iP3500 series Quick Start Guide
Page 5
... Becomes Faint or Colors Are Incorrect 29 Printing the Nozzle Check Pattern 30 Examining the Nozzle Check Pattern ...........32 Print Head Cleaning 33 Print Head Deep Cleaning 36 Aligning the Print Head 38 Cleaning Your Printer 44 Troubleshooting 52 Cannot Install the Printer Driver 53 Cannot ...Connect to Computer Properly.........54 Print Results Not Satisfactory 55 Printer Does Not Start 59 Printer Moves But Ink Is Not Ejected 60 Paper Does Not ...
... Becomes Faint or Colors Are Incorrect 29 Printing the Nozzle Check Pattern 30 Examining the Nozzle Check Pattern ...........32 Print Head Cleaning 33 Print Head Deep Cleaning 36 Aligning the Print Head 38 Cleaning Your Printer 44 Troubleshooting 52 Cannot Install the Printer Driver 53 Cannot ...Connect to Computer Properly.........54 Print Results Not Satisfactory 55 Printer Does Not Start 59 Printer Moves But Ink Is Not Ejected 60 Paper Does Not ...
iP3500 series Quick Start Guide
Page 56
...Take the appropriate action described in printing such as the printer is out of paper or paper is jammed, a troubleshooting message is displayed automatically. Note This section mainly describes the methods of printer operation for problems you may vary depending on the ...version of your computer, refer to "Troubleshooting" in the User's Guide on page 71. Troubleshooting This section describes troubleshooting tips for troubleshooting. z "Cannot Install the Printer Driver" on page 53 z ...
...Take the appropriate action described in printing such as the printer is out of paper or paper is jammed, a troubleshooting message is displayed automatically. Note This section mainly describes the methods of printer operation for problems you may vary depending on the ...version of your computer, refer to "Troubleshooting" in the User's Guide on page 71. Troubleshooting This section describes troubleshooting tips for troubleshooting. z "Cannot Install the Printer Driver" on page 53 z ...
iP3500 series Quick Start Guide
Page 57
... the CD-ROM icon on the PIXMA XXX screen (where "XXX" is your printer's name), then remove the CD-ROM. (5)Turn the printer off. (6)Restart the computer. (7)Make...and you were unable to proceed beyond the Printer Connection screen. Refer to the PC Printing Guide onscreen manual. Contact a Canon Service representative. Installation procedure not followed correctly...the printer driver, restart your computer. Troubleshooting 53 Cannot Install the Printer Driver Cause Unable to proceed beyond the Printer Connection screen, follow the procedure below to reinstall the printer ...
... the CD-ROM icon on the PIXMA XXX screen (where "XXX" is your printer's name), then remove the CD-ROM. (5)Turn the printer off. (6)Restart the computer. (7)Make...and you were unable to proceed beyond the Printer Connection screen. Refer to the PC Printing Guide onscreen manual. Contact a Canon Service representative. Installation procedure not followed correctly...the printer driver, restart your computer. Troubleshooting 53 Cannot Install the Printer Driver Cause Unable to proceed beyond the Printer Connection screen, follow the procedure below to reinstall the printer ...
iP3500 series Quick Start Guide
Page 58
Action If your hardware and install it on page 54. 54 Troubleshooting We recommend the cable to communication speed. z The USB 2.0 Hi-Speed driver operates properly. In this case, the printer operates properly but printing speed may slow down due to be no longer than around 10 feet / 3 meters....and the USB hub if you are using one, support USB 2.0 Hi- Action Your system environment is not compatible with USB 2.0 Hi-Speed, the printer will operate at a lower speed provided under USB 1.1. z The USB port on USB 2.0 Hi-Speed of your system environment, contact the manufacturer of...
Action If your hardware and install it on page 54. 54 Troubleshooting We recommend the cable to communication speed. z The USB 2.0 Hi-Speed driver operates properly. In this case, the printer operates properly but printing speed may slow down due to be no longer than around 10 feet / 3 meters....and the USB hub if you are using one, support USB 2.0 Hi- Action Your system environment is not compatible with USB 2.0 Hi-Speed, the printer will operate at a lower speed provided under USB 1.1. z The USB port on USB 2.0 Hi-Speed of your system environment, contact the manufacturer of...
iP3500 series Quick Start Guide
Page 59
...? If you are incorrect, you do with an incorrect paper type setting, the printed surface may be other causes. Confirm by using the printer driver. Select a print quality option suitable to the PC Printing Guide on-screen manual. z Check 1: Do the page size and media... confirm the paper and print quality settings differs depending on page 57 Troubleshooting 55 See also the sections below. z Check 3: If the problem is not satisfactory such as white streaks, misaligned lines, and uneven colors, confirm the paper and print quality settings first. Print Results Not ...
...? If you are incorrect, you do with an incorrect paper type setting, the printed surface may be other causes. Confirm by using the printer driver. Select a print quality option suitable to the PC Printing Guide on-screen manual. z Check 1: Do the page size and media... confirm the paper and print quality settings differs depending on page 57 Troubleshooting 55 See also the sections below. z Check 3: If the problem is not satisfactory such as white streaks, misaligned lines, and uneven colors, confirm the paper and print quality settings first. Print Results Not ...
iP3500 series Quick Start Guide
Page 60
...the printer and perform Print Head Deep Cleaning again after performing Print Head Cleaning twice Perform Print Head Deep Cleaning. Printing on the printable side. Refer to check that ink is empty. For details, see "When Printing Becomes Faint or Colors Are Incorrect" on page 4. 56 Troubleshooting Print.... Printed Paper Curls or Has Ink Blots Cause Paper is remaining. If there is plenty of the paper. Contact your Canon Service representative. Action Open the Top Cover of paper are clogged. Print the nozzle check pattern to confirm how the ink lamps light...
...the printer and perform Print Head Deep Cleaning again after performing Print Head Cleaning twice Perform Print Head Deep Cleaning. Printing on the printable side. Refer to check that ink is empty. For details, see "When Printing Becomes Faint or Colors Are Incorrect" on page 4. 56 Troubleshooting Print.... Printed Paper Curls or Has Ink Blots Cause Paper is remaining. If there is plenty of the paper. Contact your Canon Service representative. Action Open the Top Cover of paper are clogged. Print the nozzle check pattern to confirm how the ink lamps light...
iP3500 series Quick Start Guide
Page 61
... the loaded paper. z When performing Borderless Printing, print quality may be reduced at the top and bottom edges of paper. Inside of the Printer" on the printing content, the printing surface may also reduce print quality. Make sure that the paper you are smudged, try to print with... ink, causing printed paper to see if the paper you finish printing. Depending on page 48. Troubleshooting 57 Printed Surface Is Scratched/Paper Is Smudged Cause Paper Feed Roller is dirty. Action Clean the Paper Feed Roller. Cleaning the Paper...
... the loaded paper. z When performing Borderless Printing, print quality may be reduced at the top and bottom edges of paper. Inside of the Printer" on the printing content, the printing surface may also reduce print quality. Make sure that the paper you are smudged, try to print with... ink, causing printed paper to see if the paper you finish printing. Depending on page 48. Troubleshooting 57 Printed Surface Is Scratched/Paper Is Smudged Cause Paper Feed Roller is dirty. Action Clean the Paper Feed Roller. Cleaning the Paper...
iP3500 series Quick Start Guide
Page 63
...Dock to display the list of the User's Guide on-screen manual. (2)Click the Maintenance tab and then View Printer Status. Troubleshooting 59 Printer Does Not Start Cause Action The printer is not powered on. / The power cord is flashing red, an ink tank may be installed in a wrong... position. Ink tank is not ready. (1)Click the printer icon in proper position. Wait until printing starts. Note When printing ...
...Dock to display the list of the User's Guide on-screen manual. (2)Click the Maintenance tab and then View Printer Status. Troubleshooting 59 Printer Does Not Start Cause Action The printer is not powered on. / The power cord is flashing red, an ink tank may be installed in a wrong... position. Ink tank is not ready. (1)Click the printer icon in proper position. Wait until printing starts. Note When printing ...
iP3500 series Quick Start Guide
Page 64
... Perform Print Head Deep Cleaning. Make sure all of the missing colors are clogged. The protective film is not peeled off the printer and perform Print Head Deep Cleaning again after performing Print Head Deep Cleaning, turn off . 60 Troubleshooting Contact your Canon Service representative. If the orange tape is left as illustrated in...
... Perform Print Head Deep Cleaning. Make sure all of the missing colors are clogged. The protective film is not peeled off the printer and perform Print Head Deep Cleaning again after performing Print Head Deep Cleaning, turn off . 60 Troubleshooting Contact your Canon Service representative. If the orange tape is left as illustrated in...
iP3500 series Quick Start Guide
Page 65
... it lightly touches the left edge of the loaded paper stack. Paper source selection is inconsistent between an application program and the printer driver, the application software setting takes precedence. When using is suitable. Make sure that it in the Rear Tray, load the...load the paper in portrait orientation, either very high or low temperature and humidity). z In the printer driver, select the paper source where you load at this procedure only when necessary. Troubleshooting 61 Align the right edge of paper, load it just touches the left side of the stack...
... it lightly touches the left edge of the loaded paper stack. Paper source selection is inconsistent between an application program and the printer driver, the application software setting takes precedence. When using is suitable. Make sure that it in the Rear Tray, load the...load the paper in portrait orientation, either very high or low temperature and humidity). z In the printer driver, select the paper source where you load at this procedure only when necessary. Troubleshooting 61 Align the right edge of paper, load it just touches the left side of the stack...
iP3500 series Quick Start Guide
Page 66
...If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon Service representative. 62 Troubleshooting z When reloading the paper in the printer, and press the RESUME/CANCEL button on page 4. Paper Jams Cause Paper jammed in the landscape orientation. ... When feeding from the Front Tray z If the paper tears and a piece remains inside the printer, or if the paper jam error continues after removing the paper, contact your Canon Service representative. The paper may curl and cause paper exit jams. If you cannot remove the ...
...If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon Service representative. 62 Troubleshooting z When reloading the paper in the printer, and press the RESUME/CANCEL button on page 4. Paper Jams Cause Paper jammed in the landscape orientation. ... When feeding from the Front Tray z If the paper tears and a piece remains inside the printer, or if the paper jam error continues after removing the paper, contact your Canon Service representative. The paper may curl and cause paper exit jams. If you cannot remove the ...
iP3500 series Quick Start Guide
Page 67
...print jobs in queue are loading it back on. z Be careful not to touch the components inside the printer, or if the paper jam error continues after removing the paper, contact your Canon Service representative. z If you are using the correct paper and are canceled. Reprint if necessary. See "...rear of the cover with the slots at the transport unit. If you turned off and turn it into the printer correctly. Troubleshooting 63 Note When reloading the paper into the printer, see the jammed paper, slowly pull the paper out. If the Rear Cover is locked in step 2, remove...
...print jobs in queue are loading it back on. z Be careful not to touch the components inside the printer, or if the paper jam error continues after removing the paper, contact your Canon Service representative. z If you are using the correct paper and are canceled. Reprint if necessary. See "...rear of the cover with the slots at the transport unit. If you turned off and turn it into the printer correctly. Troubleshooting 63 Note When reloading the paper into the printer, see the jammed paper, slowly pull the paper out. If the Rear Cover is locked in step 2, remove...
iP3500 series Quick Start Guide
Page 68
... page 23. See "Replacing an Ink Tank" on page 23 and confirm the status of the same color are installed in the correct position. If printing is in the correct position. (The lamps on the ...the Print Head is almost full. See "Paper Jams" on the ink tank is replaced. 64 Troubleshooting z If the lamp on page 62. Press the RESUME/CANCEL button to cancel the error so ...Tray and press the RESUME/CANCEL button. The number of flashes indicates the type of the printer.) Important Canon recommends that the ink tanks are installed. (The lamps on the ink tanks flash.) Confirm ...
... page 23. See "Replacing an Ink Tank" on page 23 and confirm the status of the same color are installed in the correct position. If printing is in the correct position. (The lamps on the ...the Print Head is almost full. See "Paper Jams" on the ink tank is replaced. 64 Troubleshooting z If the lamp on page 62. Press the RESUME/CANCEL button to cancel the error so ...Tray and press the RESUME/CANCEL button. The number of flashes indicates the type of the printer.) Important Canon recommends that the ink tanks are installed. (The lamps on the ink tanks flash.) Confirm ...
iP3500 series Quick Start Guide
Page 69
...detected. Sixteen Flashes: Ink has run out. (The lamp on page 24. Printing under the ink out condition. Troubleshooting 65 Perform necessary operations according your Canon Service representative. If the error is still not resolved, there is a possibility that you need to release the ...ink tank flashes.) Replace the ink tank and close the Top Cover. See "Replacing an Ink Tank" on the printer status monitor (Windows) and Canon IJ Printer Utility (Macintosh). Cause Action Nine flashes: No response from the power supply. Note If the function for detecting the...
...detected. Sixteen Flashes: Ink has run out. (The lamp on page 24. Printing under the ink out condition. Troubleshooting 65 Perform necessary operations according your Canon Service representative. If the error is still not resolved, there is a possibility that you need to release the ...ink tank flashes.) Replace the ink tank and close the Top Cover. See "Replacing an Ink Tank" on the printer status monitor (Windows) and Canon IJ Printer Utility (Macintosh). Cause Action Nine flashes: No response from the power supply. Note If the function for detecting the...
iP3500 series Quick Start Guide
Page 70
... it, connect the printer directly to the computer, and try printing again. Printer driver is initializing. In Windows XP, click Control Panel, Printers and Other Hardware, then Printers and Faxes. In Windows 2000, click Control Panel then Printers. (3)Right-click the Canon XXX icon, then ...screen manual and reinstall them following instruction, "XXX" signifies your setup sheet. 66 Troubleshooting Check the printer port settings. * In the following the procedure described in your printer's name. (1)Log on the Computer Screen Writing Error/Output Error/Communication Error...
... it, connect the printer directly to the computer, and try printing again. Printer driver is initializing. In Windows XP, click Control Panel, Printers and Other Hardware, then Printers and Faxes. In Windows 2000, click Control Panel then Printers. (3)Right-click the Canon XXX icon, then ...screen manual and reinstall them following instruction, "XXX" signifies your setup sheet. 66 Troubleshooting Check the printer port settings. * In the following the procedure described in your printer's name. (1)Log on the Computer Screen Writing Error/Output Error/Communication Error...
iP3500 series Quick Start Guide
Page 71
... almost full." z There could also be a problem with the relay device. Troubleshooting 67 Action Confirm that the driver for details. If your printer is not compatible with this printer. on page 64 in Printer on the Print dialog box. on page 65 in Printer on the Print dialog box. While the POWER lamp is flashing...
... almost full." z There could also be a problem with the relay device. Troubleshooting 67 Action Confirm that the driver for details. If your printer is not compatible with this printer. on page 64 in Printer on the Print dialog box. on page 65 in Printer on the Print dialog box. While the POWER lamp is flashing...
iP3500 series Quick Start Guide
Page 72
...that was once empty is warming up ends. Replace the ink tank. 68 Troubleshooting on page 65 in "ALARM Lamp Flashes Orange" on how to stop printing. Error Message On PictBridge Compliant Device "Printer in the display on your PictBridge compliant device to resolve the error, see... "ALARM Lamp Flashes Orange" on Canon-brand PictBridge compliant devices. Remove the jammed paper, load new paper, press the ...
...that was once empty is warming up ends. Replace the ink tank. 68 Troubleshooting on page 65 in "ALARM Lamp Flashes Orange" on how to stop printing. Error Message On PictBridge Compliant Device "Printer in the display on your PictBridge compliant device to resolve the error, see... "ALARM Lamp Flashes Orange" on Canon-brand PictBridge compliant devices. Remove the jammed paper, load new paper, press the ...
iP3500 series Quick Start Guide
Page 73
After a while, plug the power cord of the printer from the power supply. Troubleshooting 69 If the same error occurs, contact your Canon Service representative. Error Message On PictBridge Compliant Device "Printer error" Action An error requiring servicing may have occurred. (Printer POWER lamp flashes green and ALARM lamp flashes orange alternately.) Disconnect the USB cable...
After a while, plug the power cord of the printer from the power supply. Troubleshooting 69 If the same error occurs, contact your Canon Service representative. Error Message On PictBridge Compliant Device "Printer error" Action An error requiring servicing may have occurred. (Printer POWER lamp flashes green and ALARM lamp flashes orange alternately.) Disconnect the USB cable...
iP3500 series Quick Start Guide
Page 74
...Refer to this guide for instructions on using the various application software included on printer driver setting. This sheet includes instructions for setting up your printer and getting it ready for use the printer. PC Photo Printing Guide (Windows only) Refer to this guide for full ...sheet, we recommend you enough information, please refer to the User's Guide that can be installed from your computer z routine maintenance z troubleshooting Additional guides are also available for advanced features. If the Quick Start Guide does not provide you read this sheet first. This guide...
...Refer to this guide for instructions on using the various application software included on printer driver setting. This sheet includes instructions for setting up your printer and getting it ready for use the printer. PC Photo Printing Guide (Windows only) Refer to this guide for full ...sheet, we recommend you enough information, please refer to the User's Guide that can be installed from your computer z routine maintenance z troubleshooting Additional guides are also available for advanced features. If the Quick Start Guide does not provide you read this sheet first. This guide...
iP3500 series Quick Start Guide
Page 85
Index A Appendix 70 B Before Using the Printer 2 C Canon U.S.A., Inc. Limited Warranty - U.S. Only 77 Cleaning exterior 44 inside 48 protrusions inside the printer 51 roller 44 I Ink Lamp ink level indication on the computer 24 ink level indication on the printer 23 L Loading Printing Paper envelopes 14 Front Tray 12 Rear Tray 10 recommended paper ... 25 ink status information 23 Routine Maintenance 23 replacing ink tanks 25 S Safety Precautions 74 Specialty Media 4 Specifications general 72 PictBridge 72 System Requirements 73 T Troubleshooting 52 Turning off the Printer 3 Turning on the...
Index A Appendix 70 B Before Using the Printer 2 C Canon U.S.A., Inc. Limited Warranty - U.S. Only 77 Cleaning exterior 44 inside 48 protrusions inside the printer 51 roller 44 I Ink Lamp ink level indication on the computer 24 ink level indication on the printer 23 L Loading Printing Paper envelopes 14 Front Tray 12 Rear Tray 10 recommended paper ... 25 ink status information 23 Routine Maintenance 23 replacing ink tanks 25 S Safety Precautions 74 Specialty Media 4 Specifications general 72 PictBridge 72 System Requirements 73 T Troubleshooting 52 Turning off the Printer 3 Turning on the...