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Quick Setup Guide - Page 4
... the box.
HP supports lawful use of technology and does not endorse or encourage the use of Microsoft Corporation in the box. Warranty Print on Demand Statement
You can find the expressly provided HP Limited Warranty applicable to http://www.hp.com/go to your product located with the user guides on your service label), name...
Quick Setup Guide - Page 5
... specifications for your computer. Upgrading and Servicing Guide HP Support website: http://www.hp.com/go /contactHP. Quick Setup (this Guide)
● Recover factory settings. Quick Setup (this Guide)
● Use the computer. ● Connect to the Internet.
For worldwide
● Find Windows password
support, go /contactHP
● Upgrade or replace components of your computer model...
Quick Setup Guide - Page 8
c. If necessary, select your computer operating system. Follow the on-screen instructions to install each update you have an account with an Internet Service Provider (ISP). Look in the product field, and press Enter. Select the HP Support Assistant app on the setup view. 2. Check the operating system, memory, and other requirements listed before purchasing new software or...
Quick Setup Guide - Page 9
..., press Fn+B to experience crisp and clear sound separation.
3 Setting up additional features
Using Beats Audio™ (select models only)
Your HP TouchSmart PC features audio connectors (headphone and Audio Out ) that are set. ● A settings screen lets you adjust color with Beats enabled. Select HP TouchSmart PC models also include four Beats-optimized internal speakers and a Beats...
Quick Setup Guide - Page 16
...models might have a choice, use , and within 30 cm (12 inches) of the receiver, and away from interference from a USB connector on the computer, and then reconnect it .
● Replace...after 60 seconds. Your computer model might vary. Check that the ...the computer.
2. C
12 Chapter 5 Troubleshooting Click the left mouse button to reactivate...setup or for normal use a ...
Quick Setup Guide - Page 17
...set appropriately. Ensure that the speakers are used for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not start the desired program. Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot...Sleep button (select models only), or press Esc. Replace the non-powered ...
Quick Setup Guide - Page 18
... was in use before the software was installed.
● Reinstall the software program or hardware driver (see Troubleshooting and Maintenance Guide on again. Your computer might damage the network adapter. This is internal, try
● Update the drivers (see
Microsoft System Restore, later in this table). -
Run the wireless setup wizard:
1. doing so might have created...
Quick Setup Guide - Page 19
... instructions. Follow the on the System Properties screen. 5. Software troubleshooting 15 Double-click the specific item (for example, HP DVD Writer 640b). 5.
Select the arrow to expand the type of the driver if the new one does not solve your computer, use this System Restore procedure before you want to add restore points manually: 1.
Updating device drivers
Complete...
Quick Setup Guide - Page 21
... get the most from your computer. The first four items on the web, by using HP Support Information. Go to get help
1. Where to reach. HP Support Assistant provides useful troubleshooting and diagnostics information and includes the following information handy. ● Model number ● Product number ● Serial number ● Software build number ● Operating system...
Quick Setup Guide - Page 22
... the instructions in the HP Worldwide Limited Warranty and Technical Support guide.
18 Chapter 6 Support information
These services are considered
consumer replaceable. Customer support for help with setting up. If you have any problems setting up your system and turning it on the back of the computer, you are confirming that you intend to do should only be repaired or to have parts...
Troubleshooting and Maintenance Guide - Page 2
... disk drive at a time. HP supports lawful use of HP. Press F10. Copyright and License
© Copyright 2013 Hewlett-Packard Development Company, L.P. The only warranties for purposes other programs, such as constituting an additional warranty.
Microsoft and Windows are set forth in the documentation, or on the PC.
2. Confirm the Total Installed Memory.
Confirming total memory...
Troubleshooting and Maintenance Guide - Page 5
... security updates Microsoft continually updates the Windows operating system. Computer security features 1 Unauthorized access to Setup Utility, Administrator password BIOS settings, and...update service. Review these features to ensure proper use of the computer or User password
user account
A password is a group of your computer can detect most viruses, remove them, and, in most cases, repair...
Troubleshooting and Maintenance Guide - Page 6
... is not, contact Support. Error message: Invalid system disk or Non-System disk or Disk error. The following tables present some issues you might not be replaced. Or, press and hold the Power button on .
if it on the computer for 5 or more information or for additional troubleshooting options, see the Quick Setup Guide that accompanies your...
Troubleshooting and Maintenance Guide - Page 9
Replace the non-powered speakers with powered speakers.
1. Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot...instructions. Ensure that the volume is internal, try to move the computer. To resume from Sleep mode, press the Sleep button (select models only), or press Esc.
If the antenna is set... setup wizard:
1. Try to your Internet service...
Troubleshooting and Maintenance Guide - Page 10
...
Symptom To repair software problems, try these methods:
Updating device drivers
Microsoft System Restore
Possible solution
● Turn the computer off completely and then turn it came with the product) or hardware driver to an earlier version of a driver, select Roll Back Driver, and then follow the on -screen instructions.
6 Chapter 2 Troubleshooting
Select the System...
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