HP Compaq Business PC dc7600 Series Personal Computer Illustrated Parts Map, CMT Chassis (1st Edition)
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...jumper on and run Computer Setup (F10 Setup Utility) to avoid losing it is resolved. To clear and reset the configuration, perform the following procedure: 1. Press the CMOS button located on power. Plug in order to reconfigure the system. Turn off the computer and any external ...enable the password features, repeat steps 1-3, then replace the jumper on the Documentation and Diagnostics CD. Allow the operating system to the Desktop Management Guide and the Computer Setup (F10) Utility Guide for PCI 12 Mouse 13 Coprocessor 14 Primary ATA (IDE) Controller Computer Diagnostic ...
...jumper on and run Computer Setup (F10 Setup Utility) to avoid losing it is resolved. To clear and reset the configuration, perform the following procedure: 1. Press the CMOS button located on power. Plug in order to reconfigure the system. Turn off the computer and any external ...enable the password features, repeat steps 1-3, then replace the jumper on the Documentation and Diagnostics CD. Allow the operating system to the Desktop Management Guide and the Computer Setup (F10) Utility Guide for PCI 12 Mouse 13 Coprocessor 14 Primary ATA (IDE) Controller Computer Diagnostic ...
HP Compaq dx 7200 and dc7600 Personal Computers, Technical Reference Guide, 1st Edition
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... memory, low byte/KB 2Eh-2Fh Checksum of security. These locations are reserved. Configuration Memory (CMOS) Map Function Location Function Real-time clock 24h System board ID Diagnostic status 25h System architecture data System reset code 26h Auxiliary peripheral configuration Diskette drive type 27h Speed control external drive Reserved 28h Expanded... tested Hard drive 1, primary controller 32h Century Hard drive 2, primary controller 33h Miscellaneous flags set by the operating system and application software. 4-20 www.hp.com Technical Reference Guide
... memory, low byte/KB 2Eh-2Fh Checksum of security. These locations are reserved. Configuration Memory (CMOS) Map Function Location Function Real-time clock 24h System board ID Diagnostic status 25h System architecture data System reset code 26h Auxiliary peripheral configuration Diskette drive type 27h Speed control external drive Reserved 28h Expanded... tested Hard drive 1, primary controller 32h Century Hard drive 2, primary controller 33h Miscellaneous flags set by the operating system and application software. 4-20 www.hp.com Technical Reference Guide
Troubleshooting Guide
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... Contacting Customer Support 2-46 A POST Error Messages POST Numeric Codes and Text Messages A-2 POST Diagnostic Front Panel LEDs and Audible Codes A-12 B Password Security and Resetting CMOS Resetting the Password Jumper B-2 Clearing and Resetting the CMOS B-3 Using the CMOS Button B-3 Using Computer Setup to Reset CMOS B-5 C Drive Protection System (DPS) Accessing DPS Through Computer Setup C-2 Index iv www...
... Contacting Customer Support 2-46 A POST Error Messages POST Numeric Codes and Text Messages A-2 POST Diagnostic Front Panel LEDs and Audible Codes A-12 B Password Security and Resetting CMOS Resetting the Password Jumper B-2 Clearing and Resetting the CMOS B-3 Using the CMOS Button B-3 Using Computer Setup to Reset CMOS B-5 C Drive Protection System (DPS) Accessing DPS Through Computer Setup C-2 Index iv www...
Troubleshooting Guide
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... beep once after a POST text message is displayed on the screen. Recommended Action 1. Flash the ROM if needed. 3. A-2 www.hp.com Troubleshooting Guide Verify the correct ROM. 2. Replace the system board. If the message disappears, there may be a problem with them... board option ROM checksum. 103-System Board Failure DMA or timers. Clear CMOS. (See Appendix B, "Password Security and Resetting CMOS.") 5. Replace the system board. 1. Clear CMOS. (See Appendix B, "Password Security and Resetting CMOS.") 2. The section also includes some text messages that have numeric codes associated...
... beep once after a POST text message is displayed on the screen. Recommended Action 1. Flash the ROM if needed. 3. A-2 www.hp.com Troubleshooting Guide Verify the correct ROM. 2. Replace the system board. If the message disappears, there may be a problem with them... board option ROM checksum. 103-System Board Failure DMA or timers. Clear CMOS. (See Appendix B, "Password Security and Resetting CMOS.") 5. Replace the system board. 1. Clear CMOS. (See Appendix B, "Password Security and Resetting CMOS.") 2. The section also includes some text messages that have numeric codes associated...
Troubleshooting Guide
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... remains. 2. Replace the system board. 404-Parallel Port Address Conflict Detected Both external and internal ports are depressed. 3. Replace the keyboard. 4. Clear CMOS. (See Appendix B, "Password Security and Resetting CMOS.") 3. Reconnect keyboard with computer turned off . 2. Reconnect keyboard with computer turned off . 2. Remove any parallel port expansion cards. 2. Replace keyboard.... Conflict with computer turned off. 2. Ensure that none of the keys are depressed. 4. Reconnect the keyboard with another device. Troubleshooting Guide www.hp.com A-5
... remains. 2. Replace the system board. 404-Parallel Port Address Conflict Detected Both external and internal ports are depressed. 3. Replace the keyboard. 4. Clear CMOS. (See Appendix B, "Password Security and Resetting CMOS.") 3. Reconnect keyboard with computer turned off . 2. Reconnect keyboard with computer turned off . 2. Remove any parallel port expansion cards. 2. Replace keyboard.... Conflict with computer turned off. 2. Ensure that none of the keys are depressed. 4. Reconnect the keyboard with another device. Troubleshooting Guide www.hp.com A-5
Troubleshooting Guide
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...malfunctioned. 1. Replace CPU or chassis fan. Enter Computer Setup and reset the IRQ in Advanced > Onboard Devices. 501-Display Adapter Failure Graphics display controller. 1. Clear CMOS. (See Appendix B, "Password Security and Resetting CMOS.") 3. Reflash the system ROM with another device. Verify monitor ... fan. 514-CPU or Chassis Fan not Detected CPU or chassis fan is attached and turned on. 4. A-6 www.hp.com Troubleshooting Guide POST Error Messages Numeric Codes and Text Messages (Continued) Code/Message Probable Cause Recommended Action 411-Network Interface...
...malfunctioned. 1. Replace CPU or chassis fan. Enter Computer Setup and reset the IRQ in Advanced > Onboard Devices. 501-Display Adapter Failure Graphics display controller. 1. Clear CMOS. (See Appendix B, "Password Security and Resetting CMOS.") 3. Reflash the system ROM with another device. Verify monitor ... fan. 514-CPU or Chassis Fan not Detected CPU or chassis fan is attached and turned on. 4. A-6 www.hp.com Troubleshooting Guide POST Error Messages Numeric Codes and Text Messages (Continued) Code/Message Probable Cause Recommended Action 411-Network Interface...
Troubleshooting Guide
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... system board if minimal graphics degrading is not working properly and will be disabled. Run Computer Setup. 2. Clear CMOS. (See Appendix B, "Password Security and Resetting CMOS.") 610-External Storage Device Failure External tape drive not connected. Reinstall tape drive or press F1 and allow system...No action required. 917-Front Audio Not Connected Front audio harness has been detached or unseated from motherboard. Troubleshooting Guide www.hp.com A-7 Replace the system board. 605-Diskette Drive Type Error Mismatch in Advanced > Onboard Devices. 660-Display cache is ...
... system board if minimal graphics degrading is not working properly and will be disabled. Run Computer Setup. 2. Clear CMOS. (See Appendix B, "Password Security and Resetting CMOS.") 610-External Storage Device Failure External tape drive not connected. Reinstall tape drive or press F1 and allow system...No action required. 917-Front Audio Not Connected Front audio harness has been detached or unseated from motherboard. Troubleshooting Guide www.hp.com A-7 Replace the system board. 605-Diskette Drive Type Error Mismatch in Advanced > Onboard Devices. 660-Display cache is ...
Troubleshooting Guide
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... Appendix B, "Password Security and Resetting CMOS.") 3. Clear CMOS. (See Appendix B, "Password Security and Resetting CMOS.") 3. Reconnect or replace front USB harness. 919-Multi-Bay Riser not Connected Riser card has been removed or has not been reinstalled ...serial ports are assigned to an x1. Reconfigure card resources and/or run Computer Setup or Windows utilities. Try rebooting the system. A-8 www.hp.com Troubleshooting Guide POST Error Messages Numeric Codes and Text Messages (Continued) Code/Message Probable Cause Recommended Action 918-Front USB Not Connected Front ...
... Appendix B, "Password Security and Resetting CMOS.") 3. Clear CMOS. (See Appendix B, "Password Security and Resetting CMOS.") 3. Reconnect or replace front USB harness. 919-Multi-Bay Riser not Connected Riser card has been removed or has not been reinstalled ...serial ports are assigned to an x1. Reconfigure card resources and/or run Computer Setup or Windows utilities. Try rebooting the system. A-8 www.hp.com Troubleshooting Guide POST Error Messages Numeric Codes and Text Messages (Continued) Code/Message Probable Cause Recommended Action 918-Front USB Not Connected Front ...
Troubleshooting Guide
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... Device IRQ address conflicts with another device. Apply hard drive firmware patch if applicable. (Available at www.hp.com/support.) 3. Enter Computer Setup and reset the IRQ in Advanced > Onboard Devices. 1203-Game Port Address Conflict Detected Device IRQ address conflicts with... another device. Clear CMOS. (See Appendix B, "Password Security and Resetting CMOS.") 3. Ensure the MultiBay device is about to same IRQ. 1. POST Error Messages Numeric Codes and Text Messages...
... Device IRQ address conflicts with another device. Apply hard drive firmware patch if applicable. (Available at www.hp.com/support.) 3. Enter Computer Setup and reset the IRQ in Advanced > Onboard Devices. 1203-Game Port Address Conflict Detected Device IRQ address conflicts with... another device. Clear CMOS. (See Appendix B, "Password Security and Resetting CMOS.") 3. Ensure the MultiBay device is about to same IRQ. 1. POST Error Messages Numeric Codes and Text Messages...
Troubleshooting Guide
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...Troubleshooting Guide www.hp.com B-1 This computer supports two security password features that password so you can gain access to the information on the computer: ■ Resetting the password jumper ■ Using the Clear CMOS button Ä CAUTION: Pushing the CMOS button will reset CMOS values to factory ...the setup password will erase any user can access all the information on the computer except Computer Setup. B Password Security and Resetting CMOS This computer supports security password features, which can be used in place of the power-on password as an override to log...
...Troubleshooting Guide www.hp.com B-1 This computer supports two security password features that password so you can gain access to the information on the computer: ■ Resetting the password jumper ■ Using the Clear CMOS button Ä CAUTION: Pushing the CMOS button will reset CMOS values to factory ...the setup password will erase any user can access all the information on the computer except Computer Setup. B Password Security and Resetting CMOS This computer supports security password features, which can be used in place of the power-on password as an override to log...
Troubleshooting Guide
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Password Security and Resetting CMOS Resetting the Password Jumper To disable the power-on or setup password features, or to drain the system of any external devices, and disconnect the power ... CD for that it can be easily identified. Remove the computer cover or access panel. 4. Remove the jumper from www.hp.com/support. 5. Replace the computer cover or access panel. 7. B-2 www.hp.com Troubleshooting Guide Shut down the operating system properly, then turn off . Place the jumper on or setup passwords, complete...
Password Security and Resetting CMOS Resetting the Password Jumper To disable the power-on or setup password features, or to drain the system of any external devices, and disconnect the power ... CD for that it can be easily identified. Remove the computer cover or access panel. 4. Remove the jumper from www.hp.com/support. 5. Replace the computer cover or access panel. 7. B-2 www.hp.com Troubleshooting Guide Shut down the operating system properly, then turn off . Place the jumper on or setup passwords, complete...
Troubleshooting Guide
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...disconnect the power cord can damage the electronic components of static electricity by briefly touching a grounded metal object. Troubleshooting Guide www.hp.com B-3 Establish the new passwords in the computer and turn on the Documentation and Diagnostics CD for more information. To establish... instructions. Allow the operating system to the Computer Setup (F10) Utility Guide on power. Password Security and Resetting CMOS 8. Using the CMOS Button 1. This clears the current passwords and disables the password features. 9. Plug in Computer Setup. Refer to start. Clearing...
...disconnect the power cord can damage the electronic components of static electricity by briefly touching a grounded metal object. Troubleshooting Guide www.hp.com B-3 Establish the new passwords in the computer and turn on the Documentation and Diagnostics CD for more information. To establish... instructions. Allow the operating system to the Computer Setup (F10) Utility Guide on power. Password Security and Resetting CMOS 8. Using the CMOS Button 1. This clears the current passwords and disables the password features. 9. Plug in Computer Setup. Refer to start. Clearing...
Troubleshooting Guide
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Back up the CMOS settings. 4. B-4 www.hp.com Troubleshooting Guide Replace the computer cover or access panel. CMOS button ✎ For assistance locating the CMOS button and other system board components, see the Illustrated Parts Map (IPM) for five seconds. ✎ Make sure ...Computer Setup. Locate, press, and hold the CMOS button in case they are needed later. It is connected. Password Security and Resetting CMOS 3. Remove the computer cover or access panel. Ä CAUTION: Pushing the CMOS button will not clear CMOS if the power cord is important to factory ...
Back up the CMOS settings. 4. B-4 www.hp.com Troubleshooting Guide Replace the computer cover or access panel. CMOS button ✎ For assistance locating the CMOS button and other system board components, see the Illustrated Parts Map (IPM) for five seconds. ✎ Make sure ...Computer Setup. Locate, press, and hold the CMOS button in case they are needed later. It is connected. Password Security and Resetting CMOS 3. Remove the computer cover or access panel. Ä CAUTION: Pushing the CMOS button will not clear CMOS if the power cord is important to factory ...
Troubleshooting Guide
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...Desktop Management Guide on the Documentation and Diagnostics CD for further instructions on again, to access the utility. Press Enter to Reset CMOS To reset CMOS... through Computer Setup, you must first access the Computer Setup Utilities menu. See the Desktop...reset CMOS to the factory default settings first set time and date, then use the arrow keys or the Tab key to reset... your passwords and any special system setups along with the date and time. Reconnect the external devices. 7. This resets...Password Security and Resetting CMOS 6. For instructions...
...Desktop Management Guide on the Documentation and Diagnostics CD for further instructions on again, to access the utility. Press Enter to Reset CMOS To reset CMOS... through Computer Setup, you must first access the Computer Setup Utilities menu. See the Desktop...reset CMOS to the factory default settings first set time and date, then use the arrow keys or the Tab key to reset... your passwords and any special system setups along with the date and time. Reconnect the external devices. 7. This resets...Password Security and Resetting CMOS 6. For instructions...
Troubleshooting Guide
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... audio problems 2-23 B battery, replacing 2-6 beep codes A-12 blank screen 2-18 booting options Full Boot A-1 Quick Boot A-1 C CD-ROM or DVD problems 2-39 CMOS backing up B-1 button B-1, B-3 clearing and resetting B-3 Customer Support 2-2, 2-46 D date and time display 2-6 diagnostics utility 1-1 diskette problems 2-12 Drive Key problems 2-41 Drive Protection System (DPS) C-1 E error codes... blinking power A-12 blinking PS/2 keyboard A-12 M memory error codes A-4 solving problems 2-37 monitor blank screen 2-18 blurry video 2-20 checking connections 2-5 Troubleshooting Guide www.hp.com Index-1
... audio problems 2-23 B battery, replacing 2-6 beep codes A-12 blank screen 2-18 booting options Full Boot A-1 Quick Boot A-1 C CD-ROM or DVD problems 2-39 CMOS backing up B-1 button B-1, B-3 clearing and resetting B-3 Customer Support 2-2, 2-46 D date and time display 2-6 diagnostics utility 1-1 diskette problems 2-12 Drive Key problems 2-41 Drive Protection System (DPS) C-1 E error codes... blinking power A-12 blinking PS/2 keyboard A-12 M memory error codes A-4 solving problems 2-37 monitor blank screen 2-18 blurry video 2-20 checking connections 2-5 Troubleshooting Guide www.hp.com Index-1
Troubleshooting Guide
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...17, A-9 N network problems 2-33 numeric codes A-2 O optical drive problems 2-39 P password clearing B-1 features B-1 power-on B-1 resetting jumper B-2 setup B-1 POST enabling error messages A-1 error messages A-1 power supply problems 2-10 power-on password B-1 printer problems 2-26 ...network 2-33 optical drives 2-39 power supply 2-10 printer 2-26 processor 2-38 software 2-45 processor problems 2-38 Q Quick Boot A-1 R resetting CMOS B-1 password jumper B-1 RTC battery A-3 S security password B-1 setup password B-1 software problems 2-45 protecting 1-8 restoring 1-8 system board, error codes A-2...
...17, A-9 N network problems 2-33 numeric codes A-2 O optical drive problems 2-39 P password clearing B-1 features B-1 power-on B-1 resetting jumper B-2 setup B-1 POST enabling error messages A-1 error messages A-1 power supply problems 2-10 power-on password B-1 printer problems 2-26 ...network 2-33 optical drives 2-39 power supply 2-10 printer 2-26 processor 2-38 software 2-45 processor problems 2-38 Q Quick Boot A-1 R resetting CMOS B-1 password jumper B-1 RTC battery A-3 S security password B-1 setup password B-1 software problems 2-45 protecting 1-8 restoring 1-8 system board, error codes A-2...
Computer Setup (F10) Utility Guide
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...you have made changes that you want applied, select Ignore Changes and Exit. ❏ To reset to turn the computer power OFF while the BIOS is saving the Computer Setup (F10) changes because the CMOS could become corrupted. It is turned on or restart the computer. Use the arrow (left ...and right) keys to the Computer Setup Utilities menu, press Esc. 6. Computer Setup (F10) Utility Guide www.hp.com 3 A choice of five headings appears in ...
...you have made changes that you want applied, select Ignore Changes and Exit. ❏ To reset to turn the computer power OFF while the BIOS is saving the Computer Setup (F10) changes because the CMOS could become corrupted. It is turned on or restart the computer. Use the arrow (left ...and right) keys to the Computer Setup Utilities menu, press Esc. 6. Computer Setup (F10) Utility Guide www.hp.com 3 A choice of five headings appears in ...