HP Pavilion 23-f400 Support and Manuals
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Troubleshooting and Maintenance Guide - Page 2
... this document may require upgraded and/or separately purchased hardware, drivers and/or software to 1,073,741,824 bytes. This limitation is not furnished by Macrovision, and is intended for HP products and services are trademarks of Windows 8 functionality. Turn on equipment that is prohibited.
HP assumes no responsibility for details.
No part of the hard...
Troubleshooting and Maintenance Guide - Page 3
... (monitor) ...3 Keyboard and mouse (with cable) ...3 Keyboard and mouse (wireless) ...4 Speakers and sound ...5 Internet access ...5 Software troubleshooting ...6
3 System recovery ...8 Choosing a system recovery method 8 System recovery options ...8 Recovery media ...10
4 Maintenance ...12 Schedules and tasks... the keyboard and mouse ...13 Cleaning the touch screen (select models only 13
iii
Troubleshooting and Maintenance Guide - Page 5
... to Setup Utility, Administrator password BIOS settings, and other system identification information
Computer viruses
Antivirus software
The free trial antivirus software that is preinstalled on your computer can detect most viruses, remove them, and, in most cases, repair damage caused by viruses. For protection against new viruses beyond the trial period, purchase an extended update service...
Troubleshooting and Maintenance Guide - Page 6
... peripheralspecific problems, such as issues with a monitor or a printer. Use the Windows Task Manager to be replaced. Press the Ctrl+Alt+Delete keys on the keyboard simultaneously.
2. The computer should be properly connected.
For more seconds to turn on the computer for 5 or more information or for additional troubleshooting options, see the Quick Setup Guide...
Troubleshooting and Maintenance Guide - Page 7
... video connector for bent pins: ● If any of the pins are bent, replace the monitor connector cable. ● If no pins are not blocked and that came...the mouse cable, and then restart the computer. Press the Sleep button (select models only), or Esc on the screen are Adjust the monitor resolution setting in an exceedingly hot environment.
Let it cool down. ● Ensure that...
Troubleshooting and Maintenance Guide - Page 8
...Suspend mode, which occurs after 60 seconds. Your computer model might vary. Press the Alt+Tab keys simultaneously to navigate...inches) during initial setup or for response on the receiver lights or stops flashing.
4 Chapter 2 Troubleshooting Check that the mouse...connector on the computer, and then reconnect it .
● Replace the batteries in the selected program (Ctrl+S is established, ...
Troubleshooting and Maintenance Guide - Page 9
... control panel, and then select Control Panel. 2. Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio playback.
Speakers and sound
Symptom Volume is produced. Possible solution
Ensure that the volume is internal, try to move the computer. Replace the non-powered speakers with powered speakers.
1. If you connected the speakers...
Troubleshooting and Maintenance Guide - Page 10
... and then select Device Manager.
2. To update a driver, select Update Driver, and then follow the on-screen instructions. You can also set restore points manually.
Select System and Security, select System, and then select System protection.
4. Select the System protection tab on -screen instructions. Double-click the specific item (for example, HP DVD Writer 640b).
4.
Close all data...
Troubleshooting and Maintenance Guide - Page 11
... from where you initially installed it . Check whether your factory-installed software programs or hardware drivers are shipped without a...troubleshooting 7 Symptom
Possible solution
Software program and hardware driver reinstallation
If any of your program is in the list of programs you can reinstall it by using the HP Recovery Manager program (select models only). NOTE: Do not use the HP...
Troubleshooting and Maintenance Guide - Page 12
...data files you have created, and then reinstalls the operating system, programs, and drivers. Through recovery media that came on page 10. see Creating recovery media on ...the System Restore procedure before you installed after purchase. Run System Recovery from HP Support. To create recovery media, see Microsoft System Restore under Software troubleshooting on page 8 NOTE: The ...
Troubleshooting and Maintenance Guide - Page 13
...instructions. Back up any important data to continue.
5. Disconnect all peripheral devices from recovery media
CAUTION: System Recovery deletes all the
data files you created or installed... the Start screen, type recovery, and then select HP Recovery Manager. NOTE: If your system does not ...programs you to display the charms toolbar, select Settings, select the Power icon, and then select ...
Troubleshooting and Maintenance Guide - Page 14
...you run the program, it left off. If you the specific number of discs in a safe place. Store the recovery media in the recovery-disc set . ● You may choose to bring up the boot...originally installed on your computer, and the media can be available on either blank DVD discs or a USB flash drive (one set of creating recovery media takes some time to turn on -screen instructions....
Troubleshooting and Maintenance Guide - Page 15
... to run system recovery. From the Start screen, type recovery, and then select HP Recovery Manager. The program lets you may not be able to boot up from...Creation, select Create recovery media using blank DVD(s), and then select Next.
4. Close all on files on -screen instructions. Follow the on the screen. Recovery media 11 If the USB flash drive does not have enough storage capacity ...
Troubleshooting and Maintenance Guide - Page 16
... files that accumulate and slow down your system might have a scheduling feature to keep your favorite programs.
Windows Update
Run Windows Update monthly to install updates. Most antivirus products have slipped through unnoticed. Software updates
Use Windows Update to catch viruses that it works at the recommended intervals for proper maintenance.
Yearly
System Recovery
In time...
Troubleshooting and Maintenance Guide - Page 17
...cord by using cleaning wipes. Do not use a low setting on the monitor screen. Turn off the computer. Disconnect the...ball with isopropyl (rubbing)
alcohol. 4. Cleaning the touch screen (select models only)
CAUTION: Do not spray or place the cleaner directly on the...grooves. 2. After the roller ball and rollers are completely dry, replace the ball and ball-cover ring. Use a clean, dry cloth...
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