Service Manual
Page 34
...printer or copier. (Do not print on both sides of thermography. See "Print Quality submenu" on page 46. q Too moist, wrong grain direction, or short- q Change the fuser mode. Dropouts, jamming, curl. q Use lighter paper. q Use the rear output bin. q Use long-grain paper. See "Print... q Store paper flat in a drier environment. q Too heavy. q Use a higher toner density setting. to the printer. Symptom Poor print quality or toner adhesion. q Faulty paper lot. q Stored improperly. q Too smooth. grain construction. Do not use ...
...printer or copier. (Do not print on both sides of thermography. See "Print Quality submenu" on page 46. q Too moist, wrong grain direction, or short- q Change the fuser mode. Dropouts, jamming, curl. q Use lighter paper. q Use the rear output bin. q Use long-grain paper. See "Print... q Store paper flat in a drier environment. q Too heavy. q Use a higher toner density setting. to the printer. Symptom Poor print quality or toner adhesion. q Faulty paper lot. q Stored improperly. q Too smooth. grain construction. Do not use ...
Service Manual
Page 319
...a particular page count, consider this media, then the customer's media might be causing the damage. If the jam does not occur with genuine HP supplies to be a single jam that might signal a false jam. ❏ Scraps of media that remain in both simplex and duplex modes ... jams by communicating the wrong paper size to clear. q If necessary, explain the correct methods of media storage, media loading, and printer operation to isolate the cause of the available output bins to identify whether the problem is isolated to find a recommended solution. q View or print the event log, to...
...a particular page count, consider this media, then the customer's media might be causing the damage. If the jam does not occur with genuine HP supplies to be a single jam that might signal a false jam. ❏ Scraps of media that remain in both simplex and duplex modes ... jams by communicating the wrong paper size to clear. q If necessary, explain the correct methods of media storage, media loading, and printer operation to isolate the cause of the available output bins to identify whether the problem is isolated to find a recommended solution. q View or print the event log, to...
Service Manual
Page 339
... assembly. Wrong output bin. Creases Possible cause Recommended action(s) The media does not meet specifications 1. Replace the media, and advise the customer to use the HP recommended media and to store it correctly. q Make sure the printer is not... printer's operating environment does not meet specifications. q Print to the rear output bin. guides fit correctly against the stack. The printer's operating environment does not meet specifications. q Print from tray 1 when you use the HP recommended media and to a different output bin (top or rear output bin)....
... assembly. Wrong output bin. Creases Possible cause Recommended action(s) The media does not meet specifications 1. Replace the media, and advise the customer to use the HP recommended media and to store it correctly. q Make sure the printer is not... printer's operating environment does not meet specifications. q Print to the rear output bin. guides fit correctly against the stack. The printer's operating environment does not meet specifications. q Print from tray 1 when you use the HP recommended media and to a different output bin (top or rear output bin)....