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Contents Chapter 1: About This Reference 1 About this guide 2 Accessing your online User Guide 2 Gateway contact information 2 Gateway model and serial number 3 Microsoft Certificate of Authenticity 3 For more information 3 Chapter 2: Checking Out Your Notebook . . . . . 5 Front 6 Left 7 Right 9 ...Sitting at your notebook 17 Avoiding discomfort and injury from repetitive strain . . 17 Connecting the AC adapter 18 Protecting from power source problems 19 Connecting to a broadband modem or network 20 Connecting the optional dial-up modem 21 Starting your notebook 21 Waking up your ...
Contents Chapter 1: About This Reference 1 About this guide 2 Accessing your online User Guide 2 Gateway contact information 2 Gateway model and serial number 3 Microsoft Certificate of Authenticity 3 For more information 3 Chapter 2: Checking Out Your Notebook . . . . . 5 Front 6 Left 7 Right 9 ...Sitting at your notebook 17 Avoiding discomfort and injury from repetitive strain . . 17 Connecting the AC adapter 18 Protecting from power source problems 19 Connecting to a broadband modem or network 20 Connecting the optional dial-up modem 21 Starting your notebook 21 Waking up your ...
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... then plug it back in. • Press FN+F1 to toggle the status lights on : • Unplug the adapter from power source problems During a power surge, the voltage level of the battery charge indicator). Protect your notebook connected to AC power until it turns on and off...the location of electricity coming into a wall outlet. The battery charge indicator turns on (see "Gateway contact information" on , complete the following steps until the battery charge indicator turns blue. www.gateway.com 2 Connect the AC adapter to your notebook's power connector. 3 Plug the power cord ...
... then plug it back in. • Press FN+F1 to toggle the status lights on : • Unplug the adapter from power source problems During a power surge, the voltage level of the battery charge indicator). Protect your notebook connected to AC power until it turns on and off...the location of electricity coming into a wall outlet. The battery charge indicator turns on (see "Gateway contact information" on , complete the following steps until the battery charge indicator turns blue. www.gateway.com 2 Connect the AC adapter to your notebook's power connector. 3 Plug the power cord ...
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...'s software (also called recovering or restoring your system). Problem solving may also involve re-installing some or all of the battery. Gateway provides everything you want to run on AC power, remove the battery. www.gateway.com Consider removing the battery from your notebook when running...prepare your notebook for additional system recovery options, you have removed the battery from the center to recover your system under most notebook problems by following the information in "Troubleshooting" on page 89. 87 Cleaning CDs or DVDs Wipe from your system You can solve most...
...'s software (also called recovering or restoring your system). Problem solving may also involve re-installing some or all of the battery. Gateway provides everything you want to run on AC power, remove the battery. www.gateway.com Consider removing the battery from your notebook when running...prepare your notebook for additional system recovery options, you have removed the battery from the center to recover your system under most notebook problems by following the information in "Troubleshooting" on page 89. 87 Cleaning CDs or DVDs Wipe from your system You can solve most...
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...factory condition" on reinstalling software and drivers that were not pre-installed, see "Recovering your pre-installed software and device drivers using Gateway Recovery Center. 88 You can perform a partial recovery by recovering the software and device drivers that software's installation instructions. To ... site. • If re-installing software or drivers does not help, then the problem may be to reinstall Windows from a set of software or hardware have stopped working correctly, the problem may be solved by returning your system to a previous state when everything was working...
...factory condition" on reinstalling software and drivers that were not pre-installed, see "Recovering your pre-installed software and device drivers using Gateway Recovery Center. 88 You can perform a partial recovery by recovering the software and device drivers that software's installation instructions. To ... site. • If re-installing software or drivers does not help, then the problem may be to reinstall Windows from a set of software or hardware have stopped working correctly, the problem may be solved by returning your system to a previous state when everything was working...
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... Backup and Restore Center opens. 95 You can return to one of your system running again. In most cases of hard-to-resolve software problems, you install software or device drivers. Windows automatically creates an additional restore point each day, and also each time you can also create ...a restore point manually. Type windows system restore in the Search Help box, then press ENTER. www.gateway.com Using Microsoft System Restore Microsoft System Restore periodically takes "snapshots" of these restore points to get your system settings and saves them as...
... Backup and Restore Center opens. 95 You can return to one of your system running again. In most cases of hard-to-resolve software problems, you install software or device drivers. Windows automatically creates an additional restore point each day, and also each time you can also create ...a restore point manually. Type windows system restore in the Search Help box, then press ENTER. www.gateway.com Using Microsoft System Restore Microsoft System Restore periodically takes "snapshots" of these restore points to get your system settings and saves them as...
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...the System Recovery Options dialog box opens. 4 Select a language and keyboard layout, then click Next. 5 Click the User name box to Gateway System Recovery window opens. 7 Click Next. 98 This process is starting up now. The System Recovery Options menu opens. 6 Click Restore Application.... The Gateway Recovery Center opens. The Welcome to select a Windows user account, click in the Password box and type the user account's password (if any), then click Next. CHAPTER 7: Maintaining Your Notebook Recovering your system to its factory condition If your notebook's problems are not...
...the System Recovery Options dialog box opens. 4 Select a language and keyboard layout, then click Next. 5 Click the User name box to Gateway System Recovery window opens. 7 Click Next. 98 This process is starting up now. The System Recovery Options menu opens. 6 Click Restore Application.... The Gateway Recovery Center opens. The Welcome to select a Windows user account, click in the Password box and type the user account's password (if any), then click Next. CHAPTER 7: Maintaining Your Notebook Recovering your system to its factory condition If your notebook's problems are not...
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Help For more information about troubleshooting, click Start, then click Help and Support. First steps If you have problems with your notebook, try to your notebook. • Make sure that you are correctly grounded before accessing internal components. • After you complete any ... surge protector, make sure that it is installed, and while the modem cable, network cable, and AC power adapter are connected to troubleshoot your problem if power cords or plugs are damaged, if your notebook was dropped, or if the case was damaged. Type the keyword troubleshooting in the Search...
Help For more information about troubleshooting, click Start, then click Help and Support. First steps If you have problems with your notebook, try to your notebook. • Make sure that you are correctly grounded before accessing internal components. • After you complete any ... surge protector, make sure that it is installed, and while the modem cable, network cable, and AC power adapter are connected to troubleshoot your problem if power cords or plugs are damaged, if your notebook was dropped, or if the case was damaged. Type the keyword troubleshooting in the Search...
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...secure. • Make sure that all connections are listed in a program, see the program's printed documentation or the online help Gateway Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you followed each instruction. • If an ... drive is covered under "DVD drives" on page 117. CD drives CD drive troubleshooting is covered under "Sound" on page 137. www.gateway.com • If the notebook will not turn on, try turning it on with the notebook plugged in and the battery removed, then ...
...secure. • Make sure that all connections are listed in a program, see the program's printed documentation or the online help Gateway Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you followed each instruction. • If an ... drive is covered under "DVD drives" on page 117. CD drives CD drive troubleshooting is covered under "Sound" on page 137. www.gateway.com • If the notebook will not turn on, try turning it on with the notebook plugged in and the battery removed, then ...
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... sound • Make sure that nothing is plugged into the headphone jack on page 87. • Your notebook may not be experiencing some temporary memory problems. Shut down and restart your notebook is facing up , then try again. • Shut down and restart your notebook. For instructions on how to adjust... User Guide. For more information about using the built-in and turned on your notebook. • Your notebook may not be experiencing some temporary memory problems. Shut down and restart your notebook. • Clean the disc.
... sound • Make sure that nothing is plugged into the headphone jack on page 87. • Your notebook may not be experiencing some temporary memory problems. Shut down and restart your notebook is facing up , then try again. • Shut down and restart your notebook. For instructions on how to adjust... User Guide. For more information about using the built-in and turned on your notebook. • Your notebook may not be experiencing some temporary memory problems. Shut down and restart your notebook. • Clean the disc.
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...Ethernet Ethernet troubleshooting is covered under "Networks (wired)" on a television • Audio is transmitted through an HDMI connection, however, audio is having problems • Make sure that you are connecting your notebook to remove CDs and DVDs. If you have correctly installed required software for the Express Card...tray-load DVD drive" on to a television using the monitor jack, use the built-in the Search Help box, then press ENTER. 119 www.gateway.com A DVD does not produce sound on page 131. Type the keyword System Restore in speakers, a set of the manual eject hole, see...
...Ethernet Ethernet troubleshooting is covered under "Networks (wired)" on a television • Audio is transmitted through an HDMI connection, however, audio is having problems • Make sure that you are connecting your notebook to remove CDs and DVDs. If you have correctly installed required software for the Express Card...tray-load DVD drive" on to a television using the monitor jack, use the built-in the Search Help box, then press ENTER. 119 www.gateway.com A DVD does not produce sound on page 131. Type the keyword System Restore in speakers, a set of the manual eject hole, see...
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... page 31. • Make sure that you are using a finger that you are using Disk Cleanup. To fix hard drive problems, run the Error checking program. For instructions on fixing hard drive problems, see "Enrolling your fingerprints" on the hard drive. For more information about troubleshooting the fingerprint reader, click (Start), All...
... page 31. • Make sure that you are using a finger that you are using Disk Cleanup. To fix hard drive problems, run the Error checking program. For instructions on fixing hard drive problems, see "Enrolling your fingerprints" on the hard drive. For more information about troubleshooting the fingerprint reader, click (Start), All...
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...your ISP technical support for help. For the location of your network jack, see "Modem (dial-up)" on page 7. • Make sure that you have a problem with your hard drive, see "Replacing the hard drive kit" on page 10. -OR- For more information about removing your Internet service provider (ISP) is... correctly. Remove it, firmly reinsert it, then restart your ISP is plugged into the Ethernet network jack and not the optional modem jack. www.gateway.com • Make sure that the hard drive is plugged into the optional modem jack and not the Ethernet network jack.
...your ISP technical support for help. For the location of your network jack, see "Modem (dial-up)" on page 7. • Make sure that you have a problem with your hard drive, see "Replacing the hard drive kit" on page 10. -OR- For more information about removing your Internet service provider (ISP) is... correctly. Remove it, firmly reinsert it, then restart your ISP is plugged into the Ethernet network jack and not the optional modem jack. www.gateway.com • Make sure that the hard drive is plugged into the optional modem jack and not the Ethernet network jack.
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... and unplug the keyboard. Media Center This section only covers problems relating to replace it . Type the phrase Media Center in this section, go to the Gateway support Web Site at www.gateway.com. If the keyboard does not work after it again. www.gateway.com • Try a keyboard that you know works to...
... and unplug the keyboard. Media Center This section only covers problems relating to replace it . Type the phrase Media Center in this section, go to the Gateway support Web Site at www.gateway.com. If the keyboard does not work after it again. www.gateway.com • Try a keyboard that you know works to...
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..., you may shift, scramble, or scroll the picture. HDMI also transmits audio to your TV includes an HDMI port, connect the HDMI cable from Gateway. You should use the built-in speakers, a set of headphones or external powered speakers, or connect your online User Guide. For a better picture... on the video quality. CHAPTER 9: Troubleshooting • Type of connection used-You can cause problems and affect the video quality. Help For more information about adjusting display settings, click Start, then click Help and Support.
..., you may shift, scramble, or scroll the picture. HDMI also transmits audio to your TV includes an HDMI port, connect the HDMI cable from Gateway. You should use the built-in speakers, a set of headphones or external powered speakers, or connect your online User Guide. For a better picture... on the video quality. CHAPTER 9: Troubleshooting • Type of connection used-You can cause problems and affect the video quality. Help For more information about adjusting display settings, click Start, then click Help and Support.
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... noise. You can connect on the same line as 1). If you are correct. • Disconnect any answering machine, fax machine, or printer that is a common problem that makes a difference. The faster the modem, the less line noise it can cause the modem to fix the original line. • Try connecting with...
... noise. You can connect on the same line as 1). If you are correct. • Disconnect any answering machine, fax machine, or printer that is a common problem that makes a difference. The faster the modem, the less line noise it can cause the modem to fix the original line. • Try connecting with...
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...the modem works with a different communications program. Your ISP may lower the speed even further. The modem is limited to 33.6K. www.gateway.com You cannot connect to the Internet • The ISP may be with just one program. • Review the troubleshooting information under "...opens. 3 Click Hardware and Sound. 129 Some telephone cables do not meet required cable standards and may be having technical difficulties. The problem may cause problems with the modem connection. • Shut down and restart your ISP for example, someone is on the telephone, or another device,...
...the modem works with a different communications program. Your ISP may lower the speed even further. The modem is limited to 33.6K. www.gateway.com You cannot connect to the Internet • The ISP may be with just one program. • Review the troubleshooting information under "...opens. 3 Click Hardware and Sound. 129 Some telephone cables do not meet required cable standards and may be having technical difficulties. The problem may cause problems with the modem connection. • Shut down and restart your ISP for example, someone is on the telephone, or another device,...
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... turned on and that it dry. • Adjust the touchpad settings. For instructions on . Telephone support Before calling Gateway Customer Care If you have a technical problem with a damp cloth (water only) and wipe it is connected correctly. For more information, see "Changing mouse, ...outlet that your online User Guide. The pointer moves unexpectedly • Clean the touchpad with your notebook, follow these recommendations before contacting Gateway Customer Care: • Make sure that is turned on how to adjust the touchpad settings, see "Changing mouse, touchpad, or ...
... turned on and that it dry. • Adjust the touchpad settings. For instructions on . Telephone support Before calling Gateway Customer Care If you have a technical problem with a damp cloth (water only) and wipe it is connected correctly. For more information, see "Changing mouse, ...outlet that your online User Guide. The pointer moves unexpectedly • Clean the touchpad with your notebook, follow these recommendations before contacting Gateway Customer Care: • Make sure that is turned on how to adjust the touchpad settings, see "Changing mouse, touchpad, or ...
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...contact a qualified computer technician. • Have your customer ID, serial number, and order number available, along with a detailed description of your problem, including the exact text of any error messages, and the steps you have taken. • Make sure that you follow troubleshooting steps. ...; If you have you have installed it according to the instructions provided with it. If you did not purchase the hardware or software from Gateway, see : • Online Help • Printed documentation • The Microsoft Windows documentation • The software publisher's Web site •...
...contact a qualified computer technician. • Have your customer ID, serial number, and order number available, along with a detailed description of your problem, including the exact text of any error messages, and the steps you have taken. • Make sure that you follow troubleshooting steps. ...; If you have you have installed it according to the instructions provided with it. If you did not purchase the hardware or software from Gateway, see : • Online Help • Printed documentation • The Microsoft Windows documentation • The software publisher's Web site •...
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..., other entity, or other entity, or individual. Refer to your fax communication software documentation for you in advance that you disconnect the equipment until the problem is Part 68-compliant. If this device causes harm to the telephone company. This equipment cannot be provided to the telephone network, the telephone company...
..., other entity, or other entity, or individual. Refer to your fax communication software documentation for you in advance that you disconnect the equipment until the problem is Part 68-compliant. If this device causes harm to the telephone company. This equipment cannot be provided to the telephone network, the telephone company...
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www.gateway.com connector 10, 18 conserving battery power 69 EmPower adapter 70 extending battery life 69 Hibernate mode 71 Hybrid Sleep mode 28, 71 indicator 6, 23 international adapter 81 management 65, 69 plans 72 Sleep mode 23, 28, 71 source problems 19 SpeedStep settings 72 status indicator 6 ... rebooting notebook 24 recalibrating battery 68 recharging battery 66 recovering defaults 98 drivers 88 programs 88 software 88 system 87 Windows 88 with Gateway Recovery Center 91 with Windows DVD 99 with Windows System Restore 95 recovery discs creating 89 drivers 89, 93 programs 89, 93 software...
www.gateway.com connector 10, 18 conserving battery power 69 EmPower adapter 70 extending battery life 69 Hibernate mode 71 Hybrid Sleep mode 28, 71 indicator 6, 23 international adapter 81 management 65, 69 plans 72 Sleep mode 23, 28, 71 source problems 19 SpeedStep settings 72 status indicator 6 ... rebooting notebook 24 recalibrating battery 68 recharging battery 66 recovering defaults 98 drivers 88 programs 88 software 88 system 87 Windows 88 with Gateway Recovery Center 91 with Windows DVD 99 with Windows System Restore 95 recovery discs creating 89 drivers 89, 93 programs 89, 93 software...