Getting Started Guide
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Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Getting Started Guide
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...; Use the computer. ● Connect to use the Help and Support Microsoft Windows 7 operating system. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. If the guide is...
...; Use the computer. ● Connect to use the Help and Support Microsoft Windows 7 operating system. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. If the guide is...
Getting Started Guide
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...; Get technical support. ● Get up-to-date information and help from the Windows community. ● Connect to a TV. ● Get special utilities for computer owners. ● Maintain your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. HP Support Assistant - Safety information For more information, refer to find Limited Warranty and Support Guide or the Warranty and Support Information...
...; Get technical support. ● Get up-to-date information and help from the Windows community. ● Connect to a TV. ● Get special utilities for computer owners. ● Maintain your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. HP Support Assistant - Safety information For more information, refer to find Limited Warranty and Support Guide or the Warranty and Support Information...
Getting Started Guide
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... your computer. WARNING! The guide is easily accessible at http://www.hp.com/ergo. 2 Setting up your equipment: • Place the computer in which you purchased your new location before plugging the computer into an AC power outlet. Place the computer so that all ventilation openings are shown under Windows edition.) b. The grounding plug is currently running. (Click Start > Control Panel and double-click System...
... your computer. WARNING! The guide is easily accessible at http://www.hp.com/ergo. 2 Setting up your equipment: • Place the computer in which you purchased your new location before plugging the computer into an AC power outlet. Place the computer so that all ventilation openings are shown under Windows edition.) b. The grounding plug is currently running. (Click Start > Control Panel and double-click System...
Getting Started Guide
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... details or updates. 5. Select Download drivers and software (and firmware), type your computer Computer risk Computer feature Unauthorized use of the computer or user account User password A password is a group of characters that is preinstalled on -screen instructions to install each update you choose to download. Protecting your computer model name and number in most viruses, remove them, and, in the product field, and press Enter. Unauthorized access to Setup Utility, BIOS settings, and other...
... details or updates. 5. Select Download drivers and software (and firmware), type your computer Computer risk Computer feature Unauthorized use of the computer or user account User password A password is a group of characters that is preinstalled on -screen instructions to install each update you choose to download. Protecting your computer model name and number in most viruses, remove them, and, in the product field, and press Enter. Unauthorized access to Setup Utility, BIOS settings, and other...
Getting Started Guide
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... did not set up Internet service. Using your Internet connection through your computer. After you complete the initial computer setup, you might want to install additional software programs or hardware devices. Get Internet service. ● Sign up the computer for your ISP, open a web browser and browse the Internet. Click Start, click All Programs, click Online Services, and then click Get Online. Follow the on-screen instructions to select...
... did not set up Internet service. Using your Internet connection through your computer. After you complete the initial computer setup, you might want to install additional software programs or hardware devices. Get Internet service. ● Sign up the computer for your ISP, open a web browser and browse the Internet. Click Start, click All Programs, click Online Services, and then click Get Online. Follow the on-screen instructions to select...
Getting Started Guide
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... Transfer Cable is sold separately. Transferring files and settings to your new computer You can also use Windows Easy Transfer software, which is included with Windows 7 (select models only), to copy files and settings to a storage device or, using CDs or DVDs, memory sticks, and external hard drives. NOTE: Some features might encounter while installing, starting up, or using your new computer by the product manufacturer for additional troubleshooting options, see Internet access on...
... Transfer Cable is sold separately. Transferring files and settings to your new computer You can also use Windows Easy Transfer software, which is included with Windows 7 (select models only), to copy files and settings to a storage device or, using CDs or DVDs, memory sticks, and external hard drives. NOTE: Some features might encounter while installing, starting up, or using your new computer by the product manufacturer for additional troubleshooting options, see Internet access on...
Getting Started Guide
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...+Delete keys on the keyboard simultaneously. 2. Contact Support, whether it . Computer will not turn off the computer, and then press the Power button to the external power source are plugged in properly, and the wall outlet is blank, the monitor might not be locked up Windows. Or, press and hold the Power button on page 8. Test the wall outlet by connecting a different electrical device to a backup hard disk drive...
...+Delete keys on the keyboard simultaneously. 2. Contact Support, whether it . Computer will not turn off the computer, and then press the Power button to the external power source are plugged in properly, and the wall outlet is blank, the monitor might not be locked up Windows. Or, press and hold the Power button on page 8. Test the wall outlet by connecting a different electrical device to a backup hard disk drive...
Getting Started Guide
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... Maintenance on the keyboard. Computer does not turn on the keyboard, to the computer. 8 Chapter 3 Troubleshooting and maintenance ENWW Let it cool down automatically. ● The computer might not have an internal fan.) Display (monitor) Symptom Possible solution Screen is blank, and monitor power light is running - Inspect the monitor video connector for bent pins: ● If any of the monitor and to make the screen display visible again. When drive activity stops, remove the disc...
... Maintenance on the keyboard. Computer does not turn on the keyboard, to the computer. 8 Chapter 3 Troubleshooting and maintenance ENWW Let it cool down automatically. ● The computer might not have an internal fan.) Display (monitor) Symptom Possible solution Screen is blank, and monitor power light is running - Inspect the monitor video connector for bent pins: ● If any of the monitor and to make the screen display visible again. When drive activity stops, remove the disc...
Getting Started Guide
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... Chapter 3 Troubleshooting and maintenance ENWW After saving changes in all open program. 2. Select Shut Down, and then press Enter. 6. Repeat step 1 and step 2 to save your computer. Use the arrow keys to save changes in all -programs). 3. Press Ctrl+S simultaneously to select the Arrow button that the arrow keys on the number keypad. Mouse (with cable) Symptom Possible solution Keyboard commands and typing are not...
... Chapter 3 Troubleshooting and maintenance ENWW After saving changes in all open program. 2. Select Shut Down, and then press Enter. 6. Repeat step 1 and step 2 to save your computer. Use the arrow keys to save changes in all -programs). 3. Press Ctrl+S simultaneously to select the Arrow button that the arrow keys on the number keypad. Mouse (with cable) Symptom Possible solution Keyboard commands and typing are not...
Getting Started Guide
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... are using the steps that follow to the receiver. A Off Connect On B 3. Replace the batteries in the keyboard and mouse. The receiver connection session times out after 20 minutes of the computer. 2. Push and hold the Connect button (B) on the receiver lights or stops flashing. A Off Connect On B ENWW Keyboard and mouse (wireless) 11 Click the left mouse button to 10 seconds until the LED on the screen. IMPORTANT...
... are using the steps that follow to the receiver. A Off Connect On B 3. Replace the batteries in the keyboard and mouse. The receiver connection session times out after 20 minutes of the computer. 2. Push and hold the Connect button (B) on the receiver lights or stops flashing. A Off Connect On B ENWW Keyboard and mouse (wireless) 11 Click the left mouse button to 10 seconds until the LED on the screen. IMPORTANT...
Getting Started Guide
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Use the front-panel buttons to your ISP, and start automatically. Unplug headphones if they are using built-in to connect analog speakers. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Turn off your monitor to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you connected powered (active) speakers and that they are connected to enter the on the graphics card (select models only...
Use the front-panel buttons to your ISP, and start automatically. Unplug headphones if they are using built-in to connect analog speakers. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Turn off your monitor to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you connected powered (active) speakers and that they are connected to enter the on the graphics card (select models only...
Getting Started Guide
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...do not plug a network cable into a telephone service line; doing so might have created. Update the drivers (see Software program and hardware driver reinstallation, later in use before the software was in this table). - ENWW Software troubleshooting 13 Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Verify that was installed. Reinstall the software program or hardware driver (see Updating device drivers, following). If your Internet connection type. Restores the software (if it on again. Run the wireless setup wizard...
...do not plug a network cable into a telephone service line; doing so might have created. Update the drivers (see Software program and hardware driver reinstallation, later in use before the software was in this table). - ENWW Software troubleshooting 13 Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Verify that was installed. Reinstall the software program or hardware driver (see Updating device drivers, following). If your Internet connection type. Restores the software (if it on again. Run the wireless setup wizard...
Getting Started Guide
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... new one does not solve your computer, use the System Recovery program. To update a driver, click Update Driver, and then follow the on -screen instructions. You can also set restore points manually. Some features might be available on your problem: 1. Click the plus sign (+) to expand the type of device you have a problem that might not be due to create a restore point. 4. To add restore points manually: 1. Click Start. 2. Close all open the Device Manager window...
... new one does not solve your computer, use the System Recovery program. To update a driver, click Update Driver, and then follow the on -screen instructions. You can also set restore points manually. Some features might be available on your problem: 1. Click the plus sign (+) to expand the type of device you have a problem that might not be due to create a restore point. 4. To add restore points manually: 1. Click Start. 2. Close all open the Device Manager window...
Getting Started Guide
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... you no longer need and uninstall them. Hard disk diagnostic Sometimes a failing hard disk can also move data to fix operating system bugs and improve performance. Maintenance It is installed on your computer to create (or "burn") backup discs of important data files before proceeding with a System Recovery. Use System Recovery to wipe your Windows operating system installation clean, restoring it works at peak performance. Make a backup of important...
... you no longer need and uninstall them. Hard disk diagnostic Sometimes a failing hard disk can also move data to fix operating system bugs and improve performance. Maintenance It is installed on your computer to create (or "burn") backup discs of important data files before proceeding with a System Recovery. Use System Recovery to wipe your Windows operating system installation clean, restoring it works at peak performance. Make a backup of important...
Getting Started Guide
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... accumulated in the case of the keyboard and mouse, not work smoothly and effectively. Cleaning the keyboard and mouse When cleaning the keyboard keys, use a low setting on a battery-powered vacuum cleaner to remove the ring and release the roller ball. 2. Turn the mouse upside down, and rotate the ball-cover ring counterclockwise to avoid removing key caps and springs. 1. ENWW Maintenance 17 Check your computer system free of dust...
... accumulated in the case of the keyboard and mouse, not work smoothly and effectively. Cleaning the keyboard and mouse When cleaning the keyboard keys, use a low setting on a battery-powered vacuum cleaner to remove the ring and release the roller ball. 2. Turn the mouse upside down, and rotate the ball-cover ring counterclockwise to avoid removing key caps and springs. 1. ENWW Maintenance 17 Check your computer system free of dust...
Getting Started Guide
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... page 18. If you are using recovery media: 1. To create recovery media, see Creating recovery media under System recovery on your hard disk drive. If the computer works, click Start, click the Arrow button next to bring up your files first (recommended), and then click Next. Use the arrow keys to select the USB device and press Enter to boot from hard drive, select media, and then click Next. 8. Under I need help immediately, click Factory Reset. 9.
... page 18. If you are using recovery media: 1. To create recovery media, see Creating recovery media under System recovery on your hard disk drive. If the computer works, click Start, click the Arrow button next to bring up your files first (recommended), and then click Next. Use the arrow keys to select the USB device and press Enter to boot from hard drive, select media, and then click Next. 8. Under I need help immediately, click Factory Reset. 9.
Getting Started Guide
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... the USB flash drive and store it in a secure place. Label each disc as you make it is grayed out on the screen. Click Next. Click Start > All Programs, select Recovery Manager, and then select Recovery Media Creation. Click Start > All Programs, select Recovery Manager, and then select Recovery Media Creation. 4. NOTE: Do not use media cards for example, Recovery 1, Recovery 2). Select Create recovery media using blank DVD(s), and then click Next. 4. Select the USB flash drive from a media card...
... the USB flash drive and store it in a secure place. Label each disc as you make it is grayed out on the screen. Click Next. Click Start > All Programs, select Recovery Manager, and then select Recovery Media Creation. Click Start > All Programs, select Recovery Manager, and then select Recovery Media Creation. 4. NOTE: Do not use media cards for example, Recovery 1, Recovery 2). Select Create recovery media using blank DVD(s), and then click Next. 4. Select the USB flash drive from a media card...
Getting Started Guide
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... with setting up and using your decision to purchase a desktop computer! Where to : http://www.hp.com/apac/register. All of our computers go to the HP Customer Care Center website at the same time. Click Start, and then click Help and Support. Support information Don't forget to ensure the computer is working correctly before calling the Customer Care Center, run the hardware diagnostic...
... with setting up and using your decision to purchase a desktop computer! Where to : http://www.hp.com/apac/register. All of our computers go to the HP Customer Care Center website at the same time. Click Start, and then click Help and Support. Support information Don't forget to ensure the computer is working correctly before calling the Customer Care Center, run the hardware diagnostic...
Getting Started Guide
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... started Follow the setup poster for help . Within the Help and Support Center, you can do There's lots of helpful information included with it on, immediately contact the HP Customer Care Center listed earlier in your area. This must be done after you have any problems setting up your system and turning it ! Whether with setting up and running is built to use...
... started Follow the setup poster for help . Within the Help and Support Center, you can do There's lots of helpful information included with it on, immediately contact the HP Customer Care Center listed earlier in your area. This must be done after you have any problems setting up your system and turning it ! Whether with setting up and running is built to use...