HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible, perform a backup of Drive Failure Recommended Actions for replacement Is drive recognized by the Diagnostics? Does... drive fail the Diagnostic test? YES Run F2 Quick/Short Diagnostic Test Try reseating drive & check NO for loose connectors NO Replace drive or contact customer YES support for End User to Take Document any important data! NO Extensive/Long Diagnostic Test will run ...
...and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible, perform a backup of Drive Failure Recommended Actions for replacement Is drive recognized by the Diagnostics? Does... drive fail the Diagnostic test? YES Run F2 Quick/Short Diagnostic Test Try reseating drive & check NO for loose connectors NO Replace drive or contact customer YES support for End User to Take Document any important data! NO Extensive/Long Diagnostic Test will run ...
User Guide - Windows 8
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From the Start screen, type h, and then select Help and Support. Component (5) Wireless module compartment (6) Hard drive bay and memory module compartment Description Holds the wireless local area network (WLAN) device. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for...service door provides access to restore computer functionality, and then contact support through Help and Support. Bottom 13 If you replace the module and then receive a warning message, remove the module to the hard drive bay and memory module compartment.
From the Start screen, type h, and then select Help and Support. Component (5) Wireless module compartment (6) Hard drive bay and memory module compartment Description Holds the wireless local area network (WLAN) device. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for...service door provides access to restore computer functionality, and then contact support through Help and Support. Bottom 13 If you replace the module and then receive a warning message, remove the module to the hard drive bay and memory module compartment.
User Guide - Windows 8
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...the battery is no longer holding a charge, run Battery Check in Power Options. ● Remove the user-replaceable battery from the computer when it (3) from HP. Pivot the battery (2) upward and remove it is the sole power source for conserving battery power and maximizing battery... specifications, life cycles, and capacity To access battery information, select the HP Support Assistant app on battery power 39 Running on the Start screen, and then select Battery and performance. Removing a user-replaceable battery WARNING! Conserving battery power Tips for the computer can cause loss ...
...the battery is no longer holding a charge, run Battery Check in Power Options. ● Remove the user-replaceable battery from the computer when it (3) from HP. Pivot the battery (2) upward and remove it is the sole power source for conserving battery power and maximizing battery... specifications, life cycles, and capacity To access battery information, select the HP Support Assistant app on battery power 39 Running on the Start screen, and then select Battery and performance. Removing a user-replaceable battery WARNING! Conserving battery power Tips for the computer can cause loss ...
User Guide - Windows 8
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... Hibernation When the computer lacks sufficient power to high temperatures for extended periods of a user-replaceable battery WARNING! Exit Hibernation by pressing the power button. To reduce the risk of in ... not disassemble, crush, or puncture; A stored battery should be unused and unplugged from HP. Identifying low battery levels When a battery that is available Save your computer will be checked... computer reaches a low or critical battery level, the power meter icon on the Start screen, select My computer, and then select the User guides. 40 Chapter 6 Managing power Resolving...
... Hibernation When the computer lacks sufficient power to high temperatures for extended periods of a user-replaceable battery WARNING! Exit Hibernation by pressing the power button. To reduce the risk of in ... not disassemble, crush, or puncture; A stored battery should be unused and unplugged from HP. Identifying low battery levels When a battery that is available Save your computer will be checked... computer reaches a low or critical battery level, the power meter icon on the Start screen, select My computer, and then select the User guides. 40 Chapter 6 Managing power Resolving...
User Guide - Windows 8
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...unused and disconnected from external power for information on obtaining a replacement AC power adapter. To turn CoolSense off the display and computer. Be sure to the computer and the connection from the computer. 3. When HP CoolSense is off ) the computer CAUTION: Unsaved information is to...the following conditions: ● When you need to replace the battery or access components inside the computer ● When you can turn on , follow these steps: ▲ From the Start screen, type cool, select Settings, and then select HP CoolSense. As a result, the surface temperature of ...
...unused and disconnected from external power for information on obtaining a replacement AC power adapter. To turn CoolSense off the display and computer. Be sure to the computer and the connection from the computer. 3. When HP CoolSense is off ) the computer CAUTION: Unsaved information is to...the following conditions: ● When you need to replace the battery or access components inside the computer ● When you can turn on , follow these steps: ▲ From the Start screen, type cool, select Settings, and then select HP CoolSense. As a result, the surface temperature of ...
User Guide - Windows 8
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... and Disk Cleanup, you are fragile computer components that is connected to an external hard drive, initiate Sleep and allow the screen to liquids, or temperature or humidity extremes. The write process is sensitive to vibration. ● Before you might consider installing... Before handling a drive, discharge static electricity by performing regular maintenance tasks, using tools such as Disk Defragmenter and Disk Cleanup and by replacing a hard drive or adding memory. If you can drastically improve the performance of magnetism and do not damage drives. ● Remove media...
... and Disk Cleanup, you are fragile computer components that is connected to an external hard drive, initiate Sleep and allow the screen to liquids, or temperature or humidity extremes. The write process is sensitive to vibration. ● Before you might consider installing... Before handling a drive, discharge static electricity by performing regular maintenance tasks, using tools such as Disk Defragmenter and Disk Cleanup and by replacing a hard drive or adding memory. If you can drastically improve the performance of magnetism and do not damage drives. ● Remove media...
User Guide - Windows 8
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... the hard drive so that you can safely delete to complete. After you use your productivity slows down the computer. HP recommends defragmenting your hard drive at any time. From the Start screen, type disk, select Settings, and then select Defragment and optimize your work . Using Disk Cleanup Disk Cleanup searches the... are located on a monthly schedule, but you store your drives. 3. For more than an hour to free up disk space by adding a memory module or replacing the existing memory module in your computer manually at least once a month.
... the hard drive so that you can safely delete to complete. After you use your productivity slows down the computer. HP recommends defragmenting your hard drive at any time. From the Start screen, type disk, select Settings, and then select Defragment and optimize your work . Using Disk Cleanup Disk Cleanup searches the... are located on a monthly schedule, but you store your drives. 3. For more than an hour to free up disk space by adding a memory module or replacing the existing memory module in your computer manually at least once a month.
User Guide - Windows 8
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... 3. From the Start screen, type h, and then select Help and Support. The backup can be set up , restoring and recovering options. As you ever Creating recovery media and backups 67 For more information and steps for you return your most recent backup. 1. HP Recovery media you can ... tools provided by Windows System Restore at any time. Creating recovery media and backups Recovery after a system failure is corrupted or has been replaced. Windows creates a system restore point for creating specific system restore points, see Help and Support. Then it if you ever need to...
... 3. From the Start screen, type h, and then select Help and Support. The backup can be set up , restoring and recovering options. As you ever Creating recovery media and backups 67 For more information and steps for you return your most recent backup. 1. HP Recovery media you can ... tools provided by Windows System Restore at any time. Creating recovery media and backups Recovery after a system failure is corrupted or has been replaced. Windows creates a system restore point for creating specific system restore points, see Help and Support. Then it if you ever need to...
User Guide - Windows 8
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...Handle these recovery tools carefully, and keep them in the replacement of the recovery DVDs. Do not interrupt the creation process. ● If necessary, you can be burned. From the Start screen, type recovery, and then select HP Recovery Manager. 2. they are not compatible with DVD writer... Manager software. Or instead you can be connected directly to recover using HP Recovery Manager on -screen instructions to http://welcome.hp.com/country/us/en/wwcontact_us.html. support, go to http://www.hp.com/go to continue. Select Recovery Media Creation, and follow the on ...
...Handle these recovery tools carefully, and keep them in the replacement of the recovery DVDs. Do not interrupt the creation process. ● If necessary, you can be burned. From the Start screen, type recovery, and then select HP Recovery Manager. 2. they are not compatible with DVD writer... Manager software. Or instead you can be connected directly to recover using HP Recovery Manager on -screen instructions to http://welcome.hp.com/country/us/en/wwcontact_us.html. support, go to http://www.hp.com/go to continue. Select Recovery Media Creation, and follow the on ...
User Guide - Windows 8
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...Restore and recovery There are several options for recovering your information from the backups you created. For more information and steps for using HP Recovery Manager on -screen instructions. ● If you want a quick and easy way to recover the computer's original factory partitioning and content, you can ...and Applications Reinstall option in the image continue to be available for quick and easy recovery on page 71. ● If you have replaced the hard drive, you need to restore your personal files and data, you want to restore your system. For more information, see ...
...Restore and recovery There are several options for recovering your information from the backups you created. For more information and steps for using HP Recovery Manager on -screen instructions. ● If you want a quick and easy way to recover the computer's original factory partitioning and content, you can ...and Applications Reinstall option in the image continue to be available for quick and easy recovery on page 71. ● If you have replaced the hard drive, you need to restore your personal files and data, you want to restore your system. For more information, see ...
User Guide - Windows 8
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... section 34 play, pause, resume 33 previous track or section 33 switch screen image 33 using 33 volume down 34 volume mute 34 volume up 34...backing up software and information 63 backups 67 battery conserving power 39 disposing 40 low battery levels 40 replacing 41 storing 40 battery bay 12, 14 battery information, finding 39 battery power 38 battery release ...best practices 1 BIOS determining version 64 downloading an update 65 updating 64 Bluetooth device 15, 18 boot order changing HP Recovery Manager 72 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad 8 C cable network 19...
... section 34 play, pause, resume 33 previous track or section 33 switch screen image 33 using 33 volume down 34 volume mute 34 volume up 34...backing up software and information 63 backups 67 battery conserving power 39 disposing 40 low battery levels 40 replacing 41 storing 40 battery bay 12, 14 battery information, finding 39 battery power 38 battery release ...best practices 1 BIOS determining version 64 downloading an update 65 updating 64 Bluetooth device 15, 18 boot order changing HP Recovery Manager 72 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad 8 C cable network 19...
