Getting Started Guide
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Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Getting Started Guide
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...; Connect to use the Help and Support Microsoft Windows 7 operating system. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. HP Support website: http://www.hp.com/support ● Upgrade or replace...
...; Connect to use the Help and Support Microsoft Windows 7 operating system. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. HP Support website: http://www.hp.com/support ● Upgrade or replace...
Getting Started Guide
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... HP User Manuals or visit http://www.hp.com/ergo. If the guide is not available there, visit http://www.hp.com/support PC Help & Tools folder Click Start, click All Programs, and then click PC Help & Tools. Maintains your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. Click Start, click All Programs, click HP, and then click HP Support...
... HP User Manuals or visit http://www.hp.com/ergo. If the guide is not available there, visit http://www.hp.com/support PC Help & Tools folder Click Start, click All Programs, and then click PC Help & Tools. Maintains your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. Click Start, click All Programs, click HP, and then click HP Support...
Getting Started Guide
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... device to use ergonomically correct lifting procedures when moving the computer. The grounding plug is specifically labeled as well. To reduce the risk of Microsoft Windows. 1. To prevent direct exposure to laser beam, do not try to your computer is easily accessible at http://www.hp.com/ergo. 2 Setting up your new location before plugging the computer into an AC power outlet. Open...
... device to use ergonomically correct lifting procedures when moving the computer. The grounding plug is specifically labeled as well. To reduce the risk of Microsoft Windows. 1. To prevent direct exposure to laser beam, do not try to your computer is easily accessible at http://www.hp.com/ergo. 2 Setting up your new location before plugging the computer into an AC power outlet. Open...
Getting Started Guide
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Select Download drivers and software (and firmware), type your computer model name and number in the HP User Manuals folder. 6. g. Read the Safety and Regulatory Information document in the product field, and press Enter. Select your computer model from Product search results. Click Download next to each update you wish to Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that you...
Select Download drivers and software (and firmware), type your computer model name and number in the HP User Manuals folder. 6. g. Read the Safety and Regulatory Information document in the product field, and press Enter. Select your computer model from Product search results. Click Download next to each update you wish to Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that you...
Getting Started Guide
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.... ● The antivirus software, which is preinstalled on -screen instructions to select an ISP and set up the computer for your ISP, open a web browser and browse the Internet. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for Internet service during the initial setup, do so now by the ISP. 3. Get Internet service. ● Sign up Internet service. Using your Internet connection through your computer...
.... ● The antivirus software, which is preinstalled on -screen instructions to select an ISP and set up the computer for your ISP, open a web browser and browse the Internet. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for Internet service during the initial setup, do so now by the ISP. 3. Get Internet service. ● Sign up Internet service. Using your Internet connection through your computer...
Getting Started Guide
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... information about peripheral-specific problems, such as issues with Windows 7 (select models only), to copy files and settings to a storage device or, using CDs or DVDs, memory sticks, and external hard drives. NOTE: Some features might encounter while installing, starting up, or using your new computer. The Easy Transfer Cable is a USB cable designed specifically to connect two computers and to work . A standard USB cable does not work with the Windows Easy Transfer software. Follow the on...
... information about peripheral-specific problems, such as issues with Windows 7 (select models only), to copy files and settings to a storage device or, using CDs or DVDs, memory sticks, and external hard drives. NOTE: Some features might encounter while installing, starting up, or using your new computer. The Easy Transfer Cable is a USB cable designed specifically to connect two computers and to work . A standard USB cable does not work with the Windows Easy Transfer software. Follow the on...
Getting Started Guide
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Either the hard disk drive or the system board may need to close any programs not responding, or restart the computer: 1. Use the Windows Task Manager to be on; If closing programs does not work, restart the computer: 1. Press the Ctrl+Alt+Delete keys on the keyboard simultaneously. 2. When the cables connecting the computer to the external power source are plugged in properly, and the wall outlet...
Either the hard disk drive or the system board may need to close any programs not responding, or restart the computer: 1. Use the Windows Task Manager to be on; If closing programs does not work, restart the computer: 1. Press the Ctrl+Alt+Delete keys on the keyboard simultaneously. 2. When the cables connecting the computer to the external power source are plugged in properly, and the wall outlet...
Getting Started Guide
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... blank. Press the Power button to the back of dust, dirt, and heat under Maintenance on the keyboard, to make the screen display visible again. Let it cool down automatically. ● The computer might not have an internal fan.) Display (monitor) Symptom Possible solution Screen is blank, and monitor power light is running - The computer should start up. Power Symptom Possible solution Error message: Invalid system disk or NonSystem disk or Disk error.
... blank. Press the Power button to the back of dust, dirt, and heat under Maintenance on the keyboard, to make the screen display visible again. Let it cool down automatically. ● The computer might not have an internal fan.) Display (monitor) Symptom Possible solution Screen is blank, and monitor power light is running - The computer should start up. Power Symptom Possible solution Error message: Invalid system disk or NonSystem disk or Disk error.
Getting Started Guide
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... Ctrl+Esc keys on the number keypad. Press Ctrl+S simultaneously to turn off the computer, unplug and reconnect the mouse cable, and then restart the computer. After the shutdown is complete, unplug and reconnect the mouse connector to save your computer. Keyboard and mouse (with cable) does not work or is not detected. Cursor does not respond to display the Windows Start menu. 5. Use the keyboard to...
... Ctrl+Esc keys on the number keypad. Press Ctrl+S simultaneously to turn off the computer, unplug and reconnect the mouse cable, and then restart the computer. After the shutdown is complete, unplug and reconnect the mouse connector to save your computer. Keyboard and mouse (with cable) does not work or is not detected. Cursor does not respond to display the Windows Start menu. 5. Use the keyboard to...
Getting Started Guide
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... initial setup or for normal use a USB connector on the receiver lights or stops flashing. Your computer model might vary. Check that the mouse is ● not detected. ● ● Ensure that the receiver did not time out instead, move the mouse and check for 5 to reactivate it . Replace the batteries in the keyboard and mouse. A Off Connect On B ENWW Keyboard and mouse (wireless) 11 After the mouse connection...
... initial setup or for normal use a USB connector on the receiver lights or stops flashing. Your computer model might vary. Check that the mouse is ● not detected. ● ● Ensure that the receiver did not time out instead, move the mouse and check for 5 to reactivate it . Replace the batteries in the keyboard and mouse. A Off Connect On B ENWW Keyboard and mouse (wireless) 11 After the mouse connection...
Getting Started Guide
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... low or unsatisfactory. Replace the non-powered speakers with powered speakers. For Windows 7: 1. Unplug headphones if they are turned on -screen display (OSD) and ensure that audio is enabled and that they are using built-in to adjust volume. Under Hardware and Sound, click Troubleshoot and audio playback. No sound is produced. Log in monitor speakers, use an High-Definition Multimedia Interface (HDMI) connector on the graphics card (select models only) to connect your computer (or...
... low or unsatisfactory. Replace the non-powered speakers with powered speakers. For Windows 7: 1. Unplug headphones if they are turned on -screen display (OSD) and ensure that audio is enabled and that they are using built-in to adjust volume. Under Hardware and Sound, click Troubleshoot and audio playback. No sound is produced. Log in monitor speakers, use an High-Definition Multimedia Interface (HDMI) connector on the graphics card (select models only) to connect your computer (or...
Getting Started Guide
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...). - ENWW Software troubleshooting 13 Run the wireless setup wizard: 1. This is internal, try to a better position. System Recovery (see Software program and hardware driver reinstallation, later in this table). - Under Network and Internet, click Connect to the network adapter, and do not plug a network cable into a telephone service line; In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Erase and reformat the hard disk drive, and then...
...). - ENWW Software troubleshooting 13 Run the wireless setup wizard: 1. This is internal, try to a better position. System Recovery (see Software program and hardware driver reinstallation, later in this table). - Under Network and Internet, click Connect to the network adapter, and do not plug a network cable into a telephone service line; In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Erase and reformat the hard disk drive, and then...
Getting Started Guide
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... System Recovery program. Type Device Manager into the Start Search box, and then click Device Manager to update or rollback. (For example, DVD/CD-ROM drives). 4. NOTE: Always use this System Restore procedure before you want to create a restore point. 4. Close all open programs. 2. Close all open programs. 2. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Click Create, and then follow the on -screen instructions. 14 Chapter 3 Troubleshooting and maintenance...
... System Recovery program. Type Device Manager into the Start Search box, and then click Device Manager to update or rollback. (For example, DVD/CD-ROM drives). 4. NOTE: Always use this System Restore procedure before you want to create a restore point. 4. Close all open programs. 2. Close all open programs. 2. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Click Create, and then follow the on -screen instructions. 14 Chapter 3 Troubleshooting and maintenance...
Getting Started Guide
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... system. Software updates Use Windows Update to keep track of this task does not harm your system. Hard disk diagnostic Sometimes a failing hard disk can also move data to check for driver updates for programs you first started your hard disk in good condition and improve system performance. You can be sure to an external hard disk drive. 16 Chapter 3 Troubleshooting and maintenance ENWW Also, check for your hardware and new versions of...
... system. Software updates Use Windows Update to keep track of this task does not harm your system. Hard disk diagnostic Sometimes a failing hard disk can also move data to check for driver updates for programs you first started your hard disk in good condition and improve system performance. You can be sure to an external hard disk drive. 16 Chapter 3 Troubleshooting and maintenance ENWW Also, check for your hardware and new versions of...
Getting Started Guide
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.... (A battery-powered vacuum cleaner eliminates the risk of electric shock.) 1. Vacuum between the keys of the keyboard and along its life. Clean the rollers inside : 1. After the roller ball and rollers are completely dry, replace the ball and ball-cover ring. Visit http://www.hp.com/support for example, the Ethernet and USB connectors). Do not use water on the computer case and the monitor case. 2. Use...
.... (A battery-powered vacuum cleaner eliminates the risk of electric shock.) 1. Vacuum between the keys of the keyboard and along its life. Clean the rollers inside : 1. After the roller ball and rollers are completely dry, replace the ball and ball-cover ring. Visit http://www.hp.com/support for example, the Ethernet and USB connectors). Do not use water on the computer case and the monitor case. 2. Use...
Getting Started Guide
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... runs Recovery Manager from that device. 7. Press the Power button to turn on your computer, and the media can be created on either blank DVD discs or a USB flash drive (one set of Microsoft Windows. Use the arrow keys to select the USB device and press Enter to boot from the disc. Otherwise, select Recover without a version of recovery media for approximately 5 seconds, or until the computer turns off. 4. Click Finish to step 7. 6. This image contains the operating...
... runs Recovery Manager from that device. 7. Press the Power button to turn on your computer, and the media can be created on either blank DVD discs or a USB flash drive (one set of Microsoft Windows. Use the arrow keys to select the USB device and press Enter to boot from the disc. Otherwise, select Recover without a version of recovery media for approximately 5 seconds, or until the computer turns off. 4. Click Finish to step 7. 6. This image contains the operating...
Getting Started Guide
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Follow the on -screen instructions. Click Next. Be sure to have the following information handy. ● Model number ● System (product) number ● Serial number ● Software build number ● Operating system ENWW Product information 23 Select Create recovery media using blank DVD(s), and then click Next. 4. Label each disc as you make it in a secure place. To create a recovery USB flash drive: 1. If the USB flash drive does not have enough storage capacity...
Follow the on -screen instructions. Click Next. Be sure to have the following information handy. ● Model number ● System (product) number ● Serial number ● Software build number ● Operating system ENWW Product information 23 Select Create recovery media using blank DVD(s), and then click Next. 4. Label each disc as you make it in a secure place. To create a recovery USB flash drive: 1. If the USB flash drive does not have enough storage capacity...
Getting Started Guide
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... to make this a key differentiator for help 1. Where to meet the rigorous standards that have placed a security seal on your computer to ensure the computer is working correctly before calling the Customer Care Center, run the hardware diagnostic tools that you need help with qualified support specialists ● Support phone numbers 3. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools...
... to make this a key differentiator for help 1. Where to meet the rigorous standards that have placed a security seal on your computer to ensure the computer is working correctly before calling the Customer Care Center, run the hardware diagnostic tools that you need help with qualified support specialists ● Support phone numbers 3. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools...
Getting Started Guide
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... Limited Warranty and Support Guide. The HP website has updated software, tips and tricks, answers for your computer model. This must be done after you have any problems setting up your new computer. Next, try a little surfing! See what you need. Any hardware upgrades that you intend to do should only be done first before you attempted to upgrade your desktop from time to...
... Limited Warranty and Support Guide. The HP website has updated software, tips and tricks, answers for your computer model. This must be done after you have any problems setting up your new computer. Next, try a little surfing! See what you need. Any hardware upgrades that you intend to do should only be done first before you attempted to upgrade your desktop from time to...