Users Guide
Page 3
... Replacement Parts 15 Scanner Position ...16 Using the Control Panel ...19 Control Panel Buttons and Lights 20 Changing the Power Off and Sleep Timer Settings 24 Available Software ...26 Using the Epson Smart Panel Mobile App 27 Wi-Fi Networking ...29 Network Security Recommendations 29 Connecting to an Existing Wi-Fi Network 30 Restoring Default Network Settings from the Control Panel 31 Wi-Fi Direct (Simple AP) Mode Setup 32 Connecting to a Mobile Device (AP Mode Setup 33 Setting Up Wireless Scanning from a Smart Device Using Epson Smart Panel...
... Replacement Parts 15 Scanner Position ...16 Using the Control Panel ...19 Control Panel Buttons and Lights 20 Changing the Power Off and Sleep Timer Settings 24 Available Software ...26 Using the Epson Smart Panel Mobile App 27 Wi-Fi Networking ...29 Network Security Recommendations 29 Connecting to an Existing Wi-Fi Network 30 Restoring Default Network Settings from the Control Panel 31 Wi-Fi Direct (Simple AP) Mode Setup 32 Connecting to a Mobile Device (AP Mode Setup 33 Setting Up Wireless Scanning from a Smart Device Using Epson Smart Panel...
Users Guide
Page 4
... Starting a Scan from a Scanner Button 99 Scanning a Document in Epson ScanSmart 100 Saving a Scan ...103 Attaching a Scan to Email...104 Sending a Scan to a Cloud Service 105 Printing a Scan ...106 Saving a Scan as a Microsoft Office Format File 107 Selecting Epson ScanSmart Settings 108 Changing the Epson Product...109 Changing the Scan Settings ...110 Software Settings Required for Special Originals 112 Changing the File Name Settings 113 Changing the Save Settings ...114 Save Settings ...116 Customizing Action Icons ...118 Scanning Using Invoice/Receipt Manager 119 Starting a Free...
... Starting a Scan from a Scanner Button 99 Scanning a Document in Epson ScanSmart 100 Saving a Scan ...103 Attaching a Scan to Email...104 Sending a Scan to a Cloud Service 105 Printing a Scan ...106 Saving a Scan as a Microsoft Office Format File 107 Selecting Epson ScanSmart Settings 108 Changing the Epson Product...109 Changing the Scan Settings ...110 Software Settings Required for Special Originals 112 Changing the File Name Settings 113 Changing the Save Settings ...114 Save Settings ...116 Customizing Action Icons ...118 Scanning Using Invoice/Receipt Manager 119 Starting a Free...
Users Guide
Page 5
... Resetting the Number of Scans After Cleaning 158 Replacing the Rollers ...160 Resetting the Roller Counter ...170 Transporting Your Product ...171 Administering Your Product (ES-C320W/RR-400W 174 Accessing the Web Config Utility...174 Restricting Features Available for Users 175 Changing the Administrator Password in Web Config 175 Locking the Buttons on the Control Panel using Web Config 176 Disabling the External Interface 176 Disabling Network Scanning...177 Disabling WSD Scan ...177 Configuring Product Settings...178 Checking...
... Resetting the Number of Scans After Cleaning 158 Replacing the Rollers ...160 Resetting the Roller Counter ...170 Transporting Your Product ...171 Administering Your Product (ES-C320W/RR-400W 174 Accessing the Web Config Utility...174 Restricting Features Available for Users 175 Changing the Administrator Password in Web Config 175 Locking the Buttons on the Control Panel using Web Config 176 Disabling the External Interface 176 Disabling Network Scanning...177 Disabling WSD Scan ...177 Configuring Product Settings...178 Checking...
Users Guide
Page 10
... passport (Windows only). When this notification is enabled (Epson Scan 2 Utility > Scanner Setting tab > Detect Glass Dirt), the scanner detects any stains on the glass surface inside the scanner with the color of your product. With the scanning software, you have the option of saving only the identification pages of the original are detected, select On-High. Product Features Product Parts Locations Scanner Position Using the Control Panel Changing the Power Off and...
... passport (Windows only). When this notification is enabled (Epson Scan 2 Utility > Scanner Setting tab > Detect Glass Dirt), the scanner detects any stains on the glass surface inside the scanner with the color of your product. With the scanning software, you have the option of saving only the identification pages of the original are detected, select On-High. Product Features Product Parts Locations Scanner Position Using the Control Panel Changing the Power Off and...
Users Guide
Page 11
... device over a direct Wi-Fi connection. Parent topic: Product Basics Related references Scanner Position Related tasks Loading Passports Scanning a Document in Epson ScanSmart Sending a Scan to a Cloud Service Attaching a Scan to Email Product Parts Locations See these sections to stop operations when a double feed is detected. Note: When using Epson ScanSmart, you can open the Epson Scan 2 screen by email. If errors are detected incorrectly, select On-Low to stop scanning immediately after any double feed is detected (Epson Scan 2 Utility > Scanner Setting tab > Double Feed Stop...
... device over a direct Wi-Fi connection. Parent topic: Product Basics Related references Scanner Position Related tasks Loading Passports Scanning a Document in Epson ScanSmart Sending a Scan to a Cloud Service Attaching a Scan to Email Product Parts Locations See these sections to stop operations when a double feed is detected. Note: When using Epson ScanSmart, you can open the Epson Scan 2 screen by email. If errors are detected incorrectly, select On-Low to stop scanning immediately after any double feed is detected (Epson Scan 2 Utility > Scanner Setting tab > Double Feed Stop...
Users Guide
Page 26
...: For Windows Server operating systems, make settings for your scanner from a web browser via a network, and perform administrative functions such as smart phones and tablets. To use WebConfig, connect the scanner and the computer or device to control the scanner (accessible through the Epson ScanSmart settings). See the software help for software updates and then notifies you to update product firmware and previously installed applications, and install additional software that is installed. Scanner driver that allows...
...: For Windows Server operating systems, make settings for your scanner from a web browser via a network, and perform administrative functions such as smart phones and tablets. To use WebConfig, connect the scanner and the computer or device to control the scanner (accessible through the Epson ScanSmart settings). See the software help for software updates and then notifies you to update product firmware and previously installed applications, and install additional software that is installed. Scanner driver that allows...
Users Guide
Page 57
... and Replacement Parts Related tasks Loading Multiple Sizes of Originals in the Input Tray Related topics Scanning Loading Large Originals You can scan both sides of the scanner for details. 1. Make sure the scanner position light is enough space in front of the original and stitch the images together using Epson ScanSmart. Note: To combine the scanned images, open Epson ScanSmart, click the Settings button > Scanner Settings tab > Scan Settings. Make sure the original meets the specifications...
... and Replacement Parts Related tasks Loading Multiple Sizes of Originals in the Input Tray Related topics Scanning Loading Large Originals You can scan both sides of the scanner for details. 1. Make sure the scanner position light is enough space in front of the original and stitch the images together using Epson ScanSmart. Note: To combine the scanned images, open Epson ScanSmart, click the Settings button > Scanner Settings tab > Scan Settings. Make sure the original meets the specifications...
Users Guide
Page 74
... the ADF. Note: When using an optional carrier sheet. Note: You can open the Epson Scan 2 screen by the originals ejecting below the product, try placing the product on the edge of different sizes, paper types, and thicknesses at one and selecting Automatic Feeding Mode on the Main Settings tab in Epson Scan 2. Note: When scanning passports, select Passport as the Document Size and turn off the Detect Double Feed setting on...
... the ADF. Note: When using an optional carrier sheet. Note: You can open the Epson Scan 2 screen by the originals ejecting below the product, try placing the product on the edge of different sizes, paper types, and thicknesses at one and selecting Automatic Feeding Mode on the Main Settings tab in Epson Scan 2. Note: When scanning passports, select Passport as the Document Size and turn off the Detect Double Feed setting on...
Users Guide
Page 96
Note: If the Document Size setting on the Main Settings tab in Epson Scan 2 when scanning special originals. Turn off the Detect Double Feed setting on the Main Settings tab in your scanner. 9. Note: When using Epson ScanSmart, you can load envelopes, or large, thick, or folded originals that meet these specifications in Epson Scan 2 is set to 206 g/m²) Loading capacity 1 sheet 0.015 inch (0.38 mm) 1 envelope maximum 96 Special...
Note: If the Document Size setting on the Main Settings tab in Epson Scan 2 when scanning special originals. Turn off the Detect Double Feed setting on the Main Settings tab in your scanner. 9. Note: When using Epson ScanSmart, you can load envelopes, or large, thick, or folded originals that meet these specifications in Epson Scan 2 is set to 206 g/m²) Loading capacity 1 sheet 0.015 inch (0.38 mm) 1 envelope maximum 96 Special...
Users Guide
Page 99
... methods. Starting a Scan Scanning a Document in Epson ScanSmart Selecting Epson ScanSmart Settings Scanning Using Invoice/Receipt Manager Selecting Invoice/Receipt Manager Settings Scan Resolution Guidelines Starting a Scan from a Scanner Button You can scan your originals on scanning with Epson ScanSmart, see the help information in the software. For instructions on scanning with AirPrint Starting a Scan After placing your originals and save them as digital files. Note: For instructions on your product. If a computer is connected to the product via USB while another...
... methods. Starting a Scan Scanning a Document in Epson ScanSmart Selecting Epson ScanSmart Settings Scanning Using Invoice/Receipt Manager Selecting Invoice/Receipt Manager Settings Scan Resolution Guidelines Starting a Scan from a Scanner Button You can scan your originals on scanning with Epson ScanSmart, see the help information in the software. For instructions on scanning with AirPrint Starting a Scan After placing your originals and save them as digital files. Note: For instructions on your product. If a computer is connected to the product via USB while another...
Users Guide
Page 199
.../80 Any port/443 Controls these operations Acquiring and configuring MIB from applications such as Epson Device Admin and the scanner driver Controlling WSD Searching for a computer from scanner Forwarding Web Config and WSD data to allow communication of ways, as shown in a variety of printing data and printer settings from specified services. 199 Receiving IPsec Packets Only Use this example only for configuring a default policy. • IPsec...
.../80 Any port/443 Controls these operations Acquiring and configuring MIB from applications such as Epson Device Admin and the scanner driver Controlling WSD Searching for a computer from scanner Forwarding Web Config and WSD data to allow communication of ways, as shown in a variety of printing data and printer settings from specified services. 199 Receiving IPsec Packets Only Use this example only for configuring a default policy. • IPsec...
Users Guide
Page 204
... this guide, but the instructions are the same unless otherwise noted. This product uses two different positions for a solution in the table here. The error light is on The scanner position light is open. is on The scanner cover is flashing quickly The scanner position has not been set. Scanner Light Status Solving Scanning Problems Scanner Light Status The lights on the original being scanned. Open the scanner cover and remove any jammed originals. Make sure the scanner cover is...
... this guide, but the instructions are the same unless otherwise noted. This product uses two different positions for a solution in the table here. The error light is on The scanner position light is open. is on The scanner cover is flashing quickly The scanner position has not been set. Scanner Light Status Solving Scanning Problems Scanner Light Status The lights on the original being scanned. Open the scanner cover and remove any jammed originals. Make sure the scanner cover is...
Users Guide
Page 207
... cable is not connected to Get Help (U.S. Click Change on the main Epson ScanSmart screen and select the scanner you want to use only the USB cable that your scanner over a Wi-Fi connection. 207 Checking Your Applications Updating Applications and Firmware Resetting the Epson Scan 2 Settings Uninstall Your Product Software Where to another computer via USB, use . • Make sure your scanner is securely connected. • If you may need to a working correctly (ES-C320W/RR-400W). Try turning...
... cable is not connected to Get Help (U.S. Click Change on the main Epson ScanSmart screen and select the scanner you want to use only the USB cable that your scanner over a Wi-Fi connection. 207 Checking Your Applications Updating Applications and Firmware Resetting the Epson Scan 2 Settings Uninstall Your Product Software Where to another computer via USB, use . • Make sure your scanner is securely connected. • If you may need to a working correctly (ES-C320W/RR-400W). Try turning...
Users Guide
Page 211
... ultrasonic sensors is jammed in the Epson Scan 2 window, start Epson Scan 2, select the Main Settings tab, select the Detect Double Feed setting, and select Off. If the rollers were previously removed for the scanner position. Start the Epson Scan 2 Utility, click the Counter tab, and then check the Number of the roller is worn out. Parent topic: Solving Scanning Problems Related references Optional Accessories and Replacement Parts Original Document Specifications Plastic and Laminated Card Specifications Special Original Specifications Scanner Positions Related tasks Cleaning...
... ultrasonic sensors is jammed in the Epson Scan 2 window, start Epson Scan 2, select the Main Settings tab, select the Detect Double Feed setting, and select Off. If the rollers were previously removed for the scanner position. Start the Epson Scan 2 Utility, click the Counter tab, and then check the Number of the roller is worn out. Parent topic: Solving Scanning Problems Related references Optional Accessories and Replacement Parts Original Document Specifications Plastic and Laminated Card Specifications Special Original Specifications Scanner Positions Related tasks Cleaning...
Users Guide
Page 230
...: Solving Scanned Image Quality Problems Solving Invoice/Receipt Manager Problems Check the solutions in these solutions: • Make sure the login information you have problems scanning using Invoice/Receipt Manager. Run Epson Software Updater or visit the Epson support website for the accounting service is correct. • Make sure the accounting service is up to replace your computer. Note: If initialization does not solve the problem, uninstall and re-install the scanner driver (Epson Scan 2). Make sure...
...: Solving Scanned Image Quality Problems Solving Invoice/Receipt Manager Problems Check the solutions in these solutions: • Make sure the login information you have problems scanning using Invoice/Receipt Manager. Run Epson Software Updater or visit the Epson support website for the accounting service is correct. • Make sure the accounting service is up to replace your computer. Note: If initialization does not solve the problem, uninstall and re-install the scanner driver (Epson Scan 2). Make sure...
Users Guide
Page 231
...> Epson Software. 2. Select Uninstall a program in this User's Guide, you set up the scanner using the installer, the scanner driver (Epson Scan 2) is automatically installed. Parent topic: Checking Your Applications Checking Your Applications for Windows 1. Checking Your Applications for Windows Checking Your Applications for Mac OS Parent topic: Solving Scanning Problems Checking Your Applications for Mac OS 1. Parent topic: Solving Invoice/Receipt Manager Problems Checking Your Applications To use the functions described in Programs. 3. Open the Control Panel: • Windows...
...> Epson Software. 2. Select Uninstall a program in this User's Guide, you set up the scanner using the installer, the scanner driver (Epson Scan 2) is automatically installed. Parent topic: Checking Your Applications Checking Your Applications for Windows 1. Checking Your Applications for Windows Checking Your Applications for Mac OS Parent topic: Solving Scanning Problems Checking Your Applications for Mac OS 1. Parent topic: Solving Invoice/Receipt Manager Problems Checking Your Applications To use the functions described in Programs. 3. Open the Control Panel: • Windows...
Users Guide
Page 232
... -screen instructions to the computer using Web Config, select the Device Management tab > Firmware Update, check the displayed message, and then click Start (ES-C320W/RR-400W). Note: Make sure Epson Scan 2 is installed on the Epson support website. Double-click the downloaded .exe file to the internet. 2. Caution: Do not turn off the computer or the scanner while updating. 1. Download the latest firmware from the Epson website and install it . • Windows 10: Click , then select Epson Software > EPSON Software Updater. • Windows...
... -screen instructions to the computer using Web Config, select the Device Management tab > Firmware Update, check the displayed message, and then click Start (ES-C320W/RR-400W). Note: Make sure Epson Scan 2 is installed on the Epson support website. Double-click the downloaded .exe file to the internet. 2. Caution: Do not turn off the computer or the scanner while updating. 1. Download the latest firmware from the Epson website and install it . • Windows 10: Click , then select Epson Software > EPSON Software Updater. • Windows...
Users Guide
Page 247
... attempt to repair the AC adapter by yourself except as pacemakers, automatic doors or fire alarms. When using this product may adversely affect the operation of medical equipment or automatically controlled devices, such as specifically explained in the product's guides. • If damage occurs to the plug, replace the cord set or consult a qualified electrician. Using any other electrical devices unless specified. • The USB cable should...
... attempt to repair the AC adapter by yourself except as pacemakers, automatic doors or fire alarms. When using this product may adversely affect the operation of medical equipment or automatically controlled devices, such as specifically explained in the product's guides. • If damage occurs to the plug, replace the cord set or consult a qualified electrician. Using any other electrical devices unless specified. • The USB cable should...
Users Guide
Page 248
...'s firmware from a computer or smart device • Using applications that can change the administrator password in the product when connecting to a network (ES-C320W/RR400W). Parent topic: Notices Related tasks Changing the Administrator Password in Web Config Restrictions on Copying Observe the following operations: • Accessing the advanced settings in Web Config • Updating your scanner. 248 Note: Resetting the administrator password also resets the user name. Connect it to a network...
...'s firmware from a computer or smart device • Using applications that can change the administrator password in the product when connecting to a network (ES-C320W/RR400W). Parent topic: Notices Related tasks Changing the Administrator Password in Web Config Restrictions on Copying Observe the following operations: • Accessing the advanced settings in Web Config • Updating your scanner. 248 Note: Resetting the administrator password also resets the user name. Connect it to a network...
Notices and Warranty
Page 1
... same model, Epson will be replaced as otherwise agreed by emailing us at EAILegal@ea.epson.com or writing us if your option. Notices FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of Product: Color image scanner Model: J441F/J441C/J441A/J441A Marketing Name: ES-C220/ES-C380W/ES...
... same model, Epson will be replaced as otherwise agreed by emailing us at EAILegal@ea.epson.com or writing us if your option. Notices FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of Product: Color image scanner Model: J441F/J441C/J441A/J441A Marketing Name: ES-C220/ES-C380W/ES...