Setup Guide
Page 2
... the control panel to appear. c. Press the Print Photo button on your images and videos. Do not plug the USB cable into the computer. English © 2008 Hewlett-Packard Development Company, L.P. Mac A Explore the features Now that your HP Photosmart software program is not included. Insert the CD and follow the onscreen instructions. Connect the USB cable to any USB port on the back of your HP device. B a. Insert the memory card from a memory card Problem: (Windows...
... the control panel to appear. c. Press the Print Photo button on your images and videos. Do not plug the USB cable into the computer. English © 2008 Hewlett-Packard Development Company, L.P. Mac A Explore the features Now that your HP Photosmart software program is not included. Insert the CD and follow the onscreen instructions. Connect the USB cable to any USB port on the back of your HP device. B a. Insert the memory card from a memory card Problem: (Windows...
Basics Guide
Page 6
... envelopes. Raise the output tray to its outermost position. 4 HP Photosmart overview Slide the paper-width guide to load paper into the main input tray. Setup Guide The Setup Guide provides instructions for setting up and using the software you follow the onscreen instructions. • Macintosh: Click Help > Mac Help > Library > HP Product Help. Load paper You can get help and support from the HP Web site at www.hp.com/support. If you have Internet access, you have problems during setup, see Troubleshooting...
... envelopes. Raise the output tray to its outermost position. 4 HP Photosmart overview Slide the paper-width guide to load paper into the main input tray. Setup Guide The Setup Guide provides instructions for setting up and using the software you follow the onscreen instructions. • Macintosh: Click Help > Mac Help > Library > HP Product Help. Load paper You can get help and support from the HP Web site at www.hp.com/support. If you have Internet access, you have problems during setup, see Troubleshooting...
Basics Guide
Page 16
..., and then click Contact HP for information on calling for technical support. Solution 2: Reset the product Solution: Turn off . Cause: You pressed the On button too quickly. Or, try the next solution. Go to : www.hp.com/support. Solution 4: Contact HP to replace the power supply Solution: Contact HP support to both the product and the power adapter. Troubleshooting and support 14 Troubleshooting and support If this did not solve...
..., and then click Contact HP for information on calling for technical support. Solution 2: Reset the product Solution: Turn off . Cause: You pressed the On button too quickly. Or, try the next solution. Go to : www.hp.com/support. Solution 4: Contact HP to replace the power supply Solution: Contact HP support to both the product and the power adapter. Troubleshooting and support 14 Troubleshooting and support If this did not solve...
Basics Guide
Page 22
...; Do not clean the print head unnecessarily. Visit the HP online support Web site at www.hp.com/support. It is available to qualified online support specialists • Software and driver updates for the product • Valuable product and troubleshooting information for up-to-date device information and expert assistance and includes the following features: • Fast access to all HP customers. Call HP support. Check the documentation that are available...
...; Do not clean the print head unnecessarily. Visit the HP online support Web site at www.hp.com/support. It is available to qualified online support specialists • Software and driver updates for the product • Valuable product and troubleshooting information for up-to-date device information and expert assistance and includes the following features: • Fast access to all HP customers. Call HP support. Check the documentation that are available...
User Guide
Page 10
... problems during setup, check the Setup Guide for basic tasks, troubleshooting tips, and technical information. You will learn how to load paper, load a CD/DVD, insert a memory card, and replace the ink cartridges. If you can get help and support from the HP Web site. This Web site offers technical support, drivers, supplies, and ordering information. Basics Guide The Basics Guide contains an overview of the HP Photosmart. • The Troubleshooting section provides information about setting...
... problems during setup, check the Setup Guide for basic tasks, troubleshooting tips, and technical information. You will learn how to load paper, load a CD/DVD, insert a memory card, and replace the ink cartridges. If you can get help and support from the HP Web site. This Web site offers technical support, drivers, supplies, and ordering information. Basics Guide The Basics Guide contains an overview of the HP Photosmart. • The Troubleshooting section provides information about setting...
User Guide
Page 33
... Windows Help. Some of most software applications. Usually, you set the paper size in the input tray. 2. This means that opens the Properties dialog box. However, if you are using custom-size paper, or if you used to use from the File menu in the Properties dialog box before printing. Click the Features tab. 6. Chapter 7 Make the HP Photosmart the default printer You can set the HP Photosmart as the default printer to create your software application, this button...
... Windows Help. Some of most software applications. Usually, you set the paper size in the input tray. 2. This means that opens the Properties dialog box. However, if you are using custom-size paper, or if you used to use from the File menu in the Properties dialog box before printing. Click the Features tab. 6. Chapter 7 Make the HP Photosmart the default printer You can set the HP Photosmart as the default printer to create your software application, this button...
User Guide
Page 35
... appropriate print quality setting for your software application, click Print. 3. On the File menu in your project. 7. Click the button that opens the Properties dialog box. However, if you are using custom-size or special HP paper, or if you cannot set the page orientation in the software application you have paper loaded in the Properties dialog box before printing. Make sure the product is the selected printer. 4. To select a print speed or quality...
... appropriate print quality setting for your software application, click Print. 3. On the File menu in your project. 7. Click the button that opens the Properties dialog box. However, if you are using custom-size or special HP paper, or if you cannot set the page orientation in the software application you have paper loaded in the Properties dialog box before printing. Make sure the product is the selected printer. 4. To select a print speed or quality...
User Guide
Page 60
...; Clean the HP Photosmart • Turn off the HP Photosmart Work with ink cartridges 59 CAUTION: Wait until the On light turns off the HP Photosmart, the print carriage might need to perform some simple maintenance procedures and, when prompted by pressing the On button located on ink cartridges and the print head • Check the estimated ink levels • Replace the ink cartridges • Clean the print head • Align the print head • Remove ink from time to the correct position causing problems with the ink cartridges and print quality issues...
...; Clean the HP Photosmart • Turn off the HP Photosmart Work with ink cartridges 59 CAUTION: Wait until the On light turns off the HP Photosmart, the print carriage might need to perform some simple maintenance procedures and, when prompted by pressing the On button located on ink cartridges and the print head • Check the estimated ink levels • Replace the ink cartridges • Clean the print head • Align the print head • Remove ink from time to the correct position causing problems with the ink cartridges and print quality issues...
User Guide
Page 65
... of paper. Related topics "Align the print head" on page 64 Align the print head The product automatically aligns the print head during the initial setup. Load letter, A4, or legal unused plain white paper into the input tray. 2. To clean the print head from the HP Photosmart Software 1. NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. To align the printer from the HP Photosmart Software 1. This process uses ink to attempt to use one sheet of paper, and uses an...
... of paper. Related topics "Align the print head" on page 64 Align the print head The product automatically aligns the print head during the initial setup. Load letter, A4, or legal unused plain white paper into the input tray. 2. To clean the print head from the HP Photosmart Software 1. NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. To align the printer from the HP Photosmart Software 1. This process uses ink to attempt to use one sheet of paper, and uses an...
User Guide
Page 66
... "Clean the print head" on page 64. Print and evaluate a self-test report If you replace the ink cartridges. Load letter or A4 unused plain white paper into the fabric. If the color blocks still show print quality problems after cleaning the print head, align the product using the procedure described in cold water and use cold water to remove ink from your product, including the ink cartridges. The product prints a test page, aligns the print head, and calibrates the printer. CAUTION: Always use sudsy...
... "Clean the print head" on page 64. Print and evaluate a self-test report If you replace the ink cartridges. Load letter or A4 unused plain white paper into the fabric. If the color blocks still show print quality problems after cleaning the print head, align the product using the procedure described in cold water and use cold water to remove ink from your product, including the ink cartridges. The product prints a test page, aligns the print head, and calibrates the printer. CAUTION: Always use sudsy...
User Guide
Page 80
... start the Setup program. NOTE: It is incomplete, or if you connected the USB cable to the computer before prompted by clicking Start, pointing to uninstall and then reinstall the software. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Occasionally, TSR's prevent the HP software from your installation is important that came with the HP Photosmart. On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). 2. In Windows...
... start the Setup program. NOTE: It is incomplete, or if you connected the USB cable to the computer before prompted by clicking Start, pointing to uninstall and then reinstall the software. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Occasionally, TSR's prevent the HP software from your installation is important that came with the HP Photosmart. On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). 2. In Windows...
User Guide
Page 87
... using genuine HP ink cartridges • Solution 2: Check the ink cartridges • Solution 3: Check the print settings • Solution 4: Check the paper type • Solution 5: Clean the print head • Solution 6: Contact HP support Solution 1: Make sure you might need to be covered under warranty. Chapter 11 Ink is not filling the text or graphics completely Try the following solutions if the ink is a problem with HP printers to help you purchased genuine HP ink cartridges, go /anticounterfeit Cause: Non-HP ink cartridges...
... using genuine HP ink cartridges • Solution 2: Check the ink cartridges • Solution 3: Check the print settings • Solution 4: Check the paper type • Solution 5: Clean the print head • Solution 6: Contact HP support Solution 1: Make sure you might need to be covered under warranty. Chapter 11 Ink is not filling the text or graphics completely Try the following solutions if the ink is a problem with HP printers to help you purchased genuine HP ink cartridges, go /anticounterfeit Cause: Non-HP ink cartridges...
User Guide
Page 103
... your different software applications. To check the printer driver status 1. If the status is performing another task. If this did not solve the issue, try the next solution. TIP: You can set the product as printing a photo or performing printer maintenance, your software application. Cause: The status of the following: • Disconnect the USB cable from the queue Solution: A print job might have selected the correct printer in the...
... your different software applications. To check the printer driver status 1. If the status is performing another task. If this did not solve the issue, try the next solution. TIP: You can set the product as printing a photo or performing printer maintenance, your software application. Cause: The status of the following: • Disconnect the USB cable from the queue Solution: A print job might have selected the correct printer in the...
User Guide
Page 113
... first. Chapter 11 A blank page came out while printing Try the following solutions to print on photo paper. Cause: The document you print a borderless print job. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is blinking • The Attention light blinks when I print a photo Solution: Make sure you load photo paper in the input tray, remove the paper, tap the stack of paper. Memory card troubleshooting Use this did not...
... first. Chapter 11 A blank page came out while printing Try the following solutions to print on photo paper. Cause: The document you print a borderless print job. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is blinking • The Attention light blinks when I print a photo Solution: Make sure you load photo paper in the input tray, remove the paper, tap the stack of paper. Memory card troubleshooting Use this did not...
User Guide
Page 132
... the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP: On the Windows taskbar, click Start, click Control Panel, and then click Printers and Faxes. 2. To verify the print driver 1. Cause: The USB cable needed to be set to use a DOT4 or the USB00X (where X is highlighted and has a check mark next to it is turned on , try the next solution. The default printer has a check mark in a black...
... the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP: On the Windows taskbar, click Start, click Control Panel, and then click Printers and Faxes. 2. To verify the print driver 1. Cause: The USB cable needed to be set to use a DOT4 or the USB00X (where X is highlighted and has a check mark next to it is turned on , try the next solution. The default printer has a check mark in a black...
User Guide
Page 135
... following solutions to install the HP Photosmart Software. 3. To install the HP Photosmart Software 1. Solution 3: Turn on the computer Solution: Turn on the product. If it is successful from the product to your computer Solution 1: Install the HP Photosmart Software Solution: Install the HP Photosmart Software that application for support. Click File, and then click Print. 4. When prompted, click Install More Software to resolve the issue. d. Type a few characters of that came with the print driver correctly.
... following solutions to install the HP Photosmart Software. 3. To install the HP Photosmart Software 1. Solution 3: Turn on the computer Solution: Turn on the product. If it is successful from the product to your computer Solution 1: Install the HP Photosmart Software Solution: Install the HP Photosmart Software that application for support. Click File, and then click Print. 4. When prompted, click Install More Software to resolve the issue. d. Type a few characters of that came with the print driver correctly.
User Guide
Page 179
... ink cartridges. Solutions are setting up the product for the first time, make sure you follow the instructions in order, with the most likely solution first. Cause: The genuine HP ink cartridge was previously used cartridge is installed, check the print quality. To reinstall the print head 1. If the first solution does not solve the problem, continue trying the remaining solutions until the door locks into place. 178 Troubleshooting Troubleshooting...
... ink cartridges. Solutions are setting up the product for the first time, make sure you follow the instructions in order, with the most likely solution first. Cause: The genuine HP ink cartridge was previously used cartridge is installed, check the print quality. To reinstall the print head 1. If the first solution does not solve the problem, continue trying the remaining solutions until the door locks into place. 178 Troubleshooting Troubleshooting...
User Guide
Page 218
... sprays inside HP Photosmart 112 streaks on the back of paper 95 ink cartridges check ink levels 60 damaged 158 error message 193 error messages 148 HP ink depleted 177 incompatible 157 incorrect 157, 193 low on 1, print 45 4 x 6 inch (10 x 15 cm) borderless photos print 38 5 x 7 inch photo paper, load 20 A A4 paper, load 18 addresses, print 48 after the support period 205 align printer 64 B booklet printing 43 borderless photos print 38 print from memory card 53, 54 brightness, change in print 35 buttons, control panel 6 C cancel button 6 print job 50 carriage jam 124...
... sprays inside HP Photosmart 112 streaks on the back of paper 95 ink cartridges check ink levels 60 damaged 158 error message 193 error messages 148 HP ink depleted 177 incompatible 157 incorrect 157, 193 low on 1, print 45 4 x 6 inch (10 x 15 cm) borderless photos print 38 5 x 7 inch photo paper, load 20 A A4 paper, load 18 addresses, print 48 after the support period 205 align printer 64 B booklet printing 43 borderless photos print 38 print from memory card 53, 54 brightness, change in print 35 buttons, control panel 6 C cancel button 6 print job 50 carriage jam 124...
User Guide
Page 219
... photo paper 20 5 x 7 inch photo paper 20 A4 paper 18 envelopes 23 full-size paper 18 greeting cards 24 Hagaki 21 index cards 21 iron-on transfers 24 labels 24 legal paper 18 letter paper 18 postcards 21 transparencies 24 M maintenance align printer 64 check ink levels 60 clean print head 64 replace ink cartridges 61 self-test report 65 margins incorrect 108 text or graphic cut off 110 media. replace 61 tips 59 ink levels, check 60 ink supplies purchase 67 ink, removing ink from DPOF file...
... photo paper 20 5 x 7 inch photo paper 20 A4 paper 18 envelopes 23 full-size paper 18 greeting cards 24 Hagaki 21 index cards 21 iron-on transfers 24 labels 24 legal paper 18 letter paper 18 postcards 21 transparencies 24 M maintenance align printer 64 check ink levels 60 clean print head 64 replace ink cartridges 61 self-test report 65 margins incorrect 108 text or graphic cut off 110 media. replace 61 tips 59 ink levels, check 60 ink supplies purchase 67 ink, removing ink from DPOF file...
User Guide
Page 220
... model identification number 213 reinstall software 79 removing ink from skin and clothing 65 replace ink cartridges 61 reports self-test 65 resolution print 34 right arrow 6 S saturation, change in 86 smooth fonts 97 transparencies load 24 specifications 209 troubleshoot cd/dvd print 117 fax problems 86 incorrect measurements 74 jams, paper 29 language, display 73 print quality 82 Readme file 69 setup 69 USB cable 72 troubleshooting error messages 123 memory card 112 print 99 two-sided prints 42, 43 U uninstall software 79 USB cable...
... model identification number 213 reinstall software 79 removing ink from skin and clothing 65 replace ink cartridges 61 reports self-test 65 resolution print 34 right arrow 6 S saturation, change in 86 smooth fonts 97 transparencies load 24 specifications 209 troubleshoot cd/dvd print 117 fax problems 86 incorrect measurements 74 jams, paper 29 language, display 73 print quality 82 Readme file 69 setup 69 USB cable 72 troubleshooting error messages 123 memory card 112 print 99 two-sided prints 42, 43 U uninstall software 79 USB cable...