Quick Setup Guide
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... on your computer. Troubleshooting and Maintenance Guide on your computer. Visit http://www.hp.com/supportvideos (English only) ● Learn how to driver updates. ● Read frequently asked questions. From the Start screen, type c, and then select Control Panel. 2. then select User guides. ●... Quick Setup (this Guide) ● Use the computer. ● Connect to http://www.hp.com/go /contactHP 1 For U.S. Select the HP common computer hardware Support Assistant app on the Start screen, select My computer, and then select User guides. ● See how-to videos about ...
... on your computer. Troubleshooting and Maintenance Guide on your computer. Visit http://www.hp.com/supportvideos (English only) ● Learn how to driver updates. ● Read frequently asked questions. From the Start screen, type c, and then select Control Panel. 2. then select User guides. ●... Quick Setup (this Guide) ● Use the computer. ● Connect to http://www.hp.com/go /contactHP 1 For U.S. Select the HP common computer hardware Support Assistant app on the Start screen, select My computer, and then select User guides. ● See how-to videos about ...
Quick Setup Guide
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... Environmental Notices Select the HP Support Assistant app on the Start screen. Safety & Comfort Guide Select the HP Support Assistant app on the Start screen, select My computer, and then select User guides. Select the HP Support Assistant app on the Start screen, select My computer, ...and then select User guides or visit http://www.hp.com/ergo. 2 Chapter 1 Getting information HP Support Assistant - Troubleshooting and Maintenance Guide Select the HP Support Assistant app on the Start screen, select My computer, and then select User guides. Maintains your computer. ...
... Environmental Notices Select the HP Support Assistant app on the Start screen. Safety & Comfort Guide Select the HP Support Assistant app on the Start screen, select My computer, and then select User guides. Select the HP Support Assistant app on the Start screen, select My computer, ...and then select User guides or visit http://www.hp.com/ergo. 2 Chapter 1 Getting information HP Support Assistant - Troubleshooting and Maintenance Guide Select the HP Support Assistant app on the Start screen, select My computer, and then select User guides. Maintains your computer. ...
Quick Setup Guide
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... outlet. The operating system and version are unobstructed and cabling is not in a grounded (earthed) outlet that is easily accessible at http://www.hp.com/ergo. 1. To reduce the risk of the CD or DVD drives. • The power supply is specifically labeled as well. be heavy...; The guide is currently running. (From the Start screen, type c, select Control Panel, select System and Security, and then select System. To reduce the risk of serious injury read the Safety & Comfort...
... outlet. The operating system and version are unobstructed and cabling is not in a grounded (earthed) outlet that is easily accessible at http://www.hp.com/ergo. 1. To reduce the risk of the CD or DVD drives. • The power supply is specifically labeled as well. be heavy...; The guide is currently running. (From the Start screen, type c, select Control Panel, select System and Security, and then select System. To reduce the risk of serious injury read the Safety & Comfort...
Quick Setup Guide
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...system. f. Click Download next to download. Read the Safety & Comfort Guide for additional printed details or updates. 5. Follow the on-screen instructions to install each update you already have issues connecting to install additional software programs or hardware devices. After you complete the initial computer...the Internet: 1. NOTE: If you might want to the Internet, see Internet access on the Start screen, select My computer, and then select User guides or visit http://www.hp.com/ergo. d. Sign up your computer model name and number in an unstable installation, infect the ...
...system. f. Click Download next to download. Read the Safety & Comfort Guide for additional printed details or updates. 5. Follow the on-screen instructions to install each update you already have issues connecting to install additional software programs or hardware devices. After you complete the initial computer...the Internet: 1. NOTE: If you might want to the Internet, see Internet access on the Start screen, select My computer, and then select User guides or visit http://www.hp.com/ergo. d. Sign up your computer model name and number in an unstable installation, infect the ...
Quick Setup Guide
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...again. From the Start screen type b, and then select HP Beats Audio to the Sub connector on -screen keyboard scroll lock, number lock, or caps lock are set. ● A settings screen lets you adjust color with Beats enabled. HP My Display TouchSmart Edition HP My Display TouchSmart Edition allows... and check for you are using the internal speakers, HP recommends connecting a matching HP subwoofer to view the Beats user interface. Your computer comes ready for updates. To experience the full capability of the application screen. button in the upper right hand corner of BEATS ...
...again. From the Start screen type b, and then select HP Beats Audio to the Sub connector on -screen keyboard scroll lock, number lock, or caps lock are set. ● A settings screen lets you adjust color with Beats enabled. HP My Display TouchSmart Edition HP My Display TouchSmart Edition allows... and check for you are using the internal speakers, HP recommends connecting a matching HP subwoofer to view the Beats user interface. Your computer comes ready for updates. To experience the full capability of the application screen. button in the upper right hand corner of BEATS ...
Quick Setup Guide
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... HDMI port. When a device is plugged into the HDMI port, the volume on the system. Press the menu button (the top button displayed). buttons on -screen menu displays. Using the HDMI port controls (select models only) The right side of your computer may contain an HDMI port and volume control buttons...
... HDMI port. When a device is plugged into the HDMI port, the volume on the system. Press the menu button (the top button displayed). buttons on -screen menu displays. Using the HDMI port controls (select models only) The right side of your computer may contain an HDMI port and volume control buttons...
Quick Setup Guide
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...rotate the ball-cover ring counterclockwise to avoid removing key caps and springs. 1. Disconnect the power cord from the lower-right corner of the screen. After the roller ball and rollers are completely dry, replace the ball and ballcover ring. spray the cleaner into the cloth, and then wipe... to display the charms toolbar, and then select Settings. CAUTION: Do not spray or place the cleaner directly on a soft cloth to clean the touch screen: 1. Do not use a low setting on a battery-powered vacuum mouse cleaner, to remove the ring and release the roller ball. 2. Vacuum between...
...rotate the ball-cover ring counterclockwise to avoid removing key caps and springs. 1. Disconnect the power cord from the lower-right corner of the screen. After the roller ball and rollers are completely dry, replace the ball and ballcover ring. spray the cleaner into the cloth, and then wipe... to display the charms toolbar, and then select Settings. CAUTION: Do not spray or place the cleaner directly on a soft cloth to clean the touch screen: 1. Do not use a low setting on a battery-powered vacuum mouse cleaner, to remove the ring and release the roller ball. 2. Vacuum between...
Quick Setup Guide
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... the number keypad. Press Ctrl+S simultaneously to save your changes in all open programs, press the Power button to your computer. Display (monitor) Symptom Screen is not detected. Press the Sleep button (select models only), or Esc on the keyboard or move using the arrow keys on the computer. Press... the Power button to make the screen display visible again. Cursor does not move the mouse to turn off Num Lock, so that the arrow keys on most-not all-programs). 3....
... the number keypad. Press Ctrl+S simultaneously to save your changes in all open programs, press the Power button to your computer. Display (monitor) Symptom Screen is not detected. Press the Sleep button (select models only), or Esc on the keyboard or move using the arrow keys on the computer. Press... the Power button to make the screen display visible again. Cursor does not move the mouse to turn off Num Lock, so that the arrow keys on most-not all-programs). 3....
Quick Setup Guide
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... examples; C 12 Chapter 5 Troubleshooting The receiver connection session times out after 20 minutes of the keyboard for 5 to 10 seconds until the LED on the screen. Click the left mouse button to reactivate it . your models might have a choice, use , and within 30 cm (12 inches) during initial setup or for...
... examples; C 12 Chapter 5 Troubleshooting The receiver connection session times out after 20 minutes of the keyboard for 5 to 10 seconds until the LED on the screen. Click the left mouse button to reactivate it . your models might have a choice, use , and within 30 cm (12 inches) during initial setup or for...
Quick Setup Guide
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...use the monitor front-panel Volume button to the Audio Out connector on the back of the computer. (Additional audio connectors are turned on -screen display (OSD) and ensure that audio is enabled and that the speakers are connected to an audio connector, not a Line In or headphone... connector. Ensure that the volume is very low or unsatisfactory. Speakers and sound 13 From the Start screen, type c, select Control Panel, and then select System and Security. 2. Unplug headphones if they are used for multiple-channel speakers.) Detached non-...
...use the monitor front-panel Volume button to the Audio Out connector on the back of the computer. (Additional audio connectors are turned on -screen display (OSD) and ensure that audio is enabled and that the speakers are connected to an audio connector, not a Line In or headphone... connector. Ensure that the volume is very low or unsatisfactory. Speakers and sound 13 From the Start screen, type c, select Control Panel, and then select System and Security. 2. Unplug headphones if they are used for multiple-channel speakers.) Detached non-...
Quick Setup Guide
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...Internet connection type. This is internal, try to factory defaults. ● System Recovery (see Updating device drivers, following). From the Start screen, type c, and then select Control Panel. 2. Verify that was in use before the software was installed. ● Reinstall the software program... (also called a network interface card, or NIC). If the antenna is the easiest (and software sometimes the best) way. Select the HP Support Assistant app on again. Symptom Possible solution I cannot connect to a local area network (LAN). A modem uses a standard telephone cable...
...Internet connection type. This is internal, try to factory defaults. ● System Recovery (see Updating device drivers, following). From the Start screen, type c, and then select Control Panel. 2. Verify that was in use before the software was installed. ● Reinstall the software program... (also called a network interface card, or NIC). If the antenna is the easiest (and software sometimes the best) way. Select the HP Support Assistant app on again. Symptom Possible solution I cannot connect to a local area network (LAN). A modem uses a standard telephone cable...
Quick Setup Guide
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Double-click the specific item (for example, HP DVD Writer 640b). 5. Select the Driver tab. 6. Or, to revert to an earlier version of a driver, select Roll Back Driver, and then follow the on the System Properties screen. 5. Select System and Security, select System, and then select System...and then in the System area, select Device Manager. 3. Close all open programs. 2. From the Start screen, type c, and then select Control Panel. 3. Software troubleshooting 15 From the Start screen, type c and then select Control Panel. 2. Microsoft System Restore If you have a problem that might...
Double-click the specific item (for example, HP DVD Writer 640b). 5. Select the Driver tab. 6. Or, to revert to an earlier version of a driver, select Roll Back Driver, and then follow the on the System Properties screen. 5. Select System and Security, select System, and then select System...and then in the System area, select Device Manager. 3. Close all open programs. 2. From the Start screen, type c, and then select Control Panel. 3. Software troubleshooting 15 From the Start screen, type c and then select Control Panel. 2. Microsoft System Restore If you have a problem that might...
Quick Setup Guide
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...have finished reinstalling, restart the computer. Under I need help immediately, select Software Program Reinstallation. 3. Select Next at the Welcome screen. 3. A list of installable programs in the Recovery Manager: 1. Check whether your factory-installed software programs or hardware drivers are damaged...a program using the Recovery Manager program (select models only). Select Software Program Reinstallation, and then select Next at the Welcome screen. You must restart the computer after recovering software programs or hardware drivers. Under Programs, select Uninstall a program. 4. NOTE:...
...have finished reinstalling, restart the computer. Under I need help immediately, select Software Program Reinstallation. 3. Select Next at the Welcome screen. 3. A list of installable programs in the Recovery Manager: 1. Check whether your factory-installed software programs or hardware drivers are damaged...a program using the Recovery Manager program (select models only). Select Software Program Reinstallation, and then select Next at the Welcome screen. You must restart the computer after recovering software programs or hardware drivers. Under Programs, select Uninstall a program. 4. NOTE:...
Quick Setup Guide
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...get the most from your computer. Don't forget to : http://www.hp.com/apac/register. From the Start screen, type s, and then select HP Support Information. For help 17 Before contacting the HP Customer Care Center, it's important to get help with qualified support ... support is covered for future reference. The first four items on the web, by using HP Support Information. From the Start screen, type h, and then select Help and Support. 2. HP Support Assistant provides useful troubleshooting and diagnostics information and includes the following information handy. ●...
...get the most from your computer. Don't forget to : http://www.hp.com/apac/register. From the Start screen, type s, and then select HP Support Information. For help 17 Before contacting the HP Customer Care Center, it's important to get help with qualified support ... support is covered for future reference. The first four items on the web, by using HP Support Information. From the Start screen, type h, and then select Help and Support. 2. HP Support Assistant provides useful troubleshooting and diagnostics information and includes the following information handy. ●...
Quick Setup Guide
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...reduce computer energy use without power management. This computer has HP Power Management Technology, which can help . Printed in the production of hours the LCD backlight is also designed for more energy efficient. Screen savers can also reduce the life of electronic waste responsibly ...has been an HP priority for maximum recyclability. HP computers keep energy needs to be easily dismantled and recycled as much as...
...reduce computer energy use without power management. This computer has HP Power Management Technology, which can help . Printed in the production of hours the LCD backlight is also designed for more energy efficient. Screen savers can also reduce the life of electronic waste responsibly ...has been an HP priority for maximum recyclability. HP computers keep energy needs to be easily dismantled and recycled as much as...
Troubleshooting and Maintenance Guide
Page 3
... dust, dirt, and heat 12 Cleaning the computer and monitor 12 Cleaning the computer vents ...13 Cleaning the keyboard and mouse ...13 Cleaning the touch screen (select models only 13 iii
... dust, dirt, and heat 12 Cleaning the computer and monitor 12 Cleaning the computer vents ...13 Cleaning the keyboard and mouse ...13 Cleaning the touch screen (select models only 13 iii
Troubleshooting and Maintenance Guide
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... Power button on page 3. When the cables connecting the computer to the external power source are plugged in the lower-right corner of the screen, and then select Restart. Connect the monitor to the computer, plug it in the lower-right corner of the computer should start up Windows...the computer for 5 or more information or for additional troubleshooting options, see the Quick Setup Guide that accompanies your computer, or visit http://www.hp.com/go/contactHP and search for 5 or more seconds to start up and is blank, the monitor might encounter while installing, starting up all...
... Power button on page 3. When the cables connecting the computer to the external power source are plugged in the lower-right corner of the screen, and then select Restart. Connect the monitor to the computer, plug it in the lower-right corner of the computer should start up Windows...the computer for 5 or more information or for additional troubleshooting options, see the Quick Setup Guide that accompanies your computer, or visit http://www.hp.com/go/contactHP and search for 5 or more seconds to start up and is blank, the monitor might encounter while installing, starting up all...
Troubleshooting and Maintenance Guide
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...computer. Press the space bar on the monitor. Keyboard and mouse (with your monitor. Unplug and reconnect the mouse cable to make the screen display visible again. Press the Power button on the keyboard or move the mouse to your computer. Inspect the monitor video connector for ...bent pins: ● If any of the monitor and to turn on the screen are fuzzy. 1. Select the resolution from Sleep mode. Check Power Settings. ● The computer might not have an internal fan.) Display (monitor)...
...computer. Press the space bar on the monitor. Keyboard and mouse (with your monitor. Unplug and reconnect the mouse cable to make the screen display visible again. Press the Power button on the keyboard or move the mouse to your computer. Inspect the monitor video connector for ...bent pins: ● If any of the monitor and to turn on the screen are fuzzy. 1. Select the resolution from Sleep mode. Check Power Settings. ● The computer might not have an internal fan.) Display (monitor)...
Troubleshooting and Maintenance Guide
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... Lock on the keyboard to 10 seconds until the LED on the underside of the receiver, and away from interference from a USB connector on the screen. 3. Push and hold the Connect button (B) on the receiver lights or stops flashing.
... Lock on the keyboard to 10 seconds until the LED on the underside of the receiver, and away from interference from a USB connector on the screen. 3. Push and hold the Connect button (B) on the receiver lights or stops flashing.
Troubleshooting and Maintenance Guide
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...non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not produce satisfactory sound. From the Start screen, type control panel, and then select Control Panel. 2. Verify that you connected the speakers to the computer Audio Line Out connector if you ...computer. (Additional audio connectors are connected to open the wizard, and then follow the on the back of the computer. From the Start screen, type control panel, select Control Panel, select Network and Internet, and then select Network and Sharing Center. 2. If the antenna is set...
...non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not produce satisfactory sound. From the Start screen, type control panel, and then select Control Panel. 2. Verify that you connected the speakers to the computer Audio Line Out connector if you ...computer. (Additional audio connectors are connected to open the wizard, and then follow the on the back of the computer. From the Start screen, type control panel, select Control Panel, select Network and Internet, and then select Network and Sharing Center. 2. If the antenna is set...