User Guide
Page 70
...HP Photosmart and plugged into the USB port on the HP Photosmart. • Check the USB cable. Make Troubleshooting Troubleshooting 69 If you are not communicating with each other, try the following topics: • Communication problems over a USB connection • Information on paper • Information on print cartridges • Clear paper jams...troubleshooting • Errors Troubleshooting tips This section contains the following : • Look at the display on page 102. If you experience problems, the USB cable might not be replaced. If the HP Photosmart and computer are...
...HP Photosmart and plugged into the USB port on the HP Photosmart. • Check the USB cable. Make Troubleshooting Troubleshooting 69 If you are not communicating with each other, try the following topics: • Communication problems over a USB connection • Information on paper • Information on print cartridges • Clear paper jams...troubleshooting • Errors Troubleshooting tips This section contains the following : • Look at the display on page 102. If you experience problems, the USB cable might not be replaced. If the HP Photosmart and computer are...
User Guide
Page 99
... printer is not properly connected to the HP Photosmart, check the status of the HP Photosmart. For more information, see : "Load paper" on page 69 Cause: The HP Photosmart has a paper jam. Solution: Clear the paper jam. Solution: Load paper in the File menu of paper. Solution: If the HP Photosmart is automatically selected when you sent a print job to the computer, communication errors can set the HP Photosmart...
... printer is not properly connected to the HP Photosmart, check the status of the HP Photosmart. For more information, see : "Load paper" on page 69 Cause: The HP Photosmart has a paper jam. Solution: Clear the paper jam. Solution: Load paper in the File menu of paper. Solution: If the HP Photosmart is automatically selected when you sent a print job to the computer, communication errors can set the HP Photosmart...
User Guide
Page 110
... corner of the storage slot and push down , you started the print job from the computer. Errors 109 Troubleshooting The HP Photosmart reports a CD/DVD size mismatch error Cause: The size of the CD/DVD currently loaded on the CD/DVD holder does not match...; General user messages • Paper messages • Power and connection messages • Print cartridge messages Device messages The following is a list of device-related error messages: • Carriage blocked • Carriage jam • Carriage stall • Firmware revision mismatch • Mechanism error • CD/DVD tray open...
... corner of the storage slot and push down , you started the print job from the computer. Errors 109 Troubleshooting The HP Photosmart reports a CD/DVD size mismatch error Cause: The size of the CD/DVD currently loaded on the CD/DVD holder does not match...; General user messages • Paper messages • Power and connection messages • Print cartridge messages Device messages The following is a list of device-related error messages: • Carriage blocked • Carriage jam • Carriage stall • Firmware revision mismatch • Mechanism error • CD/DVD tray open...
User Guide
Page 112
... any packing materials), and then turn the HP Photosmart on calling for information on again. Errors 111 Troubleshooting Solution: Turn the HP Photosmart off and open the print cartridge door to access the print carriage area. Mechanism error Cause: The HP Photosmart has a paper jam. Solution: Clear the paper jam. For more information, see: "Clear paper jams" on page 71 Cause: The print carriage...
... any packing materials), and then turn the HP Photosmart on calling for information on again. Errors 111 Troubleshooting Solution: Turn the HP Photosmart off and open the print cartridge door to access the print carriage area. Mechanism error Cause: The HP Photosmart has a paper jam. Solution: Clear the paper jam. For more information, see: "Clear paper jams" on page 71 Cause: The print carriage...
User Guide
Page 120
...DVD holder with a CD/ DVD that the CD/DVD exit slot on the back of the HP Photosmart is drying • Out of paper • Paper jam, misfeed or blocked carriage Errors 119 Troubleshooting If the HP Photosmart is loaded upside down Cause: The CD/DVD is placed close to a computer, try printing...corrupt, reformat the memory card in the software. CD/DVD printing problem Cause: The HP Photosmart stalled while printing. CD/DVD size mismatch Cause: The size of paper-related error messages: • Cannot load paper from the computer. CD/DVD is upside down on the CD/DVD holder does ...
...DVD holder with a CD/ DVD that the CD/DVD exit slot on the back of the HP Photosmart is drying • Out of paper • Paper jam, misfeed or blocked carriage Errors 119 Troubleshooting If the HP Photosmart is loaded upside down Cause: The CD/DVD is placed close to a computer, try printing...corrupt, reformat the memory card in the software. CD/DVD printing problem Cause: The HP Photosmart stalled while printing. CD/DVD size mismatch Cause: The size of paper-related error messages: • Cannot load paper from the computer. CD/DVD is upside down on the CD/DVD holder does ...
User Guide
Page 122
...on again. Solution: Clear the jam. Paper mismatch Cause: The print setting for the print job does not match the paper type or size loaded in the input tray. Solution: Change the print setting or load the appropriate paper in the HP Photosmart. Solution: Change the print setting...or load the appropriate paper in the HP Photosmart. For more information, see: "Information on paper" on page 70 "Change the print settings for the print job does not match the paper loaded in the input tray. For more information, see : "Clear paper jams" on page 17 Errors 121 Troubleshooting For ...
...on again. Solution: Clear the jam. Paper mismatch Cause: The print setting for the print job does not match the paper type or size loaded in the input tray. Solution: Change the print setting or load the appropriate paper in the HP Photosmart. Solution: Change the print setting...or load the appropriate paper in the HP Photosmart. For more information, see: "Information on paper" on page 70 "Change the print settings for the print job does not match the paper loaded in the input tray. For more information, see : "Clear paper jams" on page 17 Errors 121 Troubleshooting For ...
User Guide
Page 146
...of conformity European Economic Area 143 United States 143 default printer, set as 28 device no response 95 not found 122 disconnected error 117 Display icons 7 double-sided prints 37, 38 ... 22 H Hagaki, load 20 HP Photosmart send images 51 I improper shutdown 123 index cards, load 20 ink drying time 120 low 101, 124 sprays inside HP Photosmart 102 ink cartridges. See print ... jam 110 stalled 109, 110 cartridges. See print cartridges choose paper 15 clean print cartridge contacts 62 print cartridge ink nozzle area 64 print cartridges 62 color dull 92 smeared 90 color graphics display 6 color ...
...of conformity European Economic Area 143 United States 143 default printer, set as 28 device no response 95 not found 122 disconnected error 117 Display icons 7 double-sided prints 37, 38 ... 22 H Hagaki, load 20 HP Photosmart send images 51 I improper shutdown 123 index cards, load 20 ink drying time 120 low 101, 124 sprays inside HP Photosmart 102 ink cartridges. See print ... jam 110 stalled 109, 110 cartridges. See print cartridges choose paper 15 clean print cartridge contacts 62 print cartridge ink nozzle area 64 print cartridges 62 color dull 92 smeared 90 color graphics display 6 color ...
User Guide
Page 147
...text or graphic cut off 100 media. See paper memory cards digital camera cannot read 102 e-mail photos 51 error message 116 file unreadable 115 HP Photosmartcannot read 103 insert 50 photos missing 115... ink supplies 67 print cartridges 67 out of paper 120 overheads, print 41 P page order 40 paper choose 15 feed fails 94 incompatible types 17 jam 111, 120 jams 25, 71 load 17 misfeed 120 out of...ink sprays 102 missing 115 photo print cartridge 59 print borderless 35 print on photo paper 35 send using HP Photosmart 51 share 51 146 poor fax printout quality 88, 89 portrait orientation 31 postcards ...
...text or graphic cut off 100 media. See paper memory cards digital camera cannot read 102 e-mail photos 51 error message 116 file unreadable 115 HP Photosmartcannot read 103 insert 50 photos missing 115... ink supplies 67 print cartridges 67 out of paper 120 overheads, print 41 P page order 40 paper choose 15 feed fails 94 incompatible types 17 jam 111, 120 jams 25, 71 load 17 misfeed 120 out of...ink sprays 102 missing 115 photo print cartridge 59 print borderless 35 print on photo paper 35 send using HP Photosmart 51 share 51 146 poor fax printout quality 88, 89 portrait orientation 31 postcards ...