Brochure
Page 1
...-resolution 3.2-inch QVGA 320 x 240 color screen ● Cisco AnyConnect VPN Client: Highly secure Internet phone connection for remote users that is Cisco Public Information. Data Sheet Cisco SPA525G2 5-Line IP Phone Cisco Small Business 5-Line Business IP Phone with Enhanced Connectivity and Media for a New Level of 1 All rights reserved. Cisco SPA525G2 5-Line IP Phone with the Cisco Unified Communications 500 Series for Small Business Figure 1. This...
...-resolution 3.2-inch QVGA 320 x 240 color screen ● Cisco AnyConnect VPN Client: Highly secure Internet phone connection for remote users that is Cisco Public Information. Data Sheet Cisco SPA525G2 5-Line IP Phone Cisco Small Business 5-Line Business IP Phone with Enhanced Connectivity and Media for a New Level of 1 All rights reserved. Cisco SPA525G2 5-Line IP Phone with the Cisco Unified Communications 500 Series for Small Business Figure 1. This...
Brochure
Page 2
.... This document is sold separately. New features can easily grow with your business. Tables 1 through 4 present the features, specifications, and compliance information for the Cisco SPA525G2 5-Line IP Phone with VPN and video surveillance applications. Table 1. Data Sheet The Cisco SPA525G2 5-Line IP Phone with Color Display (Figure 1) is an excellent choice for businesses that includes HD voice, on the...
.... This document is sold separately. New features can easily grow with your business. Tables 1 through 4 present the features, specifications, and compliance information for the Cisco SPA525G2 5-Line IP Phone with VPN and video surveillance applications. Table 1. Data Sheet The Cisco SPA525G2 5-Line IP Phone with Color Display (Figure 1) is an excellent choice for businesses that includes HD voice, on the...
Brochure
Page 3
Can designate separate VLANs (802.1Q) for the PC and Cisco IP phones, providing improved security and reliability of 6 per audio path (headset/handset/speaker) Signaling protocol support ● SPCP ● SIP version ...Supplementary services feature activation codes ● Supplementary services announcements codes ● Configurable supplementary services soft keys ● Individual volume setting per line ● URL (IP) dialing support ● Distinctive ringing based on busy ● Call blocking - Data Sheet Feature indicator Benefit voicemail has been processed ...
Can designate separate VLANs (802.1Q) for the PC and Cisco IP phones, providing improved security and reliability of 6 per audio path (headset/handset/speaker) Signaling protocol support ● SPCP ● SIP version ...Supplementary services feature activation codes ● Supplementary services announcements codes ● Configurable supplementary services soft keys ● Individual volume setting per line ● URL (IP) dialing support ● Distinctive ringing based on busy ● Call blocking - Data Sheet Feature indicator Benefit voicemail has been processed ...
Brochure
Page 5
...;F (0°to 45°C) 5% to 95% noncondensing, operating and nonoperating -13°to 176°F (-25°to 80°C) Table 4. Ordering Information Part Number SPA525G2 SPA525G2-RC Description Cisco SPA525G2 5-Line IP Phone Cisco SPA525G2 RC SKU (remote customization for SPA500, CP500, and SPA900 Series - 5V/2A (AU style plug) © 2010...
...;F (0°to 45°C) 5% to 95% noncondensing, operating and nonoperating -13°to 176°F (-25°to 80°C) Table 4. Ordering Information Part Number SPA525G2 SPA525G2-RC Description Cisco SPA525G2 5-Line IP Phone Cisco SPA525G2 RC SKU (remote customization for SPA500, CP500, and SPA900 Series - 5V/2A (AU style plug) © 2010...
User Manual
Page 4
... and IC Statement 2 Federal Communication Commission Interference Statement 2 IMPORTANT NOTE 3 Industry Canada Statement 3 Chapter 1: Getting Started 7 Overview of the Cisco SPA 525G/525G2 IP Phone 8 Caring for Your Phone 9 Understanding Your Phone's Lines and Buttons 10 Phone Components 10 Softkey Buttons 12 Using the Keypad and Buttons with Menus 15 Using Keypad Shortcuts 15 Using the Navigation...
... and IC Statement 2 Federal Communication Commission Interference Statement 2 IMPORTANT NOTE 3 Industry Canada Statement 3 Chapter 1: Getting Started 7 Overview of the Cisco SPA 525G/525G2 IP Phone 8 Caring for Your Phone 9 Understanding Your Phone's Lines and Buttons 10 Phone Components 10 Softkey Buttons 12 Using the Keypad and Buttons with Menus 15 Using Keypad Shortcuts 15 Using the Navigation...
User Manual
Page 7
... Your Mobile Phone Using Your Cisco SPA 525G2 78 Playing MP3 Files on Your Phone 78 Creating the Playlist 78 Playing Songs 79 Changing the Left and Right Channel for Stereo Headsets 80 Using the Paging Feature 81 Paging Another Phone 81 Paging a Group of Phones 81 Configuring Auto Answer 81 Cisco Small Business IP Phone SPA 525G...
... Your Mobile Phone Using Your Cisco SPA 525G2 78 Playing MP3 Files on Your Phone 78 Creating the Playlist 78 Playing Songs 79 Changing the Left and Right Channel for Stereo Headsets 80 Using the Paging Feature 81 Paging Another Phone 81 Paging a Group of Phones 81 Configuring Auto Answer 81 Cisco Small Business IP Phone SPA 525G...
User Manual
Page 8
... Using Ring Tones Accessing Weather and News on Your Phone Accessing Weather Information Accessing News Configuring Date and Time Parameters on Your Phone Using Star Codes Restarting Your Phone Viewing Phone, Network, and Call Information Viewing Phone Information Viewing Network Information Viewing Phone Line and Extension Information Viewing Peripheral Status Viewing the Wireless Connection Status Advanced Menus... 83 84 85 85 86 87 88 90 90 90 91 91 92 92 93 94 95 95 96 97 98 98 99 99 100 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 5
... Using Ring Tones Accessing Weather and News on Your Phone Accessing Weather Information Accessing News Configuring Date and Time Parameters on Your Phone Using Star Codes Restarting Your Phone Viewing Phone, Network, and Call Information Viewing Phone Information Viewing Network Information Viewing Phone Line and Extension Information Viewing Peripheral Status Viewing the Wireless Connection Status Advanced Menus... 83 84 85 85 86 87 88 90 90 90 91 91 92 92 93 94 95 95 96 97 98 98 99 99 100 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 5
User Manual
Page 10
... chapter provides an overview of your Cisco SPA 525G or Cisco SPA 525G2 IP phone. (Where features apply to both phones in this document, the phone is referred to as the "Cisco SPA 525G/525G2.) It contains the following sections: • Overview of the Cisco SPA 525G/525G2 IP Phone, page 8 • Understanding Your Phone's Lines and Buttons, page 10 • Using...
... chapter provides an overview of your Cisco SPA 525G or Cisco SPA 525G2 IP phone. (Where features apply to both phones in this document, the phone is referred to as the "Cisco SPA 525G/525G2.) It contains the following sections: • Overview of the Cisco SPA 525G/525G2 IP Phone, page 8 • Understanding Your Phone's Lines and Buttons, page 10 • Using...
User Manual
Page 13
... Your Phone's Lines and Buttons 1 Understanding Your Phone's Lines and Buttons Use the following graphic and table to answer or place calls. 2 Speaker Speaker for phone. 3 Message Waiting Indicator When lit: • Red-You have a new voice mail message. • Flashing Red-You have an incoming call. Phone Components Figure 1 Cisco SPA 525G/525G2 Phone Components Table 1 IP Phone Components # Phone...
... Your Phone's Lines and Buttons 1 Understanding Your Phone's Lines and Buttons Use the following graphic and table to answer or place calls. 2 Speaker Speaker for phone. 3 Message Waiting Indicator When lit: • Red-You have a new voice mail message. • Flashing Red-You have an incoming call. Phone Components Figure 1 Cisco SPA 525G/525G2 Phone Components Table 1 IP Phone Components # Phone...
User Manual
Page 14
.... Getting Started Understanding Your Phone's Lines and Buttons 1 Table 1 IP Phone Components # Phone Feature Description 4 LCD Screen Your phone may vary, but typically displays: • Date and time • Phone station name • Line extensions • Softkey options • Startup logo, screen saver, background photo, and photo album 5 Line keys Indicates phone line status. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User...
.... Getting Started Understanding Your Phone's Lines and Buttons 1 Table 1 IP Phone Components # Phone Feature Description 4 LCD Screen Your phone may vary, but typically displays: • Date and time • Phone station name • Line extensions • Softkey options • Startup logo, screen saver, background photo, and photo album 5 Line keys Indicates phone line status. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User...
User Manual
Page 15
...Cisco SPA 525G/525G2 Softkey Buttons Button Function Add Adds a new item (for more information. When the headset is shown. Contact your phone. Alpha Press to see additional softkeys. Press the Right Arrow or Left Arrow keys to enter alphabetic characters in alphabetical order). Getting Started Understanding Your Phone's Lines and Buttons 1 Table 1 IP Phone Components # Phone... Feature Description 13 Volume button Press + to turn the headset on your phone administrator for ...
...Cisco SPA 525G/525G2 Softkey Buttons Button Function Add Adds a new item (for more information. When the headset is shown. Contact your phone. Alpha Press to see additional softkeys. Press the Right Arrow or Left Arrow keys to enter alphabetic characters in alphabetical order). Getting Started Understanding Your Phone's Lines and Buttons 1 Table 1 IP Phone Components # Phone... Feature Description 13 Volume button Press + to turn the headset on your phone administrator for ...
User Manual
Page 16
.... delChar Deletes the last number or letter. EditDial Edits a number before dialing. See "Picking Up a Call," on page 46. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 13 Connect Connects to the wireless network or Bluetooth device). Directory Access your...the string of numbers that you have highlighted in a list such as the Missed Calls screen. Getting Started Understanding Your Phone's Lines and Buttons 1 Table 2 Cisco SPA 525G/525G2 Softkey Buttons Button Function BlindXfer Performs a blind call by dialing the number that is ringing at that...
.... delChar Deletes the last number or letter. EditDial Edits a number before dialing. See "Picking Up a Call," on page 46. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 13 Connect Connects to the wireless network or Bluetooth device). Directory Access your...the string of numbers that you have highlighted in a list such as the Missed Calls screen. Getting Started Understanding Your Phone's Lines and Buttons 1 Table 2 Cisco SPA 525G/525G2 Softkey Buttons Button Function BlindXfer Performs a blind call by dialing the number that is ringing at that...
User Manual
Page 17
See "Parking a Call," on an active shared line. Play Plays a selected item such as weather). Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 14 Join Connects a conference call . Next Moves to a previous item in... of missed calls. Getting Started Understanding Your Phone's Lines and Buttons 1 Table 2 Cisco SPA 525G/525G2 Softkey Buttons Button Function Handset Switches audio from your Bluetooth-enabled mobile phone to the Cisco SPA 525G2. Handsfree Switches audio from the Cisco SPA 525G2 to update information (such as ...
See "Parking a Call," on an active shared line. Play Plays a selected item such as weather). Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 14 Join Connects a conference call . Next Moves to a previous item in... of missed calls. Getting Started Understanding Your Phone's Lines and Buttons 1 Table 2 Cisco SPA 525G/525G2 Softkey Buttons Button Function Handset Switches audio from your Bluetooth-enabled mobile phone to the Cisco SPA 525G2. Handsfree Switches audio from the Cisco SPA 525G2 to update information (such as ...
User Manual
Page 26
... Connecting the Handset STEP 1 Find the longer end of the phone base in the slot marked with a phone symbol. CAUTION Do not plug a telephone line cord into the jack at the bottom of the handset (not shown). Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 23 Insert it ...NOTE The RJ-11 port marked "AUX" is reserved for connection with the Cisco SPA 500S Attendant Console that the network is ready for use as a telephone line port. ! It is labeled #5 on the Cisco SPA 525G/525G2 IP Phone Connections graphic. STEP 2 Insert the short end of the handset cord into...
... Connecting the Handset STEP 1 Find the longer end of the phone base in the slot marked with a phone symbol. CAUTION Do not plug a telephone line cord into the jack at the bottom of the handset (not shown). Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 23 Insert it ...NOTE The RJ-11 port marked "AUX" is reserved for connection with the Cisco SPA 500S Attendant Console that the network is ready for use as a telephone line port. ! It is labeled #5 on the Cisco SPA 525G/525G2 IP Phone Connections graphic. STEP 2 Insert the short end of the handset cord into...
User Manual
Page 28
... Stand 2 Number 1 2 3 4 5 6 Component Auxiliary port. Additional Ethernet port. STEP 1 Line up the tabs on the Cisco SPA 525G2 model to charge a device such as a Bluetooth-enabled mobile phone if your phone has a mini-USB port. (Optional) Attaching the Desk Stand NOTE Do not attach the desk stand... if you are attaching a Cisco SPA 500S attendant console attach the console before attaching the desk stand. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 25 STEP 2 Slide the bottom tabs into the...
... Stand 2 Number 1 2 3 4 5 6 Component Auxiliary port. Additional Ethernet port. STEP 1 Line up the tabs on the Cisco SPA 525G2 model to charge a device such as a Bluetooth-enabled mobile phone if your phone has a mini-USB port. (Optional) Attaching the Desk Stand NOTE Do not attach the desk stand... if you are attaching a Cisco SPA 500S attendant console attach the console before attaching the desk stand. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 25 STEP 2 Slide the bottom tabs into the...
User Manual
Page 40
... in again. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 37 STEP 7 Press Save to the latest firmware for ideal performance. ! However, later firmware versions may automatically upgrade your phone. At the bottom of the LCD screen. The date, name and number of the phone appear on the top line of the...
... in again. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 37 STEP 7 Press Save to the latest firmware for ideal performance. ! However, later firmware versions may automatically upgrade your phone. At the bottom of the LCD screen. The date, name and number of the phone appear on the top line of the...
User Manual
Page 43
...or Down Arrow key and press the Resume softkey. Using Basic Phone Functions Placing or Answering a Call 3 Placing or Answering a Call NOTE You may have to dial a number or numbers to the first call, press the flashing red line button, or select the call .) • Press the ...flashing red line button. To return to reach an outside line. If you begin dialing. The call is put on the LCD screen. Ask your phone administrator. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (...
...or Down Arrow key and press the Resume softkey. Using Basic Phone Functions Placing or Answering a Call 3 Placing or Answering a Call NOTE You may have to dial a number or numbers to the first call, press the flashing red line button, or select the call .) • Press the ...flashing red line button. To return to reach an outside line. If you begin dialing. The call is put on the LCD screen. Ask your phone administrator. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (...
User Manual
Page 44
A series of the phone's ringer. Pressing the Volume button while not on a call adjusts the volume of beeps indicates the call is on hold , press the Hold button. Resuming a Call To resume the call, press the flashing red line button for the call : • If you are using the handset... the volume, or press - Press the Mute button again to unmute. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 41 Using Mute To mute the phone microphone, speaker, or headset microphone, press the Mute button on the phone. Ending a Call To end a call . Press Save. The button lights...
A series of the phone's ringer. Pressing the Volume button while not on a call adjusts the volume of beeps indicates the call is on hold , press the Hold button. Resuming a Call To resume the call, press the flashing red line button for the call : • If you are using the handset... the volume, or press - Press the Mute button again to unmute. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 41 Using Mute To mute the phone microphone, speaker, or headset microphone, press the Mute button on the phone. Ending a Call To end a call . Press Save. The button lights...
User Manual
Page 45
... you hang up . Performing an Unattended (Blind) Transfer STEP 1 During an active call is transferred with no further action required on your part. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 42 STEP 3 Press Dial or wait a few seconds. The call is placed on hold and a ...call rings, the transfer fails and the first call is disconnected. STEP 2 Either: • Enter the number to which you misdial, press the second line button again to receive a dial tone. • To transfer after the call begins to ring and hang up before transferring the call. • Blind...
... you hang up . Performing an Unattended (Blind) Transfer STEP 1 During an active call is transferred with no further action required on your part. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 42 STEP 3 Press Dial or wait a few seconds. The call is placed on hold and a ...call rings, the transfer fails and the first call is disconnected. STEP 2 Either: • Enter the number to which you misdial, press the second line button again to receive a dial tone. • To transfer after the call begins to ring and hang up before transferring the call. • Blind...
User Manual
Page 46
...the Miss softkey to select a number and modify it . Viewing a List of Missed Calls To view a list of Missed Calls" on page 43. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 43 STEP 2 (Optional) Press EditDial to view a list of missed calls. Viewing and Returning Missed Calls The... from a long distance number or an outside line, you can also turn off this feature - Press the Edit button to edit the call from the Missed Call list. see the "Turning the Missed Calls Shortcut On and Off" section on your IP phone notifies you want to edit the number. STEP...
...the Miss softkey to select a number and modify it . Viewing a List of Missed Calls To view a list of Missed Calls" on page 43. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 43 STEP 2 (Optional) Press EditDial to view a list of missed calls. Viewing and Returning Missed Calls The... from a long distance number or an outside line, you can also turn off this feature - Press the Edit button to edit the call from the Missed Call list. see the "Turning the Missed Calls Shortcut On and Off" section on your IP phone notifies you want to edit the number. STEP...