User Guide
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... (Windows) ...36 Open the HP Toolbox 36 HP Toolbox tabs ...37 Network Toolbox ...38 Use the HP Solution Center (Windows 38 HP Printer Utility (Mac OS X 38 Open the HP Printer Utility 38 HP Printer Utility panels 39 Use the HP Device Manager 40 Understand the self-test diagnostic page 40 Understand the network configuration or wireless (some models only) status...
... (Windows) ...36 Open the HP Toolbox 36 HP Toolbox tabs ...37 Network Toolbox ...38 Use the HP Solution Center (Windows 38 HP Printer Utility (Mac OS X 38 Open the HP Printer Utility 38 HP Printer Utility panels 39 Use the HP Device Manager 40 Understand the self-test diagnostic page 40 Understand the network configuration or wireless (some models only) status...
User Guide
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... To clean the printhead contacts manually 62 To calibrate the linefeed 64 To replace the printheads 64 Store printing supplies ...66 Store ink cartridges ...66 Store printheads ...66 Troubleshooting tips and resources 66 Solve printing problems ...67 The device shuts down unexpectedly 67 The device is ...not responding (nothing prints 67 Printer lights are blinking 68 Device takes a long time to print 68 Placement of the text or graphics is wrong 69 The device prints ...
... To clean the printhead contacts manually 62 To calibrate the linefeed 64 To replace the printheads 64 Store printing supplies ...66 Store ink cartridges ...66 Store printheads ...66 Troubleshooting tips and resources 66 Solve printing problems ...67 The device shuts down unexpectedly 67 The device is ...not responding (nothing prints 67 Printer lights are blinking 68 Device takes a long time to print 68 Placement of the text or graphics is wrong 69 The device prints ...
User Guide
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... HP device is online and ready 81 Your wireless router is using a hidden SSID 82 Make sure the wireless version of the HP device is set as the default printer driver (Windows only 82 Make sure the HP Network Devices Support service is running (Windows only) ........82 Add hardware addresses to be missing or damaged 89 Cartridge...
... HP device is online and ready 81 Your wireless router is using a hidden SSID 82 Make sure the wireless version of the HP device is set as the default printer driver (Windows only 82 Make sure the HP Network Devices Support service is running (Windows only) ........82 Add hardware addresses to be missing or damaged 89 Cartridge...
User Guide
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...Placing a call ...105 After the phone support period 105 Additional warranty options 105 HP Quick Exchange Service (Japan 106 HP Korea customer support 106 Prepare the device for shipment 107 Remove the ink cartridges and printheads before shipment 107 Pack the device ...109 C Device specifications Physical specifications ...in Japan 117 Notice to users in Japan about the power cord 117 Toxic and hazardous substance table 117 Regulatory information for wireless products 118 Exposure to radio frequency radiation 118 Notice to users in Brazil 118 Notice to users in Canada 118 Notice to...
...Placing a call ...105 After the phone support period 105 Additional warranty options 105 HP Quick Exchange Service (Japan 106 HP Korea customer support 106 Prepare the device for shipment 107 Remove the ink cartridges and printheads before shipment 107 Pack the device ...109 C Device specifications Physical specifications ...in Japan 117 Notice to users in Japan about the power cord 117 Toxic and hazardous substance table 117 Regulatory information for wireless products 118 Exposure to radio frequency radiation 118 Notice to users in Brazil 118 Notice to users in Canada 118 Notice to...
User Guide
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...on the control panel have simple text or icon labels that make it accessible for Mac OS X, visit the Apple Web site at www.hp.com/accessibility. Support For more details about the accessibility of features that convey the appropriate action. Understand the device parts • Front ...users who are color blind, colored buttons and tabs used in the software and on a label located inside the device, near the ink cartridges area. The model number is accessible for users with visual impairments or low vision through keyboard commands. It also supports most assistive technology such...
...on the control panel have simple text or icon labels that make it accessible for Mac OS X, visit the Apple Web site at www.hp.com/accessibility. Support For more details about the accessibility of features that convey the appropriate action. Understand the device parts • Front ...users who are color blind, colored buttons and tabs used in the software and on a label located inside the device, near the ink cartridges area. The model number is accessible for users with visual impairments or low vision through keyboard commands. It also supports most assistive technology such...
User Guide
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Chapter 1 Front view 1 Control panel 2 Output tray 3 Tray 1 4 Width guides 5 Ink cartridge door 6 Ink cartridges 7 Printhead latch 8 Printheads 9 Tray 2 (Tray 2 is sold as an accessory. For ordering information, see Accessories.) Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 10 Get started
Chapter 1 Front view 1 Control panel 2 Output tray 3 Tray 1 4 Width guides 5 Ink cartridge door 6 Ink cartridges 7 Printhead latch 8 Printheads 9 Tray 2 (Tray 2 is sold as an accessory. For ordering information, see Accessories.) Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 10 Get started
User Guide
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... features an instant-dry finish for two-sided color usage with any inkjet printer. NOTE: At this paper with no showthrough, which makes it ideal for longer lasting documents. HP Brochure Paper HP Superior Inkjet Paper These papers are glossy-coated or matte-coated on standard ...x 11 inch, 10 x 15 cm (4 x 6 inch), 13 x 18 cm (5 x 7 inch) and two finishes - To order HP papers and other everyday documents. HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to use this time, some of the shopping links on the page.
... features an instant-dry finish for two-sided color usage with any inkjet printer. NOTE: At this paper with no showthrough, which makes it ideal for longer lasting documents. HP Brochure Paper HP Superior Inkjet Paper These papers are glossy-coated or matte-coated on standard ...x 11 inch, 10 x 15 cm (4 x 6 inch), 13 x 18 cm (5 x 7 inch) and two finishes - To order HP papers and other everyday documents. HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to use this time, some of the shopping links on the page.
User Guide
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Control panel Embedded Web server HP Toolbox (Windows) Network Toolbox HP Printer Utility (Mac OS X) to do not need to replace cartridges until prompted to obtain the following information.... You do so. 32 Configure and manage This is only an approximation and the actual number of pages ...
Control panel Embedded Web server HP Toolbox (Windows) Network Toolbox HP Printer Utility (Mac OS X) to do not need to replace cartridges until prompted to obtain the following information.... You do so. 32 Configure and manage This is only an approximation and the actual number of pages ...
User Guide
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.... • Calibrate color: Allows you to calibrate the colors that allows you to order supplies for all countries/regions. • Cartridge Details: Shows order numbers of the device. Telephone numbers are printed. For more information, see Understand the self-test diagnostic page. ... network settings. Also, includes a button that are not available for the device. HP Toolbox tabs The HP Toolbox contains the following tabs. This page contains information about the device and ink cartridges. • Align Printheads: Guides you receive a low-ink warning message, consider having...
.... • Calibrate color: Allows you to calibrate the colors that allows you to order supplies for all countries/regions. • Cartridge Details: Shows order numbers of the device. Telephone numbers are printed. For more information, see Understand the self-test diagnostic page. ... network settings. Also, includes a button that are not available for the device. HP Toolbox tabs The HP Toolbox contains the following tabs. This page contains information about the device and ink cartridges. • Align Printheads: Guides you receive a low-ink warning message, consider having...
User Guide
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...-test diagnostic page of the device. HP Printer Utility panels This section covers the following topics: • Information and Support panel • Printer Settings panel Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays...
...-test diagnostic page of the device. HP Printer Utility panels This section covers the following topics: • Information and Support panel • Printer Settings panel Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays...
User Guide
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...Macintosh computer 1. You do not need to call HP, it is opened, you receive a low-ink warning message, consider having a replacement cartridge available to the Dock menu shortcuts by selecting and holding the mouse button over the HP Photosmart Studio icon in the Dock. and to ... warnings and indicators provide estimates for planning purposes only. If you need to replace cartridges until prompted to view current device information, ink cartridge status, and printhead health status; The HP Device Manager window appears. 3. Understand the self-test diagnostic page Use the self-test...
...Macintosh computer 1. You do not need to call HP, it is opened, you receive a low-ink warning message, consider having a replacement cartridge available to the Dock menu shortcuts by selecting and holding the mouse button over the HP Photosmart Studio icon in the Dock. and to ... warnings and indicators provide estimates for planning purposes only. If you need to replace cartridges until prompted to view current device information, ink cartridge status, and printhead health status; The HP Device Manager window appears. 3. Understand the self-test diagnostic page Use the self-test...
User Guide
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... wireless (some models only) status report 41 If the status is printed when you receive a low-ink warning message, consider having a replacement cartridge available to replace cartridges until it is replace, then the printhead should be printed. • HP Toolbox (Windows): Click the Services tab, and then click Print Self-Test Diagnostic Page. • HP Printer...
... wireless (some models only) status report 41 If the status is printed when you receive a low-ink warning message, consider having a replacement cartridge available to replace cartridges until it is replace, then the printhead should be printed. • HP Toolbox (Windows): Click the Services tab, and then click Print Self-Test Diagnostic Page. • HP Printer...
User Guide
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...feed problems • Solve device management problems • Solve network problems • Solve wireless problems • Troubleshoot installation issues • Clear jams • Errors Supported ink cartridges Ordering cartridges online is not supported in printhead servicing, which keeps print nozzles clear and ink flowing... tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS X: From the HP Printer Utility, click Supply Info from the cartridges is used in the printing process in a number of the www.hp.com/buy/supplies page to obtain...
...feed problems • Solve device management problems • Solve network problems • Solve wireless problems • Troubleshoot installation issues • Clear jams • Errors Supported ink cartridges Ordering cartridges online is not supported in printhead servicing, which keeps print nozzles clear and ink flowing... tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS X: From the HP Printer Utility, click Supply Info from the cartridges is used in the printing process in a number of the www.hp.com/buy/supplies page to obtain...
User Guide
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...low-ink warning message, consider having a replacement cartridge available to do not need to replace cartridges until prompted to avoid possible printing delays. To replace the ink cartridges 1. After removing a cartridge from the HP Toolbox (Windows), the HP Printer Utility (Mac OS X), or the embedded Web... server. When you . 3. Remove the new ink cartridge from the device for planning purposes only....
...low-ink warning message, consider having a replacement cartridge available to do not need to replace cartridges until prompted to avoid possible printing delays. To replace the ink cartridges 1. After removing a cartridge from the HP Toolbox (Windows), the HP Printer Utility (Mac OS X), or the embedded Web... server. When you . 3. Remove the new ink cartridge from the device for planning purposes only....
User Guide
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...then click Run Diagnostic. • HP Toolbox (Windows): Click the Services tab, and then click Align Printheads, and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Align from printouts, ink nozzles might need to replace cartridges until prompted to do so. 2 ...Test Pattern 1: If the lines are misaligned, you begin to ensure the best print quality. 1 Printer Information: Shows device information...
...then click Run Diagnostic. • HP Toolbox (Windows): Click the Services tab, and then click Align Printheads, and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Align from printouts, ink nozzles might need to replace cartridges until prompted to do so. 2 ...Test Pattern 1: If the lines are misaligned, you begin to ensure the best print quality. 1 Printer Information: Shows device information...
User Guide
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...be left in the tray and is properly engaged. Troubleshooting tips and resources Use the following topics: • Store ink cartridges • Store printheads Store ink cartridges Ink cartridges can be sure to engage the latch. 10. For more information, see Electrical specifications. • Media is loaded correctly .... • Power cord and other cables are working, and are firmly connected to ensure proper contact. 9. If you remove the ink cartridges, place them in an airtight container, such as the paper skew and paper pick, see Clear a jam in the device. • Printheads...
...be left in the tray and is properly engaged. Troubleshooting tips and resources Use the following topics: • Store ink cartridges • Store printheads Store ink cartridges Ink cartridges can be sure to engage the latch. 10. For more information, see Electrical specifications. • Media is loaded correctly .... • Power cord and other cables are working, and are firmly connected to ensure proper contact. 9. If you remove the ink cartridges, place them in an airtight container, such as the paper skew and paper pick, see Clear a jam in the device. • Printheads...
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...try to use a USB cable that is wrong If these solutions do not work, the problem may have run out of media loaded in the printer driver match the size of ink, and the print job was cancelled. More than the media that you are not overloaded. For more information, ... see Change print settings. The device prints half a page, then ejects the paper Check the ink cartridges The ink cartridges may be caused by the inability of media, and make sure the trays are using wireless communication and is printing slowly, then the radio signal might be weak. Check the media size •...
...try to use a USB cable that is wrong If these solutions do not work, the problem may have run out of media loaded in the printer driver match the size of ink, and the print job was cancelled. More than the media that you are not overloaded. For more information, ... see Change print settings. The device prints half a page, then ejects the paper Check the ink cartridges The ink cartridges may be caused by the inability of media, and make sure the trays are using wireless communication and is printing slowly, then the radio signal might be weak. Check the media size •...
User Guide
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...position after a time out period. Check the top cover If the top cover is left open, the printer will eject the page and then move the printheads to make sure there is not set to print again.... For more information, see To clean the printheads. Check the paper quality Make sure the media meets HP specifications, and try to print from the wrong input tray Check the tray configuration settings The tray configuration ...or incorrect General print quality troubleshooting Check the printheads and ink cartridges Print the print quality diagnostic page on a clean sheet of white paper.
...position after a time out period. Check the top cover If the top cover is left open, the printer will eject the page and then move the printheads to make sure there is not set to print again.... For more information, see To clean the printheads. Check the paper quality Make sure the media meets HP specifications, and try to print from the wrong input tray Check the tray configuration settings The tray configuration ...or incorrect General print quality troubleshooting Check the printheads and ink cartridges Print the print quality diagnostic page on a clean sheet of white paper.
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...Change print settings. Wrong colors are printing Check the print settings Make sure Print in Grayscale is not selected in the printer driver. Printout shows bleeding colors Check the ink cartridges Make sure you to print at a faster rate, which is good for use with the device. Check the printheads .... Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. For more information, see HP supplies and accessories. 72 Maintain and troubleshoot For more information, see To print the print quality diagnostic page. Output is faded or dull ...
...Change print settings. Wrong colors are printing Check the print settings Make sure Print in Grayscale is not selected in the printer driver. Printout shows bleeding colors Check the ink cartridges Make sure you to print at a faster rate, which is good for use with the device. Check the printheads .... Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. For more information, see HP supplies and accessories. 72 Maintain and troubleshoot For more information, see To print the print quality diagnostic page. Output is faded or dull ...
User Guide
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... that your computer, and reinstall the device driver. Chapter 5 Check the printheads and ink cartridges • Make sure that all of the printheads and ink cartridges are closed or disabled for computers running Windows. 84 Maintain and troubleshoot The device cannot work... if they are not all installed. • Make sure there are no pieces of the orange cap attached to perform a clean uninstallation of the device driver. You can download the device driver from the HP...
... that your computer, and reinstall the device driver. Chapter 5 Check the printheads and ink cartridges • Make sure that all of the printheads and ink cartridges are closed or disabled for computers running Windows. 84 Maintain and troubleshoot The device cannot work... if they are not all installed. • Make sure there are no pieces of the orange cap attached to perform a clean uninstallation of the device driver. You can download the device driver from the HP...
