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iv Chapter 3 Intelligent Manageability Asset Management ...3-2 Compaq Diagnostics for Windows NT 3-3 Fault Management...3-4 SMART III Hard Drive Fault Prediction 3-5 ECC Fault Prediction and Prefailure Warranty 3-5 Proactive ...27 Advanced Configuration and Power Interfaces (ACPI)-Ready Hardware 3-28 Compaq Support Software CD Kit and Support from the Compaq Website 3-29 Integration Management 3-30 Desktop Management Interface 3-30 Compaq Insight Manager and the Insight Management Agents 3-30 Compaq Management Solutions Partners Program 3-31 Chapter 4 Network Communications Connecting...
iv Chapter 3 Intelligent Manageability Asset Management ...3-2 Compaq Diagnostics for Windows NT 3-3 Fault Management...3-4 SMART III Hard Drive Fault Prediction 3-5 ECC Fault Prediction and Prefailure Warranty 3-5 Proactive ...27 Advanced Configuration and Power Interfaces (ACPI)-Ready Hardware 3-28 Compaq Support Software CD Kit and Support from the Compaq Website 3-29 Integration Management 3-30 Desktop Management Interface 3-30 Compaq Insight Manager and the Insight Management Agents 3-30 Compaq Management Solutions Partners Program 3-31 Chapter 4 Network Communications Connecting...
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...Getting Help If you can access the Compaq website by logging on this guide, you have a problem and have exhausted the information in the following locations. You can get further information and other help in this product as well as the latest drivers and Flash ROM images. Telephone Numbers ...For the name of your nearest Compaq Authorized Reseller: In the United States, call 1-800-345-1518 In Canada, call 1-800-263-5868 ...
...Getting Help If you can access the Compaq website by logging on this guide, you have a problem and have exhausted the information in the following locations. You can get further information and other help in this product as well as the latest drivers and Flash ROM images. Telephone Numbers ...For the name of your nearest Compaq Authorized Reseller: In the United States, call 1-800-345-1518 In Canada, call 1-800-263-5868 ...
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...INDEX.HTM (where X is your CD-ROM drive designation). The following figure identifies all special function keys. 1-10 Product Features Keyboard and Mouse The Compaq Professional Workstation AP500 ships with a keyboard and a three-button mouse. Identifying special function keys Special Mouse Functions Most software applications support the use of each mouse button... Some keys on the keyboard provide special functions, depending on the SmartStart for a description of a mouse. The Logitech OEM MouseWare software provides special drivers and an applet that allows you are using .
...INDEX.HTM (where X is your CD-ROM drive designation). The following figure identifies all special function keys. 1-10 Product Features Keyboard and Mouse The Compaq Professional Workstation AP500 ships with a keyboard and a three-button mouse. Identifying special function keys Special Mouse Functions Most software applications support the use of each mouse button... Some keys on the keyboard provide special functions, depending on the SmartStart for a description of a mouse. The Logitech OEM MouseWare software provides special drivers and an applet that allows you are using .
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...: s To change factory default settings, and to configure new options and drivers in the following choices: s Computer Setup s Computer Checkup (TEST) s View System Information (INSPECT) s Create a Diagnostics Diskette s Manage Diagnostics Partition s Exit from Compaq Customer Support. 2-2 Compaq Setup and Diagnostic Software The Compaq Utilities menu consists of the following subsections. s To determine information about...
...: s To change factory default settings, and to configure new options and drivers in the following choices: s Computer Setup s Computer Checkup (TEST) s View System Information (INSPECT) s Create a Diagnostics Diskette s Manage Diagnostics Partition s Exit from Compaq Customer Support. 2-2 Compaq Setup and Diagnostic Software The Compaq Utilities menu consists of the following subsections. s To determine information about...
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...100BaseTX controller that it has a preinstalled network controller and preinstalled network drivers. To connect to a Token Ring Network, you to the Software Installation Guide. Compaq Professional Workstation AP500 Reference Guide Once your network driver, refer to access a network. NOTE: Your workstation is active,...up to run common software programs. NOTE: For more information about networks and the hardware connectors and software device drivers that allow you must install a Token Ring board. 4-1 Chapter 4 Network Communications This chapter provides information about ...
...100BaseTX controller that it has a preinstalled network controller and preinstalled network drivers. To connect to a Token Ring Network, you to the Software Installation Guide. Compaq Professional Workstation AP500 Reference Guide Once your network driver, refer to access a network. NOTE: Your workstation is active,...up to run common software programs. NOTE: For more information about networks and the hardware connectors and software device drivers that allow you must install a Token Ring board. 4-1 Chapter 4 Network Communications This chapter provides information about ...
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4-3 Installing the Network Driver The network device driver enables the workstation to communicate with the network. The network driver is preinstalled on your workstation. Compaq Professional Workstation AP500 Reference Guide For information about installing the driver, operating system, and other support software, see the Software Installation Guide.
4-3 Installing the Network Driver The network device driver enables the workstation to communicate with the network. The network driver is preinstalled on your workstation. Compaq Professional Workstation AP500 Reference Guide For information about installing the driver, operating system, and other support software, see the Software Installation Guide.
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..., such as data on your workstation allows you must disable the integrated audio controller: IMPORTANT: Do not remove the ESS 1869 driver from the Drivers window in Windows NT Workstation, select Devices. 2. This sound data may damage the finish. Select the Stop button to take effect...system, you to integrate voice messages and music directly into the slot, immediately unplug the workstation and have it checked by an authorized Compaq service provider. Follow the instructions below. 1. Select OK. 7. If you choose to upgrade your upgrade audio controller board. From the ...
..., such as data on your workstation allows you must disable the integrated audio controller: IMPORTANT: Do not remove the ESS 1869 driver from the Drivers window in Windows NT Workstation, select Devices. 2. This sound data may damage the finish. Select the Stop button to take effect...system, you to integrate voice messages and music directly into the slot, immediately unplug the workstation and have it checked by an authorized Compaq service provider. Follow the instructions below. 1. Select OK. 7. If you choose to upgrade your upgrade audio controller board. From the ...
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... system. Windows NT Workstation remembers your Windows NT Workstation configuration, reboot the workstation. When the startup program prompts you need a mouse device driver). s If you have corrupted your last working configuration and runs it. 11-2 Troubleshooting s Be sure all CDs from the diskette drives ...and all the needed device drivers have been installed (for each application. s Ensure that all printer drivers have been installed for example, if you are using a mouse, you to press the spacebar to ...
... system. Windows NT Workstation remembers your Windows NT Workstation configuration, reboot the workstation. When the startup program prompts you need a mouse device driver). s If you have corrupted your last working configuration and runs it. 11-2 Troubleshooting s Be sure all CDs from the diskette drives ...and all the needed device drivers have been installed (for each application. s Ensure that all printer drivers have been installed for example, if you are using a mouse, you to press the spacebar to ...
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... the cabling or monitor impedance is* incorrect. Monitor overheats In a 2-monitor system or if another monitor is nothing on display drivers. The picture is securely connected to the workstation. Refer to the documentation in close proximity, the monitors may interfere with energy ...space for more information on top of ventilation space. If the graphics controller was upgraded, the correct display drivers may be set to 75 ohms. Compaq Professional Workstation AP500 Reference Guide Leave at the resolution chosen. Be sure the monitor cable is broken up; Video colors are...
... the cabling or monitor impedance is* incorrect. Monitor overheats In a 2-monitor system or if another monitor is nothing on display drivers. The picture is securely connected to the workstation. Refer to the documentation in close proximity, the monitors may interfere with energy ...space for more information on top of ventilation space. If the graphics controller was upgraded, the correct display drivers may be set to 75 ohms. Compaq Professional Workstation AP500 Reference Guide Leave at the resolution chosen. Be sure the monitor cable is broken up; Video colors are...
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... come through the headphones Table 11-4 Solving Audio Problems Possible Cause Software volume control is turned down . Adjust the headphone volume control. The correct printer drivers for your application are on and make sure it is properly connected. 1. Install the correct printer...
... come through the headphones Table 11-4 Solving Audio Problems Possible Cause Software volume control is turned down . Adjust the headphone volume control. The correct printer drivers for your application are on and make sure it is properly connected. 1. Install the correct printer...
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... Printer Problems Continued Problem Possible Cause Printer will not turn on . Printer prints garbled information. The cables may not be connected properly. The correct printer drivers for your application are not installed. Cable(s) of the system Possible Cause Computer Setup has not been run to integrate the device with the system... workstation to configure the new device. Power switch of paper. 11-9 Possible Solution Reconnect all cables and check the power cord and grounded AC outlet. Compaq Professional Workstation AP500 Reference Guide Select online.
... Printer Problems Continued Problem Possible Cause Printer will not turn on . Printer prints garbled information. The cables may not be connected properly. The correct printer drivers for your application are not installed. Cable(s) of the system Possible Cause Computer Setup has not been run to integrate the device with the system... workstation to configure the new device. Power switch of paper. 11-9 Possible Solution Reconnect all cables and check the power cord and grounded AC outlet. Compaq Professional Workstation AP500 Reference Guide Select online.
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...is changed , ensure that the drive parameters match the new I /O address for the network controller. Contact your Compaq authorized service provider. Continued Setup utility reports unprogrammed EEPROM. Either remove and reconfigure the conflicting expansion board, or reconfigure... the network controller. Boot the workstation without the network drivers, using a system boot diskette, and reconfigure the network controller. Possible Cause Possible resource conflict with another expansion board...
...is changed , ensure that the drive parameters match the new I /O address for the network controller. Contact your Compaq authorized service provider. Continued Setup utility reports unprogrammed EEPROM. Either remove and reconfigure the conflicting expansion board, or reconfigure... the network controller. Boot the workstation without the network drivers, using a system boot diskette, and reconfigure the network controller. Possible Cause Possible resource conflict with another expansion board...
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...modify the network controller memory value. Network drivers are not loaded, or driver parameters do not match current configuration. Network drivers are not loaded, or driver parameters do not match current configuration. Make sure the network drivers are loaded and that the driver parameters match the configuration of the network ... not securely connected. Ensure that the cable is securely attached to the workstation. Possible Solution Make sure the network drivers are loaded and that the other end of the cable is securely attached to the network connector and that the...
...modify the network controller memory value. Network drivers are not loaded, or driver parameters do not match current configuration. Network drivers are not loaded, or driver parameters do not match current configuration. Make sure the network drivers are loaded and that the driver parameters match the configuration of the network ... not securely connected. Ensure that the cable is securely attached to the workstation. Possible Solution Make sure the network drivers are loaded and that the other end of the cable is securely attached to the network connector and that the...
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... is securely attached to the correct device. Compaq Professional Workstation AP500 Reference Guide The network controller is securely attached to the network connector and that the drivers were not accidentally deleted when the drivers for Workstations CD. The files containing the network drivers are corrupted. Reinstall the network drivers using your Compaq SmartStart for a new expansion board were...
... is securely attached to the correct device. Compaq Professional Workstation AP500 Reference Guide The network controller is securely attached to the network connector and that the drivers were not accidentally deleted when the drivers for Workstations CD. The files containing the network drivers are corrupted. Reinstall the network drivers using your Compaq SmartStart for a new expansion board were...
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... terminated. Remove label and any adhesive residue. CD-ROM devices are not detected, driver is not loaded. Possible Solution Run the Setup utility and set the drive priorities. Refer to surface of the CD in use. Compaq Professional Workstation AP500 Reference Guide 11-15 CD-ROM Drive Problems Table 11-9 Solving CD-ROM Drive...
... terminated. Remove label and any adhesive residue. CD-ROM devices are not detected, driver is not loaded. Possible Solution Run the Setup utility and set the drive priorities. Refer to surface of the CD in use. Compaq Professional Workstation AP500 Reference Guide 11-15 CD-ROM Drive Problems Table 11-9 Solving CD-ROM Drive...
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...air plenum 8-2 Alt key 1-12 Application key 1-12 Asset Management 1-4 described 3-2 viewing asset tracking number 2-3 Asset Tag, setting 2-3 AssetControl, described 3-2 audio 1-3 ESS 1868 driver 5-4 troubleshooting 11-8 audio line-in 1-9 audio line-out 1-8 audio system upgrading 5-4 using audio CDs 5-3 using PremierSound 5-4 automatic diagnostics 2-7 I-1 B Backspace key 1-11 basic... A-6 CD-ROM drive 1-7 bay configurations 8-1 cleaning 5-3 inserting 5-1 operating precautions 5-3 removing CD 5-2 troubleshooting 11-15 using CD-ROM software 5-2 Compaq Professional Workstation AP500 Reference Guide
...air plenum 8-2 Alt key 1-12 Application key 1-12 Asset Management 1-4 described 3-2 viewing asset tracking number 2-3 Asset Tag, setting 2-3 AssetControl, described 3-2 audio 1-3 ESS 1868 driver 5-4 troubleshooting 11-8 audio line-in 1-9 audio line-out 1-8 audio system upgrading 5-4 using audio CDs 5-3 using PremierSound 5-4 automatic diagnostics 2-7 I-1 B Backspace key 1-11 basic... A-6 CD-ROM drive 1-7 bay configurations 8-1 cleaning 5-3 inserting 5-1 operating precautions 5-3 removing CD 5-2 troubleshooting 11-15 using CD-ROM software 5-2 Compaq Professional Workstation AP500 Reference Guide
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... A-3 Delete key 1-12 delimiter characters 3-14 Desktop Management Interface See DMI diagnostic tools 1-4 Compaq Diagnostics for Windows NT 3-3 Computer Checkup (TEST) 2-6 View System Information (INSPECT) 2-7 diagnostics diskette, creating 2-8 Diagnostics for Windows NT... driver ESS 1869 5-4 obtaining 3-29 drives CD-ROM 1-7 dual-state power button 3-26 E ECC fault prediction 3-5 EDMA 2-4 electrostatic discharge B-1 energy save mode disabling 2-4 enabling/disabling power LED blink 2-4 selecting timeout values 2-4 enhanced keyboard, enabling/disabling 3-16 Compaq Professional Workstation AP500 Reference...
... A-3 Delete key 1-12 delimiter characters 3-14 Desktop Management Interface See DMI diagnostic tools 1-4 Compaq Diagnostics for Windows NT 3-3 Computer Checkup (TEST) 2-6 View System Information (INSPECT) 2-7 diagnostics diskette, creating 2-8 Diagnostics for Windows NT... driver ESS 1869 5-4 obtaining 3-29 drives CD-ROM 1-7 dual-state power button 3-26 E ECC fault prediction 3-5 EDMA 2-4 electrostatic discharge B-1 energy save mode disabling 2-4 enabling/disabling power LED blink 2-4 selecting timeout values 2-4 enhanced keyboard, enabling/disabling 3-16 Compaq Professional Workstation AP500 Reference...
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... messages and codes D-1 Esc key 1-11 ESS 1869 driver 5-4 European Union Notice A-4 expansion board full length board card guide 9-5, 9-6 installing 9-5 installing, illustrated 9-5 expansion board slots 9-2 expansion boards 9-1 expansion slot 1-2 identifying PCI/ISA 9-2 removing cover 9-4 external battery jumper 6-11 external connectors 1-8 F F10 key, accessing the Compaq Utilities menu 2-1 F12 key, initiating remote system...
... messages and codes D-1 Esc key 1-11 ESS 1869 driver 5-4 European Union Notice A-4 expansion board full length board card guide 9-5, 9-6 installing 9-5 installing, illustrated 9-5 expansion board slots 9-2 expansion boards 9-1 expansion slot 1-2 identifying PCI/ISA 9-2 removing cover 9-4 external battery jumper 6-11 external connectors 1-8 F F10 key, accessing the Compaq Utilities menu 2-1 F12 key, initiating remote system...
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...drive 8-6, 8-9 network driver 4-2 PCI or ISA board 9-4 Pentium II processor 10-1 installing processor power module integration management Compaq Insight Manager 3-30 Compaq Management Solutions Partners ...Intel Pentium II processor installing 10-1 intelligent manageability asset management 3-2 Compaq Diagnostics for Windows NT 3-3 Compaq Management Solutions Partners 3-31 fault management 3-4 overview 3-1 security management... 8-5 hardware upgrade preparations 6-1 headphone jack 1-8 hood label, location of 6-4 http://www.compaq.com xii I I/O delay, setting 2-3 icon broken key 3-11 key 3-10 Icons ...
...drive 8-6, 8-9 network driver 4-2 PCI or ISA board 9-4 Pentium II processor 10-1 installing processor power module integration management Compaq Insight Manager 3-30 Compaq Management Solutions Partners ...Intel Pentium II processor installing 10-1 intelligent manageability asset management 3-2 Compaq Diagnostics for Windows NT 3-3 Compaq Management Solutions Partners 3-31 fault management 3-4 overview 3-1 security management... 8-5 hardware upgrade preparations 6-1 headphone jack 1-8 hood label, location of 6-4 http://www.compaq.com xii I I/O delay, setting 2-3 icon broken key 3-11 key 3-10 Icons ...
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...power supply 1-3 input and output F-1 surge tolerance 3-5 power switch 1-7 using for suspend mode 3-26 Compaq Professional Workstation AP500 Reference Guide messages error D-1 microphone jack 1-9 monitor troubleshooting 11-6 mouse 1-9 enabling/disabling 3-16 Logitech ...OEM MouseWare 1-10 mouse compliance statement A-4 music playing 5-4 recording 5-4 N national keyboard delimiter characters 3-14 network cable to RJ-45 connector 4-2 controller 4-1 installing driver...
...power supply 1-3 input and output F-1 surge tolerance 3-5 power switch 1-7 using for suspend mode 3-26 Compaq Professional Workstation AP500 Reference Guide messages error D-1 microphone jack 1-9 monitor troubleshooting 11-6 mouse 1-9 enabling/disabling 3-16 Logitech ...OEM MouseWare 1-10 mouse compliance statement A-4 music playing 5-4 recording 5-4 N national keyboard delimiter characters 3-14 network cable to RJ-45 connector 4-2 controller 4-1 installing driver...