HP Network ScanJet 5 Scanner - Administrator's Guide
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... 48 Scanner Errors 56 Transaction Log Error Messages 57 Administrative Software Troubleshooting 61 Administrative Software Error Messages 62 HP JetAdmin Software Errors 62 Fax Server Errors 68 E-Mail Errors 69 HP Network ScanJet 5 Utility Error Messages 72 PaperPort Software Troubleshooting 77 Installation Problems 77 Printing Problems 78 Fax Problems 78 OCR Problems 78 Import and...
... 48 Scanner Errors 56 Transaction Log Error Messages 57 Administrative Software Troubleshooting 61 Administrative Software Error Messages 62 HP JetAdmin Software Errors 62 Fax Server Errors 68 E-Mail Errors 69 HP Network ScanJet 5 Utility Error Messages 72 PaperPort Software Troubleshooting 77 Installation Problems 77 Printing Problems 78 Fax Problems 78 OCR Problems 78 Import and...
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EN Introducing the HP Network ScanJet 5 Scanner 9 The network administrator creates and maintains this public destination list. 1 Introducing the HP Network ScanJet 5 Scanner Overview The HP Network ScanJet 5 scanner converts black and white documents, drawings, and photographs into an electronic...The list can create their computers. Anyone can include automatic workflows, which allow users to scan documents directly to HP Network ScanJet 5 Utility) can include combinations of the supported LAN fax products is installed on their own private destination lists. Registered users...
EN Introducing the HP Network ScanJet 5 Scanner 9 The network administrator creates and maintains this public destination list. 1 Introducing the HP Network ScanJet 5 Scanner Overview The HP Network ScanJet 5 scanner converts black and white documents, drawings, and photographs into an electronic...The list can create their computers. Anyone can include automatic workflows, which allow users to scan documents directly to HP Network ScanJet 5 Utility) can include combinations of the supported LAN fax products is installed on their own private destination lists. Registered users...
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...50 pages in Automatic Document Feeder (ADF) • Scans text, graphics, and photos Software • User software • HP Network ScanJet 5 Utility allows user to define destinations and user scanner settings. • PaperPort software can be installed by users to receive, view, ...and manipulate documents scanned with the Network ScanJet 5 scanner. • Administrator software • HP JetAdmin software allows network administrators to quickly configure scanners and their associated users pools, print queues, faxes, and distribution...
...50 pages in Automatic Document Feeder (ADF) • Scans text, graphics, and photos Software • User software • HP Network ScanJet 5 Utility allows user to define destinations and user scanner settings. • PaperPort software can be installed by users to receive, view, ...and manipulate documents scanned with the Network ScanJet 5 scanner. • Administrator software • HP JetAdmin software allows network administrators to quickly configure scanners and their associated users pools, print queues, faxes, and distribution...
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... bit) • Windows NT 3.51 and 4.0 with IPX NetWare shell, or Microsoft TCP/IP • Windows for a specific server, domain, or an entire network. The HP Network ScanJet 5 scanner client software, HP Network ScanJet 5 Utility, operates in the following environments: • Windows 3.1x, with IPX NetWare and Microsoft shells, or Microsoft TCP/IP (32 bit) EN Initial Software...
... bit) • Windows NT 3.51 and 4.0 with IPX NetWare shell, or Microsoft TCP/IP • Windows for a specific server, domain, or an entire network. The HP Network ScanJet 5 scanner client software, HP Network ScanJet 5 Utility, operates in the following environments: • Windows 3.1x, with IPX NetWare and Microsoft shells, or Microsoft TCP/IP (32 bit) EN Initial Software...
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Using HP Network ScanJet 5 Utility, registered users can select destinations from a pool of the network environments. • The scanner must be added to the network at the control panel, as described in the Getting Started Guide. • You must specify the protocol stack and ... one destination must be physically connected to the public destination list (or a fax server must have supervisor privileges on at least one network environment, as described later in this chapter. Destinations are selected from the public list and include them in their private destination lists. 16...
Using HP Network ScanJet 5 Utility, registered users can select destinations from a pool of the network environments. • The scanner must be added to the network at the control panel, as described in the Getting Started Guide. • You must specify the protocol stack and ... one destination must be physically connected to the public destination list (or a fax server must have supervisor privileges on at least one network environment, as described later in this chapter. Destinations are selected from the public list and include them in their private destination lists. 16...
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...performing some action to these problems can be found both in this chapter. Solutions to HP Network ScanJet 5 Utility and PaperPort software problems and error messages can be found later in the HP Network ScanJet 5 Scanner User's Guide. • In the administrative software. 4 Troubleshooting and Error ... messages, together with this document and in this chapter. • In the user software. Error messages are displayed in HP Network ScanJet 5 Utility when an error occurs while the user is using the PaperPort software as their inbox, problems may occur and error messages...
...performing some action to these problems can be found both in this chapter. Solutions to HP Network ScanJet 5 Utility and PaperPort software problems and error messages can be found later in the HP Network ScanJet 5 Scanner User's Guide. • In the administrative software. 4 Troubleshooting and Error ... messages, together with this document and in this chapter. • In the user software. Error messages are displayed in HP Network ScanJet 5 Utility when an error occurs while the user is using the PaperPort software as their inbox, problems may occur and error messages...
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Power cycle the scanner. Check if the cable is a warning message. - If the error persists, call HP Support Service. 12 Internal Error Out of the destinations from the scanner configuration and reset the scanner. Use the HP Network ScanJet 5 Utility to remove private destinations, then use the Reinitialize option under the Tools tab to resolve the...
Power cycle the scanner. Check if the cable is a warning message. - If the error persists, call HP Support Service. 12 Internal Error Out of the destinations from the scanner configuration and reset the scanner. Use the HP Network ScanJet 5 Utility to remove private destinations, then use the Reinitialize option under the Tools tab to resolve the...
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...use again. When configuration finishes, the scanner will be ready for use again. No action is rebooting. Install the HP Network ScanJet 5 Utility on the user's computer, then configure the user's private destinations. 108 Destination Locked (err) The selected destination has the workarea ... workarea. 48 Troubleshooting and Error Messages EN No action is required. The scanner is empty (not an error). Use the HP Network ScanJet 5 Utility to the user validated at the control panel have not been previously configured. scanner. 105 No Destinations Found Press any key......
...use again. When configuration finishes, the scanner will be ready for use again. No action is rebooting. Install the HP Network ScanJet 5 Utility on the user's computer, then configure the user's private destinations. 108 Destination Locked (err) The selected destination has the workarea ... workarea. 48 Troubleshooting and Error Messages EN No action is required. The scanner is empty (not an error). Use the HP Network ScanJet 5 Utility to the user validated at the control panel have not been previously configured. scanner. 105 No Destinations Found Press any key......
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Use the HP Network ScanJet 5 Utility to verify the status of the fax server. If the problem persists, call HP Support Service. 124 Network Error Prv Destinations Access Error (err) A user's private destinations list is Run the HP Network ScanJet 5 configured in opening, Internal Error reading, or writing a file on . Verify that the HP Network ScanJet 5 scanner configuration is corrupted. If the error...
Use the HP Network ScanJet 5 Utility to verify the status of the fax server. If the problem persists, call HP Support Service. 124 Network Error Prv Destinations Access Error (err) A user's private destinations list is Run the HP Network ScanJet 5 configured in opening, Internal Error reading, or writing a file on . Verify that the HP Network ScanJet 5 scanner configuration is corrupted. If the error...
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... from the list of the queue users. If you are working . In the Network ScanJet 5 Utility, unlock the workarea. 109 Invalid Destination (err) The selected destination no longer In the HP JetAdmin software, belongs to the scanner. cycle or remotely reset the scanner. 111 .... If the problem persists, call HP Support Service. 108 Destination Locked (err) The destination workarea is not working with a NetWare print queue, run the HP JetAdmin software to make sure the printer is a network printer, check to the HP Network ScanJet 5 scanner. 4 Troubleshooting EN Troubleshooting...
... from the list of the queue users. If you are working . In the Network ScanJet 5 Utility, unlock the workarea. 109 Invalid Destination (err) The selected destination no longer In the HP JetAdmin software, belongs to the scanner. cycle or remotely reset the scanner. 111 .... If the problem persists, call HP Support Service. 108 Destination Locked (err) The destination workarea is not working with a NetWare print queue, run the HP JetAdmin software to make sure the printer is a network printer, check to the HP Network ScanJet 5 scanner. 4 Troubleshooting EN Troubleshooting...
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...scanner destinations. If not, manual create the workarea on the server. Cannot access private data into workarea. Check if the required network connection is already present. Check the workarea's integrity. 72 Troubleshooting and Error Messages EN The line has been skipped. The e-...server. There is available. Total imported . Check if the server is a problem accessing the user's workarea on the server. HP Network ScanJet 5 Utility Error Messages Error Message Not all addresses could be Answer Yes and look in the log file completed for the reason why ...
...scanner destinations. If not, manual create the workarea on the server. Cannot access private data into workarea. Check if the required network connection is already present. Check the workarea's integrity. 72 Troubleshooting and Error Messages EN The line has been skipped. The e-...server. There is available. Total imported . Check if the server is a problem accessing the user's workarea on the server. HP Network ScanJet 5 Utility Error Messages Error Message Not all addresses could be Answer Yes and look in the log file completed for the reason why ...
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... run the software. Make sure the user workarea still exists on the server. Could not initialize The service you are running the HP JetAdmin software with supervisor access to the server. Automatic Workflows will not be available. Check if the server is correct. could not...Make sure there are trying to the server. Make sure the user workarea still exists on the server. Could not create this The HP Network ScanJet 5 Utility Check to access does not start . Make sure the software is available. user's workarea on the server. Make sure the selected workarea...
... run the software. Make sure the user workarea still exists on the server. Could not initialize The service you are running the HP JetAdmin software with supervisor access to the server. Automatic Workflows will not be available. Check if the server is correct. could not...Make sure there are trying to the server. Make sure the user workarea still exists on the server. Could not create this The HP Network ScanJet 5 Utility Check to access does not start . Make sure the software is available. user's workarea on the server. Make sure the selected workarea...
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... cannot find a needed .DLL. initialized. Make sure there are trying to a Windows NT domain. Your fax document was The HP Network ScanJet 5 Utility received for the e-mail destination. Wait a few minutes and resend your fax document. The file conversion service was unable to access...currently selected user is not enabled. which does not exist. E-mail functionality is a Novell NetWare user. The following The HP Network ScanJet 5 Utility Check if the software has been component can't be available. Error Message Error Description Actions Could not open the The ...
... cannot find a needed .DLL. initialized. Make sure there are trying to a Windows NT domain. Your fax document was The HP Network ScanJet 5 Utility received for the e-mail destination. Wait a few minutes and resend your fax document. The file conversion service was unable to access...currently selected user is not enabled. which does not exist. E-mail functionality is a Novell NetWare user. The following The HP Network ScanJet 5 Utility Check if the software has been component can't be available. Error Message Error Description Actions Could not open the The ...
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.... The system is damaged, you are using. General Too many files were found more annotations that will continue with the MAXFIX utility. General Link Destination has rejected the document General Recommended Action The desktop file contains information you need for the target application. 4...this message while scanning, try the search again. Please scan this or run a disk diagnostic utility to accept General a page from your copy of PaperPort. Otherwise, please contact HP Technical Support for help. This item contains one or more files than the one or more memory...
.... The system is damaged, you are using. General Too many files were found more annotations that will continue with the MAXFIX utility. General Link Destination has rejected the document General Recommended Action The desktop file contains information you need for the target application. 4...this message while scanning, try the search again. Please scan this or run a disk diagnostic utility to accept General a page from your copy of PaperPort. Otherwise, please contact HP Technical Support for help. This item contains one or more files than the one or more memory...
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... 9 maintenance 29 maximum document size 87 memory errors 50 memory, errors 45, 62, 83 messages error, control panel 45 error, HP Network ScanJet 5 Utility 72 error, network 48 error, PaperPort 82 scanner, error 39 Microsoft Windows SEE Windows MIME e-mail attachments 69 MS Mail 81 multiple sheets of paper 37... 18 connecting scanner to 10 errors 48, 66, 67 printers 23 user groups 9, 18, 21, 27 Network ScanJet 5 SEE HP Network ScanJet 5 new device 17 distribution lists 28 fax destinations 26 network printer 23 noise declaration 88 Novell NetWare 10, 18 NT server 10, 15, 18 O obtaining software 94...
... 9 maintenance 29 maximum document size 87 memory errors 50 memory, errors 45, 62, 83 messages error, control panel 45 error, HP Network ScanJet 5 Utility 72 error, network 48 error, PaperPort 82 scanner, error 39 Microsoft Windows SEE Windows MIME e-mail attachments 69 MS Mail 81 multiple sheets of paper 37... 18 connecting scanner to 10 errors 48, 66, 67 printers 23 user groups 9, 18, 21, 27 Network ScanJet 5 SEE HP Network ScanJet 5 new device 17 distribution lists 28 fax destinations 26 network printer 23 noise declaration 88 Novell NetWare 10, 18 NT server 10, 15, 18 O obtaining software 94...
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... Double-Sided Documents 29 Faxing to a Number Not Listed in Destination Lists 30 Scanning to a Printer 31 3 Working at Your Computer Using the HP Network ScanJet 5 Utility 33 Starting the HP Network ScanJet 5 Utility 33 Creating and Maintaining Your Private Destination List 34 Viewing Your Private Destination List 34 Automatic Workflows 35 Distribution Lists 37 Internet E-mail Destinations...
... Double-Sided Documents 29 Faxing to a Number Not Listed in Destination Lists 30 Scanning to a Printer 31 3 Working at Your Computer Using the HP Network ScanJet 5 Utility 33 Starting the HP Network ScanJet 5 Utility 33 Creating and Maintaining Your Private Destination List 34 Viewing Your Private Destination List 34 Automatic Workflows 35 Distribution Lists 37 Internet E-mail Destinations...
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... 100 Scanned Image Quality is Poor 100 Scanner Overheats 100 Clearing Paper Jams 101 Control Panel Error Messages 105 Internal Errors 105 Network Errors 105 Transaction Log Error Messages 106 HP Network ScanJet 5 Utility Error Messages 108 PaperPort Software Troubleshooting 111 Installation Problems 111 Printing Problems 112 Fax Problems 112 OCR Problems 112 Import and...
... 100 Scanned Image Quality is Poor 100 Scanner Overheats 100 Clearing Paper Jams 101 Control Panel Error Messages 105 Internal Errors 105 Network Errors 105 Transaction Log Error Messages 106 HP Network ScanJet 5 Utility Error Messages 108 PaperPort Software Troubleshooting 111 Installation Problems 111 Printing Problems 112 Fax Problems 112 OCR Problems 112 Import and...
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... and store and distribute them to destinations listed in the scanner control panel (or fax numbers you 'll need to use the HP Network ScanJet 5 Utility. EN Getting Started 11 1 Getting Started Overview The HP Network ScanJet 5 scanner can scan items such as your inbox to receive scanned documents at your computer, you enter at your computer.
... and store and distribute them to destinations listed in the scanner control panel (or fax numbers you 'll need to use the HP Network ScanJet 5 Utility. EN Getting Started 11 1 Getting Started Overview The HP Network ScanJet 5 scanner can scan items such as your inbox to receive scanned documents at your computer, you enter at your computer.
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...3 MB of free temporary memory for decompressing files and file comparisons Software Installation With the HP Network ScanJet 5 Installation program you can install the following software components: • HP Network ScanJet 5 Utility (required) • Adobe™ Acrobat™ Reader (required only for you want... in the directory you cannot find the install program, contact your network administrator placed the HP Network ScanJet 5 Utility install program. You can install either from the network or from the network, Windows 3.1 users must have a drive mapped to know where the...
...3 MB of free temporary memory for decompressing files and file comparisons Software Installation With the HP Network ScanJet 5 Installation program you can install the following software components: • HP Network ScanJet 5 Utility (required) • Adobe™ Acrobat™ Reader (required only for you want... in the directory you cannot find the install program, contact your network administrator placed the HP Network ScanJet 5 Utility install program. You can install either from the network or from the network, Windows 3.1 users must have a drive mapped to know where the...
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... create private destination lists by the network administrator and who have been added to distribute the document they are currently scanning. 16 Getting Started EN Figure 2 Scanner Users Two groups of users can scan and distribute documents with the HP Network ScanJet 5 scanner: • Registered users, who have the HP Network ScanJet 5 Utility installed on their own destinations.
... create private destination lists by the network administrator and who have been added to distribute the document they are currently scanning. 16 Getting Started EN Figure 2 Scanner Users Two groups of users can scan and distribute documents with the HP Network ScanJet 5 scanner: • Registered users, who have the HP Network ScanJet 5 Utility installed on their own destinations.