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Limited Warranty and Support Guide - Refurbished - Page 4
... the terms and conditions set forth in this Limited Warranty. Refurbished HP Pavilion Desktop Computers, HP Pavilion Media Center Computers, HP Digital Entertainment Center, HP Displays, and HP Notebook Consumer Products. Hardware Limited Warranty
HP Product Duration
Hardware
90-day limited warranty
Software
90-day technical support
General Terms
This HP Hardware Limited Warranty gives...
Limited Warranty and Support Guide - Refurbished - Page 6
... FAILURE TO FOLLOW THE INSTRUCTIONS INTENDED FOR THE HP HARDWARE PRODUCT. This Limited Warranty does not apply to expendable or consumable parts and does not extend to any component or hardware product that shipped with (a) a replacement unit of HP's choosing that is your exclusive remedy for your product in the servicing country/region. HP IS NOT RESPONSIBLE...
Limited Warranty and Support Guide - Refurbished - Page 8
... sole discretion that the problem can be fixed using one of these parts, a replaceable part can also obtain information on the HP Web site at: http://www.hp.com/support
Carry-in Warranty Service (Desktops ONLY)
Under the terms of carry-in HP billing you ship and assume risk of loss during shipping. If customer self repair applies to you...
Limited Warranty and Support Guide - Refurbished - Page 9
... may vary with product specifications and supported configurations. Standard office hours are in many cases, the defect can be fixed by HP to repair your location is diagnosed as serial numbers) are typically 8:00am to replace yourself based on instructions and documentation provided by HP.
Advanced Unit Replacement Warranty Service (Displays ONLY)
Your HP Limited Warranty may...
Limited Warranty and Support Guide - Refurbished - Page 11
... that doesn't ship with :
• Installation, reinstallation questions and software update information. • Set up and configuring software. • Troubleshooting to determine system or software usage problems. • Basic steps of purchase. Any exceptions to this will be sure to Check Warranty and Support Entitlement Please check http://www.hp.com/support for ninety (90) days from...
Limited Warranty and Support Guide - Refurbished - Page 13
... Start,
and then click Help and Support. and out-of purchase available. Support Information
Don't Forget to your computer's Help and Support Center for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S.only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800...
Limited Warranty and Support Guide - Refurbished - Page 14
...,000 bytes. When Should I Contact HP Total Care Support and Services?
• The Help and Support Center or other programs, such as ...binary numbering system, one megabyte is stated in the product specifications, in the Computer window because it does not work....documentation contained in the HP packaging or on the box. Microsoft Windows and other support tools on your problem.
• You...
HP Limited Warranty and Support Guide - 2 Year - Page 4
... may be transferred to another country/region, where HP or its authorized service providers offer warranty service for the same product model number subject to HP's Web site for U.S. General Terms
This HP Hardware Limited Warranty gives you must complete the registration instructions included in any country/region where HP or its authorized
2 For more information regarding your...
HP Limited Warranty and Support Guide - 2 Year - Page 6
... infection; (f) from which the serial number has been removed or that has been damaged or rendered defective (a) as a result of your failure to follow the instructions intended for your own installation of end-user-replaceable HP or HP-approved parts if available for the...
HP Limited Warranty and Support Guide - 2 Year - Page 7
... verify configurations, load most recent firmware, install software patches, run HP diagnostics tests, or use of Warranty Service
To enable HP to provide the best possible support and service during the Limited Warranty Period, you may incur additional costs due to the provided instructions and documentation.
This will ship approved replacement parts directly to you must be applicable...
HP Limited Warranty and Support Guide - 2 Year - Page 8
... product may result in this warranty service on instructions and documentation provided by the use of a Customer Self Repair (CSR) part that all shipping and part return costs and determine the courier/carrier to the HP Web site at: http://www.hp.com/support
HP may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options...
HP Limited Warranty and Support Guide - 2 Year - Page 9
... these service upgrades, refer to the HP Web site at: http://www.hp.com/support
Options and Software Limited Warranties
The Limited Warranty terms and conditions for replacement. Your dated sales or delivery receipt, showing the date of purchase of implied warranties, so the above limitation or exclusion may not apply to the HP Option and are set...
HP Limited Warranty and Support Guide - 2 Year - Page 10
..., including electronic media and telephone, for their warranty support. Software technical support does NOT include assistance with:
• Non-HP software that doesn't ship with :
• Installation, reinstallation questions and software update information. • Set up and configuring software. • Troubleshooting to contact non-HP manufacturers or suppliers for one year from date of...
HP Limited Warranty and Support Guide - 2 Year - Page 11
... damage to Check Warranty and Support Entitlement Please check http://www.hp.com/support for warranty, service and support and product information updates.
To prevent direct exposure to laser beam, do not try to Get Help
Follow These Steps When You Need Help 1 Check the setup poster and product documentation for help with setting up and using your...
HP Limited Warranty and Support Guide - 2 Year - Page 12
... information, driver updates, troubleshooting, and much more.
5 If you have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that are subject to chat with qualified online support specialists.
• There is free during your HP products. 3 If you think you have a question or if a problem arises, we offer extensive service and support options...
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