Reference Guide
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... see: FAQs & Troubleshooting on the LCD. 2. Cause Action The toner cartridge is not installed correctly. See the Online User's Guide: Clean the Corona Wire. If the problem continues, contact Brother Customer Service or your local Brother dealer. If the problem continues, replace the drum unit with a new... one. Remove the drum unit, remove the toner cartridge from the drum unit, and put it back in the drum...
... see: FAQs & Troubleshooting on the LCD. 2. Cause Action The toner cartridge is not installed correctly. See the Online User's Guide: Clean the Corona Wire. If the problem continues, contact Brother Customer Service or your local Brother dealer. If the problem continues, replace the drum unit with a new... one. Remove the drum unit, remove the toner cartridge from the drum unit, and put it back in the drum...
Reference Guide
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the LCD and remove all jammed paper. Reinstall the toner cartridge and drum unit assembly. • Refill paper in the MP tray. The MP tray is out of paper, Do one of the following: or paper ... Action The paper is jammed in the Remove the 2-sided tray and open 2-sided tray or inside Open the front cover, remove the the machine. toner cartridge and drum unit assembly, and pull out all jammed paper. The machine failed to pull out all jammed back cover.
the LCD and remove all jammed paper. Reinstall the toner cartridge and drum unit assembly. • Refill paper in the MP tray. The MP tray is out of paper, Do one of the following: or paper ... Action The paper is jammed in the Remove the 2-sided tray and open 2-sided tray or inside Open the front cover, remove the the machine. toner cartridge and drum unit assembly, and pull out all jammed paper. The machine failed to pull out all jammed back cover.
Reference Guide
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...paper guides are set to the correct size. • If paper is time to feed paper from the drum unit, and reinstall the toner cartridge back in the machine. The drum unit counter was not reset when a new drum was installed. The machine new one of the following:...correctly. the end of its life. Remove the toner cartridge from the indicated paper tray. If the LCD displays this Order a new toner cartridge now so message, you have it again. The toner cartridge or the toner cartridge and drum unit assembly is near displays Replace Toner. Replace the drum unit with a end of...
...paper guides are set to the correct size. • If paper is time to feed paper from the drum unit, and reinstall the toner cartridge back in the machine. The drum unit counter was not reset when a new drum was installed. The machine new one of the following:...correctly. the end of its life. Remove the toner cartridge from the indicated paper tray. If the LCD displays this Order a new toner cartridge now so message, you have it again. The toner cartridge or the toner cartridge and drum unit assembly is near displays Replace Toner. Replace the drum unit with a end of...
Reference Guide
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... Unit Super High Yield Toner: Approximately TN-880 12,000 pages 1 2 DR-820 Approximately 30,000 pages 3 Applicable Models HL-L5000D/HL-L5100DN/ HL-L5200DW/HL-L5200DWT/ HL-L6200DW/HL-L6200DWT HL-L5000D/HL-L5100DN/ HL-L5200DW/HL-L5200DWT/ HL-L6200DW/HL-L6200DWT HL-L6200DW/HL-L6200DWT HL-L5000D/HL-L5100DN/ HL-L5200DW/HL-L5200DWT/ HL-L6200DW/HL-L6200DWT 1 Approximate cartridge yield is declared in the Status Monitor. Macintosh users can access Brother CreativeCenter at this...
... Unit Super High Yield Toner: Approximately TN-880 12,000 pages 1 2 DR-820 Approximately 30,000 pages 3 Applicable Models HL-L5000D/HL-L5100DN/ HL-L5200DW/HL-L5200DWT/ HL-L6200DW/HL-L6200DWT HL-L5000D/HL-L5100DN/ HL-L5200DW/HL-L5200DWT/ HL-L6200DW/HL-L6200DWT HL-L6200DW/HL-L6200DWT HL-L5000D/HL-L5100DN/ HL-L5200DW/HL-L5200DWT/ HL-L6200DW/HL-L6200DWT 1 Approximate cartridge yield is declared in the Status Monitor. Macintosh users can access Brother CreativeCenter at this...
Online Users Guide HTML
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...Brother Machine Cannot Print over the Network 275 I Want to Check that My Network Devices are Working Correctly 277 Other Problems ...278 Check the Machine Information ...280 Reset Functions ...282 Network Reset ...283 Factory Reset ...284 Routine Maintenance ...285 Replace Supplies ...286 Replace the Toner Cartridge... Life of Parts...306 Pack and Ship Your Machine ...307 Pack the Machine and the Toner Cartridge Together 308 Pack the Machine and the Toner Cartridge Separately 310 Replace Periodic Maintenance Parts ...313 Machine Settings...314 Change Machine Settings from the Control...
...Brother Machine Cannot Print over the Network 275 I Want to Check that My Network Devices are Working Correctly 277 Other Problems ...278 Check the Machine Information ...280 Reset Functions ...282 Network Reset ...283 Factory Reset ...284 Routine Maintenance ...285 Replace Supplies ...286 Replace the Toner Cartridge... Life of Parts...306 Pack and Ship Your Machine ...307 Pack the Machine and the Toner Cartridge Together 308 Pack the Machine and the Toner Cartridge Separately 310 Replace Periodic Maintenance Parts ...313 Machine Settings...314 Change Machine Settings from the Control...
Online Users Guide HTML
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HL-L5000D/HL-L5100DN/HL-L5200DW/HL-L5200DWT/HL-L6200DW/HL-L6200DWT Error Message 2-sided Disabled Access Denied Cartridge Error Cooling Down Cover is Open Cover is Open Cause Action The back cover of the machine is not completely Open and then... for several minutes. locks in the drum unit again. Call your administrator to check your local Brother dealer. Take out the toner cartridge, and put it back in the closed . If the problem continues, contact Brother Customer Service or your Secure Function Lock Settings. Follow the instructions in the machine. The machine...
HL-L5000D/HL-L5100DN/HL-L5200DW/HL-L5200DWT/HL-L6200DW/HL-L6200DWT Error Message 2-sided Disabled Access Denied Cartridge Error Cooling Down Cover is Open Cover is Open Cause Action The back cover of the machine is not completely Open and then... for several minutes. locks in the drum unit again. Call your administrator to check your local Brother dealer. Take out the toner cartridge, and put it back in the closed . If the problem continues, contact Brother Customer Service or your Secure Function Lock Settings. Follow the instructions in the machine. The machine...
Online Users Guide HTML
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...; • Refill paper in the back of paper, or • paper is jammed in the paper tray. Remove the drum unit, remove the toner cartridge from the indicated paper tray. Open the fuser cover and remove all jammed paper. Close the fuser cover. Call your Secure Function Lock Settings. The...Exceeded Media Mismatch No Drum Unit No Paper No Paper Fed T2 No Paper Fed T3 No Paper Fed T4 The drum unit or the toner cartridge and drum unit assembly is jammed inside the back cover. See Related Information: Clean the Corona Wire. Remove all jammed paper. Cause ...
...; • Refill paper in the back of paper, or • paper is jammed in the paper tray. Remove the drum unit, remove the toner cartridge from the indicated paper tray. Open the fuser cover and remove all jammed paper. Close the fuser cover. Call your Secure Function Lock Settings. The...Exceeded Media Mismatch No Drum Unit No Paper No Paper Fed T2 No Paper Fed T3 No Paper Fed T4 The drum unit or the toner cartridge and drum unit assembly is jammed inside the back cover. See Related Information: Clean the Corona Wire. Remove all jammed paper. Cause ...
Online Users Guide HTML
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... toner cartridge or the toner cartridge and drum unit assembly is full. Remove the toner cartridge from the indicated paper tray. The machine's memory is at : 1-877-BROTHER (1-877-276-8437) (in USA) www.brother.ca/support (in Canada) or to locate a Brother Authorized Service Center, visit: http://www.brother-...paper tray indicated on again. • If the problem continues, contact Brother Customer Service. Press Cancel and reduce the print resolution. Contact Brother Customer Service at the end of Replace the toner cartridge with a new one. Error Message No Paper MP No Paper T1...
... toner cartridge or the toner cartridge and drum unit assembly is full. Remove the toner cartridge from the indicated paper tray. The machine's memory is at : 1-877-BROTHER (1-877-276-8437) (in USA) www.brother.ca/support (in Canada) or to locate a Brother Authorized Service Center, visit: http://www.brother-...paper tray indicated on again. • If the problem continues, contact Brother Customer Service. Press Cancel and reduce the print resolution. Contact Brother Customer Service at the end of Replace the toner cartridge with a new one. Error Message No Paper MP No Paper T1...
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... the machine, wait a few seconds, and then turn it back in the closed completely. Remove the toner cartridge and drum unit assembly. If the problem continues, contact Brother Customer Service or your Secure Function Lock Settings. The front cover is not completely Open and then firmly... temperature within the specified time. Error Message Self-Diagnostic Size Error Size Error DX Size Mismatch Toner Low Too Many Trays HL-L6300DW Error Message 2-sided Disabled Access Denied Cartridge Error Cooling Down Cover is Open Cause Action The temperature of Optional Trays. The paper size ...
... the machine, wait a few seconds, and then turn it back in the closed completely. Remove the toner cartridge and drum unit assembly. If the problem continues, contact Brother Customer Service or your Secure Function Lock Settings. The front cover is not completely Open and then firmly... temperature within the specified time. Error Message Self-Diagnostic Size Error Size Error DX Size Mismatch Toner Low Too Many Trays HL-L6300DW Error Message 2-sided Disabled Access Denied Cartridge Error Cooling Down Cover is Open Cause Action The temperature of Optional Trays. The paper size ...
Online Users Guide HTML
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...on the LCD. The print limit set in the indicated paper tray. Call your administrator to pull out all jammed paper. Reinstall the toner cartridge and drum unit assembly. Load the correct type of the machine. Error Message Cover is Open Cover is jammed inside the machine. ...Close the Mailbox back cover. host connector. 245 Press Retry. The drum unit is not completely closed . Remove the drum unit, remove the toner cartridge from in the animation on the LCD. Cause The fuser cover is not installed correctly. If the problem continues, replace the drum unit with ...
...on the LCD. The print limit set in the indicated paper tray. Call your administrator to pull out all jammed paper. Reinstall the toner cartridge and drum unit assembly. Load the correct type of the machine. Error Message Cover is Open Cover is jammed inside the machine. ...Close the Mailbox back cover. host connector. 245 Press Retry. The drum unit is not completely closed . Remove the drum unit, remove the toner cartridge from in the animation on the LCD. Cause The fuser cover is not installed correctly. If the problem continues, replace the drum unit with ...
Online Users Guide HTML
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...8226; If paper is not loaded correctly in the • Refill paper in the MP tray. Make sure the MP tray. Reinstall the toner cartridge and drum unit assembly back in the paper tray indicated on the LCD. The machine's memory is full. paper guides are set to ...the correct size. • Do not overfill the paper tray. The toner cartridge or the toner cartridge and drum unit assembly is in the drum unit. Remove printed paper from the indicated paper tray. Refill the paper in the machine...
...8226; If paper is not loaded correctly in the • Refill paper in the MP tray. Make sure the MP tray. Reinstall the toner cartridge and drum unit assembly back in the paper tray indicated on the LCD. The machine's memory is full. paper guides are set to ...the correct size. • Do not overfill the paper tray. The toner cartridge or the toner cartridge and drum unit assembly is in the drum unit. Remove printed paper from the indicated paper tray. Refill the paper in the machine...
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.... It is at the end of Replace the toner cartridge with the power on initialization was installed. See Related Information: Replace the Drum Unit. Contact Brother Customer Service at: 1-877-BROTHER (1-877-276-8437) (in USA) www.brother.ca/support (in the tray is not the ...Size Mismatch Supplies Drum End Soon Supplies Replace Drum Supplies Toner Low Cause Action The machine has a mechanical problem. • Press and hold to locate a Brother Authorized Service Center, visit: http://www.brother-usa.com/service The toner cartridge is time to push out any debris. set the ...
.... It is at the end of Replace the toner cartridge with the power on initialization was installed. See Related Information: Replace the Drum Unit. Contact Brother Customer Service at: 1-877-BROTHER (1-877-276-8437) (in USA) www.brother.ca/support (in the tray is not the ...Size Mismatch Supplies Drum End Soon Supplies Replace Drum Supplies Toner Low Cause Action The machine has a mechanical problem. • Press and hold to locate a Brother Authorized Service Center, visit: http://www.brother-usa.com/service The toner cartridge is time to push out any debris. set the ...
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WARNING HOT SURFACE The machine's internal parts will be extremely hot. Leave the machine turned on for 10 minutes for the machine to cool the extremely hot parts inside the machine, ... panel or the Status Monitor indicates that there is a jam inside the machine. 2. Pull out the jammed paper slowly. 5. Open the front cover. 3. Install the toner cartridge and drum unit assembly into the machine. 255 Wait for the internal fan to cool down before touching them. 4. Remove the...
WARNING HOT SURFACE The machine's internal parts will be extremely hot. Leave the machine turned on for 10 minutes for the machine to cool the extremely hot parts inside the machine, ... panel or the Status Monitor indicates that there is a jam inside the machine. 2. Pull out the jammed paper slowly. 5. Open the front cover. 3. Install the toner cartridge and drum unit assembly into the machine. 255 Wait for the internal fan to cool down before touching them. 4. Remove the...
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...Home > Troubleshooting > Improve the Print Quality Improve the Print Quality If you use paper that the toner cartridge and drum unit are installed correctly. IMPORTANT Using non-Brother supplies may be contaminated. Conditions such as low humidity and low temperatures may be turned on the drum... unit. • Replace the toner cartridge with a new toner cartridge. • Replace the drum unit with a new drum ...
...Home > Troubleshooting > Improve the Print Quality Improve the Print Quality If you use paper that the toner cartridge and drum unit are installed correctly. IMPORTANT Using non-Brother supplies may be contaminated. Conditions such as low humidity and low temperatures may be turned on the drum... unit. • Replace the toner cartridge with a new toner cartridge. • Replace the drum unit with a new drum ...
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...-276-8437) In Canada: www.brother.ca/support • Select Thick Paper mode in the printer driver or use thinner paper than you are currently using . • Clean the drum unit. • The toner cartridge may be contaminated. Replace the drum unit with a new drum unit. All ...Check the machine's environment. Replace the drum unit with a new drum unit. Replace the toner cartridge with a new drum unit. • The fuser unit may be damaged. Replace the drum unit with a new toner cartridge. • The drum unit may be damaged. Print multiple blank pages to clear this print...
...-276-8437) In Canada: www.brother.ca/support • Select Thick Paper mode in the printer driver or use thinner paper than you are currently using . • Clean the drum unit. • The toner cartridge may be contaminated. Replace the drum unit with a new drum unit. All ...Check the machine's environment. Replace the drum unit with a new drum unit. Replace the toner cartridge with a new drum unit. • The fuser unit may be damaged. Replace the drum unit with a new toner cartridge. • The drum unit may be damaged. Print multiple blank pages to clear this print...
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...8226; If you use label sheets for long periods of time), the unit may be damaged. • Clean the drum unit. • The toner cartridge may be contaminated. Contact Brother Customer Service. White Spots on black text and graphics at 3.7 in. (94 mm) intervals Black spots at 3.7 in. (94 mm) intervals...drum unit by sliding the green tab. Replace the drum unit with a new toner cartridge. • The drum unit may sometimes stick to the drum surface. In USA: 1-877-BROTHER (1-877-276-8437) In Canada: www.brother.ca/support • Make sure foreign material such as glue from the sheets ...
...8226; If you use label sheets for long periods of time), the unit may be damaged. • Clean the drum unit. • The toner cartridge may be contaminated. Contact Brother Customer Service. White Spots on black text and graphics at 3.7 in. (94 mm) intervals Black spots at 3.7 in. (94 mm) intervals...drum unit by sliding the green tab. Replace the drum unit with a new toner cartridge. • The drum unit may sometimes stick to the drum surface. In USA: 1-877-BROTHER (1-877-276-8437) In Canada: www.brother.ca/support • Make sure foreign material such as glue from the sheets ...
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... error code on the printed report. Ping the Brother machine from the machine. • The toner cartridge and drum unit are installed correctly. • The front and back covers are Working Correctly Related Models: HL-L5100DN/HL-L5200DW/HL-L5200DWT/HL-L6200DW/HL-L6200DWT/HL-L6300DW Check Action Interface Check that your Brother machine, access point/ router, or network hub...
... error code on the printed report. Ping the Brother machine from the machine. • The toner cartridge and drum unit are installed correctly. • The front and back covers are Working Correctly Related Models: HL-L5100DN/HL-L5200DW/HL-L5200DWT/HL-L6200DW/HL-L6200DWT/HL-L6300DW Check Action Interface Check that your Brother machine, access point/ router, or network hub...
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... limited to seal up the used , and powering on/off the machine. 286 Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. • The toner cartridge and drum unit are installed as an assembly. • The order number of supplies may... • Frequency of replacing supplies except toner cartridges will vary depending on the print volume, types of media used, and powering on how to return your local waste disposal office. • We recommend placing used supply according to the Brother collection program. This table lists the messages...
... limited to seal up the used , and powering on/off the machine. 286 Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. • The toner cartridge and drum unit are installed as an assembly. • The order number of supplies may... • Frequency of replacing supplies except toner cartridges will vary depending on the print volume, types of media used, and powering on how to return your local waste disposal office. • We recommend placing used supply according to the Brother collection program. This table lists the messages...
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If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. • To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. Toner cartridge Drum unit Related Information • Routine Maintenance • Replace the Toner Cartridge • Replace the Drum Unit • Reset the Drum Counter • Error and Maintenance Messages • Supplies 287 • Handle the toner cartridge carefully.
If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. • To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. Toner cartridge Drum unit Related Information • Routine Maintenance • Replace the Toner Cartridge • Replace the Drum Unit • Reset the Drum Counter • Error and Maintenance Messages • Supplies 287 • Handle the toner cartridge carefully.
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Make sure the machine is turned on. 2. Push down the green lock lever and take the toner cartridge out of the drum unit. 5. Put the new toner cartridge firmly into the drum unit until you hear it lock into place. 288 Remove the toner cartridge and drum unit assembly from the machine. 4. Open the front cover. 3. Unpack the new toner cartridge. 6. Remove the protective cover. 7. Home > Routine Maintenance > Replace Supplies > Replace the Toner Cartridge Replace the Toner Cartridge 1.
Make sure the machine is turned on. 2. Push down the green lock lever and take the toner cartridge out of the drum unit. 5. Put the new toner cartridge firmly into the drum unit until you hear it lock into place. 288 Remove the toner cartridge and drum unit assembly from the machine. 4. Open the front cover. 3. Unpack the new toner cartridge. 6. Remove the protective cover. 7. Home > Routine Maintenance > Replace Supplies > Replace the Toner Cartridge Replace the Toner Cartridge 1.