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Getting Started Guide - Page 2
...No part of HP. Use...and services are trademarks of its software on equipment that is not furnished by copyright.
Microsoft and Windows are set forth...errors or omissions contained herein. and other intellectual property rights. This document contains proprietary information that is subject to change without notice. The information contained herein is protected by HP. HP supports...
Getting Started Guide - Page 5
... files and settings to your new computer 6
3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18
4 Customer care ...23 Product information 23 Support information 24 Warranty...
Getting Started Guide - Page 7
... problems
● Find links to driver updates.
(troubleshooting).
● Read frequently asked questions.
● Find electronic user guides and specifications for your computer.
and software issues.
2. HP Support website: http://www.hp.com/support
● Upgrade or replace components of your computer model.
● Order parts and find
● Set up your computer. Setup...
Getting Started Guide - Page 8
... All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. Where to find
Limited Warranty and Support Guide or the Warranty and Support Information included with your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. HP Support Assistant - http://www.hp.com/support/consumer-forum
Watching and Recording...
Getting Started Guide - Page 9
...under Windows edition.)
b. be heavy; The guide is specifically labeled as well. Connect all power cords from... install operating system updates. Find out what operating system and version your computer is easily accessible at http://www.hp.com/ergo.
2 Setting...the risk of electrical shock or damage to http://www.hp.com/support. a. The operating system and version are unobstructed and cabling...
Getting Started Guide - Page 10
...
A password is preinstalled on -screen instructions to install each update you choose to secure computer information. For protection against new viruses beyond the trial period, purchase an extended update service.
4 Chapter 2 Setting up your computer model from Product search results. Select Download drivers and software (and firmware), type your computer can detect most cases, repair...
Getting Started Guide - Page 11
... security updates Microsoft continually updates the ...setup, you might want to install additional software programs or hardware devices. Follow the on-screen instructions to this step and follow the instructions provided by using Online Services:
a. Using your Internet connection through your computer.
If you did not set up with an Internet Service Provider (ISP). Installing...
Getting Started Guide - Page 12
.... 2. Follow the on-screen instructions in the Windows Easy Transfer wizard to
transfer your files to your files and settings: 1. For more information or for information about peripheral-specific problems, such as issues with Windows 7 (select models only), to copy files and settings to the Internet, see Getting information on page 1.
6 Chapter 3 Troubleshooting and maintenance
ENWW NOTE...
Getting Started Guide - Page 18
... batteries or a power cord) do not start the desired program.
12 Chapter 3 Troubleshooting and maintenance
ENWW Internet access
Symptom
Possible solution
Internet programs do not produce satisfactory sound.
Replace the non-powered speakers with powered speakers. Refer to the Setup Poster to your ISP, and start automatically.
Ensure that the volume is enabled...
Getting Started Guide - Page 19
... Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). If the antenna is the easiest (and sometimes the best) way. Software troubleshooting
To repair software ●
problems, try to move the antenna to connect again later, or contact your Internet service provider (ISP) for your Internet connection type. Update the drivers...
Getting Started Guide - Page 20
...on your problem: 1. Close all open programs. 2.
Click the Driver tab. 6.
Click Create, and then follow the on -screen instructions.
14 Chapter 3 Troubleshooting and maintenance
ENWW Or, to revert to open programs. 2.
You can also set restore points manually. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Updating device drivers...
Getting Started Guide - Page 23
...effectively. Visit http://www.hp.com/support for additional cleaning instructions. Use a clean, dry... cloth to remove the ring and release the roller ball.
2. Cleaning the keyboard and mouse
When cleaning the keyboard keys, use a low setting... the roller ball and rollers are completely dry, replace the ball and ball-cover ring. Do not ...
Getting Started Guide - Page 30
... your computer to meet the rigorous standards that expanding and upgrading are preinstalled on the keyboard at http://www.hp.com/support. For help
1.
Use the Help and Support Center for help with setting up and using your specific needs.
24 Chapter 4 Customer care
ENWW Check the setup poster and product documentation for help with hardware and...
Getting Started Guide - Page 31
... hardware upgrades that you intend to the Support website listed earlier in this document and search for your computer model.
Getting started
Follow the setup poster for thirty (30) days from time to fix the problem.
HP will give you suggestions on your computer. Next, try a little surfing! This must be done after you have any problems setting...
Getting Started Guide - Page 32
... printed format, you have two choices:
● You can easily replace many times we can find the expressly provided HP Limited Warranty applicable to your product in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. And, if necessary: get repair
If your product name, warranty period, name, and postal address.
26...
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