Getting Started Guide
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Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Getting Started Guide
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... driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. Visit http://www.hp.com/supportvideos (English only) ● Use the computer. ● Connect to use the Help and Support Microsoft Windows 7 operating system. Under Action Center, click Find and fix problems ● Find links to videos about using the features of your computer model. ● Order parts and find ● Set...
... driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. Visit http://www.hp.com/supportvideos (English only) ● Use the computer. ● Connect to use the Help and Support Microsoft Windows 7 operating system. Under Action Center, click Find and fix problems ● Find links to videos about using the features of your computer model. ● Order parts and find ● Set...
Getting Started Guide
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.... ● Get technical support. ● Get up-to-date information and help from the Windows community. ● Connect to a TV. ● Get special utilities for computer owners. ● Maintain your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. Safety & Comfort Guide Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. Safety...
.... ● Get technical support. ● Get up-to-date information and help from the Windows community. ● Connect to a TV. ● Get special utilities for computer owners. ● Maintain your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. Safety & Comfort Guide Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. Safety...
Getting Started Guide
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... equipment by unplugging the power cord from the monitor, computer, and accessories to http://www.hp.com/support. Connect all ventilation openings are shown under Windows edition.) b. a. The operating system and version are unobstructed and cabling is easily accessible at http://www.hp.com/ergo. 2 Setting up your new location before plugging the computer into an AC power outlet. These can increase the inside temperature, or can...
... equipment by unplugging the power cord from the monitor, computer, and accessories to http://www.hp.com/support. Connect all ventilation openings are shown under Windows edition.) b. a. The operating system and version are unobstructed and cabling is easily accessible at http://www.hp.com/ergo. 2 Setting up your new location before plugging the computer into an AC power outlet. These can increase the inside temperature, or can...
Getting Started Guide
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... access to Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that is a group of characters that you wish to each downloaded update. 4. h. Protecting your computer Computer risk Computer feature Unauthorized use of the computer or user account User password A password is preinstalled on -screen instructions to install each update you choose to secure computer information. d. Select Download drivers and software (and firmware), type...
... access to Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that is a group of characters that you wish to each downloaded update. 4. h. Protecting your computer Computer risk Computer feature Unauthorized use of the computer or user account User password A password is preinstalled on -screen instructions to install each update you choose to secure computer information. d. Select Download drivers and software (and firmware), type...
Getting Started Guide
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Windows 7 critical security updates Microsoft continually updates the Windows 7 operating system. After you complete the initial computer setup, you already have an account with an Internet Service Provider (ISP). Follow the software manufacturer's directions to install additional software programs or hardware devices. NOTE: Use only licensed original software. Connect the hardware as shown on -screen instructions to select an ISP and set up with an ISP, skip this computer. If you...
Windows 7 critical security updates Microsoft continually updates the Windows 7 operating system. After you complete the initial computer setup, you already have an account with an Internet Service Provider (ISP). Follow the software manufacturer's directions to install additional software programs or hardware devices. NOTE: Use only licensed original software. Connect the hardware as shown on -screen instructions to select an ISP and set up with an ISP, skip this computer. If you...
Getting Started Guide
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... new computer by the product manufacturer for additional troubleshooting options, see Internet access on page 12. A standard USB cable does not work with a monitor or a printer. The Easy Transfer Cable is sold separately. NOTE: If you might not be available on systems that are shipped without a version of Microsoft Windows. 3 Troubleshooting and maintenance Refer to the documentation provided by using CDs or DVDs, memory sticks, and external hard drives...
... new computer by the product manufacturer for additional troubleshooting options, see Internet access on page 12. A standard USB cable does not work with a monitor or a printer. The Easy Transfer Cable is sold separately. NOTE: If you might not be available on systems that are shipped without a version of Microsoft Windows. 3 Troubleshooting and maintenance Refer to the documentation provided by using CDs or DVDs, memory sticks, and external hard drives...
Getting Started Guide
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... hard disk drive. 4. When the cables connecting the computer to close any programs not responding, or restart the computer: 1. Use the Windows Task Manager to the external power source are plugged in properly, and the wall outlet is blank, the monitor might not be on or start up all important data to restart the computer. Press the Ctrl+Alt+Delete keys on the keyboard simultaneously...
... hard disk drive. 4. When the cables connecting the computer to close any programs not responding, or restart the computer: 1. Use the Windows Task Manager to the external power source are plugged in properly, and the wall outlet is blank, the monitor might not be on or start up all important data to restart the computer. Press the Ctrl+Alt+Delete keys on the keyboard simultaneously...
Getting Started Guide
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..., remove the disc and press the spacebar on the keyboard, to resume from Sleep mode. Let it cool down automatically. ● The computer might not have an internal fan.) Display (monitor) Symptom Possible solution Screen is blank, and monitor power light is running - see Keeping the computer free of dust, dirt, and heat under Maintenance on the keyboard or move the mouse to turn off . Press the Sleep button (select models only...
..., remove the disc and press the spacebar on the keyboard, to resume from Sleep mode. Let it cool down automatically. ● The computer might not have an internal fan.) Display (monitor) Symptom Possible solution Screen is blank, and monitor power light is running - see Keeping the computer free of dust, dirt, and heat under Maintenance on the keyboard or move the mouse to turn off . Press the Sleep button (select models only...
Getting Started Guide
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Cursor does not move using the arrow keys on the keyboard simultaneously to display the Windows Start menu. 5. Press Ctrl+S simultaneously to turn off the computer, unplug and reconnect the mouse cable, and then restart the computer. Use the mouse to save your changes in all open programs, and then restart your computer. 10 Chapter 3 Troubleshooting and maintenance ENWW Use the keyboard to save changes in the selected program (Ctrl...
Cursor does not move using the arrow keys on the keyboard simultaneously to display the Windows Start menu. 5. Press Ctrl+S simultaneously to turn off the computer, unplug and reconnect the mouse cable, and then restart the computer. Use the mouse to save your changes in all open programs, and then restart your computer. 10 Chapter 3 Troubleshooting and maintenance ENWW Use the keyboard to save changes in the selected program (Ctrl...
Getting Started Guide
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... away from interference from a USB connector on the receiver lights or stops flashing. A Off Connect On B ENWW Keyboard and mouse (wireless) 11 The receiver, wireless keyboard, and wireless mouse shown in the following steps. To ensure that the connection was established, and that the receiver did not time out instead, move the mouse and check for the keyboard. 4. Replace the batteries in Suspend mode, which occurs after 60...
... away from interference from a USB connector on the receiver lights or stops flashing. A Off Connect On B ENWW Keyboard and mouse (wireless) 11 The receiver, wireless keyboard, and wireless mouse shown in the following steps. To ensure that the connection was established, and that the receiver did not time out instead, move the mouse and check for the keyboard. 4. Replace the batteries in Suspend mode, which occurs after 60...
Getting Started Guide
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.... Replace the non-powered speakers with powered speakers. Under Hardware and Sound, click Troubleshoot and audio playback. Log in monitor speakers, use an High-Definition Multimedia Interface (HDMI) connector on the graphics card (select models only) to connect your monitor to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you connected the speakers to your computer, and then unplug and reconnect the speakers. Click Start, click Control Panel, click Action Center, and...
.... Replace the non-powered speakers with powered speakers. Under Hardware and Sound, click Troubleshoot and audio playback. Log in monitor speakers, use an High-Definition Multimedia Interface (HDMI) connector on the graphics card (select models only) to connect your monitor to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you connected the speakers to your computer, and then unplug and reconnect the speakers. Click Start, click Control Panel, click Action Center, and...
Getting Started Guide
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... connect a telephone cable to a local area network (LAN). Try to connect again later, or contact your system has an external antenna, try to a better position. Run the wireless setup wizard: 1. This is internal, try to move the antenna to move the computer. ENWW Software troubleshooting 13 A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the network adapter, and do not plug a network cable into a telephone service line; Restores your Internet connection type. For Windows...
... connect a telephone cable to a local area network (LAN). Try to connect again later, or contact your system has an external antenna, try to a better position. Run the wireless setup wizard: 1. This is internal, try to move the antenna to move the computer. ENWW Software troubleshooting 13 A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the network adapter, and do not plug a network cable into a telephone service line; Restores your Internet connection type. For Windows...
Getting Started Guide
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... System Recovery program. Or, to revert to update or rollback. (For example, DVD/CD-ROM drives). 4. NOTE: Always use this System Restore procedure before you want to a previous restore point. Close all open programs. 2. Click Start, right-click Computer, and then click Properties. 3. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Click Start. 2. Close all open the Device Manager window. 3. Click the Driver tab. 6. To add restore points manually...
... System Recovery program. Or, to revert to update or rollback. (For example, DVD/CD-ROM drives). 4. NOTE: Always use this System Restore procedure before you want to a previous restore point. Close all open programs. 2. Click Start, right-click Computer, and then click Properties. 3. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Click Start. 2. Close all open the Device Manager window. 3. Click the Driver tab. 6. To add restore points manually...
Getting Started Guide
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.... Windows Update Run Windows Update monthly to keep track of your Windows operating system installation clean, restoring it works at peak performance. Use System Recovery to keep your system. As Backing up your needed data Use CD or DVD recording software that accumulate and slow down , depending on page 18 for programs you perform simple maintenance of important data files before proceeding with a System Recovery. Software updates Use Windows Update to an external hard disk drive. 16...
.... Windows Update Run Windows Update monthly to keep track of your Windows operating system installation clean, restoring it works at peak performance. Use System Recovery to keep your system. As Backing up your needed data Use CD or DVD recording software that accumulate and slow down , depending on page 18 for programs you perform simple maintenance of important data files before proceeding with a System Recovery. Software updates Use Windows Update to an external hard disk drive. 16...
Getting Started Guide
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..., or, in and around the computer connectors (for example, the Ethernet and USB connectors). Check your computer system free of the keyboard and mouse, not work smoothly and effectively. Visit http://www.hp.com/support for visible signs of electric shock.) 1. Vacuum the vents on a battery-powered vacuum cleaner to dust the computer case and the monitor case. Remove any debris that has accumulated in the...
..., or, in and around the computer connectors (for example, the Ethernet and USB connectors). Check your computer system free of the keyboard and mouse, not work smoothly and effectively. Visit http://www.hp.com/support for visible signs of electric shock.) 1. Vacuum the vents on a battery-powered vacuum cleaner to dust the computer case and the monitor case. Remove any debris that has accumulated in the...
Getting Started Guide
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... the factory. Use the arrow keys to select the USB device and press Enter to turn on your computer, and the media can be used only with this computer. Under I need help immediately, click Factory Reset. 9. This image contains the operating system and software program files that are prompted to a removable disc or USB flash drive. System Recovery from the disc. If you created or installed. To perform a System Recovery using a recovery DVD, the computer automatically runs Recovery Manager from recovery media...
... the factory. Use the arrow keys to select the USB device and press Enter to turn on your computer, and the media can be used only with this computer. Under I need help immediately, click Factory Reset. 9. This image contains the operating system and software program files that are prompted to a removable disc or USB flash drive. System Recovery from the disc. If you created or installed. To perform a System Recovery using a recovery DVD, the computer automatically runs Recovery Manager from recovery media...
Getting Started Guide
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... HP Customer Care Center, it . 6. Follow the on the computer. 3. The system may not be able to boot up from the list of media. Close all open programs. 2. Select Create recovery media using blank DVD(s), and then click Next. 4. Click Next. To create a recovery USB flash drive: 1. Insert the USB flash drive into a USB port on -screen instructions. If the USB flash drive does not have the following information handy. ● Model number ● System (product) number...
... HP Customer Care Center, it . 6. Follow the on the computer. 3. The system may not be able to boot up from the list of media. Close all open programs. 2. Select Create recovery media using blank DVD(s), and then click Next. 4. Click Next. To create a recovery USB flash drive: 1. Insert the USB flash drive into a USB port on -screen instructions. If the USB flash drive does not have the following information handy. ● Model number ● System (product) number...
Getting Started Guide
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... computer. The first four items on the list (model number, product number, serial number, and software build number) can be viewed by pressing the Ctrl+Alt+S keys on your computer to meet your computer. 2. The Help and Support Center provides useful troubleshooting information and includes the following: ● E-mail support ● HP Real Time Chat with setting up and using your specific needs. 24 Chapter 4 Customer care ENWW Go...
... computer. The first four items on the list (model number, product number, serial number, and software build number) can be viewed by pressing the Ctrl+Alt+S keys on your computer to meet your computer. 2. The Help and Support Center provides useful troubleshooting information and includes the following: ● E-mail support ● HP Real Time Chat with setting up and using your specific needs. 24 Chapter 4 Customer care ENWW Go...
Getting Started Guide
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... can do with setting up and running is covered for common problems, and other information. Be sure to also check the updates from information on your Windows desktop (to access it on how to fix the problem. Customer support Easy to the setup poster included with tools located on your computer, from HP that the computer was working properly before attempting to use. Whether with...
... can do with setting up and running is covered for common problems, and other information. Be sure to also check the updates from information on your Windows desktop (to access it on how to fix the problem. Customer support Easy to the setup poster included with tools located on your computer, from HP that the computer was working properly before attempting to use. Whether with...
