Network Guide
Page 3
Contents 1 Manage the printer on a network 3 HP Report page...3 Embedded Web server (EWS 6 Change wireless security settings 7 Configure the printer for a software firewall 8 Reset the printer to factory default settings 10 2 Troubleshoot a wireless connection 13 During software installation 13 After software installation 17 SecureEasySetup setup errors 18 3 Troubleshoot an Ethernet connection 21 During installation 21 After software installation 23 Network Guide 1
Contents 1 Manage the printer on a network 3 HP Report page...3 Embedded Web server (EWS 6 Change wireless security settings 7 Configure the printer for a software firewall 8 Reset the printer to factory default settings 10 2 Troubleshoot a wireless connection 13 During software installation 13 After software installation 17 SecureEasySetup setup errors 18 3 Troubleshoot an Ethernet connection 21 During installation 21 After software installation 23 Network Guide 1
Network Guide
Page 12
... assigned by the network. Launch the computer Internet browser, and then enter the printer URL listed on the HP Report page in the list of the printer is turned on the network, such as a last resort when troubleshooting the printer. 10 HP Deskjet 6980 series Under the DNS Address Configuration heading, enter the preferred and alternate DNS servers...
... assigned by the network. Launch the computer Internet browser, and then enter the printer URL listed on the HP Report page in the list of the printer is turned on the network, such as a last resort when troubleshooting the printer. 10 HP Deskjet 6980 series Under the DNS Address Configuration heading, enter the preferred and alternate DNS servers...
Network Guide
Page 15
... Wireless Access Point (WAP) is powered on. ● The printer is powered on, paper is crucial to successfully configuring the printer to operate on a wireless network. Network Guide 13 2 Troubleshoot a wireless connection During software installation During the software installation process, ...the setup wizard searches for the printer twice, once when the Ethernet cable is...
... Wireless Access Point (WAP) is powered on. ● The printer is powered on, paper is crucial to successfully configuring the printer to operate on a wireless network. Network Guide 13 2 Troubleshoot a wireless connection During software installation During the software installation process, ...the setup wizard searches for the printer twice, once when the Ethernet cable is...
Network Guide
Page 19
...to check the Network light as shown under Check the Network light on . If the printer still does not print, try the following tasks: - On the EWS, click the Networking tab. 4. For further troubleshooting information, see Embedded Web server (EWS) on page 6. 3. For help opening the... EWS, see the printer online user's guide installed on the wireless network after the printer is connected to the network and the printer software is installed on the HP Report page do one...
...to check the Network light as shown under Check the Network light on . If the printer still does not print, try the following tasks: - On the EWS, click the Networking tab. 4. For further troubleshooting information, see Embedded Web server (EWS) on page 6. 3. For help opening the... EWS, see the printer online user's guide installed on the wireless network after the printer is connected to the network and the printer software is installed on the HP Report page do one...
Network Guide
Page 23
3 Troubleshoot an Ethernet connection During installation The following solutions to connect the printer to the network: ● Disable any of the printer to the network. If the cable connections are secure, press the Report Page button on the front of the topics in this section: ● ...switch, or router is powered on. ● The printer is powered on, paper is not connected to print an HP Report page. The computer cannot find the printer If you are secure. Then try one of the printer. If the Network light is not illuminated, the printer is loaded in the In tray, and the...
3 Troubleshoot an Ethernet connection During installation The following solutions to connect the printer to the network: ● Disable any of the printer to the network. If the cable connections are secure, press the Report Page button on the front of the topics in this section: ● ...switch, or router is powered on. ● The printer is powered on, paper is not connected to print an HP Report page. The computer cannot find the printer If you are secure. Then try one of the printer. If the Network light is not illuminated, the printer is loaded in the In tray, and the...
Network Guide
Page 25
...Guide 23 For further troubleshooting information, see the printer online user's guide installed on the front of the printer. If the Network light is not illuminated, the printer is powered on the front of the printer are not illuminated or flashing. ● The printer is selected in the ... router is not connected to print an HP Report page. 2 The computer and the printer are secure. After software installation Printer does not print If the printer does not print, verify the following: ● The printer is loaded with paper. ● The printer is not experiencing a paper jam. ...
...Guide 23 For further troubleshooting information, see the printer online user's guide installed on the front of the printer. If the Network light is not illuminated, the printer is powered on the front of the printer are not illuminated or flashing. ● The printer is selected in the ... router is not connected to print an HP Report page. 2 The computer and the printer are secure. After software installation Printer does not print If the printer does not print, verify the following: ● The printer is loaded with paper. ● The printer is not experiencing a paper jam. ...
Setup Guide
Page 1
.... ᕢ Remove rear door and attach accessories 1 2 HP Deskjet 6980 Series Setup Guide 1 If you have connection problems during setup, see the "Troubleshooting a wireless connection" or "Troubleshooting an Ethernet connection" section of your computer. English Start here Follow these steps to set up the hardware and connect the HP Deskjet printer to the network or directly to your...
.... ᕢ Remove rear door and attach accessories 1 2 HP Deskjet 6980 Series Setup Guide 1 If you have connection problems during setup, see the "Troubleshooting a wireless connection" or "Troubleshooting an Ethernet connection" section of your computer. English Start here Follow these steps to set up the hardware and connect the HP Deskjet printer to the network or directly to your...
User Guide - Macintosh
Page 4
... Manually clean print cartridges 97 Maintain print cartridges 98 HP Printer Utility 99 11 Troubleshooting 101 Ethernet problems 101 Wireless communication problems 103 Printer does not print 107 Paper jam ...108 Paper problems 109 Paper mismatch 110 Printer is stalled 110 Print cartridge problems 111 Photos do ... 117 Print quality is poor 117 Document is misprinted 119 Problems with borderless documents 119 Error messages 123 Printer lights are on or flashing 124 Document prints slowly 126 If you continue to have problems 127 HP support process 127 2 HP Deskjet 6980 series
... Manually clean print cartridges 97 Maintain print cartridges 98 HP Printer Utility 99 11 Troubleshooting 101 Ethernet problems 101 Wireless communication problems 103 Printer does not print 107 Paper jam ...108 Paper problems 109 Paper mismatch 110 Printer is stalled 110 Print cartridge problems 111 Photos do ... 117 Print quality is poor 117 Document is misprinted 119 Problems with borderless documents 119 Error messages 123 Printer lights are on or flashing 124 Document prints slowly 126 If you continue to have problems 127 HP support process 127 2 HP Deskjet 6980 series
User Guide - Macintosh
Page 6
1 Welcome To find an answer to a question, select one of the following topics: ● Special features ● Get started ● Connect to the printer ● Print photos ● Print photos from a digital camera ● Print other documents ● Printing tips ● Printer software ● Maintenance ● Troubleshooting ● Optional accessories ● Supplies ● Specifications ● Environmental information 4 HP Deskjet 6980 series
1 Welcome To find an answer to a question, select one of the following topics: ● Special features ● Get started ● Connect to the printer ● Print photos ● Print photos from a digital camera ● Print other documents ● Printing tips ● Printer software ● Maintenance ● Troubleshooting ● Optional accessories ● Supplies ● Specifications ● Environmental information 4 HP Deskjet 6980 series
User Guide - Macintosh
Page 21
... Status light ● Report Page button ● Network light ● Wireless radio ● HP Report page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory default settings ● Troubleshooting ● Glossary Wireless networking basics The printer's built-in wireless communications feature allows you to connect computers and other and...
... Status light ● Report Page button ● Network light ● Wireless radio ● HP Report page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory default settings ● Troubleshooting ● Glossary Wireless networking basics The printer's built-in wireless communications feature allows you to connect computers and other and...
User Guide - Macintosh
Page 43
...default settings. ● No: Settings remain as a last resort when troubleshooting the printer. This should only be done as they are. Shows whether or not the printer is configured for the network. Resets the printer's Bluetooth settings to the factory default settings. ● Yes, reset Bluetooth...Reset Bluetooth Description The hardware address of the printer can print to its memory. Reset the printer to the factory default settings After the printer is visible to other Bluetooth devices can identify it . ● Low: The printer does not require a passkey. Note You ...
...default settings. ● No: Settings remain as a last resort when troubleshooting the printer. This should only be done as they are. Shows whether or not the printer is configured for the network. Resets the printer's Bluetooth settings to the factory default settings. ● Yes, reset Bluetooth...Reset Bluetooth Description The hardware address of the printer can print to its memory. Reset the printer to the factory default settings After the printer is visible to other Bluetooth devices can identify it . ● Low: The printer does not require a passkey. Note You ...
User Guide - Macintosh
Page 49
... most possible bandwidth. ● Network light ● Reports page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory default settings ● Troubleshooting ● Glossary Ethernet basics The printer's built-in order to communicate with one another in order to allow each connected to a network hub, switch, or router...
... most possible bandwidth. ● Network light ● Reports page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory default settings ● Troubleshooting ● Glossary Ethernet basics The printer's built-in order to communicate with one another in order to allow each connected to a network hub, switch, or router...
User Guide - Macintosh
Page 103
...HP Report page. If the HP Report page does not print, verify the following problems can occur with an Ethernet connection. 11 Troubleshooting ● Ethernet problems ● Wireless communication problems ● Printer does not print ● Paper jam ● Paper problems ● Paper mismatch ● Printer...with borderless documents ● Error messages ● Printer lights are on or flashing ● Document prints slowly ● If you continue to have problems ● HP support process Ethernet problems The following : ● The printer is set up and powered on. ● ...
...HP Report page. If the HP Report page does not print, verify the following problems can occur with an Ethernet connection. 11 Troubleshooting ● Ethernet problems ● Wireless communication problems ● Printer does not print ● Paper jam ● Paper problems ● Paper mismatch ● Printer...with borderless documents ● Error messages ● Printer lights are on or flashing ● Document prints slowly ● If you continue to have problems ● HP support process Ethernet problems The following : ● The printer is set up and powered on. ● ...
User Guide - Macintosh
Page 119
...are missing lines or dots or if streaks appear, the print cartridges might be cleaned. Check the printer properties Open the Page Setup dialog box and verify the following troubleshooting tips: ● Remove the adapter from its power source. 3. resolution cameras, such as those... software program that the correct paper for the printing application. Insert the Bluetooth wireless printer adapter in the printer. 4. Bluetooth wireless printer adapter is not working If the Bluetooth wireless printer adapter does not seem to produce a high-quality print. Print quality is on again...
...are missing lines or dots or if streaks appear, the print cartridges might be cleaned. Check the printer properties Open the Page Setup dialog box and verify the following troubleshooting tips: ● Remove the adapter from its power source. 3. resolution cameras, such as those... software program that the correct paper for the printing application. Insert the Bluetooth wireless printer adapter in the printer. 4. Bluetooth wireless printer adapter is not working If the Bluetooth wireless printer adapter does not seem to produce a high-quality print. Print quality is on again...
User Guide - Macintosh
Page 129
... life of purchase. (Service is free during the printer limited-warranty period. For Europe only: Contact your product - If you will be found in the reference guide. HP support process 1. Valuable product and troubleshooting information for up-to-date product information and expert... assistance, and includes the following features: - If your printer has a hardware failure, you will be quoted a service ...
... life of purchase. (Service is free during the printer limited-warranty period. For Europe only: Contact your product - If you will be found in the reference guide. HP support process 1. Valuable product and troubleshooting information for up-to-date product information and expert... assistance, and includes the following features: - If your printer has a hardware failure, you will be quoted a service ...
User Guide - Pre-Windows 2000
Page 4
... 117 Maintain print cartridges 118 Printer Toolbox 119 11 Troubleshooting 121 Ethernet problems 121 Wireless communication problems 123 Printer does not print 127 Paper jam ...128 Paper problems 129 Paper mismatch 130 Printer is stalled 131 Print cartridge problems 131 Photos do not print correctly 133 PictBridge problems 136 2 HP Deskjet 6980 series Banners ...86 CD/DVD...
... 117 Maintain print cartridges 118 Printer Toolbox 119 11 Troubleshooting 121 Ethernet problems 121 Wireless communication problems 123 Printer does not print 127 Paper jam ...128 Paper problems 129 Paper mismatch 130 Printer is stalled 131 Print cartridge problems 131 Photos do not print correctly 133 PictBridge problems 136 2 HP Deskjet 6980 series Banners ...86 CD/DVD...
User Guide - Pre-Windows 2000
Page 6
1 Welcome To find an answer to a question, select one of the following topics: ● Special features ● Get started ● Connect to the printer ● Print photos ● Print photos from a digital camera ● Print other documents ● Printing tips ● Printer software ● Maintenance ● Troubleshooting ● Optional accessories ● Supplies ● Specifications ● Environmental information 4 HP Deskjet 6980 series
1 Welcome To find an answer to a question, select one of the following topics: ● Special features ● Get started ● Connect to the printer ● Print photos ● Print photos from a digital camera ● Print other documents ● Printing tips ● Printer software ● Maintenance ● Troubleshooting ● Optional accessories ● Supplies ● Specifications ● Environmental information 4 HP Deskjet 6980 series
User Guide - Pre-Windows 2000
Page 21
...; Report Page button ● Network light ● Wireless radio ● HP Report page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory defaults ● Troubleshooting ● Glossary Wireless networking basics The printer's built-in Control Panel and delete the printers for the USB installation. Connect an Ethernet cable from the...
...; Report Page button ● Network light ● Wireless radio ● HP Report page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory defaults ● Troubleshooting ● Glossary Wireless networking basics The printer's built-in Control Panel and delete the printers for the USB installation. Connect an Ethernet cable from the...
User Guide - Pre-Windows 2000
Page 44
...Resetting the printer to its factory default settings might require you will also have to reconfigure the printer's security settings. This should only be done as a last resort when troubleshooting the printer. The printer's default settings...printer requires a passkey from the printer's memory for a network, its configuration settings are saved in its factory default settings will clear all the settings from the Bluetooth device before allowing the device to send a print job to it . Any Bluetooth device within range can print to the factory default settings: 42 HP Deskjet 6980...
...Resetting the printer to its factory default settings might require you will also have to reconfigure the printer's security settings. This should only be done as a last resort when troubleshooting the printer. The printer's default settings...printer requires a passkey from the printer's memory for a network, its configuration settings are saved in its factory default settings will clear all the settings from the Bluetooth device before allowing the device to send a print job to it . Any Bluetooth device within range can print to the factory default settings: 42 HP Deskjet 6980...
User Guide - Pre-Windows 2000
Page 49
... ● Reports page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory defaults ● Troubleshooting ● Glossary Ethernet basics The printer's built-in Ethernet feature allows you need for a wired network ● Install the printer on an Ethernet network For a description of the wireless radio. Hardware Hubs, switches, and...
... ● Reports page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory defaults ● Troubleshooting ● Glossary Ethernet basics The printer's built-in Ethernet feature allows you need for a wired network ● Install the printer on an Ethernet network For a description of the wireless radio. Hardware Hubs, switches, and...