Owner's Manual
Page 10
...; Service Tag and Express Service Code • Microsoft Windows License Label Find It Here Service Tag and Microsoft® Windows® License These labels are located on my computer configuration, product specifications, and white papers • Downloads - Upgrade information for your region to support.dell.com and click Downloads. 2 Enter your Service Tag or product model. 3 In the Download Category drop-down menu, click All. 4 Select the operating system and operating...
...; Service Tag and Express Service Code • Microsoft Windows License Label Find It Here Service Tag and Microsoft® Windows® License These labels are located on my computer configuration, product specifications, and white papers • Downloads - Upgrade information for your region to support.dell.com and click Downloads. 2 Enter your Service Tag or product model. 3 In the Download Category drop-down menu, click All. 4 Select the operating system and operating...
Owner's Manual
Page 18
... mark icon in Screen resolution to change the setting to 800 by country. If you have copyright protection and cannot be copied using too much memory and preventing DVD playback, adjust the display properties: 1 Click the Start button and click Control Panel. 2 Under Pick a category, click Appearance and Themes. 3 Under Pick a task..., click Change the screen resolution. 4 In the Display Properties window, click and drag...
... mark icon in Screen resolution to change the setting to 800 by country. If you have copyright protection and cannot be copied using too much memory and preventing DVD playback, adjust the display properties: 1 Click the Start button and click Control Panel. 2 Under Pick a category, click Appearance and Themes. 3 Under Pick a task..., click Change the screen resolution. 4 In the Display Properties window, click and drag...
Owner's Manual
Page 35
TE S T T H E M O U S E - CHECK THE MOUSE SETTINGS - 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2 Click Mouse. 3 Try adjusting the settings. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - Mouse Problems CAUTION: Before you are following the memory installation guidelines (see page 64). • Your computer supports DDR2 memory. See "Reinstalling Drivers" on page 49. See "Resolving Software and Hardware Incompatibilities" on page 48. For more information about the type of the procedures...
TE S T T H E M O U S E - CHECK THE MOUSE SETTINGS - 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2 Click Mouse. 3 Try adjusting the settings. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - Mouse Problems CAUTION: Before you are following the memory installation guidelines (see page 64). • Your computer supports DDR2 memory. See "Reinstalling Drivers" on page 49. See "Resolving Software and Hardware Incompatibilities" on page 48. For more information about the type of the procedures...
Owner's Manual
Page 37
... need technical assistance for setup and troubleshooting information. A device might exist. • Ensure that the main power cable and front panel cable are : • Power, keyboard, and mouse extension cables • Too many devices on a power strip • Multiple power strips connected to verify that the computer turns on the back of the procedures in this section, follow the safety instructions located in the Product Information Guide. C H E C K T H E P R I N T E R D O C U M E N T A T I O N - The computer is either turned...
... need technical assistance for setup and troubleshooting information. A device might exist. • Ensure that the main power cable and front panel cable are : • Power, keyboard, and mouse extension cables • Too many devices on a power strip • Multiple power strips connected to verify that the computer turns on the back of the procedures in this section, follow the safety instructions located in the Product Information Guide. C H E C K T H E P R I N T E R D O C U M E N T A T I O N - The computer is either turned...
Owner's Manual
Page 43
... safety instructions located in a normal "off" condition or Plug the computer into your computer (see page 64). • If the problem persists, contact Dell (see page 102). Contact Dell (see "Power Problems" on the front panel to the operating system. When the computer starts normally, the lights flash. outlet Also see page 102). Advanced Troubleshooting Diagnostic Lights CAUTION: Before you have two or more memory modules installed, remove the...
... safety instructions located in a normal "off" condition or Plug the computer into your computer (see page 64). • If the problem persists, contact Dell (see page 102). Contact Dell (see "Power Problems" on the front panel to the operating system. When the computer starts normally, the lights flash. outlet Also see page 102). Advanced Troubleshooting Diagnostic Lights CAUTION: Before you have two or more memory modules installed, remove the...
Owner's Manual
Page 48
... replace the driver with a [!]) on your computer might not work correctly. If Device Driver Rollback does not resolve the problem, then use Windows XP Device Driver Rollback to the operating state that existed before you installed the new driver. 48 Advanced Troubleshooting www.dell.com | support.dell.com Identifying Drivers If you experience a problem with any device has an exclamation point (a yellow circle with the previously installed version. 1 Click the Start button and click Control Panel...
... replace the driver with a [!]) on your computer might not work correctly. If Device Driver Rollback does not resolve the problem, then use Windows XP Device Driver Rollback to the operating state that existed before you installed the new driver. 48 Advanced Troubleshooting www.dell.com | support.dell.com Identifying Drivers If you experience a problem with any device has an exclamation point (a yellow circle with the previously installed version. 1 Click the Start button and click Control Panel...
Owner's Manual
Page 49
... Windows XP System Restore returns your computer to an earlier operating state without affecting data files. • Dell PC Restore by Symantec restores your hard drive to resolve a hardware conflict on the hard drive and removes any applications installed after you previously extracted the driver files. 9 When the name of the device for which you are installing the driver. 6 Click the Driver tab and click Update Driver. 7 Click Install from a list or specific location...
... Windows XP System Restore returns your computer to an earlier operating state without affecting data files. • Dell PC Restore by Symantec restores your hard drive to resolve a hardware conflict on the hard drive and removes any applications installed after you previously extracted the driver files. 9 When the name of the device for which you are installing the driver. 6 Click the Driver tab and click Update Driver. 7 Click Install from a list or specific location...
Owner's Manual
Page 50
... Start button, point to All Programs→ Accessories→ System Tools, and then click System Restore. 2 Ensure that restore point is unsuccessful, then use Device Driver Rollback (see page 48) to see and select restore points. To change the restore point, you can undo the restoration. 50 Advanced Troubleshooting See the Windows Help and Support Center for the Windows default view, so they may not work if you set...
... Start button, point to All Programs→ Accessories→ System Tools, and then click System Restore. 2 Ensure that restore point is unsuccessful, then use Device Driver Rollback (see page 48) to see and select restore points. To change the restore point, you can undo the restoration. 50 Advanced Troubleshooting See the Windows Help and Support Center for the Windows default view, so they may not work if you set...
Owner's Manual
Page 58
... use the connector on page 53. NOTE: Although your network or broadband device. the bottom slot cannot be used. Connect the other end of the procedures in this section, follow the safety instructions located in "Before You Begin" on the card. A click indicates that you begin any of the network cable to avoid scratching either a network port or your computer has 4 card slot openings, it supports a maximum of 3 cards...
... use the connector on page 53. NOTE: Although your network or broadband device. the bottom slot cannot be used. Connect the other end of the procedures in this section, follow the safety instructions located in "Before You Begin" on the card. A click indicates that you begin any of the network cable to avoid scratching either a network port or your computer has 4 card slot openings, it supports a maximum of 3 cards...
Owner's Manual
Page 70
... you need a filler bracket, contact Dell (see page 91). 9 Connect the network cable to the add-in the empty card-slot opening. NOTE: Installing filler brackets over empty card-slot openings is captive, it into the computer. 5 Replace the computer cover, reconnect the computer and devices to electrical outlets, and then turn them on. 6 Remove the card's driver from the operating system. 7 If you removed a sound card: a Enter system setup, select Audio Controller, and then change the setting to On...
... you need a filler bracket, contact Dell (see page 91). 9 Connect the network cable to the add-in the empty card-slot opening. NOTE: Installing filler brackets over empty card-slot openings is captive, it into the computer. 5 Replace the computer cover, reconnect the computer and devices to electrical outlets, and then turn them on. 6 Remove the card's driver from the operating system. 7 If you removed a sound card: a Enter system setup, select Audio Controller, and then change the setting to On...
Owner's Manual
Page 95
... cursor-control functions labeled on the drive, the computer generates an error message. • CD Drive - When set to On (default), your keyboard. Insert the memory device into a USB port and restart the computer. The BIOS detects the device and adds the USB flash option to boot from the floppy drive. Suspend Mode Maintenance CMOS Defaults Event Log POST Behavior Fastboot Numlock Key POST Hotkeys Keyboard Errors The options are S1, a suspend state where the computer is running...
... cursor-control functions labeled on the drive, the computer generates an error message. • CD Drive - When set to On (default), your keyboard. Insert the memory device into a USB port and restart the computer. The BIOS detects the device and adds the USB flash option to boot from the floppy drive. Suspend Mode Maintenance CMOS Defaults Event Log POST Behavior Fastboot Numlock Key POST Hotkeys Keyboard Errors The options are S1, a suspend state where the computer is running...
Owner's Manual
Page 123
... distributed desktop, network, enterprise, and Internet environments. D V I V E - digital video interface - E C P - A parallel connector design that allows the operating system to bypass the processor. Electrical interference caused by a specific group of data transfer between a computer and a digital video display; E P P - A rapid discharge of hardware and software companies who develop management standards for hard drives and CD drives. Examples include video, modem, and sound cards. A consortium of static electricity. A user logs on the system board...
... distributed desktop, network, enterprise, and Internet environments. D V I V E - digital video interface - E C P - A parallel connector design that allows the operating system to bypass the processor. Electrical interference caused by a specific group of data transfer between a computer and a digital video display; E P P - A rapid discharge of hardware and software companies who develop management standards for hard drives and CD drives. Examples include video, modem, and sound cards. A consortium of static electricity. A user logs on the system board...
Owner's Manual
Page 128
... Glossary An audio transfer file format that is used to install and configure hardware and software. Surge protectors do not change the location of the monitor, the video controller and its contents after you call Dell for troubleshooting problems. S S C A N D I C E TA G - Network connections cannot be used to authenticate a user on your computer that provides quick access to and from entering the computer through the electrical outlet. Battery-powered clock on your Windows desktop and double...
... Glossary An audio transfer file format that is used to install and configure hardware and software. Surge protectors do not change the location of the monitor, the video controller and its contents after you call Dell for troubleshooting problems. S S C A N D I C E TA G - Network connections cannot be used to authenticate a user on your computer that provides quick access to and from entering the computer through the electrical outlet. Battery-powered clock on your Windows desktop and double...
Owner's Manual
Page 129
.... A hardware interface for video cards and controllers that supports resolutions up to 1600 x 1200. Describes a type of unshielded wires are plugged directly in to a 4-pin socket on ). V I O N - Graphics-based software, such as Windows operating systems, displays in the BIOS, such as x columns by z colors. super-extended graphics array - A utility that contain only text; A program used in your computer. ultra extended graphics array - A video standard for a low-speed device such as the motherboard. universal serial...
.... A hardware interface for video cards and controllers that supports resolutions up to 1600 x 1200. Describes a type of unshielded wires are plugged directly in to a 4-pin socket on ). V I O N - Graphics-based software, such as Windows operating systems, displays in the BIOS, such as x columns by z colors. super-extended graphics array - A utility that contain only text; A program used in your computer. ultra extended graphics array - A video standard for a low-speed device such as the motherboard. universal serial...
Service Manual
Page 3
... monitor has a VGA connector, plug it supports a maximum of the network cable to the network adapter connector on your network or broadband device. Back View of a network cable to either a network jack or your computer. A click indicates that you must use Category 5 wiring and connectors for any installed PCI cards (two slots) and a x1 PCI Express card. l Line-out connector - To attach your computer to a network or broadband device, connect one end of Computer 1 power connector 2 sound card connectors (3) Insert the power cable. (4) Lights." 11 Service Tag Used...
... monitor has a VGA connector, plug it supports a maximum of the network cable to the network adapter connector on your network or broadband device. Back View of a network cable to either a network jack or your computer. A click indicates that you must use Category 5 wiring and connectors for any installed PCI cards (two slots) and a x1 PCI Express card. l Line-out connector - To attach your computer to a network or broadband device, connect one end of Computer 1 power connector 2 sound card connectors (3) Insert the power cable. (4) Lights." 11 Service Tag Used...
Service Manual
Page 6
... Configuration Displays your part. System Lights Your power button light and hard-drive light may indicate requirements for more and requires you contact Dell, technical support will ask for your Service Tag. 3. The computer is operating normally. No corrective action is running the test. Blinking yellow A power supply or system board failure has occurred. Check the diagnostic lights to see if the specific problem is identified. Custom Test Tests a specific device. On the desktop computer, a solid green light indicates a network connection. complete. If a problem...
... Configuration Displays your part. System Lights Your power button light and hard-drive light may indicate requirements for more and requires you contact Dell, technical support will ask for your Service Tag. 3. The computer is operating normally. No corrective action is running the test. Blinking yellow A power supply or system board failure has occurred. Check the diagnostic lights to see if the specific problem is identified. Custom Test Tests a specific device. On the desktop computer, a solid green light indicates a network connection. complete. If a problem...
Service Manual
Page 8
... make sure the boot sequence is correct for the devices installed on and then turn off and the system does not start -up if the monitor cannot display errors or problems. This series of the diagnostic lights turn If the system does not start , contact Dell for video ROM failure 4-2-1 No timer tick 4-2-2 Shutdown failure 4-2-3 Gate A20 failure 4-2-4 Unexpected interrupt in your Owner's Manual. Beep Codes Your computer might emit a series of the diagnostic lights turn on and the power button...
... make sure the boot sequence is correct for the devices installed on and then turn off and the system does not start -up if the monitor cannot display errors or problems. This series of the diagnostic lights turn If the system does not start , contact Dell for video ROM failure 4-2-1 No timer tick 4-2-2 Shutdown failure 4-2-3 Gate A20 failure 4-2-4 Unexpected interrupt in your Owner's Manual. Beep Codes Your computer might emit a series of the diagnostic lights turn on and the power button...
Service Manual
Page 28
..., follow the safety instructions located in "Before You Begin." 2. Follow the procedures in the Product Information Guide. Replace the drive panel. 9. Enter system setup and select the appropriate Diskette Drive option. 12. You can do so by running the Dell Diagnostics. NOTICE: To connect a network cable, first plug the cable into the network device and then plug the cable into the computer. 10. Remove the drive panel. 5. Check all cable connections, and fold cables out of the data...
..., follow the safety instructions located in "Before You Begin." 2. Follow the procedures in the Product Information Guide. Replace the drive panel. 9. Enter system setup and select the appropriate Diskette Drive option. 12. You can do so by running the Dell Diagnostics. NOTICE: To connect a network cable, first plug the cable into the network device and then plug the cable into the computer. 10. Remove the drive panel. 5. Check all cable connections, and fold cables out of the data...
Service Manual
Page 44
... the SATA controller settings for the integrated video controller. Integrated Audio Controller Enables or disables the onboard audio controller. This field enables and disables the Media Card Reader. The hard drive operates at the level suggested by the drive manufacturer. HDD Acoustic Mode NOTE: Switching to performance mode will be noisier. Indicates amount of installed memory, memory speed, channel mode (dual or single), and type of 1MB and 8MB, this key combination causes a menu to display that access to the system can set the SATA controller to boot from...
... the SATA controller settings for the integrated video controller. Integrated Audio Controller Enables or disables the onboard audio controller. This field enables and disables the Media Card Reader. The hard drive operates at the level suggested by the drive manufacturer. HDD Acoustic Mode NOTE: Switching to performance mode will be noisier. Indicates amount of installed memory, memory speed, channel mode (dual or single), and type of 1MB and 8MB, this key combination causes a menu to display that access to the system can set the SATA controller to boot from...
Service Manual
Page 45
... graphics cards require that your computer using a power strip or surge protector. Owner Tag The Owner Tag is restored to a USB device, the device must first set to Off, this option activates the cursor-control functions labeled on the bottom of the system's password security feature and allows a new system password to a USB device such as a floppy drive, memory key, or CD-RW drive. Numlock Key This option involves the rightmost bank of the screen...
... graphics cards require that your computer using a power strip or surge protector. Owner Tag The Owner Tag is restored to a USB device, the device must first set to Off, this option activates the cursor-control functions labeled on the bottom of the system's password security feature and allows a new system password to a USB device such as a floppy drive, memory key, or CD-RW drive. Numlock Key This option involves the rightmost bank of the screen...