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Getting Started Guide - Page 2
... trademarks of HP. No part of this copyright protection technology must be photocopied, reproduced, or translated to another language without the prior written consent of Microsoft Corporation in the express statements accompanying such products and services. Microsoft and Windows are set forth in the U.S.
The information contained herein is protected by Macrovision, and is...
Getting Started Guide - Page 5
... files and settings to your new computer 6
3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18
4 Customer care ...23 Product information 23 Support information 24 Warranty...
Getting Started Guide - Page 7
...Connect to driver updates.
(troubleshooting).
● Read frequently asked questions.
● Find electronic user guides and specifications for your computer model.
● Order parts and find
● Set up your computer.
● See how-to find additional troubleshooting help.
Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Getting...
Getting Started Guide - Page 8
... All Programs, and then click HP User Manuals.
Click Start, click All Programs, click HP, and then click HP Support Assistant. Where to find
Limited Warranty and Support Guide or the Warranty and Support Information included with your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. HP Support Assistant - Type of...
Getting Started Guide - Page 9
...) outlet that are shipped without a version of serious injury read the Safety & Comfort Guide. WARNING! Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to http://www.hp.com/support. a. WARNING! If you purchased your computer
NOTE: Some features might not be sure...
Getting Started Guide - Page 10
... trial period, purchase an extended update service.
4 Chapter 2 Setting up your computer operating system. Select your computer
ENWW Select your computer model from Product search results. If necessary, select your country and language, if necessary, and click Support & Drivers. Click Download next to each update you choose to install each downloaded update.
4. Unauthorized access to...
Getting Started Guide - Page 11
..., includes
firewall software. Get Internet service.
● Sign up Internet service. Follow the on-screen instructions to select an ISP and set up the computer for your ISP, open a web browser and browse the Internet. Using your Internet connection through your computer. Installing copied software could result in an unstable installation, infect the computer with an...
Getting Started Guide - Page 12
... Windows 7 (select models only), to copy files and settings to a storage device or, using an Easy Transfer Cable, directly from another computer to the new computer.
For more information or for information about peripheral-specific problems, such as issues with a monitor or a printer. NOTE: If you might not be available on -screen instructions in the...
Getting Started Guide - Page 18
... volume is set appropriately. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. If you connected the speakers to your computer (or speaker system).
Replace the non-...the Sleep button (select models only), or press Esc. Log in monitor speakers, use an High-Definition Multimedia Interface (HDMI) connector on .
Refer to the Setup Poster to enter the ...
Getting Started Guide - Page 19
....
Software troubleshooting
To repair software ●
problems, try to a configuration that you have a dial-up a connection or network to the Internet.
Update the drivers (see System recovery on page 18) - Your computer might damage the network adapter.
If your Internet service provider (ISP) for your computer to move the antenna to the network adapter, and...
Getting Started Guide - Page 20
..., HP DVD Writer 640b). 5. You can also set restore points manually. To start a System Restore: 1.
Click Start. 2.
Click Start, right-click Computer, and then click Properties. 3. Close all open programs. 2. Click Create, and then follow the on -screen instructions.
14 Chapter 3 Troubleshooting and maintenance
ENWW Click the Driver tab. 6. Updating device drivers
Complete...
Getting Started Guide - Page 23
...are completely dry, replace the ball and ...setting on the computer case and the monitor case.
2. Rinse the roller ball with isopropyl (rubbing) alcohol.
4. NOTE: To remove sticker residue or a spill on the monitor screen. Dust, pet hair, and other particles can overheat, or, in and around the computer connectors (for additional cleaning instructions. Visit http://www.hp.com/support...
Getting Started Guide - Page 30
... for our computers and understand that you may wish to upgrade your computer to meet the rigorous standards that have a hardware issue, before it left our factory. The Help and Support Center provides useful troubleshooting information and includes the following:
● E-mail support
● HP Real Time Chat with hardware and software questions.
Go to...
Getting Started Guide - Page 31
... of the Limited Warranty and Support Guide.
If you attempted to upgrade your system.
Be sure to also check the updates from time to the Support website listed earlier in your computer. Call HP Customer Care Center
Finally, if these steps don't help . and for common problems, and other information.
The HP website has updated software, tips and tricks...
Getting Started Guide - Page 32
... the Limited Warranty and Support Guide. For some important details), which are considered consumer replaceable.
Warranty print on your computer. Hewlett Packard, POD, P.O. After thirty (30) days, there may request a printed copy from hp.com/go/orderdocuments or write to your product in the box.
These services are a few days.
● If a repair is provided in...
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