Reference Guide
Page 5
... Internal Components 6-6 Removing the Expansion Board Assembly 6-8 Removing the Removable Hard Drive Cage 6-9 Identifying the System Board Components 6-11 Chapter 7 Memory Upgrades Installing Additional Memory 7-1 Important Guidelines for DIMM Installation 7-3 Installing DIMM Modules 7-3 Chapter 8 Drives Installing Additional Drives 8-1 Removing a Blank Drive Bezel for Removable... SCSI Cable and Guidelines 8-11 SCSI Cables ...8-11 SCSI Guidelines for Installing SCSI Devices 8-12 SCSI Guidelines for Optimizing Performance 8-13 Compaq Professional Workstation AP500 Reference Guide
... Internal Components 6-6 Removing the Expansion Board Assembly 6-8 Removing the Removable Hard Drive Cage 6-9 Identifying the System Board Components 6-11 Chapter 7 Memory Upgrades Installing Additional Memory 7-1 Important Guidelines for DIMM Installation 7-3 Installing DIMM Modules 7-3 Chapter 8 Drives Installing Additional Drives 8-1 Removing a Blank Drive Bezel for Removable... SCSI Cable and Guidelines 8-11 SCSI Cables ...8-11 SCSI Guidelines for Installing SCSI Devices 8-12 SCSI Guidelines for Optimizing Performance 8-13 Compaq Professional Workstation AP500 Reference Guide
Reference Guide
Page 6
... 11-3 Minor Problems...11-3 Diskette Drive Problems 11-5 Display Problems ...11-6 Audio Problems...11-8 Printer Problems...11-8 Hardware Installation Problems 11-9 Network Problems 11-10 Memory Problems 11-14 CD-ROM Drive Problems 11-15
... 11-3 Minor Problems...11-3 Diskette Drive Problems 11-5 Display Problems ...11-6 Audio Problems...11-8 Printer Problems...11-8 Hardware Installation Problems 11-9 Network Problems 11-10 Memory Problems 11-14 CD-ROM Drive Problems 11-15
Reference Guide
Page 14
... listing of Processors L2 Cache Size Memory Optional Memory Upgrades Memory Controller Error Checking and Correcting (ECC) Memory Graphics Controller Expansion Slots Drive Controller Table 1-1 Standard Features Compaq Professional Workstation AP500 Standard with one 400-MHz or 450-MHz Intel Pentium II processor One processor, upgradable to two 512 KB 64-MB or 128-MB, 100-MHz Registered SDRAM DIMMs...
... listing of Processors L2 Cache Size Memory Optional Memory Upgrades Memory Controller Error Checking and Correcting (ECC) Memory Graphics Controller Expansion Slots Drive Controller Table 1-1 Standard Features Compaq Professional Workstation AP500 Standard with one 400-MHz or 450-MHz Intel Pentium II processor One processor, upgradable to two 512 KB 64-MB or 128-MB, 100-MHz Registered SDRAM DIMMs...
Reference Guide
Page 27
...Memory Basic Input/Output System). When you must turn off the workstation, then on again, to access the utility. 3. NOTE: For information on another Compaq diagnostic tool, Compaq Diagnostics for Workstations CD, or you can download Setup and User Diagnostics from the Compaq website at http://www.compaq.com in the Compaq..."F10=Setup" in Compaq Utilities, and discusses the ROM BIOS. Compaq Professional Workstation AP500 Reference Guide Press the Enter key to Chapter 3. The Compaq Utilities menu appears. This chapter explains how to access the Compaq Utilities menu, describes...
...Memory Basic Input/Output System). When you must turn off the workstation, then on again, to access the utility. 3. NOTE: For information on another Compaq diagnostic tool, Compaq Diagnostics for Workstations CD, or you can download Setup and User Diagnostics from the Compaq website at http://www.compaq.com in the Compaq..."F10=Setup" in Compaq Utilities, and discusses the ROM BIOS. Compaq Professional Workstation AP500 Reference Guide Press the Enter key to Chapter 3. The Compaq Utilities menu appears. This chapter explains how to access the Compaq Utilities menu, describes...
Reference Guide
Page 29
... Setup. Select the appropriate options under Diskette. The information is displayed under Quick Boot and POST Messages Descriptive/Clean Mode. Continued Compaq Professional Workstation AP500 Reference Guide Set the Asset Tag. Under System Parameters, select the appropriate I /O (fast/legacy) delay and bus priority ... View the product name, processor type/speed/stepping, CPU serial number, system ROM date, system board revision, installed memory size, and asset tracking number Computer Setup Selection Click Built-in Devices, then click Storage. Under System Parameters, enter the new ...
... Setup. Select the appropriate options under Diskette. The information is displayed under Quick Boot and POST Messages Descriptive/Clean Mode. Continued Compaq Professional Workstation AP500 Reference Guide Set the Asset Tag. Under System Parameters, select the appropriate I /O (fast/legacy) delay and bus priority ... View the product name, processor type/speed/stepping, CPU serial number, system ROM date, system board revision, installed memory size, and asset tracking number Computer Setup Selection Click Built-in Devices, then click Storage. Under System Parameters, enter the new ...
Reference Guide
Page 31
...select Enable Setup Password. Under SCSI Controller Boot Order, select Enable Boot Order. Under System Options, select the appropriate options. Compaq Professional Workstation AP500 Reference Guide For more information, see the section "Security Management" in Devices, then click Security Management. Enable the Setup (... View the currently installed PCI devices and view and/or reconfigure settings (IRQ, I/O, DMA, Memory) Enable/disable the SCSI controller boot order for Compaq SCSI options Enable/disable PCI bus mastering, PCI VGA palette snooping, and interrupt sharing Restore factory...
...select Enable Setup Password. Under SCSI Controller Boot Order, select Enable Boot Order. Under System Options, select the appropriate options. Compaq Professional Workstation AP500 Reference Guide For more information, see the section "Security Management" in Devices, then click Security Management. Enable the Setup (... View the currently installed PCI devices and view and/or reconfigure settings (IRQ, I/O, DMA, Memory) Enable/disable the SCSI controller boot order for Compaq SCSI options Enable/disable PCI bus mastering, PCI VGA palette snooping, and interrupt sharing Restore factory...
Reference Guide
Page 34
... menu. 2. NOTE: The Diagnostics and Setup diskettes can also be created. 2-8 Compaq Setup and Diagnostic Software The information provided by INSPECT includes: s Contents of the operating system startup files s Current memory configuration s ROM versions s Type of processor and coprocessor s Diskette, CD-ROM, tape, or hard drives installed s Active printer and communications interfaces...
... menu. 2. NOTE: The Diagnostics and Setup diskettes can also be created. 2-8 Compaq Setup and Diagnostic Software The information provided by INSPECT includes: s Contents of the operating system startup files s Current memory configuration s ROM versions s Type of processor and coprocessor s Diskette, CD-ROM, tape, or hard drives installed s Active printer and communications interfaces...
Reference Guide
Page 35
... Self-Test When you turn on the hard drive partition. Count memory. The BIOS contains a set of tests, called Basic Input/Output System (BIOS), which is upgradable via the ROMPaq software utility. The basic sequence for accessing hardware specific information. Compaq Professional Workstation AP500 Reference Guide CAUTION: Creating a diagnostics partition involves performing a low-level...
... Self-Test When you turn on the hard drive partition. Count memory. The BIOS contains a set of tests, called Basic Input/Output System (BIOS), which is upgradable via the ROMPaq software utility. The basic sequence for accessing hardware specific information. Compaq Professional Workstation AP500 Reference Guide CAUTION: Creating a diagnostics partition involves performing a low-level...
Reference Guide
Page 38
..., key components, and monitors. These features: s Provide detailed inventory information about various components, including: t Manufacturer, model, and serial number of Compaq workstations, monitors, hard drives, and dual inline memory modules (DIMMs) t Asset Tag t System board and ROM revision level s Allow you to view, print, or electronically save inventory information and other system...
..., key components, and monitors. These features: s Provide detailed inventory information about various components, including: t Manufacturer, model, and serial number of Compaq workstations, monitors, hard drives, and dual inline memory modules (DIMMs) t Asset Tag t System board and ROM revision level s Allow you to view, print, or electronically save inventory information and other system...
Reference Guide
Page 39
...ports s Storage devices s Graphics information s Memory configuration s Security management settings s System health s Operating system s Windows version Using Compaq Diagnostics for Windows NT 1. Compaq Professional Workstation AP500 Reference Guide Select the Compaq Diagnostics for Windows NT icon or the Compaq Diagnostics icon, located in the Information Level ...and software information, select a category from the Categories menu or from the toolbar. 3-3 Compaq Diagnostics for Windows NT Compaq Diagnostics for Windows NT is a component of the workstation hardware and software. 2.
...ports s Storage devices s Graphics information s Memory configuration s Security management settings s System health s Operating system s Windows version Using Compaq Diagnostics for Windows NT 1. Compaq Professional Workstation AP500 Reference Guide Select the Compaq Diagnostics for Windows NT icon or the Compaq Diagnostics icon, located in the Information Level ...and software information, select a category from the Categories menu or from the toolbar. 3-3 Compaq Diagnostics for Windows NT Compaq Diagnostics for Windows NT is a component of the workstation hardware and software. 2.
Reference Guide
Page 41
...III hard drive failure. The SMART III technology will be available. This power supply is rated to withstand a power surge of inactivity. Compaq Professional Workstation AP500 Reference Guide These read scans of the entire disk. To determine the health of the data during periods of up to 2000 volts ... there are areas of the disk that are called upon receiving notice of the disk are not read or written by applications for ECC memory modules allows you to take place during the scan, the drive uses sophisticated methods of Cyclic Redundancy Codes (CRC) and Error Checking and...
...III hard drive failure. The SMART III technology will be available. This power supply is rated to withstand a power surge of inactivity. Compaq Professional Workstation AP500 Reference Guide These read scans of the entire disk. To determine the health of the data during periods of up to 2000 volts ... there are areas of the disk that are called upon receiving notice of the disk are not read or written by applications for ECC memory modules allows you to take place during the scan, the drive uses sophisticated methods of Cyclic Redundancy Codes (CRC) and Error Checking and...
Reference Guide
Page 55
...discussed to ensure that newly installed components are recognized by your system. This chapter also identifies all internal components. IMPORTANT: Compaq recommends that were not included with the workstation. Information about the setup procedures, refer to prepare the workstation for the preinstalled... how to the Software Installation Guide. To install the following upgrades or optional equipment, see the related chapter. s Memory (Chapter 7) s Drives (Chapter 8) s Expansion Boards (Chapter 9) s Processors (Chapter 10) Compaq Professional Workstation AP500 Reference Guide
...discussed to ensure that newly installed components are recognized by your system. This chapter also identifies all internal components. IMPORTANT: Compaq recommends that were not included with the workstation. Information about the setup procedures, refer to prepare the workstation for the preinstalled... how to the Software Installation Guide. To install the following upgrades or optional equipment, see the related chapter. s Memory (Chapter 7) s Drives (Chapter 8) s Expansion Boards (Chapter 9) s Processors (Chapter 10) Compaq Professional Workstation AP500 Reference Guide
Reference Guide
Page 56
... monitor, workstation, and any devices you are discharged of any optional equipment: ISA or PCI expansion board, Accelerated Graphic Port (AGP) graphics controller, processor upgrade, memory, or drive. Reconnect the power cord to the back of the workstation and plug in this sequence of steps to a grounded AC outlet. 7.
... monitor, workstation, and any devices you are discharged of any optional equipment: ISA or PCI expansion board, Accelerated Graphic Port (AGP) graphics controller, processor upgrade, memory, or drive. Reconnect the power cord to the back of the workstation and plug in this sequence of steps to a grounded AC outlet. 7.
Reference Guide
Page 67
... 6. Compaq Professional Workstation AP500 Reference Guide Installing Additional Memory Your workstation supports Registered 100-MHz Error Checking and Correcting (ECC) SDRAM dual inline memory modules (DIMMs). 7-1 Chapter 7 Memory Upgrades This chapter explains how to a maximum of 1 GB. For information on the system board to support up to install additional memory. Additional DIMMs (32-MB, 64-MB, 128-MB, or 256-MB) are...
... 6. Compaq Professional Workstation AP500 Reference Guide Installing Additional Memory Your workstation supports Registered 100-MHz Error Checking and Correcting (ECC) SDRAM dual inline memory modules (DIMMs). 7-1 Chapter 7 Memory Upgrades This chapter explains how to a maximum of 1 GB. For information on the system board to support up to install additional memory. Additional DIMMs (32-MB, 64-MB, 128-MB, or 256-MB) are...
Reference Guide
Page 68
DIMM1 is located closest to the processor, and DIMM4 is located closest to be installed in pairs, and can be installed in the following figure illustrates the physical location of the available DIMM sockets. 7-2 Memory Upgrades The following section. IMPORTANT: Before installing additional DIMMs, read "Important Guidelines for DIMM Installation" in any of all DIMM sockets. Location of the board. Note that DIMMs do not need to the edge of DIMM sockets: DIMM sockets 1-4 NOTE: The DIMM sockets are numbered in sequence from 1-4. DIMM 4 DIMM 3 DIMM 2 DIMM 1 è Figure 7-1.
DIMM1 is located closest to the processor, and DIMM4 is located closest to be installed in pairs, and can be installed in the following figure illustrates the physical location of the available DIMM sockets. 7-2 Memory Upgrades The following section. IMPORTANT: Before installing additional DIMMs, read "Important Guidelines for DIMM Installation" in any of all DIMM sockets. Location of the board. Note that DIMMs do not need to the edge of DIMM sockets: DIMM sockets 1-4 NOTE: The DIMM sockets are numbered in sequence from 1-4. DIMM 4 DIMM 3 DIMM 2 DIMM 1 è Figure 7-1.
Reference Guide
Page 69
... down into the DIMM socket, ensuring that you MUST follow the following guidelines: s Use only 32-, 64-, 128-, or 256-MB, Registered 100-MHz Error Checking and Correcting (ECC) SDRAM DIMMs. s Registered DIMMs must have a 4 KHz... s DIMMs must be used. Installing DIMM Modules CAUTION: When handling a DIMM, be installed one way only. Compaq Professional Workstation AP500 Reference Guide CAUTION: Static electricity can be careful not to Appendix B, "Electrostatic Discharge," for more information. Remove ...fully inserted and properly seated. To install a memory module: 1.
... down into the DIMM socket, ensuring that you MUST follow the following guidelines: s Use only 32-, 64-, 128-, or 256-MB, Registered 100-MHz Error Checking and Correcting (ECC) SDRAM DIMMs. s Registered DIMMs must have a 4 KHz... s DIMMs must be used. Installing DIMM Modules CAUTION: When handling a DIMM, be installed one way only. Compaq Professional Workstation AP500 Reference Guide CAUTION: Static electricity can be careful not to Appendix B, "Electrostatic Discharge," for more information. Remove ...fully inserted and properly seated. To install a memory module: 1.
Reference Guide
Page 70
Installing a DIMM module To remove a memory module, reverse the above procedure. Refer to the following illustration to install a DIMM module. 2 1 2 Figure 7-2. Remove the AGP graphics controller, if necessary. 4. 7-4 Memory Upgrades 3.
Installing a DIMM module To remove a memory module, reverse the above procedure. Refer to the following illustration to install a DIMM module. 2 1 2 Figure 7-2. Remove the AGP graphics controller, if necessary. 4. 7-4 Memory Upgrades 3.
Reference Guide
Page 93
... chapter provides information on how to identify and correct some common disk, display, memory, network, SCSI, and software problems. It also identifies and explains some common messages you encounter a minor problem with your keyboard is operating correctly. Compaq Professional Workstation AP500 Reference Guide s Check to see that may receive on the screen. s Press and...
... chapter provides information on how to identify and correct some common disk, display, memory, network, SCSI, and software problems. It also identifies and explains some common messages you encounter a minor problem with your keyboard is operating correctly. Compaq Professional Workstation AP500 Reference Guide s Check to see that may receive on the screen. s Press and...
Reference Guide
Page 103
...remove and reconfigure the conflicting expansion board, or reconfigure the network controller. Contact your Compaq authorized service provider. Continued Compaq Professional Workstation AP500 Reference Guide The cable is attached to the correct device. If the address is ...securely attached to the incorrect connector. Ensure that the drive parameters match the new I/O address for Ethernet. Run the Setup utility and modify the network controller memory...
...remove and reconfigure the conflicting expansion board, or reconfigure the network controller. Contact your Compaq authorized service provider. Continued Compaq Professional Workstation AP500 Reference Guide The cable is attached to the correct device. If the address is ...securely attached to the incorrect connector. Ensure that the drive parameters match the new I/O address for Ethernet. Run the Setup utility and modify the network controller memory...
Reference Guide
Page 104
.... Continued Network controller interrupt overlaps the interrupt of an expansion board. Run the Setup utility and modify the network controller memory value. 11-12 Troubleshooting Solving Network Problems Continued Problem Possible Cause Diagnostics passes, but the workstation does not communicate with the... device. Network controller interrupt overlaps the interrupt of an expansion board. Run the Setup utility and modify the network controller memory value. Network drivers are loaded and that the other end of the network controller. Possible Solution Make sure the network ...
.... Continued Network controller interrupt overlaps the interrupt of an expansion board. Run the Setup utility and modify the network controller memory value. 11-12 Troubleshooting Solving Network Problems Continued Problem Possible Cause Diagnostics passes, but the workstation does not communicate with the... device. Network controller interrupt overlaps the interrupt of an expansion board. Run the Setup utility and modify the network controller memory value. Network drivers are loaded and that the other end of the network controller. Possible Solution Make sure the network ...