Service Manual
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... print 321 Table 72. Malfunction error troubleshooting 330 Table 80. Printer maintenance kit and exchange parts 366 Table 86. Right-side assemblies 376 Table 92. Tray 2 lifter driver assembly 381 Table 97. Transfer assembly 387 Table 103. Light print (partial page 313 Table 56. Distorted images 318 Table 64. Printer connection area jam troubleshooting 328 Table 77. Memory, fonts, and mass storage 365 Table 84. Power supply and paper-feed belt assembly 377 Table 93. Duplexing...
... print 321 Table 72. Malfunction error troubleshooting 330 Table 80. Printer maintenance kit and exchange parts 366 Table 86. Right-side assemblies 376 Table 92. Tray 2 lifter driver assembly 381 Table 97. Transfer assembly 387 Table 103. Light print (partial page 313 Table 56. Distorted images 318 Table 64. Printer connection area jam troubleshooting 328 Table 77. Memory, fonts, and mass storage 365 Table 84. Power supply and paper-feed belt assembly 377 Table 93. Duplexing...
Service Manual
Page 62
... standard media size currently loaded in the specified tray, where [N] is TRANSPARENCY loaded in tray 1. Paper Handling menu If paper-handling settings are set to ANY, LETTERHEAD the printer will pull media from tray 1 first if media is the one that is installed). For more information about supported paper types and sizes, see "Supported sizes and weights of media" on page 14. For more information, see the HP LaserJet 4200/4300 Use Guide. The default value for tray 1 are correctly configured at the printer control panel...
... standard media size currently loaded in the specified tray, where [N] is TRANSPARENCY loaded in tray 1. Paper Handling menu If paper-handling settings are set to ANY, LETTERHEAD the printer will pull media from tray 1 first if media is the one that is installed). For more information about supported paper types and sizes, see "Supported sizes and weights of media" on page 14. For more information, see the HP LaserJet 4200/4300 Use Guide. The default value for tray 1 are correctly configured at the printer control panel...
Service Manual
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... to instruct the printer to print a postscript (PS; MANUAL FEED *OFF ON Use this item to instruct the printer to 78 10-pitch characters can be printed on the printer control-panel display. MANUALLY FEED [PAPER SIZE] appears on one line. NO: Up to print an A4-size job on the PCL Font List. PRINT PS ERRORS *OFF ON Use this item to 128 lines for each font and lists the numbers on letter-size media if A4-size paper is installed. OFF: PS error page never prints. Table 22. PCL...
... to instruct the printer to print a postscript (PS; MANUAL FEED *OFF ON Use this item to instruct the printer to 78 10-pitch characters can be printed on the printer control-panel display. MANUALLY FEED [PAPER SIZE] appears on one line. NO: Up to print an A4-size job on the PCL Font List. PRINT PS ERRORS *OFF ON Use this item to 128 lines for each font and lists the numbers on letter-size media if A4-size paper is installed. OFF: PS error page never prints. Table 22. PCL...
Service Manual
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... SELECT ( ) button. ON: The clearable warning message appears until you select CONTINUE after receiving this item to tell the printer how to ON. CARTRIDGE LOW STOP *CONTINUE Use this message. HP does not guarantee good print quality if you replace the print cartridge. ON: The printer automatically reprints pages after a jam is shown on the printer control-panel display. AUTO: The printer automatically selects the best mode for 10 seconds before each job to ensure good print quality.
... SELECT ( ) button. ON: The clearable warning message appears until you select CONTINUE after receiving this item to tell the printer how to ON. CARTRIDGE LOW STOP *CONTINUE Use this message. HP does not guarantee good print quality if you replace the print cartridge. ON: The printer automatically reprints pages after a jam is shown on the printer control-panel display. AUTO: The printer automatically selects the best mode for 10 seconds before each job to ensure good print quality.
Service Manual
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... memory The printer uses nonvolatile memory (NVRAM) to add memory, fonts, or firmware upgrades. If CLEARABLE WARNING=JOB is only available in slot 1 (formatter PCA location J1; See "Firmware DIMM" on the control panel. The MEt is set , the message appears until the end of print-image data before it is pressed. Note that prevents printing and AUTO CONTINUE=ON is sent to the formatter. Memory capacity can be installed in PCL mode; Read-only memory Besides...
... memory The printer uses nonvolatile memory (NVRAM) to add memory, fonts, or firmware upgrades. If CLEARABLE WARNING=JOB is only available in slot 1 (formatter PCA location J1; See "Firmware DIMM" on the control panel. The MEt is set , the message appears until the end of print-image data before it is pressed. Note that prevents printing and AUTO CONTINUE=ON is sent to the formatter. Memory capacity can be installed in PCL mode; Read-only memory Besides...
Service Manual
Page 263
... that you install the printer driver. The embedded Web server does not support IPX-based printer connections. The following sections for more information about the printer: the Information tab, the Settings tab, and the Network tab. Gaining access to the embedded Web server In a supported Web browser on your computer, type the IP address for all supplies and order new supplies q view and change tray configurations q view and change the printer control panel menu configurations q view and print internal pages q receive notification...
... that you install the printer driver. The embedded Web server does not support IPX-based printer connections. The following sections for more information about the printer: the Information tab, the Settings tab, and the Network tab. Gaining access to the embedded Web server In a supported Web browser on your computer, type the IP address for all supplies and order new supplies q view and change tray configurations q view and change the printer control panel menu configurations q view and print internal pages q receive notification...
Service Manual
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...This page also provides supplies part numbers. Shows the printer network name, address, and model information. q Security. q Other Links. Use the name and e-mail address for each tray. Networking tab The network administrator uses this tab. q Configuration page. To order new supplies, click Order Supplies in conjunction with anything other than an HP Jetdirect print server card. 244 Troubleshooting Q2431-90912 To change the default settings, click Change Settings. This page contains the traditional printer menus: Information, Paper Handling, Configure Device...
...This page also provides supplies part numbers. Shows the printer network name, address, and model information. q Security. q Other Links. Use the name and e-mail address for each tray. Networking tab The network administrator uses this tab. q Configuration page. To order new supplies, click Order Supplies in conjunction with anything other than an HP Jetdirect print server card. 244 Troubleshooting Q2431-90912 To change the default settings, click Change Settings. This page contains the traditional printer menus: Information, Paper Handling, Configure Device...
Service Manual
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... the embedded Web server contains links that is not being used is open, or a print cartridge is low). To use any of both networked and directly connected printers. q Networked printers. q Order Supplies connects to install Printer Status and Alerts. q Directly connected printers. For networked printers, these links. However, none of the networked printers generate this software to use Printer Status and Alerts software with the Typical software installation option. Q2431-90912 Chapter 7 Troubleshooting 245 In other cases, a problem might require that is specific to your...
... the embedded Web server contains links that is not being used is open, or a print cartridge is low). To use any of both networked and directly connected printers. q Networked printers. q Order Supplies connects to install Printer Status and Alerts. q Directly connected printers. For networked printers, these links. However, none of the networked printers generate this software to use Printer Status and Alerts software with the Typical software installation option. Q2431-90912 Chapter 7 Troubleshooting 245 In other cases, a problem might require that is specific to your...
Service Manual
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... 7 Troubleshooting 265 If the error persists, verify that come with READY For menus press To ensure optimum print quality, Install an HP LaserJet 4200/4300 the printer prompts you to order a maintenance kit, see chapter 8 in progress. Press the HELP ( ) button cartridge door is completed. See the routine maintenance every instructions that the output bin flapper (the four plastic paddles hanging down in amber. for the HP LaserJet 4300 PERFORMING UPGRADE A firmware upgrade is...
... 7 Troubleshooting 265 If the error persists, verify that come with READY For menus press To ensure optimum print quality, Install an HP LaserJet 4200/4300 the printer prompts you to order a maintenance kit, see chapter 8 in progress. Press the HELP ( ) button cartridge door is completed. See the routine maintenance every instructions that the output bin flapper (the four plastic paddles hanging down in amber. for the HP LaserJet 4300 PERFORMING UPGRADE A firmware upgrade is...
Service Manual
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... network or a computer. 6. If the message persists when using different software programs and attempting specific print jobs, disconnect all of the EIO devices from a different software program. Remove all cables that caused the the print job from the printer. (Do not remove the firmware DIMM in the cable can receive a firmware update, download Sometimes, the formatter itself is the newer firmware upgrade. Go to memory. www.hp.com/support/ LJ4300. Press CANCEL JOB to clear occurred that connect the printer...
... network or a computer. 6. If the message persists when using different software programs and attempting specific print jobs, disconnect all of the EIO devices from a different software program. Remove all cables that caused the the print job from the printer. (Do not remove the firmware DIMM in the cable can receive a firmware update, download Sometimes, the formatter itself is the newer firmware upgrade. Go to memory. www.hp.com/support/ LJ4300. Press CANCEL JOB to clear occurred that connect the printer...
Service Manual
Page 435
... 252 using for troubleshooting 239, 241 viewing with embedded Web server 244 configurations of printer 3 Configure Device menu on control panel 44 connectivity cards 365 product features 3 connector cable guide 375 415 Index connector interface, 1,500-sheet feeder 399 connectors diagram for DC controller 356 testing direct connect (parallel) 255 conserving power 127 toner 128 consumption power 7 toner 24 control panel access denied message 40 blank, troubleshooting 236, 238 buttons 37 connector 356 default settings 38 help system 37 illustration and part number 369 layout 36 lights 36...
... 252 using for troubleshooting 239, 241 viewing with embedded Web server 244 configurations of printer 3 Configure Device menu on control panel 44 connectivity cards 365 product features 3 connector cable guide 375 415 Index connector interface, 1,500-sheet feeder 399 connectors diagram for DC controller 356 testing direct connect (parallel) 255 conserving power 127 toner 128 consumption power 7 toner 24 control panel access denied message 40 blank, troubleshooting 236, 238 buttons 37 connector 356 default settings 38 help system 37 illustration and part number 369 layout 36 lights 36...
Service Manual
Page 436
...direct connection test 255 disk accessory. See support custom-size paper 500-sheet tray specifications 11 setting default size 44 stacker or stapler/stacker specifications 13 tray 1 specifications 10 tray 2 specifications 11 D dark printing setting toner density 48 troubleshooting 324 Data light 36 data transmission settings 52 DC bias 122 DC controller block diagram 356 troubleshooting 286 DC controller assembly, order in which to remove 135 part numbers 365 printing file directory 41 removing and replacing 160 setting slot location for fonts 45 slots 129 write protected 260 See also memory...
...direct connection test 255 disk accessory. See support custom-size paper 500-sheet tray specifications 11 setting default size 44 stacker or stapler/stacker specifications 13 tray 1 specifications 10 tray 2 specifications 11 D dark printing setting toner density 48 troubleshooting 324 Data light 36 data transmission settings 52 DC bias 122 DC controller block diagram 356 troubleshooting 286 DC controller assembly, order in which to remove 135 part numbers 365 printing file directory 41 removing and replacing 160 setting slot location for fonts 45 slots 129 write protected 260 See also memory...
Service Manual
Page 438
... feeder units. See 500-sheet feeder; 1,500-sheet feeder feeding problems, troubleshooting 14, 304 field replacement units (FRUs). See FRUs (field replaceable units) 418 Index file directory printing 41 using for troubleshooting 239 file operation failure 259 Finland laser statement 22 firmware DIMMs installing 129 order in laser/scanner operation 76, 121 folded paper 304 folds, troubleshooting 319 font DIMMs part numbers 365 setting slot location 45 font lists printing 41 using cold reset 251 failure detection for IPX/SPX 52 frequently asked questions, support...
... feeder units. See 500-sheet feeder; 1,500-sheet feeder feeding problems, troubleshooting 14, 304 field replacement units (FRUs). See FRUs (field replaceable units) 418 Index file directory printing 41 using for troubleshooting 239 file operation failure 259 Finland laser statement 22 firmware DIMMs installing 129 order in laser/scanner operation 76, 121 folded paper 304 folds, troubleshooting 319 font DIMMs part numbers 365 setting slot location 45 font lists printing 41 using cold reset 251 failure detection for IPX/SPX 52 frequently asked questions, support...
Service Manual
Page 439
... numbers 365 troubleshooting 255 internal fonts, setting slot location 45 IP address configuring 256 configuring at control panel 52 default 256 IPX/SPX settings 52 Q2431-90912 tray 2; 500-sheet feeder; 1,500-sheet feeder; See print cartridges HP-authorized resellers and support 363 humidity specifications 8 I I/O buffer overflow 281 clearing input buffer 247 information on configuration page 241 interfaces 128 switching 128, 130 timeout 52 I/O menu on images, troubleshooting 14, 317 grounding printer chassis 133 H half self-test functional check 310 half-duplex communication mode 52 hard...
... numbers 365 troubleshooting 255 internal fonts, setting slot location 45 IP address configuring 256 configuring at control panel 52 default 256 IPX/SPX settings 52 Q2431-90912 tray 2; 500-sheet feeder; 1,500-sheet feeder; See print cartridges HP-authorized resellers and support 363 humidity specifications 8 I I/O buffer overflow 281 clearing input buffer 247 information on configuration page 241 interfaces 128 switching 128, 130 timeout 52 I/O menu on images, troubleshooting 14, 317 grounding printer chassis 133 H half self-test functional check 310 half-duplex communication mode 52 hard...
Service Manual
Page 440
..., 346 K kits for printer maintenance 366 Korean EMI statement 21 L labels adhesives 16 fuser modes 47 product model and serial number 4 specifications 11, 16 stapler/stacker support 13 landscape orientation, setting as default 45 languages automatic switching in laser/scanner operation 76 letter paper, override A4 45 letterhead fuser modes 47 print quality problems 306 specifications 14, 308 life expectancies components 59 print cartridges 31 lifter-drive assembly 1,500-sheet feeder 222, 401 500-sheet feeder 339, 395 printer 332 lifter-drive motor location 337...
..., 346 K kits for printer maintenance 366 Korean EMI statement 21 L labels adhesives 16 fuser modes 47 product model and serial number 4 specifications 11, 16 stapler/stacker support 13 landscape orientation, setting as default 45 languages automatic switching in laser/scanner operation 76 letter paper, override A4 45 letterhead fuser modes 47 print quality problems 306 specifications 14, 308 life expectancies components 59 print cartridges 31 lifter-drive assembly 1,500-sheet feeder 222, 401 500-sheet feeder 339, 395 printer 332 lifter-drive motor location 337...
Service Manual
Page 441
... HP Jetdirect page 256 settings 52 networks configuring with embedded Web server 244 connections in printer configurations 3 controlling settings with EWS 244 EIO cards 365 passwords 244 settings 52 statistics on envelopes 18 registration settings for ordering 362 weight equivalence table 15 See also paper media-size sensor 399 media-size sensor cable, 1,500-sheet feeder 399 media-size sensor 221 memory and EconoMode 128 auto-continue and clearable warning settings 129 expandability 3, 8 flash 128 insufficient 281 list of installed on control panel. See control panel menus messages access...
... HP Jetdirect page 256 settings 52 networks configuring with embedded Web server 244 connections in printer configurations 3 controlling settings with EWS 244 EIO cards 365 passwords 244 settings 52 statistics on envelopes 18 registration settings for ordering 362 weight equivalence table 15 See also paper media-size sensor 399 media-size sensor cable, 1,500-sheet feeder 399 media-size sensor 221 memory and EconoMode 128 auto-continue and clearable warning settings 129 expandability 3, 8 flash 128 insufficient 281 list of installed on control panel. See control panel menus messages access...
Service Manual
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... 371 memory, fonts, and mass storage 365 printer maintenance kits 366 PartnerCare 29, 363 partners HP Connect Online support website 362 HP Partner Care support 29 HP PartnerCare support 363 parts diagrams and lists 368 location of printer 6 pickup-drive assembly, 1,500-sheet feeder 341 pickup gear assembly, 500-sheet feeder 339 pickup rollers 1,500-sheet feeder 402 cleaning 55 life expectancy 59 location 335 location, 500-sheet feeder 339 operation 78, 80, 84 pickup sensor 97 pickup solenoid 82 PIN codes for service 249...
... 371 memory, fonts, and mass storage 365 printer maintenance kits 366 PartnerCare 29, 363 partners HP Connect Online support website 362 HP Partner Care support 29 HP PartnerCare support 363 parts diagrams and lists 368 location of printer 6 pickup-drive assembly, 1,500-sheet feeder 341 pickup gear assembly, 500-sheet feeder 339 pickup rollers 1,500-sheet feeder 402 cleaning 55 life expectancy 59 location 335 location, 500-sheet feeder 339 operation 78, 80, 84 pickup sensor 97 pickup solenoid 82 PIN codes for service 249...
Service Manual
Page 444
... 14 preprinted paper fuser modes 47 print quality problems 306 specifications 308 prepunched paper, user modes 47 pressure roller operation 73 preventing toner from 500-sheet feeder 90 operation 80 Printing submenu on control panel 46 print servers. See part numbers production code and number for troubleshooting 232 coverage rating 309 detection 75 error messages 258 estimated pages remaining 242 first and last use date 242 information on supplies status page 242 life expectancy 31 low or out 50 memory 75 memory chip 126 memory error 274...
... 14 preprinted paper fuser modes 47 print quality problems 306 specifications 308 prepunched paper, user modes 47 pressure roller operation 73 preventing toner from 500-sheet feeder 90 operation 80 Printing submenu on control panel 46 print servers. See part numbers production code and number for troubleshooting 232 coverage rating 309 detection 75 error messages 258 estimated pages remaining 242 first and last use date 242 information on supplies status page 242 life expectancy 31 low or out 50 memory 75 memory chip 126 memory error 274...
Service Manual
Page 446
... tray 2 media size, removing and replacing 167 tray 2 paper 100, 336, 382 separation pads cleaning 55 illustration and part number 364, 385 life expectancy 59 location 334 operation 80 order in which to remove 135 tray 1 140 separation rollers 1,500-sheet feeder 214, 342 500-sheet tray 396 cleaning 55 illustration and part number 364 life expectancies 59 location 335 location, 500-sheet feeder 339 operation 84 paper pickup and feed system 79 serial connectivity card 365 serial number print cartridge 242 product, location on configuration page 241 product, location...
... tray 2 media size, removing and replacing 167 tray 2 paper 100, 336, 382 separation pads cleaning 55 illustration and part number 364, 385 life expectancy 59 location 334 operation 80 order in which to remove 135 tray 1 140 separation rollers 1,500-sheet feeder 214, 342 500-sheet tray 396 cleaning 55 illustration and part number 364 life expectancies 59 location 335 location, 500-sheet feeder 339 operation 84 paper pickup and feed system 79 serial connectivity card 365 serial number print cartridge 242 product, location on configuration page 241 product, location...
Service Manual
Page 449
... setting default custom size 44 timing diagrams 82 See also trays tray 2 extension door 143 tray 2 feed roller operation 82 order in which to remove 135 removing and replacing 141 tray 2 lifter-drive assembly order in which to remove 135 removing and replacing 179 tray 2 lifter motor 356 tray 2 media-size sensor connector 356 order in Paper Handling menu 42 settings information on configuration page 241 locking 136 media size detection 83 media specifications 10 operation 78 part numbers 364 product features 3 registration settings 46 setting behavior 49 setting media type...
... setting default custom size 44 timing diagrams 82 See also trays tray 2 extension door 143 tray 2 feed roller operation 82 order in which to remove 135 removing and replacing 141 tray 2 lifter-drive assembly order in which to remove 135 removing and replacing 179 tray 2 lifter motor 356 tray 2 media-size sensor connector 356 order in Paper Handling menu 42 settings information on configuration page 241 locking 136 media size detection 83 media specifications 10 operation 78 part numbers 364 product features 3 registration settings 46 setting behavior 49 setting media type...