HP D5460 Support Question
HP D5460 Support Question
Find answers below for this question about HP D5460 - PhotoSmart Color Inkjet Printer.Need a HP D5460 manual? We have 3 online manuals for this item!
Question posted by rpink on September 16th, 2014
After A Paper Jam Te\h Ink Cartridge Seems To Be 'hitting ' Tehwall And Making S
after fixing paper jam teh ink cartridge is making sragne nises and seems to be 'hitting the sides of the priunter" altho I realize it is not...but teh paprer continues to jam...help?
Current Answers
Answer #1: Posted by SoCalWoman on September 16th, 2014 7:08 PM
SoCalWoman
Member since:
December 16th, 2012 Points: 2,938,577
Member since:
December 16th, 2012 Points: 2,938,577
Hello rpink,
You may still have a small piece of paper stuck somewhere along the feed pathway, or if the paper was pulled out instead of removed through the back. (Or, any other number of reasons)
You can go to the HP support page for your model printer for troubleshooting steps you can try, located here
Much appreciation to those who acknowledge our members for their contribution toward finding a solution.
~It always seems impossible until it is done~
Nelson Mandela
Related HP D5460 Manual Pages
Setup Guide - Page 1
... tray and slide the paper guides against the photo paper. Close the ink cartridge access door. b. Pull out the tray extender and lift up the paper catch. Continue to the next step to turn on the printer or other surface. After the alignment page is printed, alignment is printed. b. Colored icons
c.
Press to load paper. e. Lower the photo tray...
Basics Guide - Page 3
Contents
Contents
1 HP Photosmart overview The HP Photosmart at a glance 2 Control panel features...3 Find more information...4 Load paper...4 Avoid paper jams...7 Print directly onto a CD/DVD...7 Print a photo on photo paper...9 Replace the ink cartridges...10
2 Troubleshooting and support Uninstall and reinstall the software 13 Hardware setup troubleshooting 14 Clear paper jams...15 CD/DVD ...
Basics Guide - Page 17
... the USB cable. Solution 4: Check that the ink cartridges are listed in the input tray. If this did...If the first solution does not solve the problem, continue trying the remaining solutions until prompted by the onscreen ...printer. Solution 2: Set your computer. Clear paper jams
In case of your product as the default printer Solution: Use the system tools on the product. Make...
User Guide - Page 2
... information...9
4 Computer connection information Supported connection types...11 Use printer sharing...11
5 How do I?...13
6 Load paper Choose papers for printing...15 Load paper...17 Load a CD/DVD...25 Avoid paper jams...29
7 Print from your computer Print from a software application 31 Make the HP Photosmart the default printer 32 Change the print settings for the current job 32...
User Guide - Page 3
Contents
Paper jams...80 Print quality troubleshooting...82 Print troubleshooting...99 Memory card troubleshooting 112 CD/DVD print troubleshooting 117 Errors...123 12 HP warranty and support Warranty...203 Ink cartridge warranty information 203 Support process...204 Before you call HP support...204 HP support by phone...205 Additional warranty options...205 HP Quick Exchange...
User Guide - Page 43
... from the Two-sided printing dropdown list.
42
Print from the wall. Push the CD/DVD holder into the input tray. 2. Make sure the product is thick enough so that opens the Properties dialog box. Depending on both sides of the page 1. When printing twosided pages, make sure to use paper that is the selected printer. 4.
User Guide - Page 44
...8226; For binding on the screen when it is time to process the second side of your document to -right. A dialog box displays instructions on the top ...and even pages of each other top-to fit on the side like a notebook or calendar, select the Flip Pages Up check...program for a child's school play or for a wedding. Click Continue when done. This ensures that the top of the page is always at...
User Guide - Page 45
..., Printer Setup, Printer, or Preferences. 5. Wait until you remove the pages while the document is time to the other side. 2. When the entire document has finished printing, fold the stack of paper in your software application, this button might get out of the printed pages from the Two-sided printing dropdown list. 7. Do not click Continue...
User Guide - Page 124
... Photosmart ...jam • Carriage stall • Firmware revision mismatch • Mechanism error • CD/DVD tray open the ink cartridge...continue trying the remaining solutions until the issue is a list of messages about your product: • Product messages • File messages • General user messages • Paper messages • Power and connection messages • Ink cartridge...
User Guide - Page 126
.... Turn off the product and then turn it on page 80 Cause: The product had a paper jam. Troubleshooting
Cause: The print carriage was blocked. Solution 2: Remove objects that are blocking the print carriage Solution: Lower the ink cartridge access door to access the print carriage. Firmware revision mismatch Solution: Contact HP support for technical...
User Guide - Page 153
...color indicate there are no need to call HP customer support. If the product can print a self-test report and can cause damage when removing jammed paper. Solution 2: Remove objects blocking the path Solution: Remove any objects, such as the error message might be false. CAUTION: Make...the color blocks continue to disconnect the power cord from the rear of the installed ink cartridges. ...
User Guide - Page 154
..., proceed to the right side and remove any tools or other devices to remove jammed paper. b. Check the paper path all the way to the next solution.
8. Close the ink cartridge access door. 5. See ...153
Troubleshooting 3. Make note of the product. 6. e. Lights might flash and the print carriage might go through a warm-up period of the following task for jammed paper. If you ...
User Guide - Page 155
... the approximate ink level of each
installed ink cartridge, the status of each ink cartridge, the date each cartridge was installed, and the date each cartridge will expire. • Print quality pattern: displays the color blocks, representing each of paper from the rollers, check the rollers and wheels for torn pieces of the rollers. Chapter 11
To clear a paper jam from...
User Guide - Page 159
... resolve the issue. Solutions are listed in order, with new ink cartridges to install.
If the first solution does not solve the problem, continue trying the remaining solutions until the door locks into place. Make sure the product is resolved. • Solution 1: Install the ink cartridges correctly • Solution 2: Clean the electrical contacts • Solution 3: Close...
User Guide - Page 160
...on the ink cartridge to the next step. • If none of the ink cartridge with the slot that is correctly seated. Locate the ink cartridge that has the same shaped icon and color.
4. ...gone away, stop troubleshooting here. If the ink cartridge did not make a snapping noise when the ink cartridge is indicated in the correct slots. They should make a snapping noise, the tab might need...
User Guide - Page 169
... does not solve the problem, continue trying the remaining solutions until the issue is turned on page 61 Cause: One or more information, see: "Replace the ink cartridges" on . 2. For more of the ink cartridges are already installed, proceed to the center of the ink cartridges are properly installed 1. To make sure the ink cartridges are properly installed.
If all...
User Guide - Page 170
..., and then press the tab on any cartridges that has the same shaped icon and color.
4. Make sure the ink cartridges are sticking up , proceed to the next step. • If none of the ink cartridges were sticking up . Press down .
5. Press the ink cartridge back down into place, close the ink cartridge access door and check if the error message...
User Guide - Page 196
... cm (0.5 inches).
CAUTION: Be careful not to the next step.
7. Errors 195
Troubleshooting If the ink cartridge did not make a snapping noise when the ink cartridge is indicated in the error message, and then press the tab on the ink cartridge to be readjusted.
9. The error has been resolved. • If the message has not gone away...
User Guide - Page 219
... 137 file unreadable 135 HP Photosmart cannot
read 113 insert 55 photos missing 136 print DPOF file 54 print photos 53, 54 save files to computer 55 share photos 56 slots 51 troubleshoot 112 missing ink cartridge 158
O
OK button 6 on button 6 order
ink cartridges 67 ink supplies 67 out of paper 142 overheads, print 47
P
page...
User Guide - Page 220
... 34 paper size 32 paper type 33 print quality 82 quality 34 reduce/enlarge 35 resizing options 35 resolution 34 saturation 35 speed 34 printer sharing Mac 11 Windows 11 printer, align 64 printing slow, troubleshoot 99 Printing Shortcuts tab 36 problems error messages 123 print 99
Q
quality print 34
R
Readme file 69 recycle
ink cartridges...
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