hp brio ba210, service handbook
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hp brio ba210 system board, BIOS, and memory Power supply Processor Floppy drive One Free Front Access Device Shelf: CD-ROM drive, DVD, Zip or Tape drive 4 Up to Three PCI Expansion Card Slots: Some slots may come with preinstalled cards 4-4 hp brio ba210 Main memory modules (2 slots): 100 MHz SDRAM 64 MB kit; 128 MB kit; 256MB kit Hard drive Microtower Brios
hp brio ba210 system board, BIOS, and memory Power supply Processor Floppy drive One Free Front Access Device Shelf: CD-ROM drive, DVD, Zip or Tape drive 4 Up to Three PCI Expansion Card Slots: Some slots may come with preinstalled cards 4-4 hp brio ba210 Main memory modules (2 slots): 100 MHz SDRAM 64 MB kit; 128 MB kit; 256MB kit Hard drive Microtower Brios
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http://www.hp.com/go/briosupport/ Microtower Brios hp brio ba210 4-5 system board jumpers hp brio ba210 Clear Passwords Only Default position Clear Password Clear CMOS Default position Clear CMOS 4 BIOS History For the latest BIOS, the flasher utility program, and the BIOS history refer to the HP World Wide Web site.
http://www.hp.com/go/briosupport/ Microtower Brios hp brio ba210 4-5 system board jumpers hp brio ba210 Clear Passwords Only Default position Clear Password Clear CMOS Default position Clear CMOS 4 BIOS History For the latest BIOS, the flasher utility program, and the BIOS history refer to the HP World Wide Web site.
hp brio ba210, user guide
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Technical Information HP Setup Program 66 Clearing Your PC's CMOS (BIOS) Settings 68 Your PC's BIOS 70 Technical Characteristics 71 Regulatory, Warranty and Support Regulatory Information 74 Recycling your PC 76 HP Hardware Warranty 77 HP Software Product Limited Warranty 85 International Warranty 87 HP Year 2000 Warranty 87 HP Customer Care Center Phone Numbers 88 Other Services 89 iii
Technical Information HP Setup Program 66 Clearing Your PC's CMOS (BIOS) Settings 68 Your PC's BIOS 70 Technical Characteristics 71 Regulatory, Warranty and Support Regulatory Information 74 Recycling your PC 76 HP Hardware Warranty 77 HP Software Product Limited Warranty 85 International Warranty 87 HP Year 2000 Warranty 87 HP Customer Care Center Phone Numbers 88 Other Services 89 iii
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...• Downloadable documentation • Service and support options • The latest versions of Web-based information and services. For more information. HP Brio Internet Center (available in your PC • Find out where to get more information, refer to Frequently Asked Questions. vi for the...Brio Guide The Brio Guide (this manual) will help you: • Set up and begin using your HP Brio PC for information on: • Using your PC • Using Windows • Fixing problems with the HP Brio Internet Center" on page 13. for a range of drivers and utilities • BIOS ...
...• Downloadable documentation • Service and support options • The latest versions of Web-based information and services. For more information. HP Brio Internet Center (available in your PC • Find out where to get more information, refer to Frequently Asked Questions. vi for the...Brio Guide The Brio Guide (this manual) will help you: • Set up and begin using your HP Brio PC for information on: • Using your PC • Using Windows • Fixing problems with the HP Brio Internet Center" on page 13. for a range of drivers and utilities • BIOS ...
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...should only be serviced by service personnel. This driver is provided with all keys are at : www.hp.com/go /briosupport Download the latest BIOS and instructions for its installation from HP's Web at the same height, and none are stuck The keyboard itself is not defective Ö Either... replace the keyboard by a known working unit or try the keyboard with another Brio The keyboard settings are not causing a...
...should only be serviced by service personnel. This driver is provided with all keys are at : www.hp.com/go /briosupport Download the latest BIOS and instructions for its installation from HP's Web at the same height, and none are stuck The keyboard itself is not defective Ö Either... replace the keyboard by a known working unit or try the keyboard with another Brio The keyboard settings are not causing a...
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... Problems The Power Light Is On But My Software Won't Run Have you checked that ... How Change the date and time, by using the Brio Assist CD-ROM - You Get the Message "Some necessary system files are Wrong Have you checked that has been set in the accompanying documentation ...guidance 1 Check for any system files Ö How Reinstall the operating system or return the PC to page 43 for too long. Forgotten Your PC's BIOS Password Ö You have one, to start without a password. 31 This may happen when the PC has been unplugged for more information. If necessary,...
... Problems The Power Light Is On But My Software Won't Run Have you checked that ... How Change the date and time, by using the Brio Assist CD-ROM - You Get the Message "Some necessary system files are Wrong Have you checked that has been set in the accompanying documentation ...guidance 1 Check for any system files Ö How Reinstall the operating system or return the PC to page 43 for too long. Forgotten Your PC's BIOS Password Ö You have one, to start without a password. 31 This may happen when the PC has been unplugged for more information. If necessary,...
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... the power cord. 2 Remove the PC's cover (refer to page 49). 3 Check the memory modules are using the latest BIOS for your PC Ö Download the latest BIOS and instructions for any problems. If a problem is detected during the POST, either an error is displayed on your authorized support provider...the screen remains blank Have you checked that... The PC's memory modules are installed correctly The PC's memory modules are working memory modules from HP's Web at Startup When your PC starts up it performs a Power-on Self Test (POST) to test your hardware configuration for its ...
... the power cord. 2 Remove the PC's cover (refer to page 49). 3 Check the memory modules are using the latest BIOS for your PC Ö Download the latest BIOS and instructions for any problems. If a problem is detected during the POST, either an error is displayed on your authorized support provider...the screen remains blank Have you checked that... The PC's memory modules are installed correctly The PC's memory modules are working memory modules from HP's Web at Startup When your PC starts up it performs a Power-on Self Test (POST) to test your hardware configuration for its ...
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Run DiagTools. You are using the latest BIOS for your PC Ö Download the latest BIOS and instructions for its installation from the PC. 2 Attach the keyboard to another ... connected Ö Ö The keyboard is working Ö 1 Disconnect the keyboard from HP's Web at the same height, and none are stuck (keyboard) The keyboard is clean and keys are at : www....hp.com/go/briosupport If the problem persists, contact your authorized support provider. The keyboard port is working ...
Run DiagTools. You are using the latest BIOS for your PC Ö Download the latest BIOS and instructions for its installation from the PC. 2 Attach the keyboard to another ... connected Ö Ö The keyboard is working Ö 1 Disconnect the keyboard from HP's Web at the same height, and none are stuck (keyboard) The keyboard is clean and keys are at : www....hp.com/go/briosupport If the problem persists, contact your authorized support provider. The keyboard port is working ...
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...refer to page 26). Refer to page 55. 4 Close the PC then switch it on and check it works. PC Displays an Error at : www.hp.com/go/briosupport Advanced Troubleshooting The drive cables are correctly connected Ö 1 Disconnect the power cord. 2 Remove the PC's cover (refer to page ... works. The drive cable is correctly configured in the PC's Setup program. If the problem persists, contact your PC Ö Download the latest BIOS and instructions for more information on and check it works. 5 If the drive works, replace the defective drive. Refer to Enter Setup appears, ...
...refer to page 26). Refer to page 55. 4 Close the PC then switch it on and check it works. PC Displays an Error at : www.hp.com/go/briosupport Advanced Troubleshooting The drive cables are correctly connected Ö 1 Disconnect the power cord. 2 Remove the PC's cover (refer to page ... works. The drive cable is correctly configured in the PC's Setup program. If the problem persists, contact your PC Ö Download the latest BIOS and instructions for more information on and check it works. 5 If the drive works, replace the defective drive. Refer to Enter Setup appears, ...
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...of PC, if possible. To test your hard drive, run DiagTools from the Brio Assist CD-ROM - If the problem persists, contact your authorized support provider 38 alert from the HP Brio Management Agent indicating that ... Refer to the section starting on page 23 for... more DVD troubleshooting information in the PC's Setup program The hard disk, DVD or CD-ROM drive is working drive from HP's Web at www.hp.com/go /briosupport Advanced Troubleshooting The drive cables are using the latest BIOS...
...of PC, if possible. To test your hard drive, run DiagTools from the Brio Assist CD-ROM - If the problem persists, contact your authorized support provider 38 alert from the HP Brio Management Agent indicating that ... Refer to the section starting on page 23 for... more DVD troubleshooting information in the PC's Setup program The hard disk, DVD or CD-ROM drive is working drive from HP's Web at www.hp.com/go /briosupport Advanced Troubleshooting The drive cables are using the latest BIOS...
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Download the latest BIOS and instructions for an hour. 3 Restart the PC and check the time is correct. 4 If the time is incorrect, replace the PC's battery by a new one (refer to page 64). PC Displays an Error at : www.hp.com/go/briosupport • Clear your authorized support provider...to the system board. 4 Close the PC, reconnect the power cord and check that ... The internal battery is working You are using the latest BIOS for your PC The CMOS is correctly attached to page 68. • Clear your PC's CMOS manually. Advanced Troubleshooting Ö Power is correctly ...
Download the latest BIOS and instructions for an hour. 3 Restart the PC and check the time is correct. 4 If the time is incorrect, replace the PC's battery by a new one (refer to page 64). PC Displays an Error at : www.hp.com/go/briosupport • Clear your authorized support provider...to the system board. 4 Close the PC, reconnect the power cord and check that ... The internal battery is working You are using the latest BIOS for your PC The CMOS is correctly attached to page 68. • Clear your PC's CMOS manually. Advanced Troubleshooting Ö Power is correctly ...
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... F2 to page 42. Ö You are using the latest BIOS for your PC If the problem persists, contact your authorized support provider Download the latest BIOS and instructions for its installation from HP's Web at: www.hp.com/go /briosupport 40 Refer to Enter Setup appears, press the...the PC. 3 Switch on Ö You have not connected a device incorrectly or forgotten to the documentation for its installation from HP's Web at: www.hp.com/go /briosupport Other Configuration Problems If the POST produces an error not covered in this section... The Setup program settings are ...
... F2 to page 42. Ö You are using the latest BIOS for your PC If the problem persists, contact your authorized support provider Download the latest BIOS and instructions for its installation from HP's Web at: www.hp.com/go /briosupport 40 Refer to Enter Setup appears, press the...the PC. 3 Switch on Ö You have not connected a device incorrectly or forgotten to the documentation for its installation from HP's Web at: www.hp.com/go /briosupport Other Configuration Problems If the POST produces an error not covered in this section... The Setup program settings are ...
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...98 and Windows 2000. Ö How can I find out what hardware and BIOS version are connected to the troubleshooting information which is a lot more troubleshooting information, including FAQs on your PC's BIOS. System Recovery provided with your PC may be caused by the network. •...the problem continues, contact the software manufacturer for help refer to a network, the slowness of the screen. Or, update your PC's online HP Brio Center Need More Help? For more detailed help or information on known compatibility problems. Yes. Uninstall the software to erase any viruses. Ö...
...98 and Windows 2000. Ö How can I find out what hardware and BIOS version are connected to the troubleshooting information which is a lot more troubleshooting information, including FAQs on your PC's BIOS. System Recovery provided with your PC may be caused by the network. •...the problem continues, contact the software manufacturer for help refer to a network, the slowness of the screen. Or, update your PC's online HP Brio Center Need More Help? For more detailed help or information on known compatibility problems. Yes. Uninstall the software to erase any viruses. Ö...
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... will completely erase the main hard drive partition. Manually Reinstalling Drivers 1 Insert the Brio Assist CD-ROM - Running HP DiagTools 1 Insert the Brio Assist CD-ROM - It is highly recommended to the Brio Assist CD-ROMs, you must also reinstall these applications. If you have added, ...(c) update your PC's BIOS (refer to page 70) and (d) have driver software to insert the Brio Assist CD-...
... will completely erase the main hard drive partition. Manually Reinstalling Drivers 1 Insert the Brio Assist CD-ROM - Running HP DiagTools 1 Insert the Brio Assist CD-ROM - It is highly recommended to the Brio Assist CD-ROMs, you must also reinstall these applications. If you have added, ...(c) update your PC's BIOS (refer to page 70) and (d) have driver software to insert the Brio Assist CD-...
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... operating system software that came preloaded on your PC? Hardware The BIOS version is displayed on the Summary Screen, accessed by beep codes. Information on Your Warranty and Customer Care Centers Details about HP service and support from the Start menu, then click on the System... Self Test). Support and Information Services Support and Information Services You can learn more about your warranty entitlement and how to contact HP Customer Care Centers are available on the back cover of your problem quickly and efficiently: Model number Serial number RAM • Number...
... operating system software that came preloaded on your PC? Hardware The BIOS version is displayed on the Summary Screen, accessed by beep codes. Information on Your Warranty and Customer Care Centers Details about HP service and support from the Start menu, then click on the System... Self Test). Support and Information Services Support and Information Services You can learn more about your warranty entitlement and how to contact HP Customer Care Centers are available on the back cover of your problem quickly and efficiently: Model number Serial number RAM • Number...
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Status 5 Technical Information This chapter provides technical information on HP's web site: www.hp.com/desktops. HP Setup Program Clearing Your PC's CMOS (BIOS) Settings Your PC's BIOS Technical Characteristics page 66 page 68 page 70 page 71 For more detailed information, refer to the PC's datasheet in the library on your PC.
Status 5 Technical Information This chapter provides technical information on HP's web site: www.hp.com/desktops. HP Setup Program Clearing Your PC's CMOS (BIOS) Settings Your PC's BIOS Technical Characteristics page 66 page 68 page 70 page 71 For more detailed information, refer to the PC's datasheet in the library on your PC.
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...your boot device order and priority. for leaving the Setup program. During the POST (Power On Self-Test), if the BIOS is unsuccessful at booting from which the BIOS (Basic Input Output System) attempts to load the Setup program's default values or select Load default values in the Setup ...operating system is found. This should enable the computer to set , you make while in the Exit menu of the Setup program. HP Setup Program • Boot - HP strongly recommends you make a note of the devices from one device, it will try the next one on initialization parameters. Setting ...
...your boot device order and priority. for leaving the Setup program. During the POST (Power On Self-Test), if the BIOS is unsuccessful at booting from which the BIOS (Basic Input Output System) attempts to load the Setup program's default values or select Load default values in the Setup ...operating system is found. This should enable the computer to set , you make while in the Exit menu of the Setup program. HP Setup Program • Boot - HP strongly recommends you make a note of the devices from one device, it will try the next one on initialization parameters. Setting ...
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... is a chip that keeps a record of installed components when your PC and clearing CMOS manually. You can clear CMOS settings: • by using your PC's BIOS Setup program • by opening your PC is turned off. Clearing CMOS Using the Setup Program If you are able to gain access to your... CMOS settings may help you resolve some common problems. For example: • when you need to clear passwords to have full access to your PC's BIOS Setup • when your PC cannot detect an expansion card or other device • when you are having problems booting the PC.
... is a chip that keeps a record of installed components when your PC and clearing CMOS manually. You can clear CMOS settings: • by using your PC's BIOS Setup program • by opening your PC is turned off. Clearing CMOS Using the Setup Program If you are able to gain access to your... CMOS settings may help you resolve some common problems. For example: • when you need to clear passwords to have full access to your PC's BIOS Setup • when your PC cannot detect an expansion card or other device • when you are having problems booting the PC.
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...Setup program. You now have full access to the Clear CMOS position shown above. Refer to the PC's Setup program. • by using your HP Brio PC is a chip that keeps a record of installed components when your PC's Setup program (recommended method). Clearing CMOS settings may help you resolve the...(recommended if you cannot solve the problem by using Setup). 1 Remove the PC's cover. Refer to page 66. 69 Clearing Your PC's CMOS (BIOS) Settings Manually Clearing CMOS and Passwords CMOS is turned off. For more information on the PC. 5 Shut down the PC and replace the jumper you...
...Setup program. You now have full access to the Clear CMOS position shown above. Refer to the PC's Setup program. • by using your HP Brio PC is a chip that keeps a record of installed components when your PC's Setup program (recommended method). Clearing CMOS settings may help you resolve the...(recommended if you cannot solve the problem by using Setup). 1 Remove the PC's cover. Refer to page 66. 69 Clearing Your PC's CMOS (BIOS) Settings Manually Clearing CMOS and Passwords CMOS is turned off. For more information on the PC. 5 Shut down the PC and replace the jumper you...
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...'s hardware components during the POST (Power On Self-Test). • It lets you configure your PC from HP's Brio Support Web site at: www.hp.com/go/briosupport. 70 The BIOS is a simple procedure that PC. Updating Your PC's BIOS Many problems with instructions on updating can be downloaded from a floppy disk containing the new...
...'s hardware components during the POST (Power On Self-Test). • It lets you configure your PC from HP's Brio Support Web site at: www.hp.com/go/briosupport. 70 The BIOS is a simple procedure that PC. Updating Your PC's BIOS Many problems with instructions on updating can be downloaded from a floppy disk containing the new...