User Guide
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... 4 Locating hardware ...4 Locating software ...4 Front ...4 Right side ...5 Left side ...7 Back ...8 Top ...8 Bottom ...9 Labels ...9 Identifying the labels ...9 3 Connecting to a network ...10 Connecting to a wireless network ...10 Using the wireless controls 10 Using an Internet service provider 10 Setting up a WLAN ...11 Configuring a wireless router 11 Protecting your WLAN ...11 Connecting to a WLAN ...12 Connecting to a wired network ...13 Connecting to a local area network (LAN 13 4 Enjoying entertainment features ...14 Volume control ...14 Using the webcam ...14 Using audio ...14...
... 4 Locating hardware ...4 Locating software ...4 Front ...4 Right side ...5 Left side ...7 Back ...8 Top ...8 Bottom ...9 Labels ...9 Identifying the labels ...9 3 Connecting to a network ...10 Connecting to a wireless network ...10 Using the wireless controls 10 Using an Internet service provider 10 Setting up a WLAN ...11 Configuring a wireless router 11 Protecting your WLAN ...11 Connecting to a WLAN ...12 Connecting to a wired network ...13 Connecting to a local area network (LAN 13 4 Enjoying entertainment features ...14 Volume control ...14 Using the webcam ...14 Using audio ...14...
User Guide
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... swipe 20 Using the keyboard ...21 Using the action keys ...22 Using Microsoft Windows 8 shortcut keys 23 Using the integrated numeric keypad 23 6 Managing power ...25 Initiating Sleep and Hibernation ...25 Intel Rapid Start Technology (select models only 25 Manually initiating and exiting Sleep 25 Manually initiating and exiting Hibernation 26 Setting password protection on wakeup 26 HP CoolSense (select models only 26 Refreshing your software content with Intel Smart Connect Technology (select models...
... swipe 20 Using the keyboard ...21 Using the action keys ...22 Using Microsoft Windows 8 shortcut keys 23 Using the integrated numeric keypad 23 6 Managing power ...25 Initiating Sleep and Hibernation ...25 Intel Rapid Start Technology (select models only 25 Manually initiating and exiting Sleep 25 Manually initiating and exiting Hibernation 26 Setting password protection on wakeup 26 HP CoolSense (select models only 26 Refreshing your software content with Intel Smart Connect Technology (select models...
User Guide
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...Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 38 10 Backing up, restoring, and recovering ...39 Creating recovery media and backups 39 Creating HP Recovery media 40 Restore and recovery ...41 Using Windows Refresh for quick and easy recovery 42 Remove everything and reinstall Windows 42 Recovering using HP Recovery Manager 43 What you need to know 43 Using the HP Recovery partition (select models only 43 Using HP Recovery media to recover 44 Changing the computer boot order 44 Removing the HP Recovery partition 44 11 Troubleshooting ...46 Wireless connection problems...
...Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 38 10 Backing up, restoring, and recovering ...39 Creating recovery media and backups 39 Creating HP Recovery media 40 Restore and recovery ...41 Using Windows Refresh for quick and easy recovery 42 Remove everything and reinstall Windows 42 Recovering using HP Recovery Manager 43 What you need to know 43 Using the HP Recovery partition (select models only 43 Using HP Recovery media to recover 44 Changing the computer boot order 44 Removing the HP Recovery partition 44 11 Troubleshooting ...46 Wireless connection problems...
User Guide
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... codes are unavailable 47 Cannot connect to the wireless router 47 Network status icon is not displayed 48 Power problems ...48 Computer will not turn on or start 48 Hard drive error ...48 Computer is not responding 49 Computer shuts down unexpectedly 49 Display problems ...49 The display is blank ...49 Images on the screen are too large or too small, or the images are fuzzy 49 Keyboard and mouse problems...
... codes are unavailable 47 Cannot connect to the wireless router 47 Network status icon is not displayed 48 Power problems ...48 Computer will not turn on or start 48 Hard drive error ...48 Computer is not responding 49 Computer shuts down unexpectedly 49 Display problems ...49 The display is blank ...49 Images on the screen are too large or too small, or the images are fuzzy 49 Keyboard and mouse problems...
User Guide
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... the Start screen, right-click using the external wireless mouse. - Swipe down from the top edge of the computer screen. 2. Select System and Security, and then in the System area, click Device Manager. On: The webcam is on. 4 Chapter 2 Getting to know your computer From the Start screen, type c, and then select Control Panel. 2. 2 Getting to know your computer Finding your hardware and software information Locating hardware To...
... the Start screen, right-click using the external wireless mouse. - Swipe down from the top edge of the computer screen. 2. Select System and Security, and then in the System area, click Device Manager. On: The webcam is on. 4 Chapter 2 Getting to know your computer From the Start screen, type c, and then select Control Panel. 2. 2 Getting to know your computer Finding your hardware and software information Locating hardware To...
User Guide
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... use a powered port. USB charging ports allow you to the Regulatory, Safety, and Environmental Notices. WARNING! To reduce the risk of cell phones and MP3 players, even when the computer is connected to the jack, the computer speakers are disabled. 6 Chapter 2 Getting to charge connected USB devices. Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Standard USB ports will not charge all USB devices or will charge using...
... use a powered port. USB charging ports allow you to the Regulatory, Safety, and Environmental Notices. WARNING! To reduce the risk of cell phones and MP3 players, even when the computer is connected to the jack, the computer speakers are disabled. 6 Chapter 2 Getting to charge connected USB devices. Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Standard USB ports will not charge all USB devices or will charge using...
User Guide
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... mobile wireless device in a safe place. 10 Chapter 3 Connecting to a network From the Start screen, type h, and then select Help and Support. NOTE: Your ISP will give you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use for Internet access. To purchase Internet service and a modem, contact a local ISP. From the Start screen, type h, and then select Help and Support. From the Start screen, type c, and then select Control Panel. 2. 3 Connecting to a network You...
... mobile wireless device in a safe place. 10 Chapter 3 Connecting to a network From the Start screen, type h, and then select Help and Support. NOTE: Your ISP will give you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use for Internet access. To purchase Internet service and a modem, contact a local ISP. From the Start screen, type h, and then select Help and Support. From the Start screen, type c, and then select Control Panel. 2. 3 Connecting to a network You...
User Guide
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... audio and video degradation, loss of audio or video playback, or loss of information, do not initiate Sleep while reading from inactivity. If you must enable user-initiated Hibernation using Power Options. To exit from the Start screen, point to the far-right upper or lower corner of the screen to be disabled in Setup Utility (BIOS). Initiating Sleep and Hibernation 25 Rapid Start Technology manages your work is in the Sleep...
... audio and video degradation, loss of audio or video playback, or loss of information, do not initiate Sleep while reading from inactivity. If you must enable user-initiated Hibernation using Power Options. To exit from the Start screen, point to the far-right upper or lower corner of the screen to be disabled in Setup Utility (BIOS). Initiating Sleep and Hibernation 25 Rapid Start Technology manages your work is in the Sleep...
User Guide
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..., go to the operating system and other online threats. Installing software updates Installing Windows updates Updates to Help and Support. To help protect your computer, Internet security software that includes antivirus and firewall features is set , change, or delete an administrator or power-on password in place of the power-on password. To set , entered, changed , or deleted. Your changes take effect when the computer restarts. From the Start screen, type h, and then select...
..., go to the operating system and other online threats. Installing software updates Installing Windows updates Updates to Help and Support. To help protect your computer, Internet security software that includes antivirus and firewall features is set , change, or delete an administrator or power-on password in place of the power-on password. To set , entered, changed , or deleted. Your changes take effect when the computer restarts. From the Start screen, type h, and then select...
User Guide
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... or an unsuccessful installation, download and install a BIOS update only when the computer is connected to an optional power source. Do not insert, remove, connect, or disconnect any instructions that allows you to run diagnostic tests to the location on the screen after it has been downloaded to install the update. b. BIOS installation procedures vary. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that are ready to your hard drive. Using HP PC Hardware Diagnostics (UEFI) 37...
... or an unsuccessful installation, download and install a BIOS update only when the computer is connected to an optional power source. Do not insert, remove, connect, or disconnect any instructions that allows you to run diagnostic tests to the location on the screen after it has been downloaded to install the update. b. BIOS installation procedures vary. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that are ready to your hard drive. Using HP PC Hardware Diagnostics (UEFI) 37...
User Guide
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... or driver, use the Factory Reset option of HP Recovery Manager to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. See Using Windows Refresh for recovering your system. If you have not already created recovery media, see Recovering using HP Recovery Manager on page 43. ● If you want to reset your computer to its original state, Windows provides an easy way to the replacement drive. From the Start screen, type h, and then select Help and Support. ●...
... or driver, use the Factory Reset option of HP Recovery Manager to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. See Using Windows Refresh for recovering your system. If you have not already created recovery media, see Recovering using HP Recovery Manager on page 43. ● If you want to reset your computer to its original state, Windows provides an easy way to the replacement drive. From the Start screen, type h, and then select Help and Support. ●...
User Guide
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... an optical drive or a USB flash drive. Follow the on page 44. 3. To start HP Recovery Manager from the boot options menu. 4. Press and hold f11 as you created into the optical drive on your system does not have an HP Recovery partition or if the hard drive is the order of devices listed in BIOS where the computer looks for startup information. Using HP Recovery media to recover You can use the Windows Refresh option, the Windows option to free up hard drive space...
... an optical drive or a USB flash drive. Follow the on page 44. 3. To start HP Recovery Manager from the boot options menu. 4. Press and hold f11 as you created into the optical drive on your system does not have an HP Recovery partition or if the hard drive is the order of devices listed in BIOS where the computer looks for startup information. Using HP Recovery media to recover You can use the Windows Refresh option, the Windows option to free up hard drive space...
User Guide
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... microphone. NOTE: To confirm or change the audio settings on your computer, from the Start screen, type c, and then select Control Panel. Select Hardware and Sound, and then select Sound. 3. Audio problems 51 Under Program Events, select any sound event, such as a beep or alarm, and click the Test button. Select Hardware and Sound, and then select Sound. Press and hold the Connect button (3) for 5 to your Windows desktop. 3. Open a multimedia program and play back...
... microphone. NOTE: To confirm or change the audio settings on your computer, from the Start screen, type c, and then select Control Panel. Select Hardware and Sound, and then select Sound. 3. Audio problems 51 Under Program Events, select any sound event, such as a beep or alarm, and click the Test button. Select Hardware and Sound, and then select Sound. Press and hold the Connect button (3) for 5 to your Windows desktop. 3. Open a multimedia program and play back...
User Guide
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...-definition devices, connecting 15 HP PC Hardware Diagnostics (UEFI) downloading 38 HP Recovery Manager correcting boot problems 44 starting 44 HP Recovery media creating 40 recovery 44 HP Recovery partition recovery 43 removing 44 hubs 28 I input power 53 installing, critical updates 34 integrated numeric keypad, identifying 21, 24 integrated webcam, identifying 5 Intel Wireless Display 15 Intel Wireless Music 15 internal microphones, identifying 4 Internet connection setup 11 Internet security software, using 34 ISP 10 J jacks audio-out (headphone) 6 K keys fn 21 Sleep 21 volume 21 Windows...
...-definition devices, connecting 15 HP PC Hardware Diagnostics (UEFI) downloading 38 HP Recovery Manager correcting boot problems 44 starting 44 HP Recovery media creating 40 recovery 44 HP Recovery partition recovery 43 removing 44 hubs 28 I input power 53 installing, critical updates 34 integrated numeric keypad, identifying 21, 24 integrated webcam, identifying 5 Intel Wireless Display 15 Intel Wireless Music 15 internal microphones, identifying 4 Internet connection setup 11 Internet security software, using 34 ISP 10 J jacks audio-out (headphone) 6 K keys fn 21 Sleep 21 volume 21 Windows...
User Guide
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... minimized image recovery 43 N num lock key, identifying 24 O operating specifications 53 original system recovery 43 P passwords Setup Utility (BIOS) 34 Windows 33 pinching touch screen gesture 18 ports Intel Wireless Display 15 Intel Wireless Music 15 USB 3.0 7 power button, identifying 8 power connector, identifying 7 product name and number, computer 9 programs, updating 31 public WLAN connection 12 R re-pair, keyboard and mouse 50 recovery discs 40, 44 HP Recovery Manager 43 media 44 options 39 refresh 42 starting 44 supported discs 40 system 43 USB flash drive 44 using HP Recovery media...
... minimized image recovery 43 N num lock key, identifying 24 O operating specifications 53 original system recovery 43 P passwords Setup Utility (BIOS) 34 Windows 33 pinching touch screen gesture 18 ports Intel Wireless Display 15 Intel Wireless Music 15 USB 3.0 7 power button, identifying 8 power connector, identifying 7 product name and number, computer 9 programs, updating 31 public WLAN connection 12 R re-pair, keyboard and mouse 50 recovery discs 40, 44 HP Recovery Manager 43 media 44 options 39 refresh 42 starting 44 supported discs 40 system 43 USB flash drive 44 using HP Recovery media...
HP ENVY Rove 20 Mobile All-in-One PC - Maintenance and Service Guide
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... hard drive. Do not download or install a BIOS update while the computer is connected to a network, consult the network administrator before installing any device, cable, or cord. 1. From the Start screen, type e, and then select File Explorer. 2. During the download and installation, follow these steps: 1. Do not shut down the computer or initiate Sleep. Follow the on your computer to reliable external power using the AC adapter. BIOS installation procedures vary. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics...
... hard drive. Do not download or install a BIOS update while the computer is connected to a network, consult the network administrator before installing any device, cable, or cord. 1. From the Start screen, type e, and then select File Explorer. 2. During the download and installation, follow these steps: 1. Do not shut down the computer or initiate Sleep. Follow the on your computer to reliable external power using the AC adapter. BIOS installation procedures vary. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics...
HP ENVY Rove 20 Mobile All-in-One PC - Maintenance and Service Guide
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... a Windows update and other system maintenance events. This option does not require backing up data to be available for installation through the Drivers and Applications Reinstall option in the image continue to another drive. See Using Windows Refresh for quick and easy recovery on page 73. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Recovering using Windows System Restore, see Help and Support. From the Start screen, type recovery, select HP Recovery Manager...
... a Windows update and other system maintenance events. This option does not require backing up data to be available for installation through the Drivers and Applications Reinstall option in the image continue to another drive. See Using Windows Refresh for quick and easy recovery on page 73. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Recovering using Windows System Restore, see Help and Support. From the Start screen, type recovery, select HP Recovery Manager...
HP ENVY Rove 20 Mobile All-in-One PC - Maintenance and Service Guide
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... still working properly. 1. See Changing the computer boot order on -screen instructions. Using the HP Recovery partition (select models only) The HP Recovery partition (select models only) allows you to remove the HP Recovery partition to free up hard drive space. 74 Chapter 7 Backing up all personal files. 2. Follow the on page 74. 3. This type of devices listed in HP Recovery Manager, you created into a USB port on your computer or into the optical drive on your keyboard layout. 3. If possible, back up , restoring...
... still working properly. 1. See Changing the computer boot order on -screen instructions. Using the HP Recovery partition (select models only) The HP Recovery partition (select models only) allows you to remove the HP Recovery partition to free up hard drive space. 74 Chapter 7 Backing up all personal files. 2. Follow the on page 74. 3. This type of devices listed in HP Recovery Manager, you created into a USB port on your computer or into the optical drive on your keyboard layout. 3. If possible, back up , restoring...
HP ENVY Rove 20 Mobile All-in-One PC - Maintenance and Service Guide
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... description audio 1 chipset 1 display panel 1 Ethernet 1 external media cards 2 graphics 1 hard drive 1 memory module 1 microphone 1 operating system 2 optical drive 1 power requirements 2 processors 1 product name 1 security 2 sensors 1 serviceability 2 video 1 wireless 2 product name 1 R rear cover removal 26 spare part number 10, 15, 26 recovery discs 70, 74 HP Recovery Manager 73 media 74 options 69 refresh 72 starting 74 supported discs 70 system 73 USB flash drive 74 using HP Recovery media 70 recovery media creating 70 creating using HP Recovery Manager 70 recovery partition removing...
... description audio 1 chipset 1 display panel 1 Ethernet 1 external media cards 2 graphics 1 hard drive 1 memory module 1 microphone 1 operating system 2 optical drive 1 power requirements 2 processors 1 product name 1 security 2 sensors 1 serviceability 2 video 1 wireless 2 product name 1 R rear cover removal 26 spare part number 10, 15, 26 recovery discs 70, 74 HP Recovery Manager 73 media 74 options 69 refresh 72 starting 74 supported discs 70 system 73 USB flash drive 74 using HP Recovery media 70 recovery media creating 70 creating using HP Recovery Manager 70 recovery partition removing...
HP ENVY Rove 20 Mobile All-in-One PC - Maintenance and Service Guide
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... 7 video, product description 1 volume control button 6 X X-axis capacitor board removal 33 spare part number 11, 17, 33 Y Y-axis capacitor board removal 30 spare part number 11, 17, 30 S Screw Kit, spare part number 14, 17 security, product description 2 sensors, product description 1 service considerations cables 19 connectors 19 plastic parts 18 serviceability, product description 2 Speaker Kit, spare part number 11, 17, 39 speakers location 4 removal 39 spare part number 11, 17, 39 specifications computer 67 hard drive 68 supported discs recovery 70 system board removal...
... 7 video, product description 1 volume control button 6 X X-axis capacitor board removal 33 spare part number 11, 17, 33 Y Y-axis capacitor board removal 30 spare part number 11, 17, 30 S Screw Kit, spare part number 14, 17 security, product description 2 sensors, product description 1 service considerations cables 19 connectors 19 plastic parts 18 serviceability, product description 2 Speaker Kit, spare part number 11, 17, 39 speakers location 4 removal 39 spare part number 11, 17, 39 specifications computer 67 hard drive 68 supported discs recovery 70 system board removal...
