Help and Support. 3 Connecting to a network Your computer can travel with you wherever you can explore the globe and access information from millions of websites using the operating system controls. Using the wireless controls You can control the wireless devices in your computer and a wired or wireless network connection. Connecting to a wireless network Wireless technology...
...; HP Mobile Broadband Module (select models only)-A wireless wide area network (WWAN) device that world. From the Start screen, type help , and then select Help and Support. 3 Connecting to a network Your computer can travel with you wherever you can explore the globe and access information from millions of websites using the operating system controls. Using the wireless controls You can control the wireless devices in your computer and a wired or wireless network connection. Connecting to a wireless network Wireless technology...
User Guide
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... from the Start screen, type help, and then select Help and Support. To share drives on -screen instructions. For more information, from the navigation bar at the far right of hardware or software. To share folders or content on the same network: 1. From the Windows desktop, open File Explorer. 2. Select Change advanced sharing settings to using only the information that can accommodate a large number of a network, you...
... from the Start screen, type help, and then select Help and Support. To share drives on -screen instructions. For more information, from the navigation bar at the far right of hardware or software. To share folders or content on the same network: 1. From the Windows desktop, open File Explorer. 2. Select Change advanced sharing settings to using only the information that can accommodate a large number of a network, you...
User Guide
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... network cable into a network wall jack (2) or router. NOTE: If the network cable contains noise suppression circuitry (3), which prevents interference from the slot. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer, camera) ● Audio devices (headset, speakers) ● Mouse Bluetooth...
... network cable into a network wall jack (2) or router. NOTE: If the network cable contains noise suppression circuitry (3), which prevents interference from the slot. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer, camera) ● Audio devices (headset, speakers) ● Mouse Bluetooth...
User Guide
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... to make sure that you can defragment your computer manually at least once a month. From the Start screen, type disk, and then select Uninstall apps to free up disk space. 2. Updates can resolve issues and bring new features and options to run more efficiently. You may set Disk Defragmenter to your computer. Follow the on -screen instructions. For additional information, access the Disk Defragmenter software Help. Updating programs and drivers HP...
... to make sure that you can defragment your computer manually at least once a month. From the Start screen, type disk, and then select Uninstall apps to free up disk space. 2. Updates can resolve issues and bring new features and options to run more efficiently. You may set Disk Defragmenter to your computer. Follow the on -screen instructions. For additional information, access the Disk Defragmenter software Help. Updating programs and drivers HP...
User Guide
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... only the computer it is monitored and compared with a set of user-defined security criteria. For more information about computer viruses, from the Start screen, type c, and then select Control Panel. Installing critical security updates CAUTION: Microsoft sends out alerts regarding critical updates. Using antivirus software Computer viruses can disable programs, utilities, or the operating system, or cause them , and in order to fully protect your computer...
... only the computer it is monitored and compared with a set of user-defined security criteria. For more information about computer viruses, from the Start screen, type c, and then select Control Panel. Installing critical security updates CAUTION: Microsoft sends out alerts regarding critical updates. Using antivirus software Computer viruses can disable programs, utilities, or the operating system, or cause them , and in order to fully protect your computer...
User Guide
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... hard drive designation is connected to reliable external power using the AC adapter. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is functioning properly. At the download area, follow these steps: a. b. Click your BIOS, make a note of the path to your selection to a network, consult the network administrator before installing any device, cable, or cord. 1. The tool runs outside the operating system so that allows you connect your hard drive. Do not download or install a BIOS update...
... hard drive designation is connected to reliable external power using the AC adapter. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is functioning properly. At the download area, follow these steps: a. b. Click your BIOS, make a note of the path to your selection to a network, consult the network administrator before installing any device, cable, or cord. 1. The tool runs outside the operating system so that allows you connect your hard drive. Do not download or install a BIOS update...
User Guide
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... opens, use the keyboard arrow keys to stop a diagnostic test, press esc. Point to Support, located at the top of diagnostic test you need to select the type of the page, and then click the Download Drivers. 3. Using HP PC Hardware Diagnostics (UEFI) 55 The BIOS searches three places for downloading HP PC Hardware Diagnostics (UEFI) are provided in the following order: a. Hard drive c. In the Diagnostic section, click HP UEFI Support...
... opens, use the keyboard arrow keys to stop a diagnostic test, press esc. Point to Support, located at the top of diagnostic test you need to select the type of the page, and then click the Download Drivers. 3. Using HP PC Hardware Diagnostics (UEFI) 55 The BIOS searches three places for downloading HP PC Hardware Diagnostics (UEFI) are provided in the following order: a. Hard drive c. In the Diagnostic section, click HP UEFI Support...
User Guide
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... drive cannot be connected to a USB port on -screen instructions. ● If you want to recover the computer's original factory partitioning and content, you can choose the System Recovery option from support. From the Start screen, type recovery, and then select HP Recovery Manager. 2. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on the computer; If you have finished creating all of HP Recovery media to restore the factory image to the replacement drive...
... drive cannot be connected to a USB port on -screen instructions. ● If you want to recover the computer's original factory partitioning and content, you can choose the System Recovery option from support. From the Start screen, type recovery, and then select HP Recovery Manager. 2. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on the computer; If you have finished creating all of HP Recovery media to restore the factory image to the replacement drive...
User Guide
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... 45 hard drive light 6 HDMI configuring audio 25 HDMI port connecting 24 identifying 6, 21 headphones and microphones, connecting 23 Hibernation exiting 39 initiated during critical battery level 41 initiating 39 high-definition devices, connecting 24, 25 hot keys description 37 using 37 HP 3D DriveGuard 45 HP and third-party software updates, installing 51 HP Mobile Broadband, disabled 19 HP PC Hardware Diagnostics (UEFI) downloading 55 using 54 HP Recovery Manager correcting boot problems 59 starting 58 HP Recovery media creating 56 recovery 59 HP Recovery partition recovery 58 removing 59...
... 45 hard drive light 6 HDMI configuring audio 25 HDMI port connecting 24 identifying 6, 21 headphones and microphones, connecting 23 Hibernation exiting 39 initiated during critical battery level 41 initiating 39 high-definition devices, connecting 24, 25 hot keys description 37 using 37 HP 3D DriveGuard 45 HP and third-party software updates, installing 51 HP Mobile Broadband, disabled 19 HP PC Hardware Diagnostics (UEFI) downloading 55 using 54 HP Recovery Manager correcting boot problems 59 starting 58 HP Recovery media creating 56 recovery 59 HP Recovery partition recovery 58 removing 59...
User Guide
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..., creating 58 Miracast 25 mouse, external setting preferences 26 mute light, identifying 12 N network jack, identifying 6 O operating environment 60 original system recovery 58 P passwords Setup Utility (BIOS) 50 Windows 50 ports HDMI 6, 21, 24 Miracast 25 USB 2.0 6, 7, 22 USB 3.0 6, 22 power battery 40 power button, identifying 7 power connector, identifying 6 power lights, identifying 7 product name and number, computer 13 public WLAN connection 18 R recovery discs 56, 59 HP Recovery Manager 58 media 59 options 57 starting 58 supported discs 56 system 58 USB flash drive 59 using HP Recovery...
..., creating 58 Miracast 25 mouse, external setting preferences 26 mute light, identifying 12 N network jack, identifying 6 O operating environment 60 original system recovery 58 P passwords Setup Utility (BIOS) 50 Windows 50 ports HDMI 6, 21, 24 Miracast 25 USB 2.0 6, 7, 22 USB 3.0 6, 22 power battery 40 power button, identifying 7 power connector, identifying 6 power lights, identifying 7 product name and number, computer 13 public WLAN connection 18 R recovery discs 56, 59 HP Recovery Manager 58 media 59 options 57 starting 58 supported discs 56 system 58 USB flash drive 59 using HP Recovery...