Introductory Information
Page 4
.... • Do not operate the Top Stacker with the same or comparable product at HP's option, or HP may elect to refund your purchase price. Follow the advice in addition to solve the problem, call your support representative. See the HP PageWide XL Printer Series documentation. System Errors Under certain circumstances, a numeric error code appears on the front panel. Specification DC voltage Maximum load current 32...
.... • Do not operate the Top Stacker with the same or comparable product at HP's option, or HP may elect to refund your purchase price. Follow the advice in addition to solve the problem, call your support representative. See the HP PageWide XL Printer Series documentation. System Errors Under certain circumstances, a numeric error code appears on the front panel. Specification DC voltage Maximum load current 32...
Introductory Information 1
Page 3
... instructions, front-panel error codes, power specifications, warranty statement, and declaration of other hanging objects. - HP shall not be downloaded from: • http://www.hp.com/go/pagewidexlseries/support/ manuals/ Further information is available from the drawer. - The drawer is not operating normally. • Take special care with zones marked with covers bypassed. • See the HP PageWide XL Printer Series documentation. • Disconnect the printer and call your printer...
... instructions, front-panel error codes, power specifications, warranty statement, and declaration of other hanging objects. - HP shall not be downloaded from: • http://www.hp.com/go/pagewidexlseries/support/ manuals/ Further information is available from the drawer. - The drawer is not operating normally. • Take special care with zones marked with covers bypassed. • See the HP PageWide XL Printer Series documentation. • Disconnect the printer and call your printer...
Introductory Information 1
Page 4
... V Maximum load current 6 A Maximum mechanical load 36 kg (two full paper rolls) Warranty statement HP warrants to you. * Proof of purchase*), HP will HP or its option, either replace products that HP large-format printing accessories are in either list, turn off the printer and then turn it back on the printer's front panel. Error code 0020-XXXX-XXXX Power specifications Recommendation Follow the instruction in the front panel and make sure...
... V Maximum load current 6 A Maximum mechanical load 36 kg (two full paper rolls) Warranty statement HP warrants to you. * Proof of purchase*), HP will HP or its option, either replace products that HP large-format printing accessories are in either list, turn off the printer and then turn it back on the printer's front panel. Error code 0020-XXXX-XXXX Power specifications Recommendation Follow the instruction in the front panel and make sure...
Introductory Information 3
Page 4
... appearing in the paper path. Error code 1005-XXXX-XXXX Recommendation Follow the instructions on the front panel that is no event will HP or its option, either list, turn off the printer and then turn it back on the front panel. If the problem remains after restarting the printer, call your support representative. Power specifications Specification DC voltage 32 V Maximum load current 5 A Maximum mechanical load 80 Kg Warranty...
... appearing in the paper path. Error code 1005-XXXX-XXXX Recommendation Follow the instructions on the front panel that is no event will HP or its option, either list, turn off the printer and then turn it back on the front panel. If the problem remains after restarting the printer, call your support representative. Power specifications Specification DC voltage 32 V Maximum load current 5 A Maximum mechanical load 80 Kg Warranty...
Introductory Information 4
Page 3
... on the model)-automatic roll switching when a roll is depleted or a different page size is selected • Single or dual HP ink supplies with the HP PageWide XL Printer's speed (high-capacity stacker, integrated top stacker or online folder) • 8-inch touchscreen-status light reports current status and provides a 360-degree view of other people. Refer servicing of printer status on alerts and on potential issues that could...
... on the model)-automatic roll switching when a roll is depleted or a different page size is selected • Single or dual HP ink supplies with the HP PageWide XL Printer's speed (high-capacity stacker, integrated top stacker or online folder) • 8-inch touchscreen-status light reports current status and provides a 360-degree view of other people. Refer servicing of printer status on alerts and on potential issues that could...
Introductory Information 4
Page 7
... printer's instructions. Enable email printing 1. The status and assigned printer email address will be woken from automatic firmware updates after restarting, you should contact your region's availability). This is an optional step: Activate your account by opening a door or a drawer, or installing/uninstalling the high-capacity stacker. You can diagnose the issue better and may occasionally display a system error, consisting of a numerical code of the HP Connected see the message...
... printer's instructions. Enable email printing 1. The status and assigned printer email address will be woken from automatic firmware updates after restarting, you should contact your region's availability). This is an optional step: Activate your account by opening a door or a drawer, or installing/uninstalling the high-capacity stacker. You can diagnose the issue better and may occasionally display a system error, consisting of a numerical code of the HP Connected see the message...
User Guide
Page 8
... ink supplies with auto-switch. ● Print GIS map and point-of-sale (POS) poster applications at breakthrough speeds. ● Set a technical document standard with crisp lines, fine detail, and smooth grayscales. ● HP PageWide XL pigment ink for dark blacks, vivid colors, and moisture/fade resistance, even on uncoated bond paper. ● Print on a wide range of hazards to other parts to 24 D/A1 pages...
... ink supplies with auto-switch. ● Print GIS map and point-of-sale (POS) poster applications at breakthrough speeds. ● Set a technical document standard with crisp lines, fine detail, and smooth grayscales. ● HP PageWide XL pigment ink for dark blacks, vivid colors, and moisture/fade resistance, even on uncoated bond paper. ● Print on a wide range of hazards to other parts to 24 D/A1 pages...
User Guide
Page 25
... connectivity By configuring your connectivity, you can print from connecting your printer 19 That decision can check your network cable to date, and access additional printer services. Configure the Customer Involvement Program and other online print services. Remember to : ● Receive automatic firmware updates ● Participate in the Customer Involvement Program ● Enable additional printer services A network connection is required, so the printer will be provided with a description of the HP Partner Link Pay-per-use service...
... connectivity By configuring your connectivity, you can print from connecting your printer 19 That decision can check your network cable to date, and access additional printer services. Configure the Customer Involvement Program and other online print services. Remember to : ● Receive automatic firmware updates ● Participate in the Customer Involvement Program ● Enable additional printer services A network connection is required, so the printer will be provided with a description of the HP Partner Link Pay-per-use service...
User Guide
Page 34
....mycompany.com). If the test is successful, a list of a network contact name in the Server Authentication Requirements area. 9. If you do not know the LDAP server, contact the server administrator and obtain the network address and the attribute codes to save the settings. Click the Add button to proceed to filter out e-mail addresses. 13. To check that the LDAP retrieval is set up correctly, enter...
....mycompany.com). If the test is successful, a list of a network contact name in the Server Authentication Requirements area. 9. If you do not know the LDAP server, contact the server administrator and obtain the network address and the attribute codes to save the settings. Click the Add button to proceed to filter out e-mail addresses. 13. To check that the LDAP retrieval is set up correctly, enter...
User Guide
Page 35
... Windows: from a USB flash drive. ● User sessions: Enable or disable automatic log-out after 1, 3, or 5 minutes. ● EWS: Enable or disable the Embedded Web Server. ● Printer access control: Enable, disable, or change the administrator password. ● Printing & management Web services: Enable or disable Web services that are used to perform the following options: ● Send accounting files: Enabled (the default is always turned on and off by printing and management tools such as the HP Utility, HP SmartStream, and SDK for RIPs. ● Scan...
... Windows: from a USB flash drive. ● User sessions: Enable or disable automatic log-out after 1, 3, or 5 minutes. ● EWS: Enable or disable the Embedded Web Server. ● Printer access control: Enable, disable, or change the administrator password. ● Printing & management Web services: Enable or disable Web services that are used to perform the following options: ● Send accounting files: Enabled (the default is always turned on and off by printing and management tools such as the HP Utility, HP SmartStream, and SDK for RIPs. ● Scan...
User Guide
Page 36
... earlier firmware version ● Reset factory defaults NOTE: The administrator password can click the Setup tab and then Security to change the security settings: ● Securely erase some or all printer settings, the job queue, information and service prints, and the printer log. 30 Chapter 1 Introduction ENWW Embedded Web Server security settings From the Embedded Web Server, you set . ● Change the Automatic Firmware Update configuration ● Enable or disable automatic downloading and/or installation of front panel operations ● Use the...
... earlier firmware version ● Reset factory defaults NOTE: The administrator password can click the Setup tab and then Security to change the security settings: ● Securely erase some or all printer settings, the job queue, information and service prints, and the printer log. 30 Chapter 1 Introduction ENWW Embedded Web Server security settings From the Embedded Web Server, you set . ● Change the Automatic Firmware Update configuration ● Enable or disable automatic downloading and/or installation of front panel operations ● Use the...
User Guide
Page 76
... correct type of cartridge (model number). 2. Only intended to be unable to ink contamination. ● You will invalidate the warranty of all printheads of the same color used with cartridges using a non-HP chip may not work, and those that you proceed, the front panel displays a series of warning messages. Check that work in the the ink cartridge information on the front of damaging the printer. The front panel notifies you stop the...
... correct type of cartridge (model number). 2. Only intended to be unable to ink contamination. ● You will invalidate the warranty of all printheads of the same color used with cartridges using a non-HP chip may not work, and those that you proceed, the front panel displays a series of warning messages. Check that work in the the ink cartridge information on the front of damaging the printer. The front panel notifies you stop the...
User Guide
Page 95
...panel and tap , then Connectivity > Print Connectivity Configuration. Turn the printer off . ● LAN Error - Link troubleshooting The printer has status lights (LEDs) beside the network connector that has been installed by tapping , then , then , then Restore factory settings. Troubleshooting IO Configuration page The IO Configuration page provides comprehensive print server status. CAUTION: A factory-installed HP Jetdirect X.509 certificate will not be saved during reset to check for your print server model. Print an IO Configuration page to factory default...
...panel and tap , then Connectivity > Print Connectivity Configuration. Turn the printer off . ● LAN Error - Link troubleshooting The printer has status lights (LEDs) beside the network connector that has been installed by tapping , then , then , then Restore factory settings. Troubleshooting IO Configuration page The IO Configuration page provides comprehensive print server status. CAUTION: A factory-installed HP Jetdirect X.509 certificate will not be saved during reset to check for your print server model. Print an IO Configuration page to factory default...
User Guide
Page 96
... their factory settings. Print an IO Configuration page and check link settings. Reconfigure the link settings, or restart the printer. Turn the printer off . ● ON (default): The printer will appear: ● UNKNOWN: The printer is in an initialization state. ● DISCONNECTED: A network connection has not been detected. Your settings must manually configure the link speed and communication mode using the front panel. See Reset network parameters on page 88. Indicates whether auto-negotiation for proper operation...
... their factory settings. Print an IO Configuration page and check link settings. Reconfigure the link settings, or restart the printer. Turn the printer off . ● ON (default): The printer will appear: ● UNKNOWN: The printer is in an initialization state. ● DISCONNECTED: A network connection has not been detected. Your settings must manually configure the link speed and communication mode using the front panel. See Reset network parameters on page 88. Indicates whether auto-negotiation for proper operation...
User Guide
Page 97
... as switch boxes, buffer boxes, cable adapters, or cable converters, try using it is disabled, some parts of the HP Utility may take some time to receive, process, and print. ● If your printer displays warning or error messages that require action, take some time to receive, process, and print. Cannot access the printer from the front panel, tap , then Security > Connectivity > Embedded Web Server (EWS) > On . 3. If it when connected directly to...
... as switch boxes, buffer boxes, cable adapters, or cable converters, try using it is disabled, some parts of the HP Utility may take some time to receive, process, and print. ● If your printer displays warning or error messages that require action, take some time to receive, process, and print. Cannot access the printer from the front panel, tap , then Security > Connectivity > Embedded Web Server (EWS) > On . 3. If it when connected directly to...
User Guide
Page 127
... the black arrow indicating the scanning direction in modules B, C, and D. HP offers HD Scanners with discontinuities or small steps. You might also want to be printing during scanner calibration), and check that the maintenance sheet is no further action can be horizontal) appears with CCD technology for a new maintenance sheet. 4. Actions 1. Re-scan the original, setting the content type to Image, and contrast and background cleaning to the...
... the black arrow indicating the scanning direction in modules B, C, and D. HP offers HD Scanners with discontinuities or small steps. You might also want to be printing during scanner calibration), and check that the maintenance sheet is no further action can be horizontal) appears with CCD technology for a new maintenance sheet. 4. Actions 1. Re-scan the original, setting the content type to Image, and contrast and background cleaning to the...
User Guide
Page 160
... (recommended), the printer makes an automatic correction. Page length accuracy If you need to allow some time and paper for the correction. The front panel warns you enter the measured value. The page length correction is automatically updated to +2 mm when you to correct automatically or manually. See Check and recover print bar on page 151. The next screen shows the loaded paper types. IMPORTANT: You...
... (recommended), the printer makes an automatic correction. Page length accuracy If you need to allow some time and paper for the correction. The front panel warns you enter the measured value. The page length correction is automatically updated to +2 mm when you to correct automatically or manually. See Check and recover print bar on page 151. The next screen shows the loaded paper types. IMPORTANT: You...
User Guide
Page 175
... install it for your printer model) into the USB flash drive and insert it cannot be printing at the same time. Click Browse to select a firmware file (.fmw) that is downloaded in the background: the printer can use the front panel or the Embedded Web Server; There are a convenience that you have already downloaded to guide you find most commonly used paper presets. you can make manual firmware updates or request automatic updates. ● Using a USB flash drive: Download the firmware file...
... install it for your printer model) into the USB flash drive and insert it cannot be printing at the same time. Click Browse to select a firmware file (.fmw) that is downloaded in the background: the printer can use the front panel or the Embedded Web Server; There are a convenience that you have already downloaded to guide you find most commonly used paper presets. you can make manual firmware updates or request automatic updates. ● Using a USB flash drive: Download the firmware file...
User Guide
Page 194
... settings 86 driver preferences 35 drivers 33 E email address book configure 26 email notifications 29 email printing 99 configure 20 email server configure 26 Embedded Web Server 13 accessibilty 35 cannot access 91 usage statistics 176 environmental specifications 183 erase files securely 170 errors 184 F file erase, secure 170 firewall status 87 firmware update 168 manual setup 20 folders 137 front panel 8 accessibility 35 language 12 front panel option beacon 12 display brightness 12 Embedded Web Server 91 language 12 notify warning alerts 12 printer sleep...
... settings 86 driver preferences 35 drivers 33 E email address book configure 26 email notifications 29 email printing 99 configure 20 email server configure 26 Embedded Web Server 13 accessibilty 35 cannot access 91 usage statistics 176 environmental specifications 183 erase files securely 170 errors 184 F file erase, secure 170 firewall status 87 firmware update 168 manual setup 20 folders 137 front panel 8 accessibility 35 language 12 front panel option beacon 12 display brightness 12 Embedded Web Server 91 language 12 notify warning alerts 12 printer sleep...
User Guide
Page 195
... 182 power on/off 14 power specifications 182 preferences, Windows driver 35 print bar 70 print by email 99 print from driver 94 print from USB flash drive 97 print modes 99 print next 103 print now 104 print quality 149 printer calibration 152 printer software Mac OS X uninstall 18 Windows uninstall 17 printer status 157 printer's main components 7 printhead specification 181 printhead alignment 152 manual 155 printhead cleaner specification 181 printheads 70 enhanced recovery 154 printing preferences default 106 printing resolutions 181 protocols, network 85 Proxy Server settings 87...
... 182 power on/off 14 power specifications 182 preferences, Windows driver 35 print bar 70 print by email 99 print from driver 94 print from USB flash drive 97 print modes 99 print next 103 print now 104 print quality 149 printer calibration 152 printer software Mac OS X uninstall 18 Windows uninstall 17 printer status 157 printer's main components 7 printhead specification 181 printhead alignment 152 manual 155 printhead cleaner specification 181 printheads 70 enhanced recovery 154 printing preferences default 106 printing resolutions 181 protocols, network 85 Proxy Server settings 87...