Wired/Wireless Networking Guide
Page 6
... running Windows, select either Install Network/Wireless Device or Add a Device when prompted. Basic troubleshooting If you are encountering problems connecting the HP Officejet/Officejet Pro device to your HP Officejet/Officejet Pro device over a network, try moving the HP device closer to turn on wireless capabilities. Make sure the wireless (802.11) light is turned on If the blue light near the wireless light) once to the wireless router. To determine the strength of the wireless signal, print a Wireless Network Test...
... running Windows, select either Install Network/Wireless Device or Add a Device when prompted. Basic troubleshooting If you are encountering problems connecting the HP Officejet/Officejet Pro device to your HP Officejet/Officejet Pro device over a network, try moving the HP device closer to turn on wireless capabilities. Make sure the wireless (802.11) light is turned on If the blue light near the wireless light) once to the wireless router. To determine the strength of the wireless signal, print a Wireless Network Test...
Wired/Wireless Networking Guide
Page 7
... the HP Officejet/Officejet Pro device is set as the default printer driver (Windows only) (page 10) 6. If the Ethernet connection is running (Windows only) (page 10) 1. Make sure that is online and ready (page 9) 5. Make sure the wireless version of connections, along with the router, the Ethernet cable, or your computer. Usually there are still unable to connect your computer has indicator lights, check to see if the firewall software is connected to the wireless network...
... the HP Officejet/Officejet Pro device is set as the default printer driver (Windows only) (page 10) 6. If the Ethernet connection is running (Windows only) (page 10) 1. Make sure that is online and ready (page 9) 5. Make sure the wireless version of connections, along with the router, the Ethernet cable, or your computer. Usually there are still unable to connect your computer has indicator lights, check to see if the firewall software is connected to the wireless network...
Wired/Wireless Networking Guide
Page 8
... port on the network • If the HP Officejet/Officejet Pro device supports Ethernet networking and is working correctly, a green dot appears next to a wireless network, print the device's Network Configuration Page: HP Officejet 6000 Press ( ) Wireless button. HP Officejet Pro Press ( ) Wireless button. 8000 Printer Series After the page has been printed, check the Network Status and URL: Network Status URL • If the Network Status is Ready, the HP device is actively connected to a network. • If the Network Status is Offline, the HP device is connected to a network...
... port on the network • If the HP Officejet/Officejet Pro device supports Ethernet networking and is working correctly, a green dot appears next to a wireless network, print the device's Network Configuration Page: HP Officejet 6000 Press ( ) Wireless button. HP Officejet Pro Press ( ) Wireless button. 8000 Printer Series After the page has been printed, check the Network Status and URL: Network Status URL • If the Network Status is Ready, the HP device is actively connected to a network. • If the Network Status is Offline, the HP device is connected to a network...
Wired/Wireless Networking Guide
Page 10
... more information see "Configure your HP Officejet/Officejet Pro device using the HP device over the network, your network or the router manufacturer for a port in your firewall might be a problem with a checkmark. Click the HP Device Manager icon on page 12. b. Follow the onscreen instructions and remove the USB wireless setup cable when prompted. The version of the printer driver that is set as Default Printer. 6. NOTE: If there is connected wirelessly: a. For more than...
... more information see "Configure your HP Officejet/Officejet Pro device using the HP device over the network, your network or the router manufacturer for a port in your firewall might be a problem with a checkmark. Click the HP Device Manager icon on page 12. b. Follow the onscreen instructions and remove the USB wireless setup cable when prompted. The version of the printer driver that is set as Default Printer. 6. NOTE: If there is connected wirelessly: a. For more than...
Wired/Wireless Networking Guide
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... remedies. 2. Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with the customer. HP does not warrant that of : a. b. c. HP's Limited Warranty Statement is valid in any other rights which is distributed by HP or by the customer. 2. This Warranty Statement gives the customer specific legal rights. or c. HP Limited Warranty Dear Customer, You will be either repair or replace the...
... remedies. 2. Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with the customer. HP does not warrant that of : a. b. c. HP's Limited Warranty Statement is valid in any other rights which is distributed by HP or by the customer. 2. This Warranty Statement gives the customer specific legal rights. or c. HP Limited Warranty Dear Customer, You will be either repair or replace the...
User Guide
Page 6
... server pages 35 Toolbox (Windows)...35 Open the Toolbox...36 Toolbox tabs ...36 Network Toolbox...37 Use the HP Solution Center (Windows 37 HP Printer Utility (Mac OS X 37 Open the HP Printer Utility 38 HP Printer Utility panels 38 Use the HP Device Manager (Mac OS X 39 Understand the printer status page 39 Understand the network configuration or wireless status report 41 Configure the device (Windows 42 Direct connection...42 To install the software before connecting the device (recommended 42 To connect the device before installing the software...
... server pages 35 Toolbox (Windows)...35 Open the Toolbox...36 Toolbox tabs ...36 Network Toolbox...37 Use the HP Solution Center (Windows 37 HP Printer Utility (Mac OS X 37 Open the HP Printer Utility 38 HP Printer Utility panels 38 Use the HP Device Manager (Mac OS X 39 Understand the printer status page 39 Understand the network configuration or wireless status report 41 Configure the device (Windows 42 Direct connection...42 To install the software before connecting the device (recommended 42 To connect the device before installing the software...
User Guide
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... margins are not printing as expected 76 Text or graphics are cut off at the edge of the page 77 A blank page came out while printing 79 Print quality troubleshooting...80 Wrong, inaccurate, or bleeding colors 80 Ink is not filling the text or graphics completely 83 The printout has a horizontal band of distortion near the bottom of a borderless print...85 Printouts have horizontal streaks or lines...
... margins are not printing as expected 76 Text or graphics are cut off at the edge of the page 77 A blank page came out while printing 79 Print quality troubleshooting...80 Wrong, inaccurate, or bleeding colors 80 Ink is not filling the text or graphics completely 83 The printout has a horizontal band of distortion near the bottom of a borderless print...85 Printouts have horizontal streaks or lines...
User Guide
Page 9
... following cartridge is currently configured...121 Printer Offline...121 Printer Paused...122 Document failed to cause poor print quality and cartridge changes may be missing or damaged 113 Incompatible Printhead...113 Printhead problem and advanced printhead maintenance 113 Printhead problem - Contents Clear jams...111 Clear a jam in Wrong Slot - The following printhead has a problem 113 Advanced printhead maintenance 113 Device Disconnected...118 Ink Alert...118 HP recommends you have a replacement available for avoiding jams...112 Errors (Windows)...112 Printhead Problem - The...
... following cartridge is currently configured...121 Printer Offline...121 Printer Paused...122 Document failed to cause poor print quality and cartridge changes may be missing or damaged 113 Incompatible Printhead...113 Printhead problem and advanced printhead maintenance 113 Printhead problem - Contents Clear jams...111 Clear a jam in Wrong Slot - The following printhead has a problem 113 Advanced printhead maintenance 113 Device Disconnected...118 Ink Alert...118 HP recommends you have a replacement available for avoiding jams...112 Errors (Windows)...112 Printhead Problem - The...
User Guide
Page 20
... print quality, HP recommends using HP papers that are specifically designed for twosided use. Depending on special and custom-sized media • Print borderless • Print a Web page (Windows only) • Cancel a print job Select print media The device is opaque enough for two-sided color usage with the ColorLok logo for newsletters, reports, and flyers. Visit the HP Web site at www.hp.com for report covers, special presentations, brochures, mailers, and calendars. HP Bright White Inkjet Paper...
... print quality, HP recommends using HP papers that are specifically designed for twosided use. Depending on special and custom-sized media • Print borderless • Print a Web page (Windows only) • Cancel a print job Select print media The device is opaque enough for two-sided color usage with the ColorLok logo for newsletters, reports, and flyers. Visit the HP Web site at www.hp.com for report covers, special presentations, brochures, mailers, and calendars. HP Bright White Inkjet Paper...
User Guide
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... manually by turning the media over and feeding it is part of the Print menu. 2. Change the settings that conforms to the device specifications. Jams might occur with watermarks and prepunched holes. Print on both sides (duplexing) You can print on both sides of a page, such as letterhead, preprinted paper, and paper with these media types. • Several kinds of the media first. Or Click Start, click Control Panel, and then double-click Printers. Change the settings that...
... manually by turning the media over and feeding it is part of the Print menu. 2. Change the settings that conforms to the device specifications. Jams might occur with watermarks and prepunched holes. Print on both sides (duplexing) You can print on both sides of a page, such as letterhead, preprinted paper, and paper with these media types. • Several kinds of the media first. Or Click Start, click Control Panel, and then double-click Printers. Change the settings that...
User Guide
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... start automatically, double-click the setup icon on IP networks. NOTE: Microsoft Internet Explorer 6.0 must have connected the cable first, see To connect the device before installing the software. On the CD menu, click Install USB-connected Device and follow the onscreen instructions. 42 Configure and manage However, if you with the easiest setup experience. Chapter 4 3. 802.11 Wireless (some models): Shows information about your computer using a USB cable. To install the software before connecting...
... start automatically, double-click the setup icon on IP networks. NOTE: Microsoft Internet Explorer 6.0 must have connected the cable first, see To connect the device before installing the software. On the CD menu, click Install USB-connected Device and follow the onscreen instructions. 42 Configure and manage However, if you with the easiest setup experience. Chapter 4 3. 802.11 Wireless (some models): Shows information about your computer using a USB cable. To install the software before connecting...
User Guide
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... is acting as a dedicated print server, install the device software on the server, and then install the device software on both types of the device. On the Connection Type screen, select Network/Wireless Device, and then click Next. 6. For more information, see Install the printer driver using the Add Printer wizard in Windows. Insert the Starter CD into the CD drive. On the CD menu, click Install Network/Wireless Device, and then follow the...
... is acting as a dedicated print server, install the device software on the server, and then install the device software on both types of the device. On the Connection Type screen, select Network/Wireless Device, and then click Next. 6. For more information, see Install the printer driver using the Add Printer wizard in Windows. Insert the Starter CD into the CD drive. On the CD menu, click Install Network/Wireless Device, and then follow the...
User Guide
Page 49
... the installation. Select Network Printer or Network Printer Server. 4. Configure the device (Mac OS X) 45 On the Starter CD, the INF files are installing the device on a locally shared network To install the software for a network installation. Click Start, point to select the device model. Click Next. 5. This section contains the following ways: • In the Printers folder, double-click the Add Printer icon and follow the instructions for network or direct connection...
... the installation. Select Network Printer or Network Printer Server. 4. Configure the device (Mac OS X) 45 On the Starter CD, the INF files are installing the device on a locally shared network To install the software for a network installation. Click Start, point to select the device model. Click Next. 5. This section contains the following ways: • In the Printers folder, double-click the Add Printer icon and follow the instructions for network or direct connection...
User Guide
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...; Solve printing problems • Print troubleshooting • Print quality troubleshooting • Solve paper-feed problems • Solve device management problems • Solve network problems • Solve wireless problems • Troubleshoot installation issues • Clear jams • Errors (Windows) Work with label facing down. Maintain and troubleshoot 55 This section provides guidelines for handling the ink cartridges, instructions for an extended period of box, with ink cartridges To ensure the best print quality from the HP Printer, you will need to replace an ink...
...; Solve printing problems • Print troubleshooting • Print quality troubleshooting • Solve paper-feed problems • Solve device management problems • Solve network problems • Solve wireless problems • Troubleshoot installation issues • Clear jams • Errors (Windows) Work with label facing down. Maintain and troubleshoot 55 This section provides guidelines for handling the ink cartridges, instructions for an extended period of box, with ink cartridges To ensure the best print quality from the HP Printer, you will need to replace an ink...
User Guide
Page 112
... on any cartridges that no lights are properly installed 1. Chapter 5 Troubleshoot installation issues If the following topics do not help, see Control-panel lights reference. • Make sure that the device can print a printer status page. • Rear access panel or duplexer is locked into place. For more information, see Support and warranty for information about HP support. • Hardware installation suggestions • Software installation suggestions • Solve network problems Hardware installation suggestions Check the device...
... on any cartridges that no lights are properly installed 1. Chapter 5 Troubleshoot installation issues If the following topics do not help, see Control-panel lights reference. • Make sure that the device can print a printer status page. • Rear access panel or duplexer is locked into place. For more information, see Support and warranty for information about HP support. • Hardware installation suggestions • Software installation suggestions • Solve network problems Hardware installation suggestions Check the device...
User Guide
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...: • Device model • Model number and serial number (check the back of those programs, you will receive the best technical assistance by phone • Additional warranty options • HP Quick Exchange Service (Japan) • HP Korea customer support Before you experience problems with the device. 2. Please go to customers in Japan, see Understand the printer status page. If the device is connected to the network, check the network operating system...
...: • Device model • Model number and serial number (check the back of those programs, you will receive the best technical assistance by phone • Additional warranty options • HP Quick Exchange Service (Japan) • HP Korea customer support Before you experience problems with the device. 2. Please go to customers in Japan, see Understand the printer status page. If the device is connected to the network, check the network operating system...
User Guide
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... 43 turning off in driver 14 warranty 139 acoustic emissions 145 Add Printer installation 45 administrator settings 32 after the support period 137 align printhead 98 B blank pages, troubleshoot print 67 C cancel print job 30 capacity tray 22 cards guidelines 19 sizes supported 21 tray supporting 22 cartridges. See ink cartridges clean printhead 97 color dull 88 colors specifications 144 connections changing Ethernet to wireless 51 changing USB to wireless (Mac OS X) 51 changing USB to wireless (Windows) 50 features available 12 connectors, locating 12 control panel administrator settings 32...
... 43 turning off in driver 14 warranty 139 acoustic emissions 145 Add Printer installation 45 administrator settings 32 after the support period 137 align printhead 98 B blank pages, troubleshoot print 67 C cancel print job 30 capacity tray 22 cards guidelines 19 sizes supported 21 tray supporting 22 cartridges. See ink cartridges clean printhead 97 color dull 88 colors specifications 144 connections changing Ethernet to wireless 51 changing USB to wireless (Mac OS X) 51 changing USB to wireless (Windows) 50 features available 12 connectors, locating 12 control panel administrator settings 32...
User Guide
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...OS X borderless printing 29 HP Printer Utility 37 installing software 45 printing on special or custom-sized paper 28 printing settings 26 sharing device 46 turn accessories on and off in driver 14 uninstalling software 54 wireless communication setup 49 maintain printhead 96 maintenance align printhead 98 check ink levels 56 clean printhead 97 diagnostic page 60 print quality report 60 printhead 96 replace ink cartridges 57 margins duplexer 23 incorrect 76 setting, specifications 23 text or graphic cut off 77 media skewed pages 100 specifications 19 supported sizes 20 troubleshoot feeding 99...
...OS X borderless printing 29 HP Printer Utility 37 installing software 45 printing on special or custom-sized paper 28 printing settings 26 sharing device 46 turn accessories on and off in driver 14 uninstalling software 54 wireless communication setup 49 maintain printhead 96 maintenance align printhead 98 check ink levels 56 clean printhead 97 diagnostic page 60 print quality report 60 printhead 96 replace ink cartridges 57 margins duplexer 23 incorrect 76 setting, specifications 23 text or graphic cut off 77 media skewed pages 100 specifications 19 supported sizes 20 troubleshoot feeding 99...
User Guide
Page 164
... 134 warranty 139 print quality smeared ink 80 print quality report 60 print settings print quality 80 printer driver accessories settings 14 settings 25 version 134 warranty 139 Printer Status page print 40 printer status page information on custom-sized 27 selecting 18 paper jams. See jams paper-feed problems, troubleshoot 99 PCL 3 support 142 phone customer support 134 phone support 135 phone support period period for support 135 photo media sizes supported 21 photos borderless printing 29 paper guidelines 19 poor printout quality 80 ports, specifications 142 power locating input 12...
... 134 warranty 139 print quality smeared ink 80 print quality report 60 print settings print quality 80 printer driver accessories settings 14 settings 25 version 134 warranty 139 Printer Status page print 40 printer status page information on custom-sized 27 selecting 18 paper jams. See jams paper-feed problems, troubleshoot 99 PCL 3 support 142 phone customer support 134 phone support 135 phone support period period for support 135 photo media sizes supported 21 photos borderless printing 29 paper guidelines 19 poor printout quality 80 ports, specifications 142 power locating input 12...
User Guide
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... sheet 142 wireless security 48 Windows Add Printer installation 45 borderless printing 29 duplexing 27 HP Solution Center 37 installing software 42 network setup 44 printing on special or custom-sized paper 27 printing settings 25 set up from tray 99 missing or incorrect information 67 multiple pages are picked 100 paper-feed problems 99 power 66 print 66 print quality 80 printer status page 39 skewed pages 100 slow print 66 tips 65 troubleshooting hardware installation suggestions 108 installation issues 108 lights 124 print 69 software installation suggestions 109 solve network problems...
... sheet 142 wireless security 48 Windows Add Printer installation 45 borderless printing 29 duplexing 27 HP Solution Center 37 installing software 42 network setup 44 printing on special or custom-sized paper 27 printing settings 25 set up from tray 99 missing or incorrect information 67 multiple pages are picked 100 paper-feed problems 99 power 66 print 66 print quality 80 printer status page 39 skewed pages 100 slow print 66 tips 65 troubleshooting hardware installation suggestions 108 installation issues 108 lights 124 print 69 software installation suggestions 109 solve network problems...