Printer Guide
Page 7
Contents | 7 4 Maintaining and Transporting the Printer 93 Checking Printer Status and Part Life 94 Printing Status Information 94 Viewing Status Information 95 Checking and Cleaning the Print Head 96 Running a Power Cleaning Cycle 98 Aligning the Print Head 99 Replacing Ink Cartridges 100 Performing Additional Maintenance Tasks 105 Changing the Date and Time 105 Using the Maintenance...
Contents | 7 4 Maintaining and Transporting the Printer 93 Checking Printer Status and Part Life 94 Printing Status Information 94 Viewing Status Information 95 Checking and Cleaning the Print Head 96 Running a Power Cleaning Cycle 98 Aligning the Print Head 99 Replacing Ink Cartridges 100 Performing Additional Maintenance Tasks 105 Changing the Date and Time 105 Using the Maintenance...
Printer Guide
Page 14
... total ampere rating of the devices plugged into the wall outlet does not exceed the wall outlet's ampere rating. • Turn off and unplug the printer before cleaning. It will not operate properly if it is safely capped. • Do not store paper or other risks. Do not spill liquid on the... or insert objects through the slots. • Use only the type of cordless telephones. • Place the printer on top of all servicing in those covers that the print head is tilted or at an angle. • If you press this button, POWER OFF appears on the label. • Connect all ...
... total ampere rating of the devices plugged into the wall outlet does not exceed the wall outlet's ampere rating. • Turn off and unplug the printer before cleaning. It will not operate properly if it is safely capped. • Do not store paper or other risks. Do not spill liquid on the... or insert objects through the slots. • Use only the type of cordless telephones. • Place the printer on top of all servicing in those covers that the print head is tilted or at an angle. • If you press this button, POWER OFF appears on the label. • Connect all ...
Printer Guide
Page 70
...the number of copies to be printed. • Click to check your printer and configure error messages and other features of ink in the EPSON Monitor IV dialog box, select Start print queue from the Printer menu to release the queue and resume printing. The progress bar tracks the... Printer Status The Status Monitor utility lets you see the utility menu: Click to check ink levels: 1. Follow these steps to open the Status Monitor utility 2. You can also do the following buttons: • Click to cancel. • Click to restart. • Click to start the print head cleaning ...
...the number of copies to be printed. • Click to check your printer and configure error messages and other features of ink in the EPSON Monitor IV dialog box, select Start print queue from the Printer menu to release the queue and resume printing. The progress bar tracks the... Printer Status The Status Monitor utility lets you see the utility menu: Click to check ink levels: 1. Follow these steps to open the Status Monitor utility 2. You can also do the following buttons: • Click to cancel. • Click to restart. • Click to start the print head cleaning ...
Printer Guide
Page 93
...cleaning the print head • Aligning the print head • Replacing ink cartridges • Performing additional maintenance tasks • Replacing the paper cutter blade • Replacing the maintenance tank • Cleaning the printer • Transporting or storing the printer • Uninstalling and reinstalling printer... that came with your printer. 93 For more information, see the electronic Reference Guide included on the printer to keep working its best. 93 Chapter 4: Maintaining and Transporting the Printer The EPSON Stylus Pro 4000 requires very little maintenance to...
...cleaning the print head • Aligning the print head • Replacing ink cartridges • Performing additional maintenance tasks • Replacing the paper cutter blade • Replacing the maintenance tank • Cleaning the printer • Transporting or storing the printer • Uninstalling and reinstalling printer... that came with your printer. 93 For more information, see the electronic Reference Guide included on the printer to keep working its best. 93 Chapter 4: Maintaining and Transporting the Printer The EPSON Stylus Pro 4000 requires very little maintenance to...
Printer Guide
Page 96
.... Checking and Cleaning the Print Head If your printer utility software. The status of the ink and printer parts is loaded in the paper tray. 2. Do one of the carriage motor, paper feed motor, print head, and cleaning unit. You can also use the printer's menus to access the printer utilities: • Mac OS X: Open the EPSON Printer Utility in...
.... Checking and Cleaning the Print Head If your printer utility software. The status of the ink and printer parts is loaded in the paper tray. 2. Do one of the carriage motor, paper feed motor, print head, and cleaning unit. You can also use the printer's menus to access the printer utilities: • Mac OS X: Open the EPSON Printer Utility in...
Printer Guide
Page 98
...quantity of ink, so it overnight, then clean the print head again the following morning with regular cleaning cycles. If you see MAINTENANCE, then press Menu . 5. Make sure the printer is ready and the red B ink light on the printer's LCD panel is recommended only as described on... LCD panel to start the power cleaning. 6. Press the Menu button. 4. Running a Power Cleaning Cycle You can reinsert the old cartridge. 1. After cleaning, you see no improvement, contact EPSON for assistance. 4-98 Press the button until you still see PWR CLEANING, then press Menu . Follow the...
...quantity of ink, so it overnight, then clean the print head again the following morning with regular cleaning cycles. If you see MAINTENANCE, then press Menu . 5. Make sure the printer is ready and the red B ink light on the printer's LCD panel is recommended only as described on... LCD panel to start the power cleaning. 6. Press the Menu button. 4. Running a Power Cleaning Cycle You can reinsert the old cartridge. 1. After cleaning, you see no improvement, contact EPSON for assistance. 4-98 Press the button until you still see PWR CLEANING, then press Menu . Follow the...
Printer Guide
Page 107
... 5. Press the button until you may need to slide the carriage by hand, or you see CUTTER REPL. 3. See page 32 for your printer from EPSON (part number C12C815291). You can check the status of media that your cutter by printing the status check sheet or viewing its status on , ...then follow these steps to display EXEC. 4. The print head moves to cut cleanly, the cutter blade may damage the printer. OPEN TOP COVER is on the...
... 5. Press the button until you may need to slide the carriage by hand, or you see CUTTER REPL. 3. See page 32 for your printer from EPSON (part number C12C815291). You can check the status of media that your cutter by printing the status check sheet or viewing its status on , ...then follow these steps to display EXEC. 4. The print head moves to cut cleanly, the cutter blade may damage the printer. OPEN TOP COVER is on the...
Printer Guide
Page 109
... referral. When the tank is completely full, the printer stops working and MNT TK FULL appears on the side pin while turning the latch to the home position. Maintenance tank indicator (showing a new tank) Replacement tanks are available from EPSON at (800) 873-7766, or by printing a...and automatic print head cleaning. You can check how much space remains in the maintenance tank by viewing its status using the SelecType menu (see page 95) or by visiting the EPSON Store at www.epsonstore.com (U.S. In Canada, please call (800) 463-7766 for your printer from EPSON (part number ...
... referral. When the tank is completely full, the printer stops working and MNT TK FULL appears on the side pin while turning the latch to the home position. Maintenance tank indicator (showing a new tank) Replacement tanks are available from EPSON at (800) 873-7766, or by printing a...and automatic print head cleaning. You can check how much space remains in the maintenance tank by viewing its status using the SelecType menu (see page 95) or by visiting the EPSON Store at www.epsonstore.com (U.S. In Canada, please call (800) 463-7766 for your printer from EPSON (part number ...
Printer Guide
Page 113
...turning off a power strip. Double-click Install Printer Driver and Utilities. 4. If you need to ship the printer, you do not have these items, contact EPSON to start printing after moving it up the printer, select Y to request them. Transport the printer in the appropriate section below. Caution: Make... program to open it to lock the print head, and ink will not be clogged-especially if the printer hasn't been turned on page 98. If you are transporting the printer in mind that the first time you start the power cleaning process, as described on a flat, stable surface...
...turning off a power strip. Double-click Install Printer Driver and Utilities. 4. If you need to ship the printer, you do not have these items, contact EPSON to start printing after moving it up the printer, select Y to request them. Transport the printer in the appropriate section below. Caution: Make... program to open it to lock the print head, and ink will not be clogged-especially if the printer hasn't been turned on page 98. If you are transporting the printer in mind that the first time you start the power cleaning process, as described on a flat, stable surface...
Printer Guide
Page 118
... paper. See the documentation that came with the card. See page 127 for 3 seconds. Printer could not feed Remove the print. Paper light on Paper light on Paper light on Explanation Response Head cleaning did not Run the head cleaning utility again. Install ink cartridges (page 100) or lower the ink lever. Ink cartridge(s) not... OUT REAR COVER OPEN RELOAD PAPER RELOAD PAPER INSERT DEEPLY REMOVE PAPER Light - - Load paper. Reload paper, making sure the edges are still clogged, contact EPSON. Turn off the printer and remove the card.
... paper. See the documentation that came with the card. See page 127 for 3 seconds. Printer could not feed Remove the print. Paper light on Paper light on Paper light on Explanation Response Head cleaning did not Run the head cleaning utility again. Install ink cartridges (page 100) or lower the ink lever. Ink cartridge(s) not... OUT REAR COVER OPEN RELOAD PAPER RELOAD PAPER INSERT DEEPLY REMOVE PAPER Light - - Load paper. Reload paper, making sure the edges are still clogged, contact EPSON. Turn off the printer and remove the card.
Printer Guide
Page 120
...and non-EPSON media, see Chapter 3 (Macintosh) or 4 (Windows). 120 | Solving Problems Problem Your print has horizontal banding. Try adjusting your print options are low on page 100. ◗ Run a nozzle check and cleaning cycle. See page 96 for instructions. ◗ Align the print head from the printer's control ...out banding. Improving Print Quality You can often improve print quality by doing the following: • Run a nozzle check and cleaning cycle. See page 96 for Windows). If none of these settings: ◗ Make sure the Paper Thickness setting is face down in ...
...and non-EPSON media, see Chapter 3 (Macintosh) or 4 (Windows). 120 | Solving Problems Problem Your print has horizontal banding. Try adjusting your print options are low on page 100. ◗ Run a nozzle check and cleaning cycle. See page 96 for instructions. ◗ Align the print head from the printer's control ...out banding. Improving Print Quality You can often improve print quality by doing the following: • Run a nozzle check and cleaning cycle. See page 96 for Windows). If none of these settings: ◗ Make sure the Paper Thickness setting is face down in ...
Product Information Guide
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...selected. OPTION I/F - levers down to printer. Make sure the maintenance tank is full. If the nozzles are nearly empty (printing continues). Paper has jammed in the manual feed slot. Remove the jammed paper. 4/04 Epson Stylus Pro 4000 - 5 Make sure you installed the...cartridge. Run the head cleaning utility again. Epson Stylus Pro 4000 Error Messages When a problem occurs, a message appears on the display and the lights on the control panel come on PAPER JAM Paper light flashing Explanation Response Paper source setting in printer software is different from...
...selected. OPTION I/F - levers down to printer. Make sure the maintenance tank is full. If the nozzles are nearly empty (printing continues). Paper has jammed in the manual feed slot. Remove the jammed paper. 4/04 Epson Stylus Pro 4000 - 5 Make sure you installed the...cartridge. Run the head cleaning utility again. Epson Stylus Pro 4000 Error Messages When a problem occurs, a message appears on the display and the lights on the control panel come on PAPER JAM Paper light flashing Explanation Response Paper source setting in printer software is different from...
Product Information Guide
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...WRONG PAPER SIZE Paper light flashing Loaded paper does not match the image size. Epson Stylus Pro 4000 4/04 Reload paper if necessary. Paper slipped and fed into the printer. If you print. All lights flashing SET INK CRTG - If the message appears... Insert the sheet further into the printer at an angle. You tried to the secured position. Load the correct size paper if necessary. 6 - Epson Stylus Pro 4000 Message/ Light PAPER NOT CUT Light Paper light flashing Explanation Response Roll paper was present. Head cleaning automatically starts.
...WRONG PAPER SIZE Paper light flashing Loaded paper does not match the image size. Epson Stylus Pro 4000 4/04 Reload paper if necessary. Paper slipped and fed into the printer. If you print. All lights flashing SET INK CRTG - If the message appears... Insert the sheet further into the printer at an angle. You tried to the secured position. Load the correct size paper if necessary. 6 - Epson Stylus Pro 4000 Message/ Light PAPER NOT CUT Light Paper light flashing Explanation Response Roll paper was present. Head cleaning automatically starts.
Product Support Bulletin
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... as: Model and the Release Date. Printer Service Utility 2 allows you to the Epson Stylus Pro 4000. Instructions for Epson and 3rd party media and up -graded with Windows, Mac OS 9 and OS X EPSON Professional Graphics Group PSB.2004.05.001D Page 2 of your printer by performing: print head alignments, printer adjustments, and power head cleanings, create custom paper configurations for using...
... as: Model and the Release Date. Printer Service Utility 2 allows you to the Epson Stylus Pro 4000. Instructions for Epson and 3rd party media and up -graded with Windows, Mac OS 9 and OS X EPSON Professional Graphics Group PSB.2004.05.001D Page 2 of your printer by performing: print head alignments, printer adjustments, and power head cleanings, create custom paper configurations for using...
Product Support Bulletin
Page 15
... paper is reduced. • Nozzle loss caused by a print head cleaning is improved by a change to the print head cleaning process. • When the printer is idle the fan on the main board is turned off making the printer quieter. • Tracing paper media support improved. • Corrects... in the paper eject system. Epson firmware up -grade? What enhancements are eliminated when performing border less printing. • The print head cleaning operation was modified to correct issues related to nozzle loss, air bubbles on the cap assembly, and cross color contamination. • Yellow now...
... paper is reduced. • Nozzle loss caused by a print head cleaning is improved by a change to the print head cleaning process. • When the printer is idle the fan on the main board is turned off making the printer quieter. • Tracing paper media support improved. • Corrects... in the paper eject system. Epson firmware up -grade? What enhancements are eliminated when performing border less printing. • The print head cleaning operation was modified to correct issues related to nozzle loss, air bubbles on the cap assembly, and cross color contamination. • Yellow now...
Service Manual
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EPSON Stylus Pro 4000 Revision B 1.4.1.2 Switch Table 1-17. Pause Pause / Switch Print Paper feed operation by backside manual insertion within 3 sec. Reset Appear from panel setting Maintenance mode1 Menu / Cleaning [>/↵] Printing Printer status menu shift Except above *3 Panel setting mode shift/decision Paper thickness detection less than 0.8mm All heads cleaning *2 Paper...
EPSON Stylus Pro 4000 Revision B 1.4.1.2 Switch Table 1-17. Pause Pause / Switch Print Paper feed operation by backside manual insertion within 3 sec. Reset Appear from panel setting Maintenance mode1 Menu / Cleaning [>/↵] Printing Printer status menu shift Except above *3 Panel setting mode shift/decision Paper thickness detection less than 0.8mm All heads cleaning *2 Paper...
Service Manual
Page 83
Cutter solenoid Pump Motor Pump motor Cut Adj. RearAD Rear AD adjustment --- --- Clean Head Clean head --- --- Clean Counter * Counter clear --- --- Std. KK0 Cleaning KK0 --- --- Operating Panel Revision B 3rd hierarchy Panel Display Item --- --- --- --- --- --- --- --- --- ...Cleaning KK2 --- --- Init. Fill Initial charge --- --- PG Adj PG adjustment --- --- Check Skew Confirm paper skew --- --- KK1 Cleaning KK1 --- --- EPSON Stylus Pro 4000 Top Menu Panel Display Item TEST Test Adjustment Adjustment Cleaning Cleaning...
Cutter solenoid Pump Motor Pump motor Cut Adj. RearAD Rear AD adjustment --- --- Clean Head Clean head --- --- Clean Counter * Counter clear --- --- Std. KK0 Cleaning KK0 --- --- Operating Panel Revision B 3rd hierarchy Panel Display Item --- --- --- --- --- --- --- --- --- ...Cleaning KK2 --- --- Init. Fill Initial charge --- --- PG Adj PG adjustment --- --- Check Skew Confirm paper skew --- --- KK1 Cleaning KK1 --- --- EPSON Stylus Pro 4000 Top Menu Panel Display Item TEST Test Adjustment Adjustment Cleaning Cleaning...
Service Manual
Page 192
...the items listed above, replace the following particulars. Execute head cleaning or initial ink charge. 1. EPSON Stylus Pro 4000 Revision B 3.3 Troubleshooting Based on Your Printout This section describes conceivable print quality problems that may occur with this printer and the troubleshooting points for a long period. Therefore, check the... amount of ink will be generated by one of the following points. If trouble occurs in all the ink colors. • Are the Print Head and Cap Unit sealed during Ink Charge? • If the Cap Unit / Pump Tubes have come off. •...
...the items listed above, replace the following particulars. Execute head cleaning or initial ink charge. 1. EPSON Stylus Pro 4000 Revision B 3.3 Troubleshooting Based on Your Printout This section describes conceivable print quality problems that may occur with this printer and the troubleshooting points for a long period. Therefore, check the... amount of ink will be generated by one of the following points. If trouble occurs in all the ink colors. • Are the Print Head and Cap Unit sealed during Ink Charge? • If the Cap Unit / Pump Tubes have come off. •...
Service Manual
Page 194
... onto platen surface. 3. color model) (p409)) Troubleshooting Troubleshooting Based on your printout, check the following method "Cleaning" (p398) of adjustment program. "Power Cleaning" (p69) in parallel ...the panel setting menu. If there is ink adhering, it is not found , perform the head cleaning or initial ink charge by following points: 1. Adjustment If dot missing is abnormal. .... "Initial Ink Charge" (p398) of adjustment program. 2. EPSON Stylus Pro 4000 Revision B SMUDGED OR MARRED PRINTOUT (REVERSE SIDE) If smudging or marring of the paper back...
... onto platen surface. 3. color model) (p409)) Troubleshooting Troubleshooting Based on your printout, check the following method "Cleaning" (p398) of adjustment program. "Power Cleaning" (p69) in parallel ...the panel setting menu. If there is ink adhering, it is not found , perform the head cleaning or initial ink charge by following points: 1. Adjustment If dot missing is abnormal. .... "Initial Ink Charge" (p398) of adjustment program. 2. EPSON Stylus Pro 4000 Revision B SMUDGED OR MARRED PRINTOUT (REVERSE SIDE) If smudging or marring of the paper back...
Service Manual
Page 397
..."Set Lever (L/R)", and lower the ink levers. 7. Click [Finish] on both sides to "Set Cleaning I /C" when the head cleaning is finished. Click the [Run] tab. 4. Press "Menu(>)" to start the head cleaning. The ink discharge begins at this time. 8. Press "Menu(>)" to "Dischg. Washfluid". 14. Revision... 397 Turn the printer power on both sides to remove all the ink cartridges. 6. Confirm that the "Please Remove Ink" message is finished. Press "Menu(>)" to "Dischg. EPSON Stylus Pro 4000 5.3.18 Ink Discharge Before removing the Damper (Valve Assy., Head), discharge the ink...
..."Set Lever (L/R)", and lower the ink levers. 7. Click [Finish] on both sides to "Set Cleaning I /C" when the head cleaning is finished. Click the [Run] tab. 4. Press "Menu(>)" to start the head cleaning. The ink discharge begins at this time. 8. Press "Menu(>)" to "Dischg. Washfluid". 14. Revision... 397 Turn the printer power on both sides to remove all the ink cartridges. 6. Confirm that the "Please Remove Ink" message is finished. Press "Menu(>)" to "Dischg. EPSON Stylus Pro 4000 5.3.18 Ink Discharge Before removing the Damper (Valve Assy., Head), discharge the ink...