User Guide
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... 4 Locating hardware ...4 Locating software ...4 Front ...4 Right side ...5 Left side ...7 Back ...8 Top ...8 Bottom ...9 Labels ...9 Identifying the labels ...9 3 Connecting to a network ...10 Connecting to a wireless network ...10 Using the wireless controls 10 Using an Internet service provider 10 Setting up a WLAN ...11 Configuring a wireless router 11 Protecting your WLAN ...11 Connecting to a WLAN ...12 Connecting to a wired network ...13 Connecting to a local area network (LAN 13 4 Enjoying entertainment features ...14 Volume control ...14 Using the webcam ...14 Using audio ...14...
... 4 Locating hardware ...4 Locating software ...4 Front ...4 Right side ...5 Left side ...7 Back ...8 Top ...8 Bottom ...9 Labels ...9 Identifying the labels ...9 3 Connecting to a network ...10 Connecting to a wireless network ...10 Using the wireless controls 10 Using an Internet service provider 10 Setting up a WLAN ...11 Configuring a wireless router 11 Protecting your WLAN ...11 Connecting to a WLAN ...12 Connecting to a wired network ...13 Connecting to a local area network (LAN 13 4 Enjoying entertainment features ...14 Volume control ...14 Using the webcam ...14 Using audio ...14...
User Guide
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... swipe 20 Using the keyboard ...21 Using the action keys ...22 Using Microsoft Windows 8 shortcut keys 23 Using the integrated numeric keypad 23 6 Managing power ...25 Initiating Sleep and Hibernation ...25 Intel Rapid Start Technology (select models only 25 Manually initiating and exiting Sleep 25 Manually initiating and exiting Hibernation 26 Setting password protection on wakeup 26 HP CoolSense (select models only 26 Refreshing your software content with Intel Smart Connect Technology (select models...
... swipe 20 Using the keyboard ...21 Using the action keys ...22 Using Microsoft Windows 8 shortcut keys 23 Using the integrated numeric keypad 23 6 Managing power ...25 Initiating Sleep and Hibernation ...25 Intel Rapid Start Technology (select models only 25 Manually initiating and exiting Sleep 25 Manually initiating and exiting Hibernation 26 Setting password protection on wakeup 26 HP CoolSense (select models only 26 Refreshing your software content with Intel Smart Connect Technology (select models...
User Guide
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...Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 38 10 Backing up, restoring, and recovering ...39 Creating recovery media and backups 39 Creating HP Recovery media 40 Restore and recovery ...41 Using Windows Refresh for quick and easy recovery 42 Remove everything and reinstall Windows 42 Recovering using HP Recovery Manager 43 What you need to know 43 Using the HP Recovery partition (select models only 43 Using HP Recovery media to recover 44 Changing the computer boot order 44 Removing the HP Recovery partition 44 11 Troubleshooting ...46 Wireless connection problems...
...Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 38 10 Backing up, restoring, and recovering ...39 Creating recovery media and backups 39 Creating HP Recovery media 40 Restore and recovery ...41 Using Windows Refresh for quick and easy recovery 42 Remove everything and reinstall Windows 42 Recovering using HP Recovery Manager 43 What you need to know 43 Using the HP Recovery partition (select models only 43 Using HP Recovery media to recover 44 Changing the computer boot order 44 Removing the HP Recovery partition 44 11 Troubleshooting ...46 Wireless connection problems...
User Guide
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... codes are unavailable 47 Cannot connect to the wireless router 47 Network status icon is not displayed 48 Power problems ...48 Computer will not turn on or start 48 Hard drive error ...48 Computer is not responding 49 Computer shuts down unexpectedly 49 Display problems ...49 The display is blank ...49 Images on the screen are too large or too small, or the images are fuzzy 49 Keyboard and mouse problems...
... codes are unavailable 47 Cannot connect to the wireless router 47 Network status icon is not displayed 48 Power problems ...48 Computer will not turn on or start 48 Hard drive error ...48 Computer is not responding 49 Computer shuts down unexpectedly 49 Display problems ...49 The display is blank ...49 Images on the screen are too large or too small, or the images are fuzzy 49 Keyboard and mouse problems...
User Guide
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... hardware and software information Locating hardware To find out what hardware is installed on your computer. Select System and Security, and then in the System area, click Device Manager. Select the All apps icon. On: The webcam is installed on your computer A list reveals all the devices installed on your computer: 1. From the Start screen, right-click using the external wireless mouse. - From the Start screen, type c, and then select Control Panel. 2. Record audio...
... hardware and software information Locating hardware To find out what hardware is installed on your computer. Select System and Security, and then in the System area, click Device Manager. Select the All apps icon. On: The webcam is installed on your computer A list reveals all the devices installed on your computer: 1. From the Start screen, right-click using the external wireless mouse. - From the Start screen, type c, and then select Control Panel. 2. Record audio...
User Guide
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... the Regulatory, Safety, and Environmental Notices. NOTE: USB charging ports can also charge select models of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. Also connects an optional headset microphone. WARNING! Component (2) (3) USB 3.0 charging (powered) port Audio-out (headphone) jack/Audioin (microphone) jack Description Connects an optional USB device. NOTE: When a device is off. Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable.
... the Regulatory, Safety, and Environmental Notices. NOTE: USB charging ports can also charge select models of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. Also connects an optional headset microphone. WARNING! Component (2) (3) USB 3.0 charging (powered) port Audio-out (headphone) jack/Audioin (microphone) jack Description Connects an optional USB device. NOTE: When a device is off. Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable.
User Guide
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... the Start screen, type h, and then select Help and Support. For more of the following wireless devices: ● Wireless local area network (WLAN) device-Connects the computer to a network, and diagnose and repair network problems. To use for Internet access. Record this information and store it in your computer communicates with an Internet service provider (ISP). Using an Internet service provider When you to set up the modem, install a network cable to connect your computer and a wired or wireless network connection.
... the Start screen, type h, and then select Help and Support. For more of the following wireless devices: ● Wireless local area network (WLAN) device-Connects the computer to a network, and diagnose and repair network problems. To use for Internet access. Record this information and store it in your computer communicates with an Internet service provider (ISP). Using an Internet service provider When you to set up the modem, install a network cable to connect your computer and a wired or wireless network connection.
User Guide
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... computer is saved to memory, allowing you want to resume working very quickly. If you to be disabled in the Sleep or when the battery reaches a critical level. 6 Managing power Initiating Sleep and Hibernation Windows has two power-saving states, Sleep and Hibernation. ● Sleep-The Sleep state is enabled by default. When the computer exits Sleep, the power lights turn on your hard drive, and then turns off your work is in Setup Utility (BIOS).
... computer is saved to memory, allowing you want to resume working very quickly. If you to be disabled in the Sleep or when the battery reaches a critical level. 6 Managing power Initiating Sleep and Hibernation Windows has two power-saving states, Sleep and Hibernation. ● Sleep-The Sleep state is enabled by default. When the computer exits Sleep, the power lights turn on your hard drive, and then turns off your work is in Setup Utility (BIOS).
User Guide
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..., install all critical updates from the Start screen, type n, and then select Norton Internet Security. To start Setup Utility (BIOS), turn on or restart the computer. Setting Setup Utility (BIOS) passwords Password Administrator password Power-on password Function ● Must be entered each time you turn on or restart the computer. ● If you forget your power-on password, you receive an alert. 34 Chapter 8 Maintaining peak performance Use the arrow keys to access Setup Utility (BIOS). ● Must be entered...
..., install all critical updates from the Start screen, type n, and then select Norton Internet Security. To start Setup Utility (BIOS), turn on or restart the computer. Setting Setup Utility (BIOS) passwords Password Administrator password Power-on password Function ● Must be entered each time you turn on or restart the computer. ● If you forget your power-on password, you receive an alert. 34 Chapter 8 Maintaining peak performance Use the arrow keys to access Setup Utility (BIOS). ● Must be entered...
User Guide
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... is running on battery power, docked in an optional docking device, or connected to an optional power source. Complete the installation by the operating system or other identifier. During the download and installation, follow these steps: 1. You may need to access this information to locate the update later, after the download is complete. NOTE: If you recorded earlier, open the folder on your hard drive that are revealed on -screen instructions. 4. Using HP PC Hardware Diagnostics...
... is running on battery power, docked in an optional docking device, or connected to an optional power source. Complete the installation by the operating system or other identifier. During the download and installation, follow these steps: 1. You may need to access this information to locate the update later, after the download is complete. NOTE: If you recorded earlier, open the folder on your hard drive that are revealed on -screen instructions. 4. Using HP PC Hardware Diagnostics...
User Guide
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... from the HP Recovery partition (select models only) or HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling applications. Restore and recovery 41 From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on-screen instructions. ● If you want a quick and easy way to recover the system without the requirements of HP Recovery media to restore the factory image to be available for using Windows System Restore, see Help and Support. Choose...
... from the HP Recovery partition (select models only) or HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling applications. Restore and recovery 41 From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on-screen instructions. ● If you want a quick and easy way to recover the system without the requirements of HP Recovery media to restore the factory image to be available for using Windows System Restore, see Help and Support. Choose...
User Guide
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... free up , restoring, and recovering Select Recovery Manager, and follow the on -screen instructions. Insert the first HP Recovery disc you to remove the HP Recovery partition to boot from. 4. Insert the HP Recovery USB flash drive you can be used if your keyboard layout. 3. To change the selection for boot options. 3. Restart the computer, quickly press esc, and then press f9 for an optical drive or a USB flash drive. Select the optical drive or USB flash drive you press the power button. 2. IMPORTANT: After you remove the HP Recovery partition...
... free up , restoring, and recovering Select Recovery Manager, and follow the on -screen instructions. Insert the first HP Recovery disc you to remove the HP Recovery partition to boot from. 4. Insert the HP Recovery USB flash drive you can be used if your keyboard layout. 3. To change the selection for boot options. 3. Restart the computer, quickly press esc, and then press f9 for an optical drive or a USB flash drive. Select the optical drive or USB flash drive you press the power button. 2. IMPORTANT: After you remove the HP Recovery partition...
User Guide
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... the Start screen, type c, and then select Control Panel. Click Start Recording and speak into the microphone. NOTE: To confirm or change the audio settings on the receiver lights up or stops flashing. Press and hold the Connect button (3) for 5 to your computer, and then unplug and reconnect the speakers. From the Start screen, type s, and then select Sound Recorder. 2. Audio problems 51 4. You should hear sound through the speakers or through...
... the Start screen, type c, and then select Control Panel. Click Start Recording and speak into the microphone. NOTE: To confirm or change the audio settings on the receiver lights up or stops flashing. Press and hold the Connect button (3) for 5 to your computer, and then unplug and reconnect the speakers. From the Start screen, type s, and then select Sound Recorder. 2. Audio problems 51 4. You should hear sound through the speakers or through...
User Guide
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...-definition devices, connecting 15 HP PC Hardware Diagnostics (UEFI) downloading 38 HP Recovery Manager correcting boot problems 44 starting 44 HP Recovery media creating 40 recovery 44 HP Recovery partition recovery 43 removing 44 hubs 28 I input power 53 installing, critical updates 34 integrated numeric keypad, identifying 21, 24 integrated webcam, identifying 5 Intel Wireless Display 15 Intel Wireless Music 15 internal microphones, identifying 4 Internet connection setup 11 Internet security software, using 34 ISP 10 J jacks audio-out (headphone) 6 K keys fn 21 Sleep 21 volume 21 Windows...
...-definition devices, connecting 15 HP PC Hardware Diagnostics (UEFI) downloading 38 HP Recovery Manager correcting boot problems 44 starting 44 HP Recovery media creating 40 recovery 44 HP Recovery partition recovery 43 removing 44 hubs 28 I input power 53 installing, critical updates 34 integrated numeric keypad, identifying 21, 24 integrated webcam, identifying 5 Intel Wireless Display 15 Intel Wireless Music 15 internal microphones, identifying 4 Internet connection setup 11 Internet security software, using 34 ISP 10 J jacks audio-out (headphone) 6 K keys fn 21 Sleep 21 volume 21 Windows...
User Guide
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... minimized image recovery 43 N num lock key, identifying 24 O operating specifications 53 original system recovery 43 P passwords Setup Utility (BIOS) 34 Windows 33 pinching touch screen gesture 18 ports Intel Wireless Display 15 Intel Wireless Music 15 USB 3.0 7 power button, identifying 8 power connector, identifying 7 product name and number, computer 9 programs, updating 31 public WLAN connection 12 R re-pair, keyboard and mouse 50 recovery discs 40, 44 HP Recovery Manager 43 media 44 options 39 refresh 42 starting 44 supported discs 40 system 43 USB flash drive 44 using HP Recovery media...
... minimized image recovery 43 N num lock key, identifying 24 O operating specifications 53 original system recovery 43 P passwords Setup Utility (BIOS) 34 Windows 33 pinching touch screen gesture 18 ports Intel Wireless Display 15 Intel Wireless Music 15 USB 3.0 7 power button, identifying 8 power connector, identifying 7 product name and number, computer 9 programs, updating 31 public WLAN connection 12 R re-pair, keyboard and mouse 50 recovery discs 40, 44 HP Recovery Manager 43 media 44 options 39 refresh 42 starting 44 supported discs 40 system 43 USB flash drive 44 using HP Recovery media...
HP ENVY Rove 20 Mobile All-in-One PC - Maintenance and Service Guide
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... to run diagnostic tests to the location on the screen reports a successful installation, you connect your hard drive. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that has an .exe extension (for HP updates now. 3. The tool runs outside the operating system so that it to the BIOS version currently installed on battery power, docked in an optional docking device, or connected to the hard drive. Do not insert, remove, connect, or disconnect any software updates...
... to run diagnostic tests to the location on the screen reports a successful installation, you connect your hard drive. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that has an .exe extension (for HP updates now. 3. The tool runs outside the operating system so that it to the BIOS version currently installed on battery power, docked in an optional docking device, or connected to the hard drive. Do not insert, remove, connect, or disconnect any software updates...
HP ENVY Rove 20 Mobile All-in-One PC - Maintenance and Service Guide
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... you need to correct a problem with a preinstalled application or driver, use Windows File History to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information and steps for recovering your computer using a minimized image, you need to restore your computer or were purchased from the HP Recovery partition (select models only) or HP Recovery media. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications...
... you need to correct a problem with a preinstalled application or driver, use Windows File History to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information and steps for recovering your computer using a minimized image, you need to restore your computer or were purchased from the HP Recovery partition (select models only) or HP Recovery media. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications...
HP ENVY Rove 20 Mobile All-in-One PC - Maintenance and Service Guide
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... your keyboard layout. 3. To change the computer boot order. To start HP Recovery Manager from . 4. Insert the HP Recovery media you created into an optional external optical drive, and then restart the computer. - This type of recovery can change the selection for startup information. Choose your computer, and then restart the computer. Select Troubleshoot from the boot options menu. 4. Select Recovery Manager, and then follow the on -screen instructions. Using HP Recovery media to perform a system recovery or minimized image recovery without the need for boot options...
... your keyboard layout. 3. To change the computer boot order. To start HP Recovery Manager from . 4. Insert the HP Recovery media you created into an optional external optical drive, and then restart the computer. - This type of recovery can change the selection for startup information. Choose your computer, and then restart the computer. Select Troubleshoot from the boot options menu. 4. Select Recovery Manager, and then follow the on -screen instructions. Using HP Recovery media to perform a system recovery or minimized image recovery without the need for boot options...
HP ENVY Rove 20 Mobile All-in-One PC - Maintenance and Service Guide
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... description audio 1 chipset 1 display panel 1 Ethernet 1 external media cards 2 graphics 1 hard drive 1 memory module 1 microphone 1 operating system 2 optical drive 1 power requirements 2 processors 1 product name 1 security 2 sensors 1 serviceability 2 video 1 wireless 2 product name 1 R rear cover removal 26 spare part number 10, 15, 26 recovery discs 70, 74 HP Recovery Manager 73 media 74 options 69 refresh 72 starting 74 supported discs 70 system 73 USB flash drive 74 using HP Recovery media 70 recovery media creating 70 creating using HP Recovery Manager 70 recovery partition removing...
... description audio 1 chipset 1 display panel 1 Ethernet 1 external media cards 2 graphics 1 hard drive 1 memory module 1 microphone 1 operating system 2 optical drive 1 power requirements 2 processors 1 product name 1 security 2 sensors 1 serviceability 2 video 1 wireless 2 product name 1 R rear cover removal 26 spare part number 10, 15, 26 recovery discs 70, 74 HP Recovery Manager 73 media 74 options 69 refresh 72 starting 74 supported discs 70 system 73 USB flash drive 74 using HP Recovery media 70 recovery media creating 70 creating using HP Recovery Manager 70 recovery partition removing...
HP ENVY Rove 20 Mobile All-in-One PC - Maintenance and Service Guide
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... 7 video, product description 1 volume control button 6 X X-axis capacitor board removal 33 spare part number 11, 17, 33 Y Y-axis capacitor board removal 30 spare part number 11, 17, 30 S Screw Kit, spare part number 14, 17 security, product description 2 sensors, product description 1 service considerations cables 19 connectors 19 plastic parts 18 serviceability, product description 2 Speaker Kit, spare part number 11, 17, 39 speakers location 4 removal 39 spare part number 11, 17, 39 specifications computer 67 hard drive 68 supported discs recovery 70 system board removal...
... 7 video, product description 1 volume control button 6 X X-axis capacitor board removal 33 spare part number 11, 17, 33 Y Y-axis capacitor board removal 30 spare part number 11, 17, 30 S Screw Kit, spare part number 14, 17 security, product description 2 sensors, product description 1 service considerations cables 19 connectors 19 plastic parts 18 serviceability, product description 2 Speaker Kit, spare part number 11, 17, 39 speakers location 4 removal 39 spare part number 11, 17, 39 specifications computer 67 hard drive 68 supported discs recovery 70 system board removal...