Brochure
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... SPCP mode. The Cisco SPA525G2 provides encrypted signaling, media, and provisioning information, using a Bluetooth or 2.5-mm headset for hands-free calling Activates full-duplex speakerphone; Also lights red in order to remotely manage the phone/user configuration and software upgrades. Page 2 of running network cabling. Data Sheet The Cisco SPA525G2 5-Line IP Phone with Color Display (Figure 1) is an excellent choice for businesses that includes HD voice, on-phone applications, and intuitive menu options. Cisco SPA Secure Remote...
... SPCP mode. The Cisco SPA525G2 provides encrypted signaling, media, and provisioning information, using a Bluetooth or 2.5-mm headset for hands-free calling Activates full-duplex speakerphone; Also lights red in order to remotely manage the phone/user configuration and software upgrades. Page 2 of running network cabling. Data Sheet The Cisco SPA525G2 5-Line IP Phone with Color Display (Figure 1) is an excellent choice for businesses that includes HD voice, on-phone applications, and intuitive menu options. Cisco SPA Secure Remote...
Brochure
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... Cisco XML-based corporate directory support ● Cisco XML services interface (XSI) Call control and audio features ● Call hold ● Music on busy ● Visual voice message waiting indicator (VMWI) ● Shared/bridge line appearance1 ● Call pickup - anonymous and selective ● Do not disturb ● Intercom1 ● Group paging1 ● Extension mobility1 ● Configurable dial/numbering plan support with primary SIP proxy server ● SIP support in . dynamic via DNS SRV, A records ● Re-registration with inter-digit timers...
... Cisco XML-based corporate directory support ● Cisco XML services interface (XSI) Call control and audio features ● Call hold ● Music on busy ● Visual voice message waiting indicator (VMWI) ● Shared/bridge line appearance1 ● Call pickup - anonymous and selective ● Do not disturb ● Intercom1 ● Group paging1 ● Extension mobility1 ● Configurable dial/numbering plan support with primary SIP proxy server ● SIP support in . dynamic via DNS SRV, A records ● Re-registration with inter-digit timers...
Brochure
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... online forum, enables you to factory replacement and a 90-day limited software warranty. For More Information For more information on the Cisco SPA525G2 IP phone, please visit http://www.cisco.com/go /warranty. Data Sheet Part Number SPA500S Description 32-button attendant console for this support option. Table 7 provides ordering information for Cisco SPA 500 Series IP Phones (maximum of 2 per phone) Service and Support The Cisco Small Business Support Service provides...
... online forum, enables you to factory replacement and a 90-day limited software warranty. For More Information For more information on the Cisco SPA525G2 IP phone, please visit http://www.cisco.com/go /warranty. Data Sheet Part Number SPA500S Description 32-button attendant console for this support option. Table 7 provides ordering information for Cisco SPA 500 Series IP Phones (maximum of 2 per phone) Service and Support The Cisco Small Business Support Service provides...
User Manual
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... Upgrading Your Phone's Firmware 37 Chapter 3: Using Basic Phone Functions 39 Placing or Answering a Call 40 Using Dial Assistance 40 Adjusting Call Volume and Muting 41 Adjusting Call Volume 41 Using Mute 41 Putting a Call on Hold 41 Resuming a Call 41 Ending a Call 41 Transferring Calls 42 Performing an Attended Transfer 42 Performing an Unattended (Blind) Transfer 42 Redialing 43 Viewing and Returning Missed Calls 43 Returning a Missed Call 43 Viewing a List of Missed Calls 43 Turning the Missed Calls Shortcut On and Off 44 Cisco Small Business...
... Upgrading Your Phone's Firmware 37 Chapter 3: Using Basic Phone Functions 39 Placing or Answering a Call 40 Using Dial Assistance 40 Adjusting Call Volume and Muting 41 Adjusting Call Volume 41 Using Mute 41 Putting a Call on Hold 41 Resuming a Call 41 Ending a Call 41 Transferring Calls 42 Performing an Attended Transfer 42 Performing an Unattended (Blind) Transfer 42 Redialing 43 Viewing and Returning Missed Calls 43 Returning a Missed Call 43 Viewing a List of Missed Calls 43 Turning the Missed Calls Shortcut On and Off 44 Cisco Small Business...
User Manual
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... Using Your Personal Address Book 51 Adding a New Contact 52 Copying a Contact 52 Searching for a Contact 53 Deleting a Contact 53 Editing a Contact 53 Using the Corporate Directory 54 Using the Call History Lists 54 Viewing the Call History Lists 54 Deleting a Call History List 55 Calling from the Call History Lists 55 Deleting an Entry from the Call History Lists 56 Saving a Call History List Number to Your Directory 56 Setting or Changing a Phone Password 56 Logging In and Logging Out of Your Phone 57 Accessing Voicemail 58 Cisco Small Business...
... Using Your Personal Address Book 51 Adding a New Contact 52 Copying a Contact 52 Searching for a Contact 53 Deleting a Contact 53 Editing a Contact 53 Using the Corporate Directory 54 Using the Call History Lists 54 Viewing the Call History Lists 54 Deleting a Call History List 55 Calling from the Call History Lists 55 Deleting an Entry from the Call History Lists 56 Saving a Call History List Number to Your Directory 56 Setting or Changing a Phone Password 56 Logging In and Logging Out of Your Phone 57 Accessing Voicemail 58 Cisco Small Business...
User Manual
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... Phone 76 Viewing Mobile Phone Battery and Signal Information on Your Cisco SPA 525G2 77 Charging Your Mobile Phone Using Your Cisco SPA 525G2 78 Playing MP3 Files on Your Phone 78 Creating the Playlist 78 Playing Songs 79 Changing the Left and Right Channel for Stereo Headsets 80 Using the Paging Feature 81 Paging Another Phone 81 Paging a Group of Phones 81 Configuring Auto Answer 81 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide...
... Phone 76 Viewing Mobile Phone Battery and Signal Information on Your Cisco SPA 525G2 77 Charging Your Mobile Phone Using Your Cisco SPA 525G2 78 Playing MP3 Files on Your Phone 78 Creating the Playlist 78 Playing Songs 79 Changing the Left and Right Channel for Stereo Headsets 80 Using the Paging Feature 81 Paging Another Phone 81 Paging a Group of Phones 81 Configuring Auto Answer 81 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide...
User Manual
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... Date and Time Parameters on Your Phone Using Star Codes Restarting Your Phone Viewing Phone, Network, and Call Information Viewing Phone Information Viewing Network Information Viewing Phone Line and Extension Information Viewing Peripheral Status Viewing the Wireless Connection Status Advanced Menus for Technical Support Personnel Chapter 5: Using the Web Interface Logging in to the Web Interface Configuring Your Address Book Setting Do Not Disturb Configuring Call Forwarding Configuring Call Waiting Blocking Caller ID Blocking Anonymous Calls Viewing Call History Lists Creating Speed Dials...
... Date and Time Parameters on Your Phone Using Star Codes Restarting Your Phone Viewing Phone, Network, and Call Information Viewing Phone Information Viewing Network Information Viewing Phone Line and Extension Information Viewing Peripheral Status Viewing the Wireless Connection Status Advanced Menus for Technical Support Personnel Chapter 5: Using the Web Interface Logging in to the Web Interface Configuring Your Address Book Setting Do Not Disturb Configuring Call Forwarding Configuring Call Waiting Blocking Caller ID Blocking Anonymous Calls Viewing Call History Lists Creating Speed Dials...
User Manual
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... additional Ethernet port that allows a computer to be made or received with a handset, headset or speaker. Calls can be connected to the network through its Ethernet connection or the built-in Wireless-G connection. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 8 If you are using the Wireless-G connection, a separate power adapter (PA-100) is connected to the network via the wired Ethernet connection). Either connect your phone to an Ethernet switch that provide voice...
... additional Ethernet port that allows a computer to be made or received with a handset, headset or speaker. Calls can be connected to the network through its Ethernet connection or the built-in Wireless-G connection. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 8 If you are using the Wireless-G connection, a separate power adapter (PA-100) is connected to the network via the wired Ethernet connection). Either connect your phone to an Ethernet switch that provide voice...
User Manual
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... Started Understanding Your Phone's Lines and Buttons 1 Table 1 IP Phone Components # Phone Feature Description 4 LCD Screen Your phone may vary, but typically displays: • Date and time • Phone station name • Line extensions • Softkey options • Startup logo, screen saver, background photo, and photo album 5 Line keys Indicates phone line status. When the phone is highlighted on the LCD screen. 9 Messages button Press to access voice mail (must be used). • Flashing Orange: The phone is not connected to the network...
... Started Understanding Your Phone's Lines and Buttons 1 Table 1 IP Phone Components # Phone Feature Description 4 LCD Screen Your phone may vary, but typically displays: • Date and time • Phone station name • Line extensions • Softkey options • Startup logo, screen saver, background photo, and photo album 5 Line keys Indicates phone line status. When the phone is highlighted on the LCD screen. 9 Messages button Press to access voice mail (must be used). • Flashing Orange: The phone is not connected to the network...
User Manual
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... button glows green. 15 Speaker button Press to see additional softkeys. Table 2 Cisco SPA 525G/525G2 Softkey Buttons Button Function Add Adds a new item (for example, of the handset, headset, speaker (when the handset is off . Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 12 Getting Started Understanding Your Phone's Lines and Buttons 1 Table 1 IP Phone Components # Phone Feature Description 13 Volume button Press + to dial phone numbers, enter letters, and choose menu items. Softkey Buttons The phone displays four softkey buttons at a time...
... button glows green. 15 Speaker button Press to see additional softkeys. Table 2 Cisco SPA 525G/525G2 Softkey Buttons Button Function Add Adds a new item (for example, of the handset, headset, speaker (when the handset is off . Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 12 Getting Started Understanding Your Phone's Lines and Buttons 1 Table 1 IP Phone Components # Phone Feature Description 13 Volume button Press + to dial phone numbers, enter letters, and choose menu items. Softkey Buttons The phone displays four softkey buttons at a time...
User Manual
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... item (for example, a contact in a list such as the Missed Calls screen. See "Using Your Personal Address Book," on page 48. See "Picking Up a Call," on page 51. See "Placing a Three-Way Conference Call," on page 43. Connect Connects to the wireless network or Bluetooth device). See "Viewing and Returning Missed Calls," on page 50. End Call Disconnects a call . GrPickup Allows you can edit numbers or letters, or enable or disable a feature. EditDial Edits a number before dialing. prevents incoming calls from the Call History list).
... item (for example, a contact in a list such as the Missed Calls screen. See "Using Your Personal Address Book," on page 48. See "Picking Up a Call," on page 51. See "Placing a Three-Way Conference Call," on page 43. Connect Connects to the wireless network or Bluetooth device). See "Viewing and Returning Missed Calls," on page 50. End Call Disconnects a call . GrPickup Allows you can edit numbers or letters, or enable or disable a feature. EditDial Edits a number before dialing. prevents incoming calls from the Call History list).
User Manual
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... supported models, contact your product to connect the phone to connect a headset: • For Bluetooth headsets: See the "Connecting Bluetooth Headsets" section on or off hook). Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 17 Consult the documentation for your particular headset for connection. To use the speakerphone, press the Speaker button (the handset can be either on page 18. • For wireless, non-Bluetooth headsets (such as Plantronics or Jabra): Follow the instructions for your reseller. Additional...
... supported models, contact your product to connect the phone to connect a headset: • For Bluetooth headsets: See the "Connecting Bluetooth Headsets" section on or off hook). Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 17 Consult the documentation for your particular headset for connection. To use the speakerphone, press the Speaker button (the handset can be either on page 18. • For wireless, non-Bluetooth headsets (such as Plantronics or Jabra): Follow the instructions for your reseller. Additional...
User Manual
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See the "Upgrading Firmware" section on page 102. • Upgrade using the Cisco SPA 9000 Voice System Setup Wizard (if your PC and log in to the web interface to your phone is part of a Cisco SPA 9000 Voice System network). Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 38 See the Cisco SPA 9000 Voice System Setup Wizard User Guide. Installing Your Phone Upgrading Your Phone's Firmware 2 There are two ways to upgrade your phone's firmware: • Download the firmware to run the upgrade procedure.
See the "Upgrading Firmware" section on page 102. • Upgrade using the Cisco SPA 9000 Voice System Setup Wizard (if your PC and log in to the web interface to your phone is part of a Cisco SPA 9000 Voice System network). Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 38 See the Cisco SPA 9000 Voice System Setup Wizard User Guide. Installing Your Phone Upgrading Your Phone's Firmware 2 There are two ways to upgrade your phone's firmware: • Download the firmware to run the upgrade procedure.
User Manual
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...; Redialing, page 43 • Viewing and Returning Missed Calls, page 43 • Turning the Missed Calls Shortcut On and Off, page 44 • Forwarding Calls, page 44 • Setting Do Not Disturb, page 46 • Picking Up a Call, page 48 • Parking a Call, page 48 • Placing a Three-Way Conference Call, page 50 • Using the Phone Directories, page 50 • Using the Call History Lists, page 54 • Setting or Changing a Phone Password, page 56 • Accessing Voicemail, page 58 Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 39
...; Redialing, page 43 • Viewing and Returning Missed Calls, page 43 • Turning the Missed Calls Shortcut On and Off, page 44 • Forwarding Calls, page 44 • Setting Do Not Disturb, page 46 • Picking Up a Call, page 48 • Parking a Call, page 48 • Placing a Three-Way Conference Call, page 50 • Using the Phone Directories, page 50 • Using the Call History Lists, page 54 • Setting or Changing a Phone Password, page 56 • Accessing Voicemail, page 58 Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 39
User Manual
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... screen when you . • Press EditDial to your PC using the IP Phone Web Interface; STEP 3 Select Call Preferences. You can forward all entries from the Missed Calls list. - Delete Entry-Delete the entry from the Missed Calls list. - Turning the Missed Calls Shortcut On and Off This option controls the Missed Call notification that called you miss a call forwarding options from your personal address book. Forwarding Calls You can also set call . Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 44 Delete List-Delete...
... screen when you . • Press EditDial to your PC using the IP Phone Web Interface; STEP 3 Select Call Preferences. You can forward all entries from the Missed Calls list. - Delete Entry-Delete the entry from the Missed Calls list. - Turning the Missed Calls Shortcut On and Off This option controls the Missed Call notification that called you miss a call forwarding options from your personal address book. Forwarding Calls You can also set call . Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 44 Delete List-Delete...
User Manual
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... using the IP Phone Web Interface; STEP 3 Press Save. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 46 for voice mail, or a number to which to delay forwarding calls, if there is not configured, callers hear a busy signal or message. STEP 2 Enter the number of seconds to forward all calls; Stopping Call Forwarding To stop forwarding calls: STEP 1 Under Call Forwarding, press the Right Arrow key to prevent incoming calls from your phone. Setting Do Not Disturb Use the Do Not Disturb feature to turn call forwarding...
... using the IP Phone Web Interface; STEP 3 Press Save. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 46 for voice mail, or a number to which to delay forwarding calls, if there is not configured, callers hear a busy signal or message. STEP 2 Enter the number of seconds to forward all calls; Stopping Call Forwarding To stop forwarding calls: STEP 1 Under Call Forwarding, press the Right Arrow key to prevent incoming calls from your phone. Setting Do Not Disturb Use the Do Not Disturb feature to turn call forwarding...
User Manual
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... 60 answered calls. • Placed Calls-Shows all calls placed from one of the Call History lists: STEP 1 Choose the call before dialing it. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 55 STEP 2 Scroll to view. STEP 4 Press Option and select Delete List. Using Basic Phone Functions Using the Call History Lists 3 STEP 3 Select the Call History list you want to edit the number. Deleting a Call History List STEP 1 Press the Setup button. STEP...
... 60 answered calls. • Placed Calls-Shows all calls placed from one of the Call History lists: STEP 1 Choose the call before dialing it. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 55 STEP 2 Scroll to view. STEP 4 Press Option and select Delete List. Using Basic Phone Functions Using the Call History Lists 3 STEP 3 Select the Call History list you want to edit the number. Deleting a Call History List STEP 1 Press the Setup button. STEP...
User Manual
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...Voice over IP quality. Activate Call Back. See Forwarding Calls, page 44. Deactivate Secure Call feature for a single call . Pick up a call . See Parking a Call, page 48. For example, to access phone supplementary services. Activate Secure Call feature for all calls. Pick up a group call at another extension. Activate Call Forward All. See Forwarding Calls, page 44. Using Advanced Phone Features Using Star Codes 4 Using Star Codes The Cisco SPA 525G/525G2 supports numerous "star codes" to block caller ID (star code 67), you are entered before dialing a telephone number...
...Voice over IP quality. Activate Call Back. See Forwarding Calls, page 44. Deactivate Secure Call feature for a single call . Pick up a call . See Parking a Call, page 48. For example, to access phone supplementary services. Activate Secure Call feature for all calls. Pick up a group call at another extension. Activate Call Forward All. See Forwarding Calls, page 44. Using Advanced Phone Features Using Star Codes 4 Using Star Codes The Cisco SPA 525G/525G2 supports numerous "star codes" to block caller ID (star code 67), you are entered before dialing a telephone number...
User Manual
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... of your phone using a web browser. This chapter contains the following sections: • Configuring Your Address Book, page 95 • Setting Do Not Disturb, page 96 • Configuring Call Forwarding, page 97 • Configuring Call Waiting, page 98 • Blocking Caller ID, page 98 • Blocking Anonymous Calls, page 99 • Viewing Call History Lists, page 99 • Creating Speed Dials, page 100 • Configuring Wi-Fi, page 100 • Configuring Bluetooth, page 101 • Upgrading Firmware, page 102 Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 94...
... of your phone using a web browser. This chapter contains the following sections: • Configuring Your Address Book, page 95 • Setting Do Not Disturb, page 96 • Configuring Call Forwarding, page 97 • Configuring Call Waiting, page 98 • Blocking Caller ID, page 98 • Blocking Anonymous Calls, page 99 • Viewing Call History Lists, page 99 • Creating Speed Dials, page 100 • Configuring Wi-Fi, page 100 • Configuring Bluetooth, page 101 • Upgrading Firmware, page 102 Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 94...
User Manual
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... answered calls. • Missed Calls-Shows the last 60 missed calls. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 99 Using the Web Interface Blocking Anonymous Calls 5 Blocking Anonymous Calls Blocking anonymous calls prevents calls with the call from one of the page, click Save All Settings. To block anonymous calls: STEP 1 Log in to your phone. (For example, if a caller set his phone to not display Caller ID, the call is considered anonymous.) These callers receive a busy signal or message. STEP 2 In the Voice...
... answered calls. • Missed Calls-Shows the last 60 missed calls. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 99 Using the Web Interface Blocking Anonymous Calls 5 Blocking Anonymous Calls Blocking anonymous calls prevents calls with the call from one of the page, click Save All Settings. To block anonymous calls: STEP 1 Log in to your phone. (For example, if a caller set his phone to not display Caller ID, the call is considered anonymous.) These callers receive a busy signal or message. STEP 2 In the Voice...
