S300 User's Guide
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... Replacing an Ink Tank 67 Printing the Nozzle Check Pattern 72 Printhead Cleaning 76 Printhead Deep Cleaning 79 Enabling Low Ink Warning 81 Transporting the Printer 87 Printing Media 91 Compatible Media Types 92 Envelopes 94 High Resolution Paper HR-101N 98 Glossy Photo Paper GP-301N/GP-301 100 High... 104 Photo Paper Pro PR-101 106 Photo Paper Pro PC-101S 108 Transparencies CF-102 110 T-Shirt Transfers TR-201 112 Banner Paper 114 Troubleshooting 117 Cannot Install the Printer Driver 118 Print Quality is Poor or Contains Errors 120 3
... Replacing an Ink Tank 67 Printing the Nozzle Check Pattern 72 Printhead Cleaning 76 Printhead Deep Cleaning 79 Enabling Low Ink Warning 81 Transporting the Printer 87 Printing Media 91 Compatible Media Types 92 Envelopes 94 High Resolution Paper HR-101N 98 Glossy Photo Paper GP-301N/GP-301 100 High... 104 Photo Paper Pro PR-101 106 Photo Paper Pro PC-101S 108 Transparencies CF-102 110 T-Shirt Transfers TR-201 112 Banner Paper 114 Troubleshooting 117 Cannot Install the Printer Driver 118 Print Quality is Poor or Contains Errors 120 3
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Troubleshooting • Cannot Install the Printer Driver • Print Quality is Poor or Contains Errors • Printer Does Not Start or Stops During Print Jobs • Paper Does Not Feed Properly or Paper Jams • The POWER Lamp Flashes Orange • An Error Message is Displayed on the Screen • Low Ink Warning Displays Ink Tank with '?' • Problems Unique to Windows Windows • Problems Unique to the Macintosh Macintosh Troubleshooting 117
Troubleshooting • Cannot Install the Printer Driver • Print Quality is Poor or Contains Errors • Printer Does Not Start or Stops During Print Jobs • Paper Does Not Feed Properly or Paper Jams • The POWER Lamp Flashes Orange • An Error Message is Displayed on the Screen • Low Ink Warning Displays Ink Tank with '?' • Problems Unique to Windows Windows • Problems Unique to the Macintosh Macintosh Troubleshooting 117
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Cannot Install the Printer Driver Troubleshooting ■ Follow the installation procedure correctly. Cannot Install the Printer Driver 118 If the printer driver was not installed correctly, reinstall it . ➡ Uninstalling Printer Drivers Note ➤ If the Installer was forcibly terminated due to an error in the printed Quick Start Guide. If you are using Windows, delete...
Cannot Install the Printer Driver Troubleshooting ■ Follow the installation procedure correctly. Cannot Install the Printer Driver 118 If the printer driver was not installed correctly, reinstall it . ➡ Uninstalling Printer Drivers Note ➤ If the Installer was forcibly terminated due to an error in the printed Quick Start Guide. If you are using Windows, delete...
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... CD-ROM can be read. Cannot Install the Printer Driver 119 Troubleshooting Windows Note ➤ If you insert the Setup Software & User's Guide CD-ROM, open the My Computer window, then double-click the CD-ROM icon. ■ If the Installer for the printer driver does not start automatically when you choose to...
... CD-ROM can be read. Cannot Install the Printer Driver 119 Troubleshooting Windows Note ➤ If you insert the Setup Software & User's Guide CD-ROM, open the My Computer window, then double-click the CD-ROM icon. ■ If the Installer for the printer driver does not start automatically when you choose to...
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Print Quality is Poor or Contains Errors 121 Next, check the Page Size setting in the Printer Properties dialog box for Windows, or the Page Setup dialog box for Macintosh. ■ Check the amount of the paper loaded in the application. Cannot Print to increase the amount of free space by deleting any unnecessary files. You may need to End of Job Troubleshooting ■ Confirm that the Page Size setting matches the size of the free space on the hard disk. First, check the Page Size setting in the printer.
Print Quality is Poor or Contains Errors 121 Next, check the Page Size setting in the Printer Properties dialog box for Windows, or the Page Setup dialog box for Macintosh. ■ Check the amount of the paper loaded in the application. Cannot Print to increase the amount of free space by deleting any unnecessary files. You may need to End of Job Troubleshooting ■ Confirm that the Page Size setting matches the size of the free space on the hard disk. First, check the Page Size setting in the printer.
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... Poor or Contains Errors 122 Note ➤ Printed colors may not match screen colors perfectly due to produce colors. Color control settings and environmental differences can also affect how colors appear on the Main tab. Colors are Unclear Troubleshooting ■ Confirm the Media Type setting in the printer driver matches the type of ink, replace it...
... Poor or Contains Errors 122 Note ➤ Printed colors may not match screen colors perfectly due to produce colors. Color control settings and environmental differences can also affect how colors appear on the Main tab. Colors are Unclear Troubleshooting ■ Confirm the Media Type setting in the printer driver matches the type of ink, replace it...
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Troubleshooting Print Quality is Poor or Contains Errors 125 Windows 1 Open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box 2 Click the Maintenance tab. 3 Click Printhead Alignment. Follow the instructions on the screen. Straight Lines are Misaligned ■ Align the printhead.
Troubleshooting Print Quality is Poor or Contains Errors 125 Windows 1 Open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box 2 Click the Maintenance tab. 3 Click Printhead Alignment. Follow the instructions on the screen. Straight Lines are Misaligned ■ Align the printhead.
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Macintosh 1 Open the Print dialog box. Print Quality is Poor or Contains Errors 127 The Print dialog box can normally be opened by selecting Print from the File menu. 2 For Print Mode, select Manual, then click Details. 3 Click the Quality icon, then drag the Print Quality slider to the Fine end. Troubleshooting Windows 1 Open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box 2 Click the Main tab, then click High for the Print Quality setting. ■ In the printer driver settings, select a higher print quality setting.
Macintosh 1 Open the Print dialog box. Print Quality is Poor or Contains Errors 127 The Print dialog box can normally be opened by selecting Print from the File menu. 2 For Print Mode, select Manual, then click Details. 3 Click the Quality icon, then drag the Print Quality slider to the Fine end. Troubleshooting Windows 1 Open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box 2 Click the Main tab, then click High for the Print Quality setting. ■ In the printer driver settings, select a higher print quality setting.
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Print Quality is Poor or Contains Errors 128 Windows 1 Open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box 2 Click the Main tab, then select Manual for Color Adjustment, then click Set. 3 Drag the Intensity slider to print images that require a lot of ink, such as pictures with intense colors, or photographs. ■ Reduce the Intensity setting in the printer driver and try printing again. Printed Paper Curls or Ink Blots Troubleshooting ■ Use high resolution paper or photo paper to adjust the intensity.
Print Quality is Poor or Contains Errors 128 Windows 1 Open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box 2 Click the Main tab, then select Manual for Color Adjustment, then click Set. 3 Drag the Intensity slider to print images that require a lot of ink, such as pictures with intense colors, or photographs. ■ Reduce the Intensity setting in the printer driver and try printing again. Printed Paper Curls or Ink Blots Troubleshooting ■ Use high resolution paper or photo paper to adjust the intensity.
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You can either remove each sheet has printed. Print Quality is dry, enable the Pause Page printer driver setting. Windows 1 Open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box 2 Click the Maintenance tab. 3 Click Custom Settings to pause after each printed sheet from the output tray as soon as it is printed, or enable Pause Page to open the Custom Settings dialog box. 4 Select Pause Page, then click Send. Back of Paper is Smudged Troubleshooting ■ If the next page prints before the ink is Poor or Contains Errors 130
You can either remove each sheet has printed. Print Quality is dry, enable the Pause Page printer driver setting. Windows 1 Open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box 2 Click the Maintenance tab. 3 Click Custom Settings to pause after each printed sheet from the output tray as soon as it is printed, or enable Pause Page to open the Custom Settings dialog box. 4 Select Pause Page, then click Send. Back of Paper is Smudged Troubleshooting ■ If the next page prints before the ink is Poor or Contains Errors 130
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... the procedure below. 1 Load several sheets of the printer's internal parts. Print Quality is Poor or Contains Errors 131 Troubleshooting Macintosh 1 Open the Page Setup dialog box. The Page Setup dialog box can normally be opened by selecting Page Setup from the File menu. 2 Click ... the drop-down menu. 4 Select Pause between pages, then click Send. ■ You may need to clean some of letter-size plain paper into the printer's paper feeder. 2 Press and hold the RESUME/CANCEL button until there are no more smudges on the test page. A test page will print. 3 Repeat this...
... the procedure below. 1 Load several sheets of the printer's internal parts. Print Quality is Poor or Contains Errors 131 Troubleshooting Macintosh 1 Open the Page Setup dialog box. The Page Setup dialog box can normally be opened by selecting Page Setup from the File menu. 2 Click ... the drop-down menu. 4 Select Pause between pages, then click Send. ■ You may need to clean some of letter-size plain paper into the printer's paper feeder. 2 Press and hold the RESUME/CANCEL button until there are no more smudges on the test page. A test page will print. 3 Repeat this...
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... be less than 28 lb., the printhead may scratch the printed surface. Ignore the message and continue printing. ■ Reduce the Intensity setting in the printer driver and try setting the paper thickness lever to the right. This may absorb too much ink and become scratched. If the paper gets scratched... surface to the right. Clean the printhead first, then print with high intensity, especially on plain paper, try printing again. Printed Surface is Scratched Troubleshooting ■ Ensure that the position of the lever is Poor or Contains Errors 132
... be less than 28 lb., the printhead may scratch the printed surface. Ignore the message and continue printing. ■ Reduce the Intensity setting in the printer driver and try setting the paper thickness lever to the right. This may absorb too much ink and become scratched. If the paper gets scratched... surface to the right. Clean the printhead first, then print with high intensity, especially on plain paper, try printing again. Printed Surface is Scratched Troubleshooting ■ Ensure that the position of the lever is Poor or Contains Errors 132
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.... 2 For Print Mode, select Manual, then click Details. 3 Click the Color icon and drag the Intensity slider to adjust the intensity. Troubleshooting Windows 1 2 Open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box Click the Main tab, then select Manual for Color Adjustment, then click Set. 3 Drag the Intensity slider to set...
.... 2 For Print Mode, select Manual, then click Details. 3 Click the Color icon and drag the Intensity slider to adjust the intensity. Troubleshooting Windows 1 2 Open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box Click the Main tab, then select Manual for Color Adjustment, then click Set. 3 Drag the Intensity slider to set...
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... Dialog Box 2 Click the Main tab, then click High for the Print Quality setting. Colors are Uneven or Streaked Troubleshooting ■ Increase the print quality setting in the printer driver settings. The Print dialog box can normally be opened by clicking Print from the File menu. 2 For Print Mode, select Manual, then click...
... Dialog Box 2 Click the Main tab, then click High for the Print Quality setting. Colors are Uneven or Streaked Troubleshooting ■ Increase the print quality setting in the printer driver settings. The Print dialog box can normally be opened by clicking Print from the File menu. 2 For Print Mode, select Manual, then click...
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... Print dialog box. Print Quality is Poor or Contains Errors 136 ■ Set the halftoning method to Diffusion in the printer driver settings. Troubleshooting Windows 1 Open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box 2 Click the Main tab, select Custom for the Print Quality setting, then click Set. 3 Click Diffusion...
... Print dialog box. Print Quality is Poor or Contains Errors 136 ■ Set the halftoning method to Diffusion in the printer driver settings. Troubleshooting Windows 1 Open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box 2 Click the Main tab, select Custom for the Print Quality setting, then click Set. 3 Click Diffusion...
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Troubleshooting Printer Does Not Start or Stops During Print Jobs • Printing Does Not Start • Printing Stops Before It is Completed • Printer Moves But Does Not Print • Printhead Holder Does Not Move Printer Does Not Start or Stops During Print Jobs 137
Troubleshooting Printer Does Not Start or Stops During Print Jobs • Printing Does Not Start • Printing Stops Before It is Completed • Printer Moves But Does Not Print • Printhead Holder Does Not Move Printer Does Not Start or Stops During Print Jobs 137
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...During Print Jobs 138 If the POWER lamp is flashing green, the printer is securely connected to the printer. Wait until the green lamp stops flashing and printing begins. ■ Ensure that the printer is off, press the POWER button. Wait until the POWER lamp stops .... Also, there could be a problem with the cable(s). Replace the cable(s) and try printing again. Printing Does Not Start Troubleshooting ■ Ensure that the printer is initializing. If the POWER lamp is turned on. While the POWER lamp is flashing, the computer is successful, there may...
...During Print Jobs 138 If the POWER lamp is flashing green, the printer is securely connected to the printer. Wait until the green lamp stops flashing and printing begins. ■ Ensure that the printer is off, press the POWER button. Wait until the POWER lamp stops .... Also, there could be a problem with the cable(s). Replace the cable(s) and try printing again. Printing Does Not Start Troubleshooting ■ Ensure that the printer is initializing. If the POWER lamp is turned on. While the POWER lamp is flashing, the computer is successful, there may...
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... Not Start or Stops During Print Jobs 139 Troubleshooting ■ Ensure that the correct printer driver is selected in the Print dialog box. Note ➤ In Windows, you can set the Canon S300 as the printer port. 1 Click Start, then select Settings, Printers. 2 Select the Canon S300 icon. 3 Open the File menu and select Properties. 4 Click the Details...
... Not Start or Stops During Print Jobs 139 Troubleshooting ■ Ensure that the correct printer driver is selected in the Print dialog box. Note ➤ In Windows, you can set the Canon S300 as the printer port. 1 Click Start, then select Settings, Printers. 2 Select the Canon S300 icon. 3 Open the File menu and select Properties. 4 Click the Details...
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... when continuously printing graphics or photos with intense colors, printing may appear to not be functioning. Caution ➤ The area around the printhead inside the printer can overheat when continuously printing for the computer to process, during which the printer may stop to cool the printhead. In addition... for a long time. Do not touch the printhead or nearby components. When the POWER lamp is flashing green, the printer is processing data. Printing Stops Before It is Completed Troubleshooting ■ Check the status of black ink on and reprinting the job.
... when continuously printing graphics or photos with intense colors, printing may appear to not be functioning. Caution ➤ The area around the printhead inside the printer can overheat when continuously printing for the computer to process, during which the printer may stop to cool the printhead. In addition... for a long time. Do not touch the printhead or nearby components. When the POWER lamp is flashing green, the printer is processing data. Printing Stops Before It is Completed Troubleshooting ■ Check the status of black ink on and reprinting the job.
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Printer Moves But Does Not Print Troubleshooting ■ Print the nozzle check pattern to ensure that ink is not resolved by cleaning the printhead several times, replace either of the ink tanks. If the nozzle check pattern does not print correctly, clean the printhead. ➡ Printing the Nozzle Check Pattern ➡ Printhead Cleaning If the problem is output correctly. Printer Does Not Start or Stops During Print Jobs 141 If print quality still remains poor, the printhead may be worn out. Contact the Customer Care Center.
Printer Moves But Does Not Print Troubleshooting ■ Print the nozzle check pattern to ensure that ink is not resolved by cleaning the printhead several times, replace either of the ink tanks. If the nozzle check pattern does not print correctly, clean the printhead. ➡ Printing the Nozzle Check Pattern ➡ Printhead Cleaning If the problem is output correctly. Printer Does Not Start or Stops During Print Jobs 141 If print quality still remains poor, the printhead may be worn out. Contact the Customer Care Center.