HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... installation CDs, building an image, and switching to address known issues. Procedures for disk traffic, and provides link power management with Intel Matrix Storage Manager Technology. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for the SATA Advanced Host Controller (AHCI) Interface. Intel Matrix Storage Manager Driver provides support for notebook PC models that could affect hard disk drive performance and reliability. The latest device driver...
... installation CDs, building an image, and switching to address known issues. Procedures for disk traffic, and provides link power management with Intel Matrix Storage Manager Technology. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for the SATA Advanced Host Controller (AHCI) Interface. Intel Matrix Storage Manager Driver provides support for notebook PC models that could affect hard disk drive performance and reliability. The latest device driver...
User Guide - Windows 8
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...Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons and speakers ...10 Keys ...11 Bottom ...12 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN 17 Connecting to a WLAN 18 Using Bluetooth wireless devices (select models only 18 Connecting...
...Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons and speakers ...10 Keys ...11 Bottom ...12 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN 17 Connecting to a WLAN 18 Using Bluetooth wireless devices (select models only 18 Connecting...
User Guide - Windows 8
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... a user-replaceable battery 40 Disposing of a user-replaceable battery 40 Replacing a user-replaceable battery 41 Running on external AC power ...41 Troubleshooting power problems 41 HP CoolSense ...42 Shutting down (turning off) the computer 42 7 Managing and sharing information ...44 Using a USB device ...44 Connecting a USB device 45 Removing a USB device ...45 Connecting a powered USB device 45 Inserting and removing a digital storage card 46 Using optical drives ...46 Inserting an optical disc ...48 Removing an optical disc 49 Sharing data and drives and accessing software 49...
... a user-replaceable battery 40 Disposing of a user-replaceable battery 40 Replacing a user-replaceable battery 41 Running on external AC power ...41 Troubleshooting power problems 41 HP CoolSense ...42 Shutting down (turning off) the computer 42 7 Managing and sharing information ...44 Using a USB device ...44 Connecting a USB device 45 Removing a USB device ...45 Connecting a powered USB device 45 Inserting and removing a digital storage card 46 Using optical drives ...46 Inserting an optical disc ...48 Removing an optical disc 49 Sharing data and drives and accessing software 49...
User Guide - Windows 8
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... ...62 Installing software updates ...62 Installing Windows updates 62 Installing HP and third-party software updates 63 Securing your wireless network ...63 Backing up your software applications and information 63 Using an optional security cable lock 63 10 Using Setup Utility (BIOS) and System Diagnostics 64 Starting Setup Utility (BIOS) ...64 Updating the BIOS ...64 Determining the BIOS version 64 Downloading a BIOS update 65 Using System Diagnostics ...66 11 Backing up, restoring, and recovering ...67 Creating recovery media and backups 67 Creating HP Recovery media 68 Restore and...
... ...62 Installing software updates ...62 Installing Windows updates 62 Installing HP and third-party software updates 63 Securing your wireless network ...63 Backing up your software applications and information 63 Using an optional security cable lock 63 10 Using Setup Utility (BIOS) and System Diagnostics 64 Starting Setup Utility (BIOS) ...64 Updating the BIOS ...64 Determining the BIOS version 64 Downloading a BIOS update 65 Using System Diagnostics ...66 11 Backing up, restoring, and recovering ...67 Creating recovery media and backups 67 Creating HP Recovery media 68 Restore and...
User Guide - Windows 8
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...* To access this guide, select the HP Support Assistant app on the Start screen, select My computer, and then select User guides, or go to information and troubleshooting tips. ● Proper workstation setup. ● Guidelines for posture and work habits that increase your comfort and decrease your risk of your warranty, please include your product number, warranty period (found on your service label...
...* To access this guide, select the HP Support Assistant app on the Start screen, select My computer, and then select User guides, or go to information and troubleshooting tips. ● Proper workstation setup. ● Guidelines for posture and work habits that increase your comfort and decrease your risk of your warranty, please include your product number, warranty period (found on your service label...
User Guide - Windows 8
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... hardware or software. Using a WLAN With a WLAN device, you a user ID and a password to share an Internet connection, a printer, and files without requiring additional pieces of computers and accessories and can separate critical network functions. ● A home or small office WLAN typically uses a wireless router, which allows several wireless and wired computers to use operating system controls: 1. To purchase Internet service and a modem, contact a local ISP. From the Start screen, type...
... hardware or software. Using a WLAN With a WLAN device, you a user ID and a password to share an Internet connection, a printer, and files without requiring additional pieces of computers and accessories and can separate critical network functions. ● A home or small office WLAN typically uses a wireless router, which allows several wireless and wired computers to use operating system controls: 1. To purchase Internet service and a modem, contact a local ISP. From the Start screen, type...
User Guide - Windows 8
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...) jack USB 3.0 ports (2) HDMI port External monitor port Description Reads and writes (select models only) to view and control all audio settings. Beats Audio is connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. For additional safety information, see Using a USB device on headphones, earbuds, or a headset. Connect optional USB 3.0 devices and provide enhanced USB power performance. Opens Beats Audio Control Panel, which allows you to an optical disc. NOTE: For details about different types of applications. With the webcam...
...) jack USB 3.0 ports (2) HDMI port External monitor port Description Reads and writes (select models only) to view and control all audio settings. Beats Audio is connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. For additional safety information, see Using a USB device on headphones, earbuds, or a headset. Connect optional USB 3.0 devices and provide enhanced USB power performance. Opens Beats Audio Control Panel, which allows you to an optical disc. NOTE: For details about different types of applications. With the webcam...
User Guide - Windows 8
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... care when making changes in Setup Utility (BIOS). f4 Switches the screen image between display devices connected to your computer, answers to questions, and updates to the system. To activate the assigned function after you hold the key. f2 Decreases the screen brightness incrementally as long as you have different keys and keyboard functions than those discussed in this feature in Setup Utility. Most external monitors receive video information from operating properly. See Using Setup Utility (BIOS) and System...
... care when making changes in Setup Utility (BIOS). f4 Switches the screen image between display devices connected to your computer, answers to questions, and updates to the system. To activate the assigned function after you hold the key. f2 Decreases the screen brightness incrementally as long as you have different keys and keyboard functions than those discussed in this feature in Setup Utility. Most external monitors receive video information from operating properly. See Using Setup Utility (BIOS) and System...
User Guide - Windows 8
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... active app. 34 Chapter 5 Navigating using touch gestures, pointing devices, and the keyboard Using Microsoft Windows 8 shortcut keys Microsoft Windows 8 provides shortcuts to perform the action. For additional information on or off. f9 Decreases speaker volume incrementally as long as you to the Start screen from an open apps. NOTE: A wireless network must be set up before a wireless connection is possible. From the Start screen, type h, and then select Help and Support...
... active app. 34 Chapter 5 Navigating using touch gestures, pointing devices, and the keyboard Using Microsoft Windows 8 shortcut keys Microsoft Windows 8 provides shortcuts to perform the action. For additional information on or off. f9 Decreases speaker volume incrementally as long as you to the Start screen from an open apps. NOTE: A wireless network must be set up before a wireless connection is possible. From the Start screen, type h, and then select Help and Support...
User Guide - Windows 8
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... used or charged. ● Turn off wireless devices when you are not using them. ● Disconnect unused external devices that are not using. ● Before you are not plugged into an external power source, such as an external hard drive connected to a USB port. ● Stop, disable, or remove any external media cards that is no longer holding a charge, run Battery Check in Power Options. ● Remove the user-replaceable battery from the computer when it (3) from HP. Finding battery information To monitor...
... used or charged. ● Turn off wireless devices when you are not using them. ● Disconnect unused external devices that are not using. ● Before you are not plugged into an external power source, such as an external hard drive connected to a USB port. ● Stop, disable, or remove any external media cards that is no longer holding a charge, run Battery Check in Power Options. ● Remove the user-replaceable battery from the computer when it (3) from HP. Finding battery information To monitor...
User Guide - Windows 8
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... support playback of power, be caused by a laser from the wireless network. The CyberLink PowerDVD program will request an update to continue playback when such a BD movie release is installed on the computer to play BD movies. ● Playing most BD movie titles on an external display requires an HDMI digital connection. It can be used in DVD±R drives. ◦ DVD-Re-Writable (DVD...
... support playback of power, be caused by a laser from the wireless network. The CyberLink PowerDVD program will request an update to continue playback when such a BD movie release is installed on the computer to play BD movies. ● Playing most BD movie titles on an external display requires an HDMI digital connection. It can be used in DVD±R drives. ◦ DVD-Re-Writable (DVD...
User Guide - Windows 8
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... a drive. ● Do not type on baggage use excessive force when inserting a drive into a drive bay. ● When the battery is the only source of magnetism and do not damage drives. ● Remove media from the drive bay, or traveling with magnetic fields include airport walk-through the operating system. ● Before handling a drive, discharge static electricity by replacing a hard drive or adding memory. See Handling drives...
... a drive. ● Do not type on baggage use excessive force when inserting a drive into a drive bay. ● When the battery is the only source of magnetism and do not damage drives. ● Remove media from the drive bay, or traveling with magnetic fields include airport walk-through the operating system. ● Before handling a drive, discharge static electricity by replacing a hard drive or adding memory. See Handling drives...
User Guide - Windows 8
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... is not contiguous (sequential) and, because of this, the hard drive works harder to free up disk space by adding a memory module or replacing the existing memory module in your drives. 3. The memory capacity of the memory module slots. For more efficiently. Disk Defragmenter consolidates (or physically reorganizes) the fragmented files and folders on -screen instructions. From the Start screen, type disk, select Settings, and then select Defragment and optimize your computer. The...
... is not contiguous (sequential) and, because of this, the hard drive works harder to free up disk space by adding a memory module or replacing the existing memory module in your drives. 3. The memory capacity of the memory module slots. For more efficiently. Disk Defragmenter consolidates (or physically reorganizes) the fragmented files and folders on -screen instructions. From the Start screen, type disk, select Settings, and then select Defragment and optimize your computer. The...
User Guide - Windows 8
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... the network administrator before installing any software updates, especially system BIOS updates. Make a note of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to locate the update later, after the download is running on battery power, docked in an optional docking device, or connected to the BIOS version currently installed on -screen instructions. You will need this path when you connect your hard drive. BIOS installation procedures vary. From the Start screen, type...
... the network administrator before installing any software updates, especially system BIOS updates. Make a note of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to locate the update later, after the download is running on battery power, docked in an optional docking device, or connected to the BIOS version currently installed on -screen instructions. You will need this path when you connect your hard drive. BIOS installation procedures vary. From the Start screen, type...
User Guide - Windows 8
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... remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. For more information, see Windows Help and Support. For more information, see Recovering using Windows Refresh. Restore and recovery 69 For more information, see Remove everything and reinstall Windows on -screen instructions. ● If you can use the Drivers and Applications Reinstall option of HP Recovery media to restore the factory image to the replacement drive. Minimized Image Recovery installs only drivers and hardware-enabling applications...
... remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. For more information, see Windows Help and Support. For more information, see Recovering using Windows Refresh. Restore and recovery 69 For more information, see Remove everything and reinstall Windows on -screen instructions. ● If you can use the Drivers and Applications Reinstall option of HP Recovery media to restore the factory image to the replacement drive. Minimized Image Recovery installs only drivers and hardware-enabling applications...
User Guide - Windows 8
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... hard drive is still working. This type of recovery can choose from one of the following recovery options: ● System Recovery-Reinstalls the original operating system, and then configures the settings for recovery discs or a recovery USB flash drive. To start HP Recovery Manager from the PC settings screen. 4. What you must use the Factory Reset or System Recovery options, you must either download the software from the manufacturer's website or reinstall the software from the media provided by deleting all hardware-related drivers...
... hard drive is still working. This type of recovery can choose from one of the following recovery options: ● System Recovery-Reinstalls the original operating system, and then configures the settings for recovery discs or a recovery USB flash drive. To start HP Recovery Manager from the PC settings screen. 4. What you must use the Factory Reset or System Recovery options, you must either download the software from the manufacturer's website or reinstall the software from the media provided by deleting all hardware-related drivers...
User Guide - Windows 8
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...HP Recovery partition HP Recovery Manager software allows you want to ensure you created into a USB port on page 72. 3. Create HP Recovery media before removing the Recovery partition to boot from. 5. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Insert the HP Recovery USB flash drive you can change the boot order: 1. See Changing the computer boot order on your system does not have recovery options; Changing the computer boot order If computer does not restart in HP Recovery Manager, you created into the optical drive on -screen instructions...
...HP Recovery partition HP Recovery Manager software allows you want to ensure you created into a USB port on page 72. 3. Create HP Recovery media before removing the Recovery partition to boot from. 5. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Insert the HP Recovery USB flash drive you can change the boot order: 1. See Changing the computer boot order on your system does not have recovery options; Changing the computer boot order If computer does not restart in HP Recovery Manager, you created into the optical drive on -screen instructions...
User Guide - Windows 8
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... battery power 38 battery release latch 12 battery temperature 40 Beats Audio 11, 21, 22 Beats Audio Control Panel 22 Beats Audio hot key 22 best practices 1 BIOS determining version 64 downloading an update 65 updating 64 Bluetooth device 15, 18 boot order changing HP Recovery Manager 72 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad 8 C cable network 19 cables USB 45 caps lock light, identifying 9 caring for your computer 58 charms access 31 checking audio functions 23 cleaning your computer 58 components bottom 12 display...
... battery power 38 battery release latch 12 battery temperature 40 Beats Audio 11, 21, 22 Beats Audio Control Panel 22 Beats Audio hot key 22 best practices 1 BIOS determining version 64 downloading an update 65 updating 64 Bluetooth device 15, 18 boot order changing HP Recovery Manager 72 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad 8 C cable network 19 cables USB 45 caps lock light, identifying 9 caring for your computer 58 charms access 31 checking audio functions 23 cleaning your computer 58 components bottom 12 display...
User Guide - Windows 8
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..., connecting 22 minimized image creating 71 minimized image recovery 71 model description label 14 mouse using 33 mouse, external setting preferences 27 mute light, identifying 9 N network cable LAN requirements 19 network jack, identifying 4 O operating environment 74 optical disc inserting 48 removing 49 optical drive eject button, identifying 4 optical drive light, identifying 4 optical drive, identifying 4, 21 optional external devices, using 45 original system recovery 71 P passwords Setup Utility (BIOS) 61 Windows 61 pinching touch gesture 30 port USB 2.0 20 ports external monitor...
..., connecting 22 minimized image creating 71 minimized image recovery 71 model description label 14 mouse using 33 mouse, external setting preferences 27 mute light, identifying 9 N network cable LAN requirements 19 network jack, identifying 4 O operating environment 74 optical disc inserting 48 removing 49 optical drive eject button, identifying 4 optical drive light, identifying 4 optical drive, identifying 4, 21 optional external devices, using 45 original system recovery 71 P passwords Setup Utility (BIOS) 61 Windows 61 pinching touch gesture 30 port USB 2.0 20 ports external monitor...
User Guide - Windows 8
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...-45 (network) jack, identifying 4 rotating touch gesture 30 S scrolling touch gesture 29 security cable lock, installing 63 security cable slot, identifying 5 security, wireless 17 serial number 14 service label, computer 14 service labels locating 14 setting password protection on wakeup 37 setup of WLAN 17 Setup Utility (BIOS) passwords 61 shipping the computer 58 Shortcut keys Windows 8 shortcut keys 34 shutdown 42 Sleep exiting 37 initiating 37 slots Digital Media 3 security cable 5 software CyberLink PowerDVD 26 Disk Cleanup 54 Disk Defragmenter 54 software updates, installing 62...
...-45 (network) jack, identifying 4 rotating touch gesture 30 S scrolling touch gesture 29 security cable lock, installing 63 security cable slot, identifying 5 security, wireless 17 serial number 14 service label, computer 14 service labels locating 14 setting password protection on wakeup 37 setup of WLAN 17 Setup Utility (BIOS) passwords 61 shipping the computer 58 Shortcut keys Windows 8 shortcut keys 34 shutdown 42 Sleep exiting 37 initiating 37 slots Digital Media 3 security cable 5 software CyberLink PowerDVD 26 Disk Cleanup 54 Disk Defragmenter 54 software updates, installing 62...