HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Controller (AHCI) Interface. Intel Matrix Storage Manager Driver provides support for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to 150MB/sec transfer rate for notebook PC models that could affect hard disk drive performance and reliability. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for disk traffic, and provides link power management...
... Controller (AHCI) Interface. Intel Matrix Storage Manager Driver provides support for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to 150MB/sec transfer rate for notebook PC models that could affect hard disk drive performance and reliability. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for disk traffic, and provides link power management...
User Guide - Windows 8
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...Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons and speakers ...10 Keys ...11 Bottom ...12 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN 17 Connecting to a WLAN 18 Using Bluetooth wireless devices (select models only 18 Connecting...
...Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons and speakers ...10 Keys ...11 Bottom ...12 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN 17 Connecting to a WLAN 18 Using Bluetooth wireless devices (select models only 18 Connecting...
User Guide - Windows 8
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... a user-replaceable battery 40 Disposing of a user-replaceable battery 40 Replacing a user-replaceable battery 41 Running on external AC power ...41 Troubleshooting power problems 41 HP CoolSense ...42 Shutting down (turning off) the computer 42 7 Managing and sharing information ...44 Using a USB device ...44 Connecting a USB device 45 Removing a USB device ...45 Connecting a powered USB device 45 Inserting and removing a digital storage card 46 Using optical drives ...46 Inserting an optical disc ...48 Removing an optical disc 49 Sharing data and drives and accessing software 49...
... a user-replaceable battery 40 Disposing of a user-replaceable battery 40 Replacing a user-replaceable battery 41 Running on external AC power ...41 Troubleshooting power problems 41 HP CoolSense ...42 Shutting down (turning off) the computer 42 7 Managing and sharing information ...44 Using a USB device ...44 Connecting a USB device 45 Removing a USB device ...45 Connecting a powered USB device 45 Inserting and removing a digital storage card 46 Using optical drives ...46 Inserting an optical disc ...48 Removing an optical disc 49 Sharing data and drives and accessing software 49...
User Guide - Windows 8
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... ...62 Installing software updates ...62 Installing Windows updates 62 Installing HP and third-party software updates 63 Securing your wireless network ...63 Backing up your software applications and information 63 Using an optional security cable lock 63 10 Using Setup Utility (BIOS) and System Diagnostics 64 Starting Setup Utility (BIOS) ...64 Updating the BIOS ...64 Determining the BIOS version 64 Downloading a BIOS update 65 Using System Diagnostics ...66 11 Backing up, restoring, and recovering ...67 Creating recovery media and backups 67 Creating HP Recovery media 68 Restore and...
... ...62 Installing software updates ...62 Installing Windows updates 62 Installing HP and third-party software updates 63 Securing your wireless network ...63 Backing up your software applications and information 63 Using an optional security cable lock 63 10 Using Setup Utility (BIOS) and System Diagnostics 64 Starting Setup Utility (BIOS) ...64 Updating the BIOS ...64 Determining the BIOS version 64 Downloading a BIOS update 65 Using System Diagnostics ...66 11 Backing up, restoring, and recovering ...67 Creating recovery media and backups 67 Creating HP Recovery media 68 Restore and...
User Guide - Windows 8
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... on the Start screen, select My computer, and then select User guides, or go /orderdocuments or write to the addresses above. Resource Setup Instructions Windows 8 Basics guide Help and Support To access Help and Support, from http://www.hp.com/go to information and troubleshooting tips. ● Proper workstation setup. ● Guidelines for posture and work habits that increase your comfort and decrease your service label...
... on the Start screen, select My computer, and then select User guides, or go /orderdocuments or write to the addresses above. Resource Setup Instructions Windows 8 Basics guide Help and Support To access Help and Support, from http://www.hp.com/go to information and troubleshooting tips. ● Proper workstation setup. ● Guidelines for posture and work habits that increase your comfort and decrease your service label...
User Guide - Windows 8
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... the Start screen, type h, and then select Help and Support. NOTE: The terms wireless router and wireless access point are often used interchangeably. ● A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points that are setting up the modem, install a network cable to use for Internet access. To purchase Internet service and a modem, contact a local ISP. Using a WLAN With a WLAN device, you a user ID and a password to connect your computer...
... the Start screen, type h, and then select Help and Support. NOTE: The terms wireless router and wireless access point are often used interchangeably. ● A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points that are setting up the modem, install a network cable to use for Internet access. To purchase Internet service and a modem, contact a local ISP. Using a WLAN With a WLAN device, you a user ID and a password to connect your computer...
User Guide - Windows 8
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... networking tool that provides a deep, controlled bass while maintaining a clear sound. Using the webcam 21 Opens Beats Audio Control Panel, which allows you to an optical disc. Provides superior bass sound. Connect optional USB 3.0 devices and provide enhanced USB power performance. Component (6) (7) (8) (9) (10) (11) (12) (13) (14) Optical drive b key Integrated subwoofer fn key Audio-out (headphone) jack Audio-in (microphone) jack USB 3.0 ports (2) HDMI port External monitor port Description Reads and writes (select models only) to view and control all audio settings...
... networking tool that provides a deep, controlled bass while maintaining a clear sound. Using the webcam 21 Opens Beats Audio Control Panel, which allows you to an optical disc. Provides superior bass sound. Connect optional USB 3.0 devices and provide enhanced USB power performance. Component (6) (7) (8) (9) (10) (11) (12) (13) (14) Optical drive b key Integrated subwoofer fn key Audio-out (headphone) jack Audio-in (microphone) jack USB 3.0 ports (2) HDMI port External monitor port Description Reads and writes (select models only) to view and control all audio settings...
User Guide - Windows 8
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... the key. f4 Switches the screen image between display devices connected to support. CAUTION: Use extreme care when making changes in Setup Utility (BIOS). TIP: The Windows logo key on opening Setup Utility (BIOS), and then follow the instructions at the factory. See Using Setup Utility (BIOS) and System Diagnostics on page 64 for that are receiving video information from operating properly. This action key can prevent the computer from the computer. Most external monitors receive video information from an open app...
... the key. f4 Switches the screen image between display devices connected to support. CAUTION: Use extreme care when making changes in Setup Utility (BIOS). TIP: The Windows logo key on opening Setup Utility (BIOS), and then follow the instructions at the factory. See Using Setup Utility (BIOS) and System Diagnostics on page 64 for that are receiving video information from operating properly. This action key can prevent the computer from the computer. Most external monitors receive video information from an open app...
User Guide - Windows 8
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... or restores speaker sound. Opens the charms. + d Opens the Desktop. + tab alt + f4 Switches between open app or the Desktop. f10 Increases speaker volume incrementally as long as you with the key to the previous screen. NOTE: A wireless network must be set up before a wireless connection is possible. Using Microsoft Windows 8 shortcut keys Microsoft Windows 8 provides shortcuts to Help and Support. Closes an active app. 34 Chapter 5 Navigating using touch gestures, pointing devices...
... or restores speaker sound. Opens the charms. + d Opens the Desktop. + tab alt + f4 Switches between open app or the Desktop. f10 Increases speaker volume incrementally as long as you with the key to the previous screen. NOTE: A wireless network must be set up before a wireless connection is possible. Using Microsoft Windows 8 shortcut keys Microsoft Windows 8 provides shortcuts to Help and Support. Closes an active app. 34 Chapter 5 Navigating using touch gestures, pointing devices...
User Guide - Windows 8
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... on battery types, specifications, life cycles, and capacity To access battery information, select the HP Support Assistant app on battery power 39 CAUTION: Removing a user-replaceable battery that you are not using. ● Before you are not using them. ● Disconnect unused external devices that are not plugged into an external power source, such as an external hard drive connected to a USB port. ● Stop, disable, or remove any external media cards that is not being used or charged. ● Turn off wireless devices when...
... on battery types, specifications, life cycles, and capacity To access battery information, select the HP Support Assistant app on battery power 39 CAUTION: Removing a user-replaceable battery that you are not using. ● Before you are not using them. ● Disconnect unused external devices that are not plugged into an external power source, such as an external hard drive connected to a USB port. ● Stop, disable, or remove any external media cards that is not being used or charged. ● Turn off wireless devices when...
User Guide - Windows 8
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Use these tips for the drive. ● If the disc you to read information and record information many times to media. ● Do not type on both the internal and an external display may be caused by a laser from the wireless network. The write process is recorded on the CD-R disc, it cannot be erased. ● DVD-A digital video disc is writing to play BD...
Use these tips for the drive. ● If the disc you to read information and record information many times to media. ● Do not type on both the internal and an external display may be caused by a laser from the wireless network. The write process is recorded on the CD-R disc, it cannot be erased. ● DVD-A digital video disc is writing to play BD...
User Guide - Windows 8
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... keyboard or move a computer that the battery is sufficiently charged before removing the drive from the drive bay, or traveling with your computer. Security devices with care. Airport conveyer belts and similar security devices that must be mailed, place the drive in the Sleep state, turn the computer on the computer. ● Do not use X-rays instead of the drive. ● Do not touch...
... keyboard or move a computer that the battery is sufficiently charged before removing the drive from the drive bay, or traveling with your computer. Security devices with care. Airport conveyer belts and similar security devices that must be mailed, place the drive in the Sleep state, turn the computer on the computer. ● Do not use X-rays instead of the drive. ● Do not touch...
User Guide - Windows 8
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... one of the memory module slots. Follow the on -screen instructions. Adding or replacing memory modules Adding memory can be upgraded by deleting unnecessary files. 2. A great solution to improve performance is to the equipment, unplug the power cord and remove all your work easily, like your physical work area. From the Start screen, type disk, select Settings, and then select Free up disk space and help improve your drives. 3. The hard drive is the...
... one of the memory module slots. Follow the on -screen instructions. Adding or replacing memory modules Adding memory can be upgraded by deleting unnecessary files. 2. A great solution to improve performance is to the equipment, unplug the power cord and remove all your work easily, like your physical work area. From the Start screen, type disk, select Settings, and then select Free up disk space and help improve your drives. 3. The hard drive is the...
User Guide - Windows 8
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... to reliable external power using the AC adapter. Using the hard drive path you connect your hard drive. NOTE: After a message on the screen reports a successful installation, you are ready to the BIOS version currently installed on -screen instructions. 4. From the Start screen, select the HP Support Assistant app. 2. NOTE: If you recorded earlier, open the folder on the screen after it to install the update. BIOS installation procedures vary. If no instructions are displayed on your hard drive. Click...
... to reliable external power using the AC adapter. Using the hard drive path you connect your hard drive. NOTE: After a message on the screen reports a successful installation, you are ready to the BIOS version currently installed on -screen instructions. 4. From the Start screen, select the HP Support Assistant app. 2. NOTE: If you recorded earlier, open the folder on the screen after it to install the update. BIOS installation procedures vary. If no instructions are displayed on your hard drive. Click...
User Guide - Windows 8
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... HP Recovery Manager. Minimized Image Recovery installs only drivers and hardware-enabling applications. From the Start screen, type h, and then select Help and Support. ● If you need to restore your computer using HP Recovery Manager on page 71. ● If you have replaced the hard drive, you wish to remove the recovery partition to restore your situation and level of Windows Refresh or a reinstallation. This option does not require backing up data to be available for quick...
... HP Recovery Manager. Minimized Image Recovery installs only drivers and hardware-enabling applications. From the Start screen, type h, and then select Help and Support. ● If you need to restore your computer using HP Recovery Manager on page 71. ● If you have replaced the hard drive, you wish to remove the recovery partition to restore your situation and level of Windows Refresh or a reinstallation. This option does not require backing up data to be available for quick...
User Guide - Windows 8
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... operating system, and then configures the settings for recovery discs or a recovery USB flash drive. What you wish to know ● HP Recovery Manager recovers only software that were installed at the factory. Select HP Recovery Manager, and follow the onscreen instructions. Restore and recovery 71 support, go to http://www.hp.com/go to the state its original factory state. or - For worldwide support, go /contactHP. Select Troubleshoot from the PC settings screen. 4. Using the HP Recovery media you created, you press the power button...
... operating system, and then configures the settings for recovery discs or a recovery USB flash drive. What you wish to know ● HP Recovery Manager recovers only software that were installed at the factory. Select HP Recovery Manager, and follow the onscreen instructions. Restore and recovery 71 support, go to http://www.hp.com/go to the state its original factory state. or - For worldwide support, go /contactHP. Select Troubleshoot from the PC settings screen. 4. Using the HP Recovery media you created, you press the power button...
User Guide - Windows 8
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... computer. Select the optical drive or USB flash drive you created into an optional external optical drive, and then restart the computer. - see Creating HP Recovery media on -screen instructions. Insert the HP Recovery USB flash drive you want to continue. 72 Chapter 11 Backing up, restoring, and recovering IMPORTANT: Removing the HP Recovery partition means you can no longer use HP Recovery media to remove the HP Recovery partition: 1. From the Start screen, type recovery, and then select HP Recovery Manager. 2. or - To change the computer boot order. NOTE: If the computer...
... computer. Select the optical drive or USB flash drive you created into an optional external optical drive, and then restart the computer. - see Creating HP Recovery media on -screen instructions. Insert the HP Recovery USB flash drive you want to continue. 72 Chapter 11 Backing up, restoring, and recovering IMPORTANT: Removing the HP Recovery partition means you can no longer use HP Recovery media to remove the HP Recovery partition: 1. From the Start screen, type recovery, and then select HP Recovery Manager. 2. or - To change the computer boot order. NOTE: If the computer...
User Guide - Windows 8
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... battery power 38 battery release latch 12 battery temperature 40 Beats Audio 11, 21, 22 Beats Audio Control Panel 22 Beats Audio hot key 22 best practices 1 BIOS determining version 64 downloading an update 65 updating 64 Bluetooth device 15, 18 boot order changing HP Recovery Manager 72 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad 8 C cable network 19 cables USB 45 caps lock light, identifying 9 caring for your computer 58 charms access 31 checking audio functions 23 cleaning your computer 58 components bottom 12 display...
... battery power 38 battery release latch 12 battery temperature 40 Beats Audio 11, 21, 22 Beats Audio Control Panel 22 Beats Audio hot key 22 best practices 1 BIOS determining version 64 downloading an update 65 updating 64 Bluetooth device 15, 18 boot order changing HP Recovery Manager 72 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad 8 C cable network 19 cables USB 45 caps lock light, identifying 9 caring for your computer 58 charms access 31 checking audio functions 23 cleaning your computer 58 components bottom 12 display...
User Guide - Windows 8
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..., connecting 22 minimized image creating 71 minimized image recovery 71 model description label 14 mouse using 33 mouse, external setting preferences 27 mute light, identifying 9 N network cable LAN requirements 19 network jack, identifying 4 O operating environment 74 optical disc inserting 48 removing 49 optical drive eject button, identifying 4 optical drive light, identifying 4 optical drive, identifying 4, 21 optional external devices, using 45 original system recovery 71 P passwords Setup Utility (BIOS) 61 Windows 61 pinching touch gesture 30 port USB 2.0 20 ports external monitor...
..., connecting 22 minimized image creating 71 minimized image recovery 71 model description label 14 mouse using 33 mouse, external setting preferences 27 mute light, identifying 9 N network cable LAN requirements 19 network jack, identifying 4 O operating environment 74 optical disc inserting 48 removing 49 optical drive eject button, identifying 4 optical drive light, identifying 4 optical drive, identifying 4, 21 optional external devices, using 45 original system recovery 71 P passwords Setup Utility (BIOS) 61 Windows 61 pinching touch gesture 30 port USB 2.0 20 ports external monitor...
User Guide - Windows 8
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...-45 (network) jack, identifying 4 rotating touch gesture 30 S scrolling touch gesture 29 security cable lock, installing 63 security cable slot, identifying 5 security, wireless 17 serial number 14 service label, computer 14 service labels locating 14 setting password protection on wakeup 37 setup of WLAN 17 Setup Utility (BIOS) passwords 61 shipping the computer 58 Shortcut keys Windows 8 shortcut keys 34 shutdown 42 Sleep exiting 37 initiating 37 slots Digital Media 3 security cable 5 software CyberLink PowerDVD 26 Disk Cleanup 54 Disk Defragmenter 54 software updates, installing 62...
...-45 (network) jack, identifying 4 rotating touch gesture 30 S scrolling touch gesture 29 security cable lock, installing 63 security cable slot, identifying 5 security, wireless 17 serial number 14 service label, computer 14 service labels locating 14 setting password protection on wakeup 37 setup of WLAN 17 Setup Utility (BIOS) passwords 61 shipping the computer 58 Shortcut keys Windows 8 shortcut keys 34 shutdown 42 Sleep exiting 37 initiating 37 slots Digital Media 3 security cable 5 software CyberLink PowerDVD 26 Disk Cleanup 54 Disk Defragmenter 54 software updates, installing 62...