Manual
Page 4
CHAPTER 6: TROUBLESHOOTING 49 Basic Hints and Tips 50 Backup and General Maintenance 50 Software Diagnostic Tools 51 Answers to Common Problems 53 CHAPTER 7: SYSTEM RECOVERY 61 AlienRespawn v2.0 62 Recovery Options 62 Password Protection 63 AlienRespawn v2.0 Disc 64 Dell DataSafe Local Backup 65 CHAPTER 8: BASIC SPECIFICATIONS 67 APPENDIX A: GENERAL AND ELECTRICAL SAFETY PRECAUTIONS 71 APPENDIX B: CONTACTING ALIENWARE 73 APPENDIX C: IMPORTANT INFORMATION 74 4 CONTENTS
CHAPTER 6: TROUBLESHOOTING 49 Basic Hints and Tips 50 Backup and General Maintenance 50 Software Diagnostic Tools 51 Answers to Common Problems 53 CHAPTER 7: SYSTEM RECOVERY 61 AlienRespawn v2.0 62 Recovery Options 62 Password Protection 63 AlienRespawn v2.0 Disc 64 Dell DataSafe Local Backup 65 CHAPTER 8: BASIC SPECIFICATIONS 67 APPENDIX A: GENERAL AND ELECTRICAL SAFETY PRECAUTIONS 71 APPENDIX B: CONTACTING ALIENWARE 73 APPENDIX C: IMPORTANT INFORMATION 74 4 CONTENTS
Manual
Page 38
... interface. Allows you to enable USB devices to wake the computer from Absolute® Software is a service solution designed to help track assets and provide recovery services in the event the computer is presently Deactivated. Allows you consent to the transmission of the optional Computrace® Service from and to your...
... interface. Allows you to enable USB devices to wake the computer from Absolute® Software is a service solution designed to help track assets and provide recovery services in the event the computer is presently Deactivated. Allows you consent to the transmission of the optional Computrace® Service from and to your...
Manual
Page 52
... disc contains drivers for your computer and try again. Start the Alienware Diagnostics from support.dell.com. NOTE: Write down and restart the laptop. When the Alienware Diagnostics Main Menu appears, select the test you want to run the Alienware Diagnostics before initiating recovery. NOTE: The next steps change the boot sequence for technical assistance...
... disc contains drivers for your computer and try again. Start the Alienware Diagnostics from support.dell.com. NOTE: Write down and restart the laptop. When the Alienware Diagnostics Main Menu appears, select the test you want to run the Alienware Diagnostics before initiating recovery. NOTE: The next steps change the boot sequence for technical assistance...
Manual
Page 61
Contains drivers for your computer. CHAPTER 7: SYSTEM RECOVERY 61 CHAPTER 7: SYSTEM RECOVERY CHAPTER 7: SYSTEM RECOVERY Your computer ships with either AlienRespawn v2.0 or Dell DataSafe Local. NOTE: Your computer ships with the following media: • Recovery CD or DVD - You can also download the latest drivers and software for your computer from support.dell.com. • Optional AlienRespawn v2.0 disc (if ordered) - Contains the AlienRespawn recovery image. Contains operating system installation media. • Support CD or DVD -
Contains drivers for your computer. CHAPTER 7: SYSTEM RECOVERY 61 CHAPTER 7: SYSTEM RECOVERY CHAPTER 7: SYSTEM RECOVERY Your computer ships with either AlienRespawn v2.0 or Dell DataSafe Local. NOTE: Your computer ships with the following media: • Recovery CD or DVD - You can also download the latest drivers and software for your computer from support.dell.com. • Optional AlienRespawn v2.0 disc (if ordered) - Contains the AlienRespawn recovery image. Contains operating system installation media. • Support CD or DVD -
Manual
Page 62
... accessed and resolves many operating system-related problems without having to backup critical files onto an external media before initiating recovery. Although System Restore will resolve many software-related problems, including operating system configuration errors, driver installation errors, system ... offers a unique combination of each method are described below. Your computer will display a prompt on System Restore, see "CONTACTING ALIENWARE" on the screen, press . 4. This option is recommended to enter Windows itself have run AlienRespawn v2.0, you must be accessible...
... accessed and resolves many operating system-related problems without having to backup critical files onto an external media before initiating recovery. Although System Restore will resolve many software-related problems, including operating system configuration errors, driver installation errors, system ... offers a unique combination of each method are described below. Your computer will display a prompt on System Restore, see "CONTACTING ALIENWARE" on the screen, press . 4. This option is recommended to enter Windows itself have run AlienRespawn v2.0, you must be accessible...
Manual
Page 63
... Password Protection Since AlienRespawn v2.0 has the ability to reformat your hard drive and can be copied to permanent locations. Advanced Recovery This method will completely reformat your hard drive and return your computer to its factory default state, resolving all software/ configuration... issues. This is advised that you do so at your own risk. Alienware Technical Support will not be eliminated. the entire configuration is best for your preferred third-party antivirus/antispyware utilities prior to prevent...
... Password Protection Since AlienRespawn v2.0 has the ability to reformat your hard drive and can be copied to permanent locations. Advanced Recovery This method will completely reformat your hard drive and return your computer to its factory default state, resolving all software/ configuration... issues. This is advised that you do so at your own risk. Alienware Technical Support will not be eliminated. the entire configuration is best for your preferred third-party antivirus/antispyware utilities prior to prevent...
Manual
Page 64
...existing AlienRespawn v2.0 recovery partition is enabled, you will allow you have already defined a password, enter your computer is recommended; AlienRespawn v2.0 Disc If you ordered the optional AlienRespawn v2.0 disc, you are enabling password protection for the first time, enter the default password, "alienware" (case-sensitive),... password, enter the new password in both fields in Windows, restart). 3. To Use the AlienRespawn v2.0 Disc NOTE: The Alienware recovery system is currently in the Change Password section, then click Apply. 5. To Enable or Change Password Settings 1.
...existing AlienRespawn v2.0 recovery partition is enabled, you will allow you have already defined a password, enter your computer is recommended; AlienRespawn v2.0 Disc If you ordered the optional AlienRespawn v2.0 disc, you are enabling password protection for the first time, enter the default password, "alienware" (case-sensitive),... password, enter the new password in both fields in Windows, restart). 3. To Use the AlienRespawn v2.0 Disc NOTE: The Alienware recovery system is currently in the Change Password section, then click Apply. 5. To Enable or Change Password Settings 1.
Manual
Page 65
... state it was in your computer. then, shut down your computer. 2. Select Dell Factory Image Recovery and DataSafe Options and follow the instructions on the taskbar. 5. Double-click the Dell DataSafe Local Backup icon on the screen. Turn off your computer and try again.... To restore data: 1. CHAPTER 7: SYSTEM RECOVERY 65 When the Alienware logo appears, press several times to wait until you see knowledge base article 353560 on your computer. 4. Dell DataSafe Local Backup Dell DataSafe Local Backup is a backup and recovery application that can restore your computer if you...
... state it was in your computer. then, shut down your computer. 2. Select Dell Factory Image Recovery and DataSafe Options and follow the instructions on the taskbar. 5. Double-click the Dell DataSafe Local Backup icon on the screen. Turn off your computer and try again.... To restore data: 1. CHAPTER 7: SYSTEM RECOVERY 65 When the Alienware logo appears, press several times to wait until you see knowledge base article 353560 on your computer. 4. Dell DataSafe Local Backup Dell DataSafe Local Backup is a backup and recovery application that can restore your computer if you...
Manual
Page 74
APPENDIX C: IMPORTANT INFORMATION • BACKUP ANY DATA YOU HAVE BEFORE INITIATING A SYSTEM RECOVERY OR SENDING YOUR COMPUTER IN FOR REPAIR OR UPGRADES. • RETAIN ALL BOXES THAT WERE ORIGINALLY SHIPPED TO YOU IN CASE YOU NEED TO RETURN ANY MERCHANDISE. 74 APPENDIX C: IMPORTANT INFORMATION
APPENDIX C: IMPORTANT INFORMATION • BACKUP ANY DATA YOU HAVE BEFORE INITIATING A SYSTEM RECOVERY OR SENDING YOUR COMPUTER IN FOR REPAIR OR UPGRADES. • RETAIN ALL BOXES THAT WERE ORIGINALLY SHIPPED TO YOU IN CASE YOU NEED TO RETURN ANY MERCHANDISE. 74 APPENDIX C: IMPORTANT INFORMATION
Service Manual
Page 116
... of information from and to your configuration. The Computrace® agent from Absolute® Software is a service solution designed to help track assets and provide recovery services in the Boot Menu are dynamically updated according to the devices detected. The Computrace® service is not active. • Disable: permanently block the...
... of information from and to your configuration. The Computrace® agent from Absolute® Software is a service solution designed to help track assets and provide recovery services in the Boot Menu are dynamically updated according to the devices detected. The Computrace® service is not active. • Disable: permanently block the...