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... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
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... Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
... Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
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Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Visit the Gateway Support Web site at support.gateway.com.
Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Visit the Gateway Support Web site at support.gateway.com.
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...Click Call Us to view and purchase upgrades for all the products that Gateway supports. For more information, see "Telephone support" on page 78. 4 www.gateway.com To view support documents for BIOS and driver upgrades. Upgrade Center Click Upgrade Center to get the latest software updates for...computer. By entering your serial number you manage your computer. Resources Click Resources to access utilities to help you get drivers specific to view a list of Gateway telephone numbers for both sales and support. Click the arrow button to open the Select Your Computer Product box, ...
...Click Call Us to view and purchase upgrades for all the products that Gateway supports. For more information, see "Telephone support" on page 78. 4 www.gateway.com To view support documents for BIOS and driver upgrades. Upgrade Center Click Upgrade Center to get the latest software updates for...computer. By entering your serial number you manage your computer. Resources Click Resources to access utilities to help you get drivers specific to view a list of Gateway telephone numbers for both sales and support. Click the arrow button to open the Select Your Computer Product box, ...
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Help and Support For more information about System Restore, click Start, then click Help and Support. Reinstalling programs and drivers If a program or device on -screen instructions. Type the keyword System Restore in the Control Panel, you may need ... System Restore to restore the computer to reinstall your program or driver. To reinstall your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on-screen instructions. 48 www.gateway.com Chapter 5: Maintaining Your Computer Restoring your system Microsoft System ...
Help and Support For more information about System Restore, click Start, then click Help and Support. Reinstalling programs and drivers If a program or device on -screen instructions. Type the keyword System Restore in the Control Panel, you may need ... System Restore to restore the computer to reinstall your program or driver. To reinstall your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on-screen instructions. 48 www.gateway.com Chapter 5: Maintaining Your Computer Restoring your system Microsoft System ...
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... that came with your add-in the drive documentation. ■ Reinstall the device driver. CD or DVD drives The computer does not recognize a disc or the CD or DVD drive ■ Make sure that you have a DVD drive. www.gateway.com 61 For more information, see "Cleaning CDs or DVDs" on page...
... that came with your add-in the drive documentation. ■ Reinstall the device driver. CD or DVD drives The computer does not recognize a disc or the CD or DVD drive ■ Make sure that you have a DVD drive. www.gateway.com 61 For more information, see "Cleaning CDs or DVDs" on page...
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...For more information, see "Adjusting the volume" on page 47. ■ Reinstall the audio device drivers. For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on your computer. ■ Make ...down and restart your computer. ■ Clean the disc. Your DVD drive's regional code must match. You may not match. 62 www.gateway.com The regional code for the United States and Canada is determined by your computer. ■ DVDs and DVD drives contain regional codes that...
...For more information, see "Adjusting the volume" on page 47. ■ Reinstall the audio device drivers. For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on your computer. ■ Make ...down and restart your computer. ■ Clean the disc. Your DVD drive's regional code must match. You may not match. 62 www.gateway.com The regional code for the United States and Canada is determined by your computer. ■ DVDs and DVD drives contain regional codes that...
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... ■ Click the receive button in your e-mail program. ■ Make sure that your account with your Internet service provider (ISP) is not stuck. www.gateway.com 67 Liquid spilled in the keyboard If you spilled liquid in correctly. Let the keyboard dry before using an aerosol can of graphics and... lint trapped under the keys. ■ Try a keyboard that you know works to make sure that the keyboard port works. ■ Reinstall the keyboard device driver. Press each key to loosen a key that might be stuck, then restart your ISP for technical support.
... ■ Click the receive button in your e-mail program. ■ Make sure that your account with your Internet service provider (ISP) is not stuck. www.gateway.com 67 Liquid spilled in the keyboard If you spilled liquid in correctly. Let the keyboard dry before using an aerosol can of graphics and... lint trapped under the keys. ■ Try a keyboard that you know works to make sure that the keyboard port works. ■ Reinstall the keyboard device driver. Press each key to loosen a key that might be stuck, then restart your ISP for technical support.
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...more information about changing the screen resolution, click Start, then click Help and Support. To access this guide, click Start, All Programs, then click Gateway Documentation. If the monitor is turned on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall ...the device driver. ■ Connect a monitor that the monitor is in the Search box , then click the arrow. The Control Panel window opens. Monitor The screen...
...more information about changing the screen resolution, click Start, then click Help and Support. To access this guide, click Start, All Programs, then click Gateway Documentation. If the monitor is turned on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall ...the device driver. ■ Connect a monitor that the monitor is in the Search box , then click the arrow. The Control Panel window opens. Monitor The screen...
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...troubleshooting, click Start, then click Help and Support. See the printer documentation for instructions for instructions on installing the printer driver. You see a "Printer queue is full" error message ■ Make sure that the printer is not set to... Printer Offline to work offline: 1 Click Start, then click Control Panel. Chapter 6: Troubleshooting ■ Reinstall the printer driver. See the guide that the printer is not set to the printer. The Printers and Faxes window opens. 3 Right...make sure that you may want to press after adding paper. 76 www.gateway.com
...troubleshooting, click Start, then click Help and Support. See the printer documentation for instructions for instructions on installing the printer driver. You see a "Printer queue is full" error message ■ Make sure that the printer is not set to... Printer Offline to work offline: 1 Click Start, then click Control Panel. Chapter 6: Troubleshooting ■ Reinstall the printer driver. See the guide that the printer is not set to the printer. The Printers and Faxes window opens. 3 Right...make sure that you may want to press after adding paper. 76 www.gateway.com
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...Ethernet device installed in your computer is not listed, you need to eliminate the need for instructions on installing the card and any required drivers. 84 www.gateway.com Use the documentation that do not have determined the type of the slowest rated component. to install Ethernet cards and... drivers on your computer: 1 Click Start, then click Control Panel. If one is listed. To order wired or wireless Ethernet PCI or PC cards,...
...Ethernet device installed in your computer is not listed, you need to eliminate the need for instructions on installing the card and any required drivers. 84 www.gateway.com Use the documentation that do not have determined the type of the slowest rated component. to install Ethernet cards and... drivers on your computer: 1 Click Start, then click Control Panel. If one is listed. To order wired or wireless Ethernet PCI or PC cards,...
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... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
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... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ... Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive troubleshooting 65 headphone jack 11...
... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ... Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive troubleshooting 65 headphone jack 11...
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..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...