User Manual
Page 3
... USB cable. 2 Download and run your product's software package: www.epson.com/support/p400downloads (U.S.) www.epson.ca/support/p400downloads (Canada) 3 Follow the instructions on the screen to run the setup program. OS X: Make sure you install Epson Software Updater to receive firmware and software updates for your product must be set up for instructions. User's Guide Windows: Click the icon on the back of it in Applications/Epson Software/Guide to access the online User's Guide. Note: Don't load paper sideways. If setup...
... USB cable. 2 Download and run your product's software package: www.epson.com/support/p400downloads (U.S.) www.epson.ca/support/p400downloads (Canada) 3 Follow the instructions on the screen to run the setup program. OS X: Make sure you install Epson Software Updater to receive firmware and software updates for your product must be set up for instructions. User's Guide Windows: Click the icon on the back of it in Applications/Epson Software/Guide to access the online User's Guide. Note: Don't load paper sideways. If setup...
User Manual
Page 4
...Windows 67 Editing Print Setting Displays - Windows 70 Changing the Language of the Printer Software Screens 72 Changing Automatic Update Options 73 Printing with Windows ...46 Selecting Basic Print Settings - Windows 46 Print Quality Options - Windows 51 Using Layout Manager - Windows 60 Multi-Page Printing Options - Windows 61 Selecting Additional Settings - Windows 68 Selecting Default Print Settings - Windows 60 Double-sided Printing Options - OS X 82 Managing Color - Windows 61 Printing Your Document or Photo - Windows 66 Saving and Sharing Media Settings...
...Windows 67 Editing Print Setting Displays - Windows 70 Changing the Language of the Printer Software Screens 72 Changing Automatic Update Options 73 Printing with Windows ...46 Selecting Basic Print Settings - Windows 46 Print Quality Options - Windows 51 Using Layout Manager - Windows 60 Multi-Page Printing Options - Windows 61 Selecting Additional Settings - Windows 68 Selecting Default Print Settings - Windows 60 Double-sided Printing Options - OS X 82 Managing Color - Windows 61 Printing Your Document or Photo - Windows 66 Saving and Sharing Media Settings...
User Manual
Page 19
Examine the settings shown on the network status sheet. 3. Print a network status sheet. 2. Locate the IP Address for your product that is listed on the network status sheet to diagnose any problems you may have using your product on the product. Parent topic: Wi-Fi or Wired Networking Changing or Updating Network Connections See these sections to change to a Wi-Fi connection. 19 Accessing the Web Config Utility Changing a USB Connection to a Wi-Fi Connection Changing a Wi-Fi Connection to a Wired Network Connection Connecting to a New Wi...
Examine the settings shown on the network status sheet. 3. Print a network status sheet. 2. Locate the IP Address for your product that is listed on the network status sheet to diagnose any problems you may have using your product on the product. Parent topic: Wi-Fi or Wired Networking Changing or Updating Network Connections See these sections to change to a Wi-Fi connection. 19 Accessing the Web Config Utility Changing a USB Connection to a Wi-Fi Connection Changing a Wi-Fi Connection to a Wired Network Connection Connecting to a New Wi...
User Manual
Page 30
... of the paper. Make sure the paper is flush against the right side and slide the edge guide to check the ink status and replace cartridges, if necessary, before printing a large print job. Remove the rear manual feed guide, if installed. 30 Note: It's a good idea to the edge of the tray. Remove any paper from the sheet feeder and close the paper support. 3. Parent topic: Loading Media Related references Cut Sheet Media Loading Capacity Related tasks Loading Fine Art Media Loading Paper in...
... of the paper. Make sure the paper is flush against the right side and slide the edge guide to check the ink status and replace cartridges, if necessary, before printing a large print job. Remove the rear manual feed guide, if installed. 30 Note: It's a good idea to the edge of the tray. Remove any paper from the sheet feeder and close the paper support. 3. Parent topic: Loading Media Related references Cut Sheet Media Loading Capacity Related tasks Loading Fine Art Media Loading Paper in...
User Manual
Page 100
... not display an accurate cartridge status. Yields vary considerably based on . For print quality, a variable amount of ink remains in the cartridge after the "replace cartridge" indicator comes on images printed, print settings, paper type, frequency of use up a cartridge within 6 months of opening the package. sales) or epson.ca (Canadian sales). The use genuine Epson cartridges and do not refill them. Ink Cartridge Part Numbers Parent topic: Replacing Ink Cartridges Ink Cartridge Part Numbers Use these part numbers when you use of the cartridges installed in printer damage...
... not display an accurate cartridge status. Yields vary considerably based on . For print quality, a variable amount of ink remains in the cartridge after the "replace cartridge" indicator comes on images printed, print settings, paper type, frequency of use up a cartridge within 6 months of opening the package. sales) or epson.ca (Canadian sales). The use genuine Epson cartridges and do not refill them. Ink Cartridge Part Numbers Parent topic: Replacing Ink Cartridges Ink Cartridge Part Numbers Use these part numbers when you use of the cartridges installed in printer damage...
User Manual
Page 111
Print head is faint, clean the print head again. Then try cleaning the print head again. Load a few sheets of the ink cartridges may be old or damaged and needs to be replaced. Check the printed pattern to 4 times, wait at least 6 hours. Parent topic: Print Head Cleaning Related tasks Removing and Installing Ink Cartridges Checking the Nozzles Using the Control Panel Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows computer or Mac. 1. If you don't see any improvement...
Print head is faint, clean the print head again. Then try cleaning the print head again. Load a few sheets of the ink cartridges may be old or damaged and needs to be replaced. Check the printed pattern to 4 times, wait at least 6 hours. Parent topic: Print Head Cleaning Related tasks Removing and Installing Ink Cartridges Checking the Nozzles Using the Control Panel Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows computer or Mac. 1. If you don't see any improvement...
User Manual
Page 122
... software automatically checks for updates. Checking for Software Updates Product Light Status Running a Product Check Solving Setup Problems Solving Network Problems Solving Paper Problems Solving Problems Printing from a Computer Solving Page Layout and Content Problems Solving Print Quality Problems Solving CD/DVD Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to problems you may have using your product. You can also manually update the software by: • Accessing...
... software automatically checks for updates. Checking for Software Updates Product Light Status Running a Product Check Solving Setup Problems Solving Network Problems Solving Paper Problems Solving Problems Printing from a Computer Solving Page Layout and Content Problems Solving Print Quality Problems Solving CD/DVD Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to problems you may have using your product. You can also manually update the software by: • Accessing...
User Manual
Page 126
... your printer software. • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have could be caused by your computer, cable, software, or selected settings. Any operation problem you determine if your product is operating properly. Check the other solutions in this manual. Checking for Software Updates Removing and Installing Ink Cartridges Related topics Wi-Fi or Wired Networking Loading Media...
... your printer software. • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have could be caused by your computer, cable, software, or selected settings. Any operation problem you determine if your product is operating properly. Check the other solutions in this manual. Checking for Software Updates Removing and Installing Ink Cartridges Related topics Wi-Fi or Wired Networking Loading Media...
User Manual
Page 128
... object, such as MAC address filtering, are using your product on a network. Avoid placing your product's MAC address, print a network status sheet. See your router documentation for instructions. • Verify that your router or access point is not responsible for 3 seconds. • Make sure to place your product within 2 minutes of network data and settings. Solving Network Problems Check these solutions: • If you are set, add your product's MAC address to your router's address list.
... object, such as MAC address filtering, are using your product on a network. Avoid placing your product's MAC address, print a network status sheet. See your router documentation for instructions. • Verify that your router or access point is not responsible for 3 seconds. • Make sure to place your product within 2 minutes of network data and settings. Solving Network Problems Check these solutions: • If you are set, add your product's MAC address to your router's address list.
User Manual
Page 129
... following the instructions in dual band (2.4 GHz and 5 GHz) mode. Verify connection using a 5 GHz wireless router, set the router to a usable channel, if necessary. Note: If you are reading these solutions: • Make sure your product is turned on the Start Here sheet. • If you are using your product control panel. • Check if your product's network settings to the new router. Reset your network name (SSID...
... following the instructions in dual band (2.4 GHz and 5 GHz) mode. Verify connection using a 5 GHz wireless router, set the router to a usable channel, if necessary. Note: If you are reading these solutions: • Make sure your product is turned on the Start Here sheet. • If you are using your product control panel. • Check if your product's network settings to the new router. Reset your network name (SSID...
User Manual
Page 139
... a product check to a USB hub, make sure the printer port setting matches the printer connection port. 139 Rear Manual Feed Tray Paper Jam Problems - Thick Media or CD/DVD Related topics Loading Media Solving Problems Printing from your product is selected as the default printer. • In Windows, make sure it is a first-tier hub. Load new paper and be damp or too thin. If it still does not print, connect your product directly to your printer software when you connected your product...
... a product check to a USB hub, make sure the printer port setting matches the printer connection port. 139 Rear Manual Feed Tray Paper Jam Problems - Thick Media or CD/DVD Related topics Loading Media Solving Problems Printing from your product is selected as the default printer. • In Windows, make sure it is a first-tier hub. Load new paper and be damp or too thin. If it still does not print, connect your product directly to your printer software when you connected your product...
User Manual
Page 142
Printing is connected to a USB hub, connect it directly to protect the print mechanism from a Computer Related references Paper or Media Type Settings - resolution image, you loaded. • Turn on for 30 minutes, then try these solutions: • Make sure your system meets the requirements for a long time, the product may need more than the minimum requirements. If necessary, increase your system's memory. • If you are using Windows 7, close...
Printing is connected to a USB hub, connect it directly to protect the print mechanism from a Computer Related references Paper or Media Type Settings - resolution image, you loaded. • Turn on for 30 minutes, then try these solutions: • Make sure your system meets the requirements for a long time, the product may need more than the minimum requirements. If necessary, increase your system's memory. • If you are using Windows 7, close...
User Manual
Page 154
... for technical support services, use the following support options. OS X In most cases, you find that re-installing your product name and click the - (remove) icon to contact Epson for each software program you uninstall the printer driver and your product name remains in the Print & Fax, Print & Scan, or Printers & Scanners window, select your product software does not solve a problem, contact Epson. Note: If you do not need to remove it...
... for technical support services, use the following support options. OS X In most cases, you find that re-installing your product name and click the - (remove) icon to contact Epson for each software program you uninstall the printer driver and your product name remains in the Print & Fax, Print & Scan, or Printers & Scanners window, select your product software does not solve a problem, contact Epson. Note: If you do not need to remove it...
User Manual
Page 169
... the printer near a radiator or heating vent or in all directions. if liquid has entered the product; Adjust only those controls that extends beyond its side, or turn it is damaged; Do not block or cover openings in front of the correct size and rating. • Leave the ink cartridges installed. if the product does not operate normally or exhibits a distinct change in your documentation...
... the printer near a radiator or heating vent or in all directions. if liquid has entered the product; Adjust only those controls that extends beyond its side, or turn it is damaged; Do not block or cover openings in front of the correct size and rating. • Leave the ink cartridges installed. if the product does not operate normally or exhibits a distinct change in your documentation...
Basics and warranty
Page 26
...; "Checking the Ink Cartridge Status" on page 29 ■ "Replacing Ink Cartridges" on page 31 ■ "Cleaning the Rollers" on page 35 Checking and Cleaning the Print Head You can clean them with the Head Cleaning utility. 1. Load a few sheets of your screen (the taskbar) and select Nozzle Check. (If the icon is not visible, click the up arrow icon in the taskbar). Select the Utility tab, then select Open Printer Utility. Select Printers & Scanners, Print & Fax, or Print & Scan...
...; "Checking the Ink Cartridge Status" on page 29 ■ "Replacing Ink Cartridges" on page 31 ■ "Cleaning the Rollers" on page 35 Checking and Cleaning the Print Head You can clean them with the Head Cleaning utility. 1. Load a few sheets of your screen (the taskbar) and select Nozzle Check. (If the icon is not visible, click the up arrow icon in the taskbar). Select the Utility tab, then select Open Printer Utility. Select Printers & Scanners, Print & Fax, or Print & Scan...
Basics and warranty
Page 28
... dried ink soften. Select Printers & Scanners, Print & Fax, or Print & Scan, select your print head nozzles need to align the print head. 4. Do one of the following: Windows: Right-click the icon in the sheet feeder (see dark or light bands across them, you may also occur if your product, and select Options & Supplies. Perform another nozzle check to let any improvement after cleaning the print head four times, turn off your P400 Series often...
... dried ink soften. Select Printers & Scanners, Print & Fax, or Print & Scan, select your print head nozzles need to align the print head. 4. Do one of the following: Windows: Right-click the icon in the sheet feeder (see dark or light bands across them, you may also occur if your product, and select Options & Supplies. Perform another nozzle check to let any improvement after cleaning the print head four times, turn off your P400 Series often...
Basics and warranty
Page 31
... open ink cartridge packages until you are vacuum packed to replace them . Remove the CD/DVD tray before replacing ink cartridges. Yields vary considerably based on . The use genuine Epson cartridges and do not refill them to install the ink. Cartridges are ready to prevent the print head nozzles from drying out. Leave your print quality and could result in the cartridge after the "replace cartridge" indicator comes on images printed, print settings, paper type, frequency of use...
... open ink cartridge packages until you are vacuum packed to replace them . Remove the CD/DVD tray before replacing ink cartridges. Yields vary considerably based on . The use genuine Epson cartridges and do not refill them to install the ink. Cartridges are ready to prevent the print head nozzles from drying out. Leave your print quality and could result in the cartridge after the "replace cartridge" indicator comes on images printed, print settings, paper type, frequency of use...
Basics and warranty
Page 39
... the front manual feed slot cover to clear the error. Front manual feed slot: Gently pull out the paper and press the I paper light is flashing and the H ink light is flashing fast The front manual feed slot cover is off the printer, remove any paper jammed inside the P400 Series are flashing An unrecoverable error has occurred. Press the I paper button. The I paper button to eject any jammed sheets, then open while printing from paper loaded in the sheet feeder. If the error persists, contact Epson (see page 46).
... the front manual feed slot cover to clear the error. Front manual feed slot: Gently pull out the paper and press the I paper light is flashing and the H ink light is flashing fast The front manual feed slot cover is off the printer, remove any paper jammed inside the P400 Series are flashing An unrecoverable error has occurred. Press the I paper button. The I paper button to eject any jammed sheets, then open while printing from paper loaded in the sheet feeder. If the error persists, contact Epson (see page 46).
Basics and warranty
Page 41
... installed the printer driver and the printer model is not displayed, add the printer. Load only one of compatible paper when using the single sheet guide (see page 7). ■ Make sure the paper size settings in the sheet feeder at once (see page 5) and make sure you 're printing on roll paper or with the sheet feeder. Do not load too many sheets in the printer software are correct for cleaning instructions. ■ Make sure the front manual feed tray is not open stops or prevents printing. ■ Try printing a nozzle check...
... installed the printer driver and the printer model is not displayed, add the printer. Load only one of compatible paper when using the single sheet guide (see page 7). ■ Make sure the paper size settings in the sheet feeder at once (see page 5) and make sure you 're printing on roll paper or with the sheet feeder. Do not load too many sheets in the printer software are correct for cleaning instructions. ■ Make sure the front manual feed tray is not open stops or prevents printing. ■ Try printing a nozzle check...
Basics and warranty
Page 42
... printing position using Epson Print CD software. Press the I paper button to clear the error, then reload paper. Also make sure you 're printing: Sheet feeder or rear manual feed slot: Press the I paper button again to eject any jammed sheets, then open the printer cover and remove any printed roll paper or canvas media, then remove (see page 12) and reload (see the online User's Guide for instructions. ■ If ink smears on your paper isn't damp or curled. ■ Some papers can only be loaded...
... printing position using Epson Print CD software. Press the I paper button to clear the error, then reload paper. Also make sure you 're printing: Sheet feeder or rear manual feed slot: Press the I paper button again to eject any jammed sheets, then open the printer cover and remove any printed roll paper or canvas media, then remove (see page 12) and reload (see the online User's Guide for instructions. ■ If ink smears on your paper isn't damp or curled. ■ Some papers can only be loaded...