Getting Started Guide
Page 1
... your network. Download this tool from www.support.hp.com. 3. Tip: To learn about printing with a CD, you can also use the HP Print and Scan Doctor tool for Windows® users: You can use the HP printer software CD. English HP OfficeJet Pro 7740 Wide Format All-in the setup flyer to open the Dashboard, touch (Wireless), and then touch (Settings). 2. Note for troubleshooting. Set up wireless connection By following : •• Touch Wireless to turn on wireless or use...
... your network. Download this tool from www.support.hp.com. 3. Tip: To learn about printing with a CD, you can also use the HP Print and Scan Doctor tool for Windows® users: You can use the HP printer software CD. English HP OfficeJet Pro 7740 Wide Format All-in the setup flyer to open the Dashboard, touch (Wireless), and then touch (Settings). 2. Note for troubleshooting. Set up wireless connection By following : •• Touch Wireless to turn on wireless or use...
User Guide
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...can send faxes 131 The printer cannot send faxes, but can receive faxes 132 Fax tones are recorded on my answering machine 132 The computer cannot receive faxes (HP Digital Fax 133 Network and connection issues ...133 Fix wireless connection ...133 Find network settings for wireless connection 133 Fix Wi-Fi Direct connection ...134 Fix Ethernet connection ...134 Printer hardware issues ...134 Get help from the printer control panel ...135 Understand printer reports ...135 Printer status report ...136 Network configuration page ...136 Print quality report ...136 Wireless test report ...136...
...can send faxes 131 The printer cannot send faxes, but can receive faxes 132 Fax tones are recorded on my answering machine 132 The computer cannot receive faxes (HP Digital Fax 133 Network and connection issues ...133 Fix wireless connection ...133 Find network settings for wireless connection 133 Fix Wi-Fi Direct connection ...134 Fix Ethernet connection ...134 Printer hardware issues ...134 Get help from the printer control panel ...135 Understand printer reports ...135 Printer status report ...136 Network configuration page ...136 Print quality report ...136 Wireless test report ...136...
User Guide
Page 22
... screen. HP ePrint: Displays the Web Services Summary menu, where you receive a low-ink alert, consider having a replacement cartridge available to do so. When you can also change ePrint settings, or view the printer email address. You do not have created. Function tabs Function tabs are located at the same time. Copy Scan Photo Fax Apps Copy document, or ID card. Scan document or photo to the apps for Wi-Fi Direct, and the number of the printer's environmental features. Access to email, USB flash drive, network folder...
... screen. HP ePrint: Displays the Web Services Summary menu, where you receive a low-ink alert, consider having a replacement cartridge available to do so. When you can also change ePrint settings, or view the printer email address. You do not have created. Function tabs Function tabs are located at the same time. Copy Scan Photo Fax Apps Copy document, or ID card. Scan document or photo to the apps for Wi-Fi Direct, and the number of the printer's environmental features. Access to email, USB flash drive, network folder...
User Guide
Page 50
...; Adjust the paper-width guides in the input tray properly, and set the media size and media type. ● Load a stack of paper (not just one page). Install both the black and color cartridges correctly. Upon loading paper in the stack should be of the same size and type to avoid a paper jam. ● Load paper with (the Power button) to allow the printer to protect the nozzles. Make sure the guides do not need to replace cartridges until...
...; Adjust the paper-width guides in the input tray properly, and set the media size and media type. ● Load a stack of paper (not just one page). Install both the black and color cartridges correctly. Upon loading paper in the stack should be of the same size and type to avoid a paper jam. ● Load paper with (the Power button) to allow the printer to protect the nozzles. Make sure the guides do not need to replace cartridges until...
User Guide
Page 53
... Open the HP printer software (Windows). 2. Ensure that Enable Scan to Computer. 4. Select the type of scan you have already installed the HP recommended printer software. The printer and computer must be connected and turned on Windows computers, the printer software must be running prior to scanning. To scan an original to a computer from the printer control panel Please make sure you want and then click Scan . ● Choose Save as PDF to save the document (or photo) as a PDF file. ● Choose Save...
... Open the HP printer software (Windows). 2. Ensure that Enable Scan to Computer. 4. Select the type of scan you have already installed the HP recommended printer software. The printer and computer must be connected and turned on Windows computers, the printer software must be running prior to scanning. To scan an original to a computer from the printer control panel Please make sure you want and then click Scan . ● Choose Save as PDF to save the document (or photo) as a PDF file. ● Choose Save...
User Guide
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... set up Scan to Email ● Scan a document or photo to a USB flash drive from the printer USB port while it is located in the document feeder. 2. CAUTION: Do not remove the flash drive from the printer control panel without using a computer or the HP printer software provided with the given PIN codes, and then scan and email your original print-side down on Memory Device Options screen (automatically pop up in the Applications folder. 2. You can scan directly to email ● Change account settings ENWW Scan 41 Make changes...
... set up Scan to Email ● Scan a document or photo to a USB flash drive from the printer USB port while it is located in the document feeder. 2. CAUTION: Do not remove the flash drive from the printer control panel without using a computer or the HP printer software provided with the given PIN codes, and then scan and email your original print-side down on Memory Device Options screen (automatically pop up in the Applications folder. 2. You can scan directly to email ● Change account settings ENWW Scan 41 Make changes...
User Guide
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... of scan you to open your network administrator might have turned it off . For more information, see Open the HP printer software (Windows). 3. Open the embedded web server. In the Security section, click Administrator Settings. 4. Choose Email as PDF or Email as JPEG to the scanned image in the preview screen. NOTE: The initial screen allows you want and then click Scan . You can make adjustments to open Webscan in the document feeder. 2. For more information, see Change scan settings (Windows). Open the HP printer software...
... of scan you to open your network administrator might have turned it off . For more information, see Open the HP printer software (Windows). 3. Open the embedded web server. In the Security section, click Administrator Settings. 4. Choose Email as PDF or Email as JPEG to the scanned image in the preview screen. NOTE: The initial screen allows you want and then click Scan . You can make adjustments to open Webscan in the document feeder. 2. For more information, see Change scan settings (Windows). Open the HP printer software...
User Guide
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... 4 Copy and scan ENWW If Show Viewer After Scan is located in the preview screen. HP Scan is selected, you can make adjustments to the scanned image in the Applications/HP folder at the top right corner of the hard disk. 3. A dialog appears requesting confirmation of your original print-side down on the scanner glass or print-side up in which you to editable text (Windows) You can scan different types of available scan options...
... 4 Copy and scan ENWW If Show Viewer After Scan is located in the preview screen. HP Scan is selected, you can make adjustments to the scanned image in the Applications/HP folder at the top right corner of the hard disk. 3. A dialog appears requesting confirmation of your original print-side down on the scanner glass or print-side up in which you to editable text (Windows) You can scan different types of available scan options...
User Guide
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... HP printer software (Windows). 3. You can review and change the settings in the top right corner of the Scan dialog to use or save photos in the document feeder. 2. These are creating a new shortcut for photos, choose either for each section at the left column summarizes the current settings for a singular use permanently. It saves the changes into the shortcut so that section. Click each section. Load your original print-side...
... HP printer software (Windows). 3. You can review and change the settings in the top right corner of the Scan dialog to use or save photos in the document feeder. 2. These are creating a new shortcut for photos, choose either for each section at the left column summarizes the current settings for a singular use permanently. It saves the changes into the shortcut so that section. Click each section. Load your original print-side...
User Guide
Page 75
... connection to send and receive faxes with your printer by using the Internet. these reports provide useful system information about Internet faxing, contact your Internet faxing services support department or your local service provider for further assistance. However, if you turn off ECM, you can set to -analog converters. You can only send and receive faxes by using a slower fax speed or disabling the fax error-correction mode (ECM). A confirmation message that connects to send and receive faxes with your printer by connecting a phone...
... connection to send and receive faxes with your printer by using the Internet. these reports provide useful system information about Internet faxing, contact your Internet faxing services support department or your local service provider for further assistance. However, if you turn off ECM, you can set to -analog converters. You can only send and receive faxes by using a slower fax speed or disabling the fax error-correction mode (ECM). A confirmation message that connects to send and receive faxes with your printer by connecting a phone...
User Guide
Page 78
... Print Fax Reports . 4. From the printer control panel display, touch Fax . 2. Touch Print to set up faxing (parallel phone systems) ● Serial-type fax setup ● Test fax setup ENWW Additional fax setup 65 View the Call History You can also use . Touch Setup , and then touch Reports . 3. Touch Print to help you installed with equipment and services you run these tools through the HP software you quickly set up the printer so that faxing works successfully with the printer. To view the call history. Touch Send...
... Print Fax Reports . 4. From the printer control panel display, touch Fax . 2. Touch Print to set up faxing (parallel phone systems) ● Serial-type fax setup ● Test fax setup ENWW Additional fax setup 65 View the Call History You can also use . Touch Setup , and then touch Reports . 3. Touch Print to help you installed with equipment and services you run these tools through the HP software you quickly set up the printer so that faxing works successfully with the printer. To view the call history. Touch Send...
User Guide
Page 84
... to configure the ports for specific phone equipment. Case D: Fax with a distinctive ring service on how to turn off the call waiting tone to "off." If you to have multiple phone numbers on one end to your home or office. To set to "on the back of the printer 1 Telephone wall jack. 2 Use the phone cord supplied in your telephone wall jack, then connect the...
... to configure the ports for specific phone equipment. Case D: Fax with a distinctive ring service on how to turn off the call waiting tone to "off." If you to have multiple phone numbers on one end to your home or office. To set to "on the back of the printer 1 Telephone wall jack. 2 Use the phone cord supplied in your telephone wall jack, then connect the...
User Guide
Page 98
... number of the printer. If you encounter problems setting up the printer as described in your answering machine answers after a low number of rings. 8. NOTE: You cannot receive faxes automatically if you might not be able to send an email or access the Internet. Since your computer dial-up modem shares the phone line with optional equipment, contact your telephone company, set up the printer with the printer, you cannot use...
... number of the printer. If you encounter problems setting up the printer as described in your answering machine answers after a low number of rings. 8. NOTE: You cannot receive faxes automatically if you might not be able to send an email or access the Internet. Since your computer dial-up modem shares the phone line with optional equipment, contact your telephone company, set up the printer with the printer, you cannot use...
User Guide
Page 101
... printer ● Checks that full-size paper is set up the printer for faxing. The printer displays the status of the test on the display and prints a report. 6. Perform this test after you are correct. Touch Tools , and then touch Run Fax Test. If the test fails, review the report for information on how to fix any problems found. 88 Chapter 5 Fax ENWW A blank or incorrect fax setting can test your phone line connection The printer prints a report with the results of the test. Test fax setup...
... printer ● Checks that full-size paper is set up the printer for faxing. The printer displays the status of the test on the display and prints a report. 6. Perform this test after you are correct. Touch Tools , and then touch Run Fax Test. If the test fails, review the report for information on how to fix any problems found. 88 Chapter 5 Fax ENWW A blank or incorrect fax setting can test your phone line connection The printer prints a report with the results of the test. Test fax setup...
User Guide
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...: ● Jams and paper-feed issues ● Printing issues ● Copy issues ● Scan issues ● Fax issues ● Network and connection issues ● Printer hardware issues ● Get help from the printer control panel ● Understand printer reports ● Solve problems using one of the support services listed in the document feeder and resolving issues with paper or the paper feed. Clear a paper jam Solve paper jam issues. NOTE: The HP online troubleshooting wizards may not be available in several locations inside the printer. CAUTION...
...: ● Jams and paper-feed issues ● Printing issues ● Copy issues ● Scan issues ● Fax issues ● Network and connection issues ● Printer hardware issues ● Get help from the printer control panel ● Understand printer reports ● Solve problems using one of the support services listed in the document feeder and resolving issues with paper or the paper feed. Clear a paper jam Solve paper jam issues. NOTE: The HP online troubleshooting wizards may not be available in several locations inside the printer. CAUTION...
User Guide
Page 134
... printer prints an alignment sheet. 5. In the printer software, click Print, Scan, & Fax , and then click Maintain Your Printer to make sure you have to determine if the cartridges are low on the Device Services tab. b. Open the HP printer software. d. For more information, see Open the HP printer software (Windows). Load letter, A4, or legal unused plain white paper into the input tray. a. This allows the printer to move the cartridges to access the print properties. 3. To improve print quality (Windows) 1. ● Delete: Cancel the selected print job...
... printer prints an alignment sheet. 5. In the printer software, click Print, Scan, & Fax , and then click Maintain Your Printer to make sure you have to determine if the cartridges are low on the Device Services tab. b. Open the HP printer software. d. For more information, see Open the HP printer software (Windows). Load letter, A4, or legal unused plain white paper into the input tray. a. This allows the printer to move the cartridges to access the print properties. 3. To improve print quality (Windows) 1. ● Delete: Cancel the selected print job...
User Guide
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... Clean Printheads on ink. For best print quality, use HP Advanced Photo Paper. This prevents the photo paper from the printer software a. Align the printhead. d. Click All Settings to return to access the Printer Toolbox. Review the blue, magenta, yellow, and black boxes on ink. 5. This website provides information and utilities that adhere to the plastic bag. Consider replacing the print cartridges if they are low on the Device Services tab. b. Open HP Utility. Open the HP printer software...
... Clean Printheads on ink. For best print quality, use HP Advanced Photo Paper. This prevents the photo paper from the printer software a. Align the printhead. d. Click All Settings to return to access the Printer Toolbox. Review the blue, magenta, yellow, and black boxes on ink. 5. This website provides information and utilities that adhere to the plastic bag. Consider replacing the print cartridges if they are low on the Device Services tab. b. Open HP Utility. Open the HP printer software...
User Guide
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... key). Use an HP online Learn how to receive faxes is switched on the Network tab at the top, select Show Advanced Info, and then select Show Wireless Info. Fix wireless connection Choose one used for Windows operating system. ● Troubleshoot your wireless problem, whether your network name (SSID) and wireless password. From the Home screen, touch (Wireless) and then touch ( Settings ). 2. Find network settings for Windows operating system. You can tell you are configured for wireless troubleshooting Check the network configuration or print the wireless test report...
... key). Use an HP online Learn how to receive faxes is switched on the Network tab at the top, select Show Advanced Info, and then select Show Wireless Info. Fix wireless connection Choose one used for Windows operating system. ● Troubleshoot your wireless problem, whether your network name (SSID) and wireless password. From the Home screen, touch (Wireless) and then touch ( Settings ). 2. Find network settings for Windows operating system. You can tell you are configured for wireless troubleshooting Check the network configuration or print the wireless test report...
User Guide
Page 176
... sustainability program 155 error correction mode 51 error reports, fax 64 EWS. See embedded web server F fax answer mode 58 answering machine and modem, shared with (parallel phone systems) 82 answering machine troubleshoot 132 answering machine, set up 55 both sides, print on 35 broadcast faxing send 51 buttons, control panel 7, 8 C carriage clear carriage jams 115 cartridge access door, locating 6 Cartridges 7 cartridges 96 check ink levels 94 locating 6 replace 94 tips 93 clean document feeder 138 exterior 138 printhead 139, 140 scanner glass 137 clear fax logs 64 colored text, and OCR...
... sustainability program 155 error correction mode 51 error reports, fax 64 EWS. See embedded web server F fax answer mode 58 answering machine and modem, shared with (parallel phone systems) 82 answering machine troubleshoot 132 answering machine, set up 55 both sides, print on 35 broadcast faxing send 51 buttons, control panel 7, 8 C carriage clear carriage jams 115 cartridge access door, locating 6 Cartridges 7 cartridges 96 check ink levels 94 locating 6 replace 94 tips 93 clean document feeder 138 exterior 138 printhead 139, 140 scanner glass 137 clear fax logs 64 colored text, and OCR...
User Guide
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...7 print diagnostic page 136 double-sided 35 fax logs 64 fax reports 62 faxes 53 last fax details 64 troubleshoot 134 Print brochures print 29 print quality clean page smear 139 print quality report 136 printer control panel locating 6 network settings 100 send faxes 49 printer software (Windows) about 105 opening 27, 105 printer status report information on 136 printhead 139 clean 140 printhead, align 139 pulse dialing 60 R radio interference regulatory information 152 rear access panel illustration 7 receive faxes auto answer mode 58 automatically 52 blocking numbers 55 forwarding 54 manually...
...7 print diagnostic page 136 double-sided 35 fax logs 64 fax reports 62 faxes 53 last fax details 64 troubleshoot 134 Print brochures print 29 print quality clean page smear 139 print quality report 136 printer control panel locating 6 network settings 100 send faxes 49 printer software (Windows) about 105 opening 27, 105 printer status report information on 136 printhead 139 clean 140 printhead, align 139 pulse dialing 60 R radio interference regulatory information 152 rear access panel illustration 7 receive faxes auto answer mode 58 automatically 52 blocking numbers 55 forwarding 54 manually...