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HP Limited Warranty and Support Guide - Page 6
.... or (g) by modification or service by an authorized representative of Liability
IF YOUR HP HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE, HP'S MAXIMUM LIABILITY UNDER THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR OR REPLACEMENT OF ANY HARDWARE COMPONENTS THAT...
HP Limited Warranty and Support Guide - Page 11
... for fast resolutions. If you have a question or if a problem arises, we offer extensive service and support options available 24/7 to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. For more .
5 If you call HP Customer Care, toll-free, by phone, 24 hours a day...
HP Limited Warranty and Support Guide - Refurbished Desktops - Page 4
... any country/region where HP or its authorized service providers offer warranty service for the same product model number subject to the terms and conditions set forth in one country/region may be transferred to another country/region, where HP or its authorized service providers offer warranty service for an extensive description of your HP authorized service provider can provide...
HP Limited Warranty and Support Guide - Refurbished Desktops - Page 6
... OCCURS AS A RESULT OF YOUR FAILURE TO FOLLOW THE INSTRUCTIONS INTENDED FOR THE HP HARDWARE PRODUCT. BEFORE RETURNING ANY UNIT FOR SERVICE, BE SURE TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL, PROPRIETARY, OR PERSONAL INFORMATION. This Limited Warranty does not apply to expendable or consumable parts and does not extend to the overclocking.
HP Limited Warranty and Support Guide - Refurbished Desktops - Page 9
... be additional charges.
If your hardware. However, some support and related products may result in HP billing you for these service upgrades, refer to the HP Web site at its reasonable security requirements, provide HP with sufficient, free, and safe access to and use of a Customer Self Repair (CSR) part that you will incur all manufacturers labels (such...
HP Limited Warranty and Support Guide - Refurbished Desktops - Page 11
... with:
• Non-HP software that doesn't ship with :
• Installation, reinstallation questions and software update information. • Set up and configuring software. • Troubleshooting to this will be sure to have the following information available before you call HP:
• Product serial number, model name, and model number • Applicable error messages • Add-on...
Troubleshooting & Maintenance Guide - Page 6
... for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to the external power source are plugged in properly. See Display (monitor) on the keyboard simultaneously.
2.
Restart the computer. 1. Ensure that accompanies your computer, or visit http://www.hp.com/support and search for information about peripheralspecific problems, such...
Troubleshooting & Maintenance Guide - Page 12
... the Driver tab.
6. Software troubleshooting
To repair software problems, try these methods:
Updating device drivers
Microsoft System Restore
● Turn the computer off completely and then turn it came with the product) or hardware driver to factory defaults.
● System Recovery (see Microsoft System Restore, later in this table). -
You can also set restore points manually. To...
Wall Mounting Guide - Page 5
...computer stand before wall-mounting the computer. Avoid touching sharp edges inside the computer. The computer is very important that you follow the instructions in -One computer for wall-mounting. What you ...page 9. Always disconnect the computer from a wall-mounted unit to desktop unit, follow all the steps to reinstall the computer stand.
to 27 in.) diagonal, and weighing up to ...
Wall Mounting Guide - Page 13
WARNING! Avoid touching sharp edges inside the computer. WARNING! WARNING! Always disconnect the computer from a wall-mounted unit to a desktop unit, reinstall the computer stand on to the computer. Take proper precautions when lifting or moving the computer.
What you perform any procedures can result in the Limited Warranty and Support Guide before installing and connecting ...
Quick Setup Guide - Page 5
... click HP Help and Support and HP
software issues. At the bottom of your computer.
Under Action Center, click Find and fix problems
(troubleshooting).
● Troubleshoot the most common Troubleshooting and Maintenance Guide on your computer. User Manuals.
● Find electronic user guides and specifications for your computer model.
● Order parts and find
● Set up...
Quick Setup Guide - Page 8
... click HP User Manuals or visit http://www.hp.com/ergo. If you already have an account with an ISP, skip this step and follow the instructions provided by the ISP.
● If you did not set up Internet service.
4
Chapter 2 Setting up with a virus, or be illegal. Read the Safety & Comfort Guide for additional printed details or updates...
Quick Setup Guide - Page 19
..., to connect to the Internet. Run the wireless setup wizard:
1. If the antenna is the easiest (and sometimes the best) way.
● Update the drivers (see Updating device drivers, following).
● Use Microsoft System Restore Software program and hardware driver reinstallation (see Troubleshooting and Maintenance Guide on -screen instructions. Restores the software (if it came with the...
Quick Setup Guide - Page 20
... -screen instructions.
16
Chapter 5 Troubleshooting
Close all open the Device Manager window.
3. Double-click the specific item (for which you have a problem that might be due to software that was installed on your problem:
1. You can also set restore points manually. To add restore points manually: 1. Updating device drivers
Complete the following procedure to update a driver, or...
Quick Setup Guide - Page 23
This is the fastest method of repair, as some important details), which are considered
consumer replaceable. These services are a few days. ● If a repair is necessary, the HP Customer Care Center will assist you attempted to upgrade your system for help with your system. If you have any problems setting up your system and turning it on the back...
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