Cisco CP-7937G Support Question
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Question posted by toufiklallaoui on December 17th, 2023
The Mac Address Ip Phone Cisco Cp-7937g.
Current Answers
Answer #1: Posted by SonuKumar on December 17th, 2023 11:18 AM
1. On the Phone:
Label: Look for a small label on the bottom of the phone. The MAC address should be printed there along with other information like the model number and serial number.
Phone Information Menu: Access the phone's information menu. The exact steps may vary depending on the software version installed, but generally, it involves pressing several buttons in a specific sequence. Once in the menu, navigate to the "System Information" or "About" section, where you should find the MAC address displayed.
2. Using Cisco Unified Communications Manager (UCM):
If your phone is registered with a Cisco UCM server, you can access its information, including the MAC address, through the UCM web interface. Log in to the UCM web interface, navigate to the "Device" section, and search for your phone by its extension number or IP address. Once you find the phone, click on it to view its details, which should include the MAC address.
3. Network Switch:
If your phone is connected to a network switch, you can use the switch's management interface to identify the MAC address of the connected device. The switch will display the MAC address of each connected device along with other information like the IP address and port number.
Here are some additional resources that you may find helpful:
Cisco Unified IP Conference Station 7937G Administration Guide: https://community.cisco.com/kxiwq67737/attachments/kxiwq67737/5961-discussions-ip-telephony/151571/1/84392-cisco_cp_7937g_admin_guide.pdf
How to find a MAC address on the network (Cisco Community thread): https://community.cisco.com/t5/routing/how-to-find-mac-address/td-p/685288
I hope this information helps you find the MAC address for your Cisco CP-7937G phone.
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
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