Owner's Manual
Page 5
... screen is difficult to read 48 3 Troubleshooting Tools 49 Diagnostic Lights 49 Dell Diagnostics 52 Dell Diagnostics Main Menu 52 Drivers 53 What Is a Driver 53 Identifying Drivers 53 Reinstalling Drivers 54 Resolving Software and Hardware Incompatibilities 55 Restoring Your Operating System 55 ...Using Microsoft Windows XP System Restore 56 Using Dell PC Restore 57 Using the Operating System CD 59 4 Removing...
... screen is difficult to read 48 3 Troubleshooting Tools 49 Diagnostic Lights 49 Dell Diagnostics 52 Dell Diagnostics Main Menu 52 Drivers 53 What Is a Driver 53 Identifying Drivers 53 Reinstalling Drivers 54 Resolving Software and Hardware Incompatibilities 55 Restoring Your Operating System 55 ...Using Microsoft Windows XP System Restore 56 Using Dell PC Restore 57 Using the Operating System CD 59 4 Removing...
Owner's Manual
Page 10
...the hard drive, and the operating system • Customer Care - Upgrade information for Dell™ 3.5-inch USB floppy drives, optical drives, and USB devices. If you reinstall the To download Desktop System Software: operating system for correct operation of your computer, ...you should also reinstall the DSS utility. DSS is necessary for your Dell computer. Contact information, service call status and support history, service contract, online discussions with technical support •...
...the hard drive, and the operating system • Customer Care - Upgrade information for Dell™ 3.5-inch USB floppy drives, optical drives, and USB devices. If you reinstall the To download Desktop System Software: operating system for correct operation of your computer, ...you should also reinstall the DSS utility. DSS is necessary for your Dell computer. Contact information, service call status and support history, service contract, online discussions with technical support •...
Owner's Manual
Page 37
... disk into the drive and try again. N O N - In some cases, you might have an ultra small form-factor computer, contact Dell (see "Contacting Dell" on page 122). CHECK THE KEYBOARD CABLE - • Ensure that the keyboard cable is missing an essential file. O P E R A...E S O M E P R O G R A M S A N D T R Y A G A I A - T H E D E V I C E I /O panel and to use . To remove and then reinstall the program: 1 Click the Start button, click Control Panel, and then click Add or Remove Programs. 2 Select the program you want to the computer. N O T E N O U G H M E M O R Y O R ...
... disk into the drive and try again. N O N - In some cases, you might have an ultra small form-factor computer, contact Dell (see "Contacting Dell" on page 122). CHECK THE KEYBOARD CABLE - • Ensure that the keyboard cable is missing an essential file. O P E R A...E S O M E P R O G R A M S A N D T R Y A G A I A - T H E D E V I C E I /O panel and to use . To remove and then reinstall the program: 1 Click the Start button, click Control Panel, and then click Add or Remove Programs. 2 Select the program you want to the computer. N O T E N O U G H M E M O R Y O R ...
Owner's Manual
Page 39
.... Then restart your computer. • Ensure that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. The Program Compatibility Wizard configures a program so it runs in its documentation or on the screen. A solid blue screen appears TU ... 39 C H E C K T H E S O F T W A R E D O C U M E N T A T I O N - If necessary, uninstall and then reinstall the program. See the software documentation for information. • Ensure that the program is compatible with the operating system installed on your keyboard or moving...
.... Then restart your computer. • Ensure that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. The Program Compatibility Wizard configures a program so it runs in its documentation or on the screen. A solid blue screen appears TU ... 39 C H E C K T H E S O F T W A R E D O C U M E N T A T I O N - If necessary, uninstall and then reinstall the program. See the software documentation for information. • Ensure that the program is compatible with the operating system installed on your keyboard or moving...
Owner's Manual
Page 42
E N S U R E T H A T T H E U S B P O R T S A R E E N A B L E D I G H T S O N T H E B A C K O F T H E C O M P U T E R - See "Reinstalling Drivers" on page 55. See "Resolving Software and Hardware Incompatibilities" on page 54. If the link integrity light is firmly inserted into both the network ...
E N S U R E T H A T T H E U S B P O R T S A R E E N A B L E D I G H T S O N T H E B A C K O F T H E C O M P U T E R - See "Reinstalling Drivers" on page 55. See "Resolving Software and Hardware Incompatibilities" on page 54. If the link integrity light is firmly inserted into both the network ...
Owner's Manual
Page 43
...Hardware Incompatibilities" on page 49. Power Problems CAUTION: Before you begin any cards (see "Cards" on page 70). • Remove and then reinstall the graphics card, if applicable (see "PCI Express Cards" on properly. • Ensure that the electrical outlet is functioning. Also bypass power ...to the system board (see "System Board Components" on page 65). • Remove and then reinstall the memory modules (see "System Board Components" on page 68). • Remove and then reinstall any of the computer and the electrical outlet. • If the computer is plugged into a...
...Hardware Incompatibilities" on page 49. Power Problems CAUTION: Before you begin any cards (see "Cards" on page 70). • Remove and then reinstall the graphics card, if applicable (see "PCI Express Cards" on properly. • Ensure that the electrical outlet is functioning. Also bypass power ...to the system board (see "System Board Components" on page 65). • Remove and then reinstall the memory modules (see "System Board Components" on page 68). • Remove and then reinstall any of the computer and the electrical outlet. • If the computer is plugged into a...
Owner's Manual
Page 46
... been listening to MP3 songs, ensure that you purchased a sound card, ensure that the speakers are connected to the card. If your screen. D I V E R - R E I N S T A L L T H E S O U N D D R I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R - See "Manually Reinstalling Drivers" on page 111. E N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T U R N E D O N - Turn off . Ensure that the sound is automatically disabled when headphones are connected as a lamp...
... been listening to MP3 songs, ensure that you purchased a sound card, ensure that the speakers are connected to the card. If your screen. D I V E R - R E I N S T A L L T H E S O U N D D R I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R - See "Manually Reinstalling Drivers" on page 111. E N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T U R N E D O N - Turn off . Ensure that the sound is automatically disabled when headphones are connected as a lamp...
Owner's Manual
Page 49
Continue until you have two or more memory modules installed, remove the modules, reinstall one module (see "Contacting Dell" on page 122). Light Pattern Problem Description Suggested Resolution The computer is in the Product Information Guide. page 122). Memory...the same type into a working electrical condition, or a possible pre-BIOS outlet and press the power button. If the computer starts normally, reinstall an additional module. failure has occurred. Troubleshooting Tools Diagnostic Lights CAUTION: Before you begin any of the procedures in this section, follow the...
Continue until you have two or more memory modules installed, remove the modules, reinstall one module (see "Contacting Dell" on page 122). Light Pattern Problem Description Suggested Resolution The computer is in the Product Information Guide. page 122). Memory...the same type into a working electrical condition, or a possible pre-BIOS outlet and press the power button. If the computer starts normally, reinstall an additional module. failure has occurred. Troubleshooting Tools Diagnostic Lights CAUTION: Before you begin any of the procedures in this section, follow the...
Owner's Manual
Page 50
... 68). • If the problem persists, contact Dell (see "Contacting Dell" on page 122). • Ensure that no special memory module/memory connector placement requirements exist (see "Memory Installation Guidelines" on page 66). • Verify that the memory modules that you are installing are detected. Reinstall all USB devices, check cable connections, and...
... 68). • If the problem persists, contact Dell (see "Contacting Dell" on page 122). • Ensure that no special memory module/memory connector placement requirements exist (see "Memory Installation Guidelines" on page 66). • Verify that the memory modules that you are installing are detected. Reinstall all USB devices, check cable connections, and...
Owner's Manual
Page 53
... that use the device. You may need to install drivers if you: • Upgrade your operating system • Reinstall your operating system • Connect or install a new device Identifying Drivers If you experience a problem with any error conditions encountered. The... problem description. All devices require a driver program. Drivers What Is a Driver? The device list may indicate requirements for the selected device. Dell ships your computer. Displays your hardware configuration for running the test. 3 If you run a test from system setup, memory, and various internal...
... that use the device. You may need to install drivers if you: • Upgrade your operating system • Reinstall your operating system • Connect or install a new device Identifying Drivers If you experience a problem with any error conditions encountered. The... problem description. All devices require a driver program. Drivers What Is a Driver? The device list may indicate requirements for the selected device. Dell ships your computer. Displays your hardware configuration for running the test. 3 If you run a test from system setup, memory, and various internal...
Owner's Manual
Page 54
...work correctly. If an exclamation point is next to the device name, you install or update a driver, use System Restore to reinstall the driver or install a new driver. If you install drivers obtained from other sources, your computer after you may need to ...4 In the System Properties window, click the Hardware tab. 5 Click Device Manager. 6 Right-click the device for Dell™ computers. Reinstalling Drivers NOTICE: The Dell Support website at support.dell.com provides approved drivers for which the new driver was installed and click Properties. 7 Click the Drivers tab. 8 Click...
...work correctly. If an exclamation point is next to the device name, you install or update a driver, use System Restore to reinstall the driver or install a new driver. If you install drivers obtained from other sources, your computer after you may need to ...4 In the System Properties window, click the Hardware tab. 5 Click Device Manager. 6 Right-click the device for Dell™ computers. Reinstalling Drivers NOTICE: The Dell Support website at support.dell.com provides approved drivers for which the new driver was installed and click Properties. 7 Click the Drivers tab. 8 Click...
Owner's Manual
Page 57
Enabling System Restore If you received your computer-including data files-are permanently deleted from the hard drive. Any programs or files added since you reinstall Windows XP with less than 200 MB of the screen. 2 Immediately upon seeing the blue bar, press . If possible, back up the data... after you undo the last system restore, save and close all data before using PC Restore. NOTICE: If you purchased the computer. Use Dell PC Restore by Symantec only as the last method to complete. The restore process takes approximately 6-10 minutes to restore your operating system. To...
Enabling System Restore If you received your computer-including data files-are permanently deleted from the hard drive. Any programs or files added since you reinstall Windows XP with less than 200 MB of the screen. 2 Immediately upon seeing the blue bar, press . If possible, back up the data... after you undo the last system restore, save and close all data before using PC Restore. NOTICE: If you purchased the computer. Use Dell PC Restore by Symantec only as the last method to complete. The restore process takes approximately 6-10 minutes to restore your operating system. To...
Owner's Manual
Page 59
... state it was in before you need the following items: • Dell™ Operating System CD • Dell ResourceCD NOTE: The ResourceCD contains drivers that were installed during assembly of the Windows XP operating system to do not reinstall Windows XP unless a Dell technical support representative instructs you to correct a problem with your system.
... state it was in before you need the following items: • Dell™ Operating System CD • Dell ResourceCD NOTE: The ResourceCD contains drivers that were installed during assembly of the Windows XP operating system to do not reinstall Windows XP unless a Dell technical support representative instructs you to correct a problem with your system.
Owner's Manual
Page 78
... seated card 6 bracket caught outside of slot 10 If you replaced a card that was already installed in the computer and you removed the retention mechanism, reinstall the retention mechanism: Before replacing the card retention mechanism, ensure that: • The tops of the card or filler bracket fits around the alignment guide...
... seated card 6 bracket caught outside of slot 10 If you replaced a card that was already installed in the computer and you removed the retention mechanism, reinstall the retention mechanism: Before replacing the card retention mechanism, ensure that: • The tops of the card or filler bracket fits around the alignment guide...
Owner's Manual
Page 93
... releasing the drive latch release, slide the floppy drive out through the front of the floppy drive. NOTE: If you are not replacing the drive, reinstall the drive panel insert (see "Replacing the Drive-Panel Insert" on page 83). 6 Replace the computer cover (see "Replacing the Computer Cover" on page 105...
... releasing the drive latch release, slide the floppy drive out through the front of the floppy drive. NOTE: If you are not replacing the drive, reinstall the drive panel insert (see "Replacing the Drive-Panel Insert" on page 83). 6 Replace the computer cover (see "Replacing the Computer Cover" on page 105...
Owner's Manual
Page 97
... the drive latch release, slide the Media Card Reader out through the front of the computer. 5 If you are not replacing the Media Card Reader, reinstall the drive panel insert, as needed (see "Replacing the Drive-Panel Insert" on page 83). 6 Replace the drive panel (see "Replacing the Drive Panel" on...
... the drive latch release, slide the Media Card Reader out through the front of the computer. 5 If you are not replacing the Media Card Reader, reinstall the drive panel insert, as needed (see "Replacing the Drive-Panel Insert" on page 83). 6 Replace the drive panel (see "Replacing the Drive Panel" on...
Owner's Manual
Page 157
See system board mouse problems, 41 N network Network Setup Wizard, 26 problems, 42 setting up, 25 Network Setup Wizard, 26 O operating system reinstalling Windows XP, 56 P password clearing, 118 jumper, 118 PC Restore, 57 PCI cards installing, 71 removing, 75 PCI Express cards installing, 76 removing, 80... up, 15 USB, 15 problems battery, 33 blue screen, 39 CD drive, 34 CD-RW drive, 35 computer crashes, 38-39 computer stops responding, 38 Dell Diagnostics, 52 problems (continued) diagnostic lights, 49 drives, 34 DVD drive, 34 e-mail, 35 error messages, 36 general, 38 hard drive, 35 Internet, ...
See system board mouse problems, 41 N network Network Setup Wizard, 26 problems, 42 setting up, 25 Network Setup Wizard, 26 O operating system reinstalling Windows XP, 56 P password clearing, 118 jumper, 118 PC Restore, 57 PCI cards installing, 71 removing, 75 PCI Express cards installing, 76 removing, 80... up, 15 USB, 15 problems battery, 33 blue screen, 39 CD drive, 34 CD-RW drive, 35 computer crashes, 38-39 computer stops responding, 38 Dell Diagnostics, 52 problems (continued) diagnostic lights, 49 drives, 34 DVD drive, 34 e-mail, 35 error messages, 36 general, 38 hard drive, 35 Internet, ...
Owner's Manual
Page 158
... bus, 108 memory, 107 specifications (continued) physical, 110 power, 110 processor, 107 technical, 107 video, 107 standby mode, 26 support contacting Dell, 122 policy, 120 support website, 10 system board, 65 System Restore, 55-56 system setup about, 111 entering, 111 options, 112 T technical... Settings Transfer Wizard, 29 Hardware Troubleshooter, 55 Help and Support Center, 10 Network Setup Wizard, 26 Program Compatibility Wizard, 39 reinstalling, 56 scanner, 45 System Restore, 55-56 wizards Files and Settings Transfer Wizard, 29 Network Setup Wizard, 26 Program Compatibility Wizard, ...
... bus, 108 memory, 107 specifications (continued) physical, 110 power, 110 processor, 107 technical, 107 video, 107 standby mode, 26 support contacting Dell, 122 policy, 120 support website, 10 system board, 65 System Restore, 55-56 system setup about, 111 entering, 111 options, 112 T technical... Settings Transfer Wizard, 29 Hardware Troubleshooter, 55 Help and Support Center, 10 Network Setup Wizard, 26 Program Compatibility Wizard, 39 reinstalling, 56 scanner, 45 System Restore, 55-56 wizards Files and Settings Transfer Wizard, 29 Network Setup Wizard, 26 Program Compatibility Wizard, ...
