Start Here
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... easy access to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your printer, and solving problems. On-screen Network Guide Click the Network Guide desktop icon for instructions on printing, maintaining your software Select Help or ? Epson Technical Support Internet Support Visit Epson's support website at epson.com/support and select your printer for solutions to instructions on configuring the printer for instructions. On-screen help with your printer and click Add. Click the + button...
... easy access to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your printer, and solving problems. On-screen Network Guide Click the Network Guide desktop icon for instructions on printing, maintaining your software Select Help or ? Epson Technical Support Internet Support Visit Epson's support website at epson.com/support and select your printer for solutions to instructions on configuring the printer for instructions. On-screen help with your printer and click Add. Click the + button...
User's Guide
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... Epson Cartridges 126 Handling Precautions 126 Replacing an Ink Cartridge 128 Maintenance Box 131 Checking the Maintenance Box Status 131 Purchasing a Replacement Maintenance Box 134 Handling Precautions 135 Replacing the Maintenance Box 135 Chapter 8 Maintaining Your Printer Checking the Print Head Nozzles 137 Using the Nozzle Check Utility for Windows 137 Using the Nozzle Check Utility for Mac OS X 137 Using the Control Panel (B-500DN 138 Using the Printer Buttons (B-300 138 Cleaning the Print Head 139 Using the Head Cleaning Utility for Windows 140 Using the Head Cleaning...
... Epson Cartridges 126 Handling Precautions 126 Replacing an Ink Cartridge 128 Maintenance Box 131 Checking the Maintenance Box Status 131 Purchasing a Replacement Maintenance Box 134 Handling Precautions 135 Replacing the Maintenance Box 135 Chapter 8 Maintaining Your Printer Checking the Print Head Nozzles 137 Using the Nozzle Check Utility for Windows 137 Using the Nozzle Check Utility for Mac OS X 137 Using the Control Panel (B-500DN 138 Using the Printer Buttons (B-300 138 Cleaning the Print Head 139 Using the Head Cleaning Utility for Windows 140 Using the Head Cleaning...
User's Guide
Page 7
Setting Up the Printer as the Shared Printer for Mac OS X 157 Chapter 10 Troubleshooting Diagnosing the Problem 158 Error Indicators 158 Running a Printer Operation Check (for B-500DN Users 158 Running a Printer Operation Check (for B-300 Users 159 Checking Printer Status 160 For Windows 160 Using the Progress Meter 161 Using EPSON Status Monitor 3 162 For Mac OS X 164 The Paper Jams 165 Print Quality Problems 169 Horizontal Banding 170 Vertical Misalignment or Banding 170 Incorrect or Missing Colors 171 Blurry or Smeared...
Setting Up the Printer as the Shared Printer for Mac OS X 157 Chapter 10 Troubleshooting Diagnosing the Problem 158 Error Indicators 158 Running a Printer Operation Check (for B-500DN Users 158 Running a Printer Operation Check (for B-300 Users 159 Checking Printer Status 160 For Windows 160 Using the Progress Meter 161 Using EPSON Status Monitor 3 162 For Mac OS X 164 The Paper Jams 165 Print Quality Problems 169 Horizontal Banding 170 Vertical Misalignment or Banding 170 Incorrect or Missing Colors 171 Blurry or Smeared...
User's Guide
Page 15
Dialog Page Setup Print How to the Windows taskbar, first access the printer driver from your application. Using Your Software 15 Windows Vista: Select the printer and then click Select printing preferences. Click Print on the File menu of your application or the Windows Start menu. & See "Accessing the Printer Driver for Windows XP and 2000 only). Windows 2000: Click Start, point to access the printer driver dialog. To add a short cut icon to Access It Click Page Setup on the File menu of...
Dialog Page Setup Print How to the Windows taskbar, first access the printer driver from your application. Using Your Software 15 Windows Vista: Select the printer and then click Select printing preferences. Click Print on the File menu of your application or the Windows Start menu. & See "Accessing the Printer Driver for Windows XP and 2000 only). Windows 2000: Click Start, point to access the printer driver dialog. To add a short cut icon to Access It Click Page Setup on the File menu of...
User's Guide
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... EPSON Web-To-Page. Uninstalling the Printer Software Uninstalling the Printer Driver You may need an administrator account and the password if you log on as a standard user. ❏ To uninstall programs in Windows Vista, you need to uninstall your printer driver if you are upgrading your printer driver with a newer version. ❏ Have a problem with the printer driver. Using Your Software 17 If you : ❏ Upgrade your computer's operating system. ❏ Update...
... EPSON Web-To-Page. Uninstalling the Printer Software Uninstalling the Printer Driver You may need an administrator account and the password if you log on as a standard user. ❏ To uninstall programs in Windows Vista, you need to uninstall your printer driver if you are upgrading your printer driver with a newer version. ❏ Have a problem with the printer driver. Using Your Software 17 If you : ❏ Upgrade your computer's operating system. ❏ Update...
User's Guide
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... service life Parts inside the printer are clogged or guide misaligned. The printer is canceled. Message Problem Service call error occurs. Press the OK button to print. Status and Error Messages This section describes the meaning of messages displayed on page 182. Using the Control Panel 110 The printer is charging the ink. Nozzle maint error see guide Service call see Print head nozzles are at the end of each message and suggestions for correcting the problem. Message Cancel Charging ink Cleaning Please wait Printing Ready Power...
... service life Parts inside the printer are clogged or guide misaligned. The printer is canceled. Message Problem Service call error occurs. Press the OK button to print. Status and Error Messages This section describes the meaning of messages displayed on page 182. Using the Control Panel 110 The printer is charging the ink. Nozzle maint error see guide Service call see Print head nozzles are at the end of each message and suggestions for correcting the problem. Message Cancel Charging ink Cleaning Please wait Printing Ready Power...
User's Guide
Page 116
... paper at a time. locked position. Double feed error The printer feeds more than one sheet of loaded paper differ. Using the Control Panel 116 Maintenance box nearing the end of its service life. Install the duplex unit. its service life The maintenance box is at the end of Replace the maintenance box. The maintenance box is open. Install a genuine maintenance box. The maintenance box cover is not detected. Remove the jammed paper, and then press the ) Paper/Cancel button. Match the paper size setting. Maintenance...
... paper at a time. locked position. Double feed error The printer feeds more than one sheet of loaded paper differ. Using the Control Panel 116 Maintenance box nearing the end of its service life. Install the duplex unit. its service life The maintenance box is at the end of Replace the maintenance box. The maintenance box is open. Install a genuine maintenance box. The maintenance box cover is not detected. Remove the jammed paper, and then press the ) Paper/Cancel button. Match the paper size setting. Maintenance...
User's Guide
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... the Control Panel 117 Close the printer cover. Turn off and then back on. All lights Printer cover open The printer cover is not jammed. & See "The Paper Jams" on page 165. Printer error, restart printer A printer error has occurred Service required (Lights flash alternately) Parts inside the printer are clogged or misaligned. Unknown printer error An unknown printer error has occurred. Perform the nozzle check and print head cleaning. & See "Checking the Print Head Nozzles" on page 137. & See "Cleaning the Print Head" on page 182. If the error does not clear, contact Epson...
... the Control Panel 117 Close the printer cover. Turn off and then back on. All lights Printer cover open The printer cover is not jammed. & See "The Paper Jams" on page 165. Printer error, restart printer A printer error has occurred Service required (Lights flash alternately) Parts inside the printer are clogged or misaligned. Unknown printer error An unknown printer error has occurred. Perform the nozzle check and print head cleaning. & See "Checking the Print Head Nozzles" on page 137. & See "Cleaning the Print Head" on page 182. If the error does not clear, contact Epson...
User's Guide
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... print. ❏ If you need to remove an ink cartridge temporarily, be some ink around the ink supply port or surrounding area. Cartridges are usable even if they are removed and reinserted. ❏ If you change the ink cartridge to contain any excess ink that its surrounding area. ❏ Ink is consumed during the following operations: print head cleaning, initial ink charging, and nozzle maintaining. ❏ Never turn off the printer during initial ink...
... print. ❏ If you need to remove an ink cartridge temporarily, be some ink around the ink supply port or surrounding area. Cartridges are usable even if they are removed and reinserted. ❏ If you change the ink cartridge to contain any excess ink that its surrounding area. ❏ Ink is consumed during the following operations: print head cleaning, initial ink charging, and nozzle maintaining. ❏ Never turn off the printer during initial ink...
User's Guide
Page 139
... could mean a clogged ink nozzle or a misaligned print head. & See "Cleaning the Print Head" on page 139. & See "Aligning the Print Head" on page 143. Below are delivering ink properly. When the printer turns on the printer. 5. You can clean the print head from your printouts are no print quality problems, such as shown below . Hold down the ) Paper/Cancel button and press the P Power button to solve these problems by using the control panel or buttons. If there are unexpectedly...
... could mean a clogged ink nozzle or a misaligned print head. & See "Cleaning the Print Head" on page 139. & See "Aligning the Print Head" on page 143. Below are delivering ink properly. When the printer turns on the printer. 5. You can clean the print head from your printouts are no print quality problems, such as shown below . Hold down the ) Paper/Cancel button and press the P Power button to solve these problems by using the control panel or buttons. If there are unexpectedly...
User's Guide
Page 150
Using the Printer on the screen to set the IP address manually, select Manual and enter the IP address, subnet mask, and default gateway. If you need to install the printer driver. Then click Next. Follow the instructions on a Network 150 5. When you see the following screen, select Automatic. If you see the following screen, select the printer and click Next. 6.
Using the Printer on the screen to set the IP address manually, select Manual and enter the IP address, subnet mask, and default gateway. If you need to install the printer driver. Then click Next. Follow the instructions on a Network 150 5. When you see the following screen, select Automatic. If you see the following screen, select the printer and click Next. 6.
User's Guide
Page 170
...; Clear the High Speed check box from the Advanced window in the printer. & See "Selecting the Correct Paper Type or Media Type" on page 29. Troubleshooting 170 "Incorrect or Missing Colors" on page 171 "Blurry or Smeared Printout" on page 171 Horizontal Banding ❏ Make sure the printable side of the paper is face-up ink cartridges within six months of opening vacuum package. ❏ For best print quality, use genuine Epson ink cartridges. ❏ Check the ink cartridge status. & See "Checking the Ink Cartridge Status...
...; Clear the High Speed check box from the Advanced window in the printer. & See "Selecting the Correct Paper Type or Media Type" on page 29. Troubleshooting 170 "Incorrect or Missing Colors" on page 171 "Blurry or Smeared Printout" on page 171 Horizontal Banding ❏ Make sure the printable side of the paper is face-up ink cartridges within six months of opening vacuum package. ❏ For best print quality, use genuine Epson ink cartridges. ❏ Check the ink cartridge status. & See "Checking the Ink Cartridge Status...
User's Guide
Page 175
... printer will print at normal speed. ❏ This printer checks the print head on page 179. Paper Does Not Feed Correctly Paper Does Not Feed Remove the stack of paper and make sure of the following : & See "Increasing the Print Speed (for a while. ❏ For Windows, clear all customized settings and select Text as the Mode and move the slider to Speed in the Print Settings dialog in the Print dialog of your printer driver's Main window...
... printer will print at normal speed. ❏ This printer checks the print head on page 179. Paper Does Not Feed Correctly Paper Does Not Feed Remove the stack of paper and make sure of the following : & See "Increasing the Print Speed (for a while. ❏ For Windows, clear all customized settings and select Text as the Mode and move the slider to Speed in the Print Settings dialog in the Print dialog of your printer driver's Main window...
User's Guide
Page 184
... USB cable from your paper. d. d. h. b. AC inlet: Connects the power cord. Maintenance box cover: Covers the maintenance box. Cartridge cover: Covers the ink cartridges. c. g. Cartridge lever: Locks the installed ink cartridges. Open when replacing the ink cartridges. f. Rear View a. Front printer cover: Covers the printing mechanism. i. Ethernet connector: Connects the 10Base-T/100Base-TX cable from your paper and feeds it for printing. Product Information 184 Print Head: Prints ink on page 103. k. Duplex unit: Supports automatic double...
... USB cable from your paper. d. d. h. b. AC inlet: Connects the power cord. Maintenance box cover: Covers the maintenance box. Cartridge cover: Covers the ink cartridges. c. g. Cartridge lever: Locks the installed ink cartridges. Open when replacing the ink cartridges. f. Rear View a. Front printer cover: Covers the printing mechanism. i. Ethernet connector: Connects the 10Base-T/100Base-TX cable from your paper and feeds it for printing. Product Information 184 Print Head: Prints ink on page 103. k. Duplex unit: Supports automatic double...
User's Guide
Page 186
... replacing the ink cartridges. USB connector: Connects the USB cable from the printer. Upper rear printer cover: Covers the printing mechanism. AC inlet: Connects the power cord. Air vents: Eject heated air from your computer to control your paper and feeds it for printing. g. Open only when replacing the maintenance box. Cartridge lever: Locks the installed ink cartridges. Open only when paper jams. e. f. h. j. k. Rear View a. c. Maintenance box cover: Covers the maintenance box. i. Lower rear printer cover: Covers the printing mechanism. d. Output tray...
... replacing the ink cartridges. USB connector: Connects the USB cable from the printer. Upper rear printer cover: Covers the printing mechanism. AC inlet: Connects the power cord. Air vents: Eject heated air from your computer to control your paper and feeds it for printing. g. Open only when replacing the maintenance box. Cartridge lever: Locks the installed ink cartridges. Open only when paper jams. e. f. h. j. k. Rear View a. c. Maintenance box cover: Covers the maintenance box. i. Lower rear printer cover: Covers the printing mechanism. d. Output tray...
User's Guide
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... 10.4, 70 Mac OS X 10.5, 64 special settings in Windows, 59 Windows, 58 Driver accessing for Mac OS X, 15 accessing for Windows, 14 uninstalling, 17 Duplex unit automatic double-sided printing, 58 installing, 119 location, 184 part number, 188 specifications, 195 uninstalling, 120 E Edge guide, 183, 185 Enlarging pages, 76 Envelopes loading, 27 Mac OS X 10.3 or 10.4 printer settings, 50 Mac OS X 10.5 printer settings, 48 printable area, 190 printing, 46 Windows printer settings, 46 Epson paper, 21 technical support, 182 Error indicators, 158...
... 10.4, 70 Mac OS X 10.5, 64 special settings in Windows, 59 Windows, 58 Driver accessing for Mac OS X, 15 accessing for Windows, 14 uninstalling, 17 Duplex unit automatic double-sided printing, 58 installing, 119 location, 184 part number, 188 specifications, 195 uninstalling, 120 E Edge guide, 183, 185 Enlarging pages, 76 Envelopes loading, 27 Mac OS X 10.3 or 10.4 printer settings, 50 Mac OS X 10.5 printer settings, 48 printable area, 190 printing, 46 Windows printer settings, 46 Epson paper, 21 technical support, 182 Error indicators, 158...
User's Guide
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..., 186 H Head cleaning B-300, 142 B-500DN, 141 Mac OS X, 141 Windows, 140 Help, Epson, 182 Horizontal banding, 170 I Incorrect characters, 172 Ink cartridges checking status in Mac OS X, 125 checking status in Windows, 122 part number, 187 precautions, 126 purchasing, 126 replacing, 128 to 131 specifications, 191 Interface cables, 194 L Legal size paper support installing, 119 part number, 188 specifications, 195 Lights error indicators, 158 status and error, 114 Loading envelopes, 27 front paper cassette, 23 paper, 21, 22, 23, 25 rear sheet feeder, 25 M Mac OS X accessing printer settings, 15...
..., 186 H Head cleaning B-300, 142 B-500DN, 141 Mac OS X, 141 Windows, 140 Help, Epson, 182 Horizontal banding, 170 I Incorrect characters, 172 Ink cartridges checking status in Mac OS X, 125 checking status in Windows, 122 part number, 187 precautions, 126 purchasing, 126 replacing, 128 to 131 specifications, 191 Interface cables, 194 L Legal size paper support installing, 119 part number, 188 specifications, 195 Lights error indicators, 158 status and error, 114 Loading envelopes, 27 front paper cassette, 23 paper, 21, 22, 23, 25 rear sheet feeder, 25 M Mac OS X accessing printer settings, 15...
User's Guide
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...177 Paper jams, 165 Part number duplex unit, 188 ink cartridge, 187 legal size paper support, 188 maintenance box, 188 Posters assembling pages, 96 printing, 92 to 97 Printable area specifications, 190 Printer checking status, 160 cleaning, 144 front printer cover, 184, 185 operation check (B-300), 159 operation check (B-500DN), 158 rear printer cover, 185 rear printer cover (lower), 186 rear printer cover (upper), 186 transporting, 146 Printer settings accessing for Mac OS X, 15 accessing for Windows, 14 Print head aligning in Mac OS X, 143 aligning in Windows, 143 checking, 137, 139 cleaning...
...177 Paper jams, 165 Part number duplex unit, 188 ink cartridge, 187 legal size paper support, 188 maintenance box, 188 Posters assembling pages, 96 printing, 92 to 97 Printable area specifications, 190 Printer checking status, 160 cleaning, 144 front printer cover, 184, 185 operation check (B-300), 159 operation check (B-500DN), 158 rear printer cover, 185 rear printer cover (lower), 186 rear printer cover (upper), 186 transporting, 146 Printer settings accessing for Mac OS X, 15 accessing for Windows, 14 Print head aligning in Mac OS X, 143 aligning in Windows, 143 checking, 137, 139 cleaning...
Product Brochure
Page 1
..., high-yield ink cartridges - print about 3,000 pages (black) and 3,500 pages (color) before replacing cartridges2 • Reliable desktop performance - rear-sheet feeder accommodates envelopes, card stock, labels and more • Double-sided printing saves paper - volume, desktop color printing3 Product Name Product Code Epson B-300 business color ink jet printer C11CA03151 Standard-capacity ink cartridge Black T616100 Standard-capacity ink cartridge Cyan T616200 Standard-capacity ink cartridge Magenta T616300 Standard-capacity ink cartridge Yellow T616400 UPC 0 10343...
..., high-yield ink cartridges - print about 3,000 pages (black) and 3,500 pages (color) before replacing cartridges2 • Reliable desktop performance - rear-sheet feeder accommodates envelopes, card stock, labels and more • Double-sided printing saves paper - volume, desktop color printing3 Product Name Product Code Epson B-300 business color ink jet printer C11CA03151 Standard-capacity ink cartridge Black T616100 Standard-capacity ink cartridge Cyan T616200 Standard-capacity ink cartridge Magenta T616300 Standard-capacity ink cartridge Yellow T616400 UPC 0 10343...
Product Brochure
Page 2
... support U.S. Part of ink remains in the cartridges after first page, based on black and color text patterns on plain paper, in print mode indicated. Epson America, Inc. 3840 Kilroy Airport Way, Long Beach, CA 90806 Epson Canada, Ltd. 3771 Victoria Park Avenue, Toronto, Ontario M1W 3Z5 www.epson.com Epson and MicroPiezo are used for reasons including images printed, print settings, temperature and humidity. DURABrite is a registered trademark and Epson Connection...
... support U.S. Part of ink remains in the cartridges after first page, based on black and color text patterns on plain paper, in print mode indicated. Epson America, Inc. 3840 Kilroy Airport Way, Long Beach, CA 90806 Epson Canada, Ltd. 3771 Victoria Park Avenue, Toronto, Ontario M1W 3Z5 www.epson.com Epson and MicroPiezo are used for reasons including images printed, print settings, temperature and humidity. DURABrite is a registered trademark and Epson Connection...
