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Getting Started Guide - Page 2
...part of Microsoft Corporation in this document is intended for Hewlett-Packard products and services are set forth in the express statements accompanying such products and services...is protected by HP. HP supports lawful use of ...HP shall not be authorized by Macrovision. Reverse engineering or disassembly is not furnished by copyright. HP assumes no responsibility for the use of HP...
Getting Started Guide - Page 5
... files and settings to your new computer 6
3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18
4 Customer care ...23 Product information 23 Support information 24 Warranty...
Getting Started Guide - Page 7
... and fix problems
● Find links to use the
Help and Support
Microsoft Windows 7 operating system. Getting Started (this guide)
● Learn how to driver updates.
(troubleshooting).
● Read frequently asked questions.
● Find electronic user guides and specifications for your computer model.
● Order parts and find
● Set up your computer. If the guide is not...
Getting Started Guide - Page 8
... technical support.
● Get up-to-date information and help from the Windows community.
● Connect to a TV.
● Get special utilities for computer owners.
● Maintain your computer. Where to the Regulatory and Safety Information document in the HP User Manuals folder. Maintains your computer performance and resolve problems faster by using automated updates...
Getting Started Guide - Page 9
...accessories to http://www.hp.com/support. a. Find out ...at http://www.hp.com/ergo.
2 Setting up your ...Guide. Place the computer so that is located on it.
2. Download and install operating system updates. The computer may be sure to the computer.
3. These can increase the inside temperature, or can be available on systems that are shown under Windows edition.)
b. The guide is specifically...
Getting Started Guide - Page 10
.... Look in the HP User Manuals folder.
6.
h. For protection against new viruses beyond the trial period, purchase an extended update service.
4 Chapter 2 Setting up your country and language, if necessary, and click Support & Drivers. g. Select your computer
ENWW Click Download next to secure computer information. Unauthorized access to Setup Utility, BIOS settings, and other system...
Getting Started Guide - Page 11
... to install additional software programs or hardware devices. Follow the software manufacturer's directions to the Internet 5
Click Start, click All Programs, click Online Services, and then click Get Online. NOTE: Online Services provides a list of ISPs; To transfer existing accounts, follow the instructions provided by the ISP.
● If you did not set up Internet service...
Getting Started Guide - Page 12
... Transfer software, which is included with Windows 7 (select models only), to copy files and settings to a storage device or, using an Easy Transfer Cable, directly from another computer to your new computer by the product manufacturer for additional troubleshooting options, see Internet access on -screen instructions in the Windows Easy Transfer wizard to
transfer...
Getting Started Guide - Page 18
... Action Center, and then click Troubleshooting. 2. If you want to the Audio Out (lime green) connector on -screen display (OSD) and ensure that audio is set appropriately. Ensure that you connected powered...speakers. Refer to the Setup Poster to an audio connector, not a Line In or headphone connector.
To resume from Sleep mode, press the Sleep button (select models only), or press ...
Getting Started Guide - Page 19
... network adapter uses a network cable, to connect to the Internet.
Software troubleshooting
To repair software ●
problems, try to move the antenna to factory defaults. Restores your Internet connection type. Reinstall the software program or hardware driver (see System recovery on -screen instructions. Erase and reformat the hard disk drive, and then reinstall the operating...
Getting Started Guide - Page 20
...the on your problem: 1.
Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Click the Driver tab. 6.
NOTE: Always use System Restore to return the computer to an earlier version of Microsoft Windows. Some features might be available on systems that was installed on -screen
instructions.
To add restore points manually: 1. Close all open...
Getting Started Guide - Page 23
...and rollers are completely dry, replace the ball and ball-cover ring. Visit http://www.hp.com/support for example, the Ethernet ..., or, in and around the computer connectors (for additional cleaning instructions. Unplug the power to remove the ring and release the roller ... spill on the computer or monitor case, use a low setting on
the keyboard keys and along the grooves. 2. Turn the...
Getting Started Guide - Page 30
...software questions.
The Help and Support Center provides useful troubleshooting information and includes the following:
● E-mail support
● HP Real Time Chat with setting up and using your decision to...down your specific needs.
24 Chapter 4 Customer care
ENWW Support information
Don't forget to : http://www.hp.com/apac/register. The first four items on the list (model number, ...
Getting Started Guide - Page 31
... Warranty and Support Guide. Problems? Within the Help and Support Center, you can reach a real, knowledgeable person by calling the HP Customer Care Center in this guide, and a HP Customer Representative will assist you. The HP website has updated software, tips and tricks, answers for many years to come.
This must be done after you have any problems setting up .
HP will...
Getting Started Guide - Page 32
... (as well as many of the Limited Warranty and Support Guide. In countries/regions where the warranty is the fastest method of repair, as some countries/regions, a printed HP Limited Warranty is provided in the box. Box 200, Alexandra Post Office, Singapore 911507.
These services are considered consumer replaceable. This is not provided in the Hardware Limited...
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